I didn't receive a confirmation email, and there was a snowstorm. We had family coming in for this party, so I called to cancel because that day would not work. After calling and giving them my info, they said we need to hope they can cancel it with our information because we don't have our booking number, which we never received. After attempting to contact again, we were sent to voicemail several times. It's crazy to me that if they don't send you your code, they say all you can do is hope. You are telling me my information isn't enough to cancel, only a generated number will do? read more

We came as a Small Group Couples' Outing. We bowled which was fun, but the pins kept getting stuck. So we had to go to a different lane. Other than that the food was delicious as Cheeseburgers with fries, Chicken sandwiches with fries, and Chicken salad. The customer service was great other than the hiccup of pins. They took great care of our group. It was not too crowded. We arrived midday before the rush. The ambiance was great. Everyone having a good time playing. read more

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Came here to bowl and don't see myself coming back. The service was very slow because I was told they are understaffed. We had to flag our waitress down because she never came over to us. She apologized and accommodated us as best she could, but she was so overwhelmed. Our game got stuck about 20 minutes in and I talked to three different employees and no one ever came over to fix it. We hit the reset button several times and then finally hit the reset button for the lane next to ours and that seemed to do the trick, but we lost several minutes of game play. The drink our waitress suggested was really good. The rail in our bowling lane was up and we could not figure out how to let it down. Aside from the slow service, this place seems more geared to kids and family. The bowling graphics are cute and the neon lights are a nice touch but the bowling balls were not ideal if you want a more professional bowl. It's not the type of place I see myself going to, to hang with friends or a date night situation. There seemed to be a couple of employees that didn't have anything to do and was sitting around. I would suggest if those employees have downtime, they can come and help in other areas and maybe walk the bowling bays to make sure each party didn't need anything. read more

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Don't let this stop you from going & having a great time here. This is a clean & friendly place, but this specific day was a little off. I would give 4 stars, but they really need to be more attentive of the bowling lanes & have a present manager on-site/available at all times! THIS is why a lower rating. Arrived just after 11 am on Sunday, 5-11 with my children. Mother's Day! We checked into lane 20 & had 1.5 hrs on the clock. The score machine never worked properly. The lane broke down on us 1/2 threw 1st game. We moved to lane 11... same thing. Nothing worked properly. Moved to lane 12... as the lane worked, the score machine still did not keep up properly & the pins never reset correctly- kept dropping them. I went to the ladies room... NO TP in my stall & only 1 towel dispenser had about 1/2 a roll. No soap either. I called a mgr to assist. The bartender came with 2 walkie talkies & said mgrs were not in site, but could hear me. I explained & off he went. We got time put back on the clock. I NEVER heard back from anyone & we had to keep going to people as issues came up. IF THERE WAS AN ATTENDANT AT THE ALLEYS WE COULD HAVE GRABBED HIM/HER FOR QUICK ASSISTANCE & DRINKS!! I had to lose my rotations & run time down bowling to get drinks for us. The A/C wasn't on & it was soooooo hot too. The folks we spoke to were very nice & helpful. Other staff stood at the party tables drinking/chatting. Was a fun time dispite all of this. read more

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We celebrated a birthday here a few weeks ago. We didn't make reservations and the staff was able to quickly put together several tables for us. Overall we had a great time. The only issue was watching the bartender make my drink. No gloves were used, hands were not washed, she grabbed the cherries and wedge of orange with her hands. I had to ask her to remake it. read more

Main Event Suwanee - Bowling Near Me - Suwanee, Georgia

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Took my son in law over and purchased a $60 game card. I was amazed at the condition Of the games. Literally 84 of the games were unplayable Balls missing from almost all of the spring games. Many of tje video games were not working. Scan your card and the find out the game Is broken. No excuse. No way this place stays open. I was not able to spend the money on the game card. Save your money , what a rip off. !!!! read more

It was a fun night so much so I didn't take pics of the good food. Bowling was fun the lane kept messing up but the ladies at the front was very helpful. read more

Best time to come here is on the slow days Monday-Tuesday-Wednesday. Whenever I try to come on the weekend the service is twice as slow, it's super packed takes almost 1-2 hours to get a bowling lane at peak hours. A lot of the games took my credits, and when it's busy it's almost impossible to get a game attendant to come fix it. If you're looking to bring your date for a drink and a bite to eat it's perfect. read more

I have to say this was the best experience for my family. We showed up on a Sunday with no reservation. Mya at check in was very gracious and accommodating, found a way for our family to have two lanes. While we were waiting for our last minute request, the bartender was very nice and he was very helpful with menu and recommendations. Once we got to the lanes, our server, Christ(tian?) not sure of correct spelling, was very responsive and made the day wonderful. The staff here is truly wonderful! Even when we had an issue with guards for the little ones, the problem was immediately fixed. Great music, great service, great time!! Thank you!!! read more

I rarely write reviews,this is only my third in years but our visit to Main Event was disappointing enough that it deserves honest feedback. We came as a group of four and collectively spent well over $200. Service was slow, basic drink orders were mishandled and a 20% gratuity was pre-added in a way that felt uncomfortable to adjust. Bowling only made things worse. For the first hour and a half, the lane next to us was left covered in food and dirty dishes from previous guests. Some frames even started with missing pins, which shouldn't happen at any bowling alley. The arcade was equally frustrating. Many games appeared to be working but weren't and even worse, they still deducted gameplay credits when you swiped your card despite not functioning. Taken individually, these issues are frustrating. Taken together, they point to poor oversight and management. This review isn't written out of anger, but concern for future customers. Main Event has the potential to be a great venue but only if these systemic problems are addressed. I hope management sees this feedback for what it is: an opportunity to fix issues before more guests leave disappointed and overcharged. read more

AMAZING !!! First experience for my grandsons birthday and truly extraordinary!! Had a little mix up with birthday party arrangements but management went above and beyond to ratify the situation so the birthday party was a success and I am truly grateful. Something for everyone of all ages here. Good, drinks, games only thing missing is a live DJ which I won't be surprise shows up in a few minutes. Will make this a regular stop for future visits ... hats of to management for a amazing place !! ________________ Will do Justin.... Believe it or not, 4 hours later and we are still here ... hats off to Jasmin !!! read more

Main Event Suwanee - Bowling Near Me - Suwanee, Georgia

This place used to be amazing. However, we went tonight to spend some time with family and it was very disappointing. Spent $50 for 300 credits which literally went down the drain. 80% of the games were not working and no one was on the floor fixing the games. The games are already expensive themselves, but literally took 15 minutes and all credits were gone but only got to play 3-5 certain games. read more

Half the games didn't work and the two staff members we went to for help refused to assist.

Not worth the money. Plus most of the games were broken and would take your credits. I will not come back.

Went on a Thursday with my 4 nephew sons and I probably wouldn't have made it with out our bartender Floyd! Pls ask for him if you go. Courteous, attentive, great drinks and helped the boys as well. Made auntie duty fun and seamless. Thank you Floyd from all of us! read more

Main Event Suwanee - Air hockey... get a times card - Bowling Near Me - Suwanee, Georgia

We came for bowling and the arcade, and I definitely recommend going elsewhere for both. When the lane reset the pins between players, it repeatedly got stuck, the reset button wouldn't fix it, and we had to keep asking for a staff person to help. I've had that happen at other alleys, who added extra time for the inconvenience, but not here. There wasn't an odd number weight ball to be found anywhere, and the finger hole sizes were either small or x-large. Plus, the bumpers wouldn't go down for the adults. The arcade: most of the games were busted. Either the card swiped wouldn't work, the swipe would work but the game wouldn't work at all, or the swipe would work but something was wrong with the game - if balls were needed they'd be short the right number or even missing completely, or something would be jammed and would miscount scoring. Literally half the money we spent was wasted, or more accurately, stolen. And this wasn't the first bad arcade experience we've had. We came to a birthday party a couple of months ago, and there were busted games then, too, though not as many or as bad. Save yourself the disappointment and aggravation and drive a little further north to Stars and Strikes in Buford. We've always had good experiences there (though their food isn't quite as good). read more

The chicken strips were great. The service was great for food/drinks with my kiddo was just right. However, many of the games/equipment were malfunctioning and absolutely not working but they certainly took the swipe and funds from our card. We got the funds back at the points redemption register but we had to spend so much time to go report it and WAIT in line for limited workers who were often nowhere to be found wasting precious time. Plus it's hard for a special needs child to understand "why" at times making it almost miserable for this mama to have to deal with his frustration/meltdowns and sadness. Not to mention the family bathroom and the main women's bathroom stalls were so filthy and gross. The family one had human fluids both blood and possibly vomit, we exited as fast as we walked in. The main women's stalls had toilet paper all over the floor, most of the stalls were out of TP to actually utilize and the paper towel dispensers were all broke so they had rolls of paper towels which was not only inconvenient but IMO represented how the facility was ran/managed and attended too. I'm not one to frequent or return to places where it's not super cheap fun if they don't take care of their customers by making it a safe and clean, fun place with machines/games that function properly. Probably give it a try again sometime because he did enjoy all the basketball hoop games the best of anyplace we've been but I'll have to weigh in if another place can provide us the same with a cleaner environment. read more

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First time I came along to visit this place. My partner had came before. First off we sat at the bar and got drinks, server was nice but it was slow as fuck to get our drinks out . Drinks were really good though and cheap. Paid about 7-9 for each. After the bar we went to the arcade and it was good till all the games stopped working ??? Not sure why but it was taking our credits so we just left. Atmosphere was bad it felt a bit ghetto in there. Walking to the car people outside super drunk making a scene . Didn't feel comfortable so probably won't be back. Bathrooms were nasty and smelled. None of the paper towel dispensers worked and no toilet paper in stalls. Overall not a good experience. read more

Whatever you do, just don't come to this Main Event to eat. They are understaffed as many places are and do not have a proper seating wait system. My date and I went up to the host stand and she informed us that she would find us in the middle of the loud, crowded venue in order to seat us. There was no pager system or phone call system whatsoever. We ended up just sitting and waiting for half an hour before deciding to leave and eat at a different restaurant. The menu selection is very limited as well. After dinner elsewhere, we decided to return to go bowling. Upon going up to the ticket stand, the attendant told us it was a 3 hour wait then another guy said 2.5 hour wait. We decided to pass on that! We got a game card and just went to play some games at the arcade. It was a fun time at the arcade! My only complaint would be the sanitation as many guests touch the same game equipment without it being wiped down after each use. There should be sanitizing wipes available for guests to use before touching the equipment. I tried to get hand sanitizer but all the dispensers ran out. Once we were done playing games in the arcade, we went to the winners store and picked out some prizes. They have some fun prizes for a reasonable amount of tickets. We got a couple squishy balls and candy. read more

Main Event Suwanee - a game room with arcade machines - Bowling Near Me - Suwanee, Georgia

Way overpriced, and there are several broken arcade machines that take your money but don't give you a game.

If you don't feel like reading this entire review: just don't go. Avoid it. Don't come here. We came on a Sunday, expecting a wait for a bowling lane. We were quoted an hour. No problem. They took my contact information down on a scrap piece of paper and that's where the skepticism began. We decided to play some games to kill the time (with our 4 year old). Majority of the games were broken - they would deduct your points, but they wouldn't allow play. Others miscalculated points and didn't add them to your card. We continuously went back to the winners circle for redemption points or points back for games that didn't work. There is literal trash throughout the arcade, at no fault of the staff.. people should know how to clean up after themselves. Maybe a few more staff members helping out in the arcade area would be effective? I don't know, everything seemed dirty. After two hours of waiting for our lane (and the frustrating arcade experience), we finally bowled and ordered food. The server was kind and the food was ok.. the real kicker was going to the restroom and hearing a few staff members talking obscenely about a customer. I'll spare you the words used but this was the last straw for us, it just wasn't worth all of the hassle. read more

My daughter and her friends had a fantastic experience, and our host TJ was truly amazing. Their hospitality and attention to detail made the event memorable. Highly recommend!Ask for TJ as your host, he made the whole experience so easy and stressless. read more

Main Event Suwanee - hello kitty balloons - Bowling Near Me - Suwanee, Georgia

The pizza is good and this place blows the rat casino away in value and service. The crowds are pleasant and the seating is very comfortable. The manager Brianna made us feel very welcome and safe. read more

Main Event Suwanee - Pizza - Bowling Near Me - Suwanee, Georgia

Customer service is awful. Exception is the bar, and the food is pretty good. It's commendable that you hire young adults but perhaps you should spend time recruiting more industrious people no matter their age. Some of the machines do not work and some games like shuffleboard are not at all maintained. As much as you charge, everything should work and be well maintained. read more

Good Food, GREAT drinks, AMAZING SERVICE!!! Shoutout Brianna and Floyd, you really made our night! The games are fun and it's not too crowded, but you could tell the hosted parties were all having a nice time. If you're looking to host a birthday party i bet it would be great! Lol you can watch your kids from the bar i'd bet Will definitely be back... AGAIN! I love main event lol read more

Main Event Suwanee - Baked Mac & Cheese - Bowling Near Me - Suwanee, Georgia

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Bathrooms had no soap or toilet covers. Two of the bathrooms doors did not close. Used tampons in several bathroom stalls. Toilet paper all over the floor. No hand sanitizer anywhere in the building. Dirty tables we asked to be cleaned when we got to our bowling area and was told they only clean between reservations, but clearly not. Over half the games did not work and many charged you points but did not let you play. Oh and the soda was flat. read more

I've been waiting on a cheese burger and nachos for 40 minutes just to be told that the order wasn't sent to the kitchen!!!! This place is a joke read more

Would have given it 5 stars, food is good, tasty, and fresh, along with the drink, especially the seasonal ones. The games and bowling is fun, I like to play bowling at their alleys, however some of the alleys are slanted, which makes the ball roll in another direction. The service is a little slow but good customer service. read more

I had so much fun here! Honestly, this is a place for kids, teenagers and adults. It's great for a date not or a night out with family. The prices are reasonable. They have laser tag, bowling, pool tables, private rooms and games. They also have a nice bar and food. The only annoying thing was that more than a few games weren't working properly so it kept taking out tokens without working. However, they will give them back to you on your card if that does happen, no matter how many times it happens. read more

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Fun course, 2 choices, great food selection, very military friendly, great discount, definitely coming back

Food was okay for an arcade/bowling place,I only wished they didn't have to check with a manager if they could offer to fix an undercooked steak... first time I get that response from a server. read more

Description of the bowling on their website is fraudulent. Worse lanes I ever bowled on, honestly they should be embarrassed to charge people to use them. Most lanes should be out of service. All lanes need oil and conditioning. People next to use were bowling without having lights on the pins. Nothing pro about their broken dry lanes. First time at main event for the decent prices of an hour of bowling. Never will go or recommend bowling to Main Event again. read more

Ricorea was a great server! The food was excellent and game out hot and ready!! Brianna is a great manager of you need anything!! read more

Don't waste your $, especially for a birthday party. Most of the arcade games don't work. Understaffed for the amount of people they let come in. Bathrooms were nasty. Manger lacked basic customer service skills. read more

Visited yesterday with 5 adults, 2 senior citizens, and 3 kids/grandkids (3 separate families) for some fun and lunch. Spent over $300 for decent fun in yesterday's rain...or so we thought. Currently, all of us - who only happened to share a meal here yesterday - are vomiting through the night with food poisoning, kids included. Food took almost an hour and a half to arrive. Inquired a couple times as to status of it. They were either a.) bothered by our inquiries and did something to the food or b.) were served food that was either expired, inappropriately maintained, or prepared incorrectly in violation of the Georgia Food Act. read more

I've been there a couple times and the place is pretty cool. There are so many activities including: -bowling -laser tag -video games -gravity ropes -pool tables Prices may vary depending on the days since they have different promotions. The food is so good, and the presentations are fancy it makes you want to take pictures of your food. My favorite thing to get there used to be the coconut shrimp, but last time I went it wasn't on the menu (what a shame). The parking lot is huge, and there's usually cops around making sure it's safe for everyone. They're kinda pricey, but I think it's been worth it for the times I've been there. ESPAÑOL He estado allí un par de veces y el lugar es bastante bueno. Hay tantas actividades que incluyen: -bolos -Lasertag -videojuegos -cuerdas de la gravedad -mesas de billar Los precios pueden variar dependiendo de los días, ya que tienen diferentes promociones. La comida es buena, y las presentaciones son muy elegantes que te dan ganas de tomar fotos de tu comida. Mi cosa favorita para comer allí era el camarón de coco, pero la última vez que fui no estaba en el menú (qué pena). El estacionamiento es enorme, y por lo general hay policías asegurándose de que sea seguro para todos. Son un poco caros, pero creo que ha valido la pena por las veces que he estado allí. read more

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I wish I could give this place -100 star,if you are thinking about getting service from their staff please don't go there,nobody cares about you or your family in that place.I don't think even they have any actual management.servers just walk around and have fun.only one bartender is the one is rarely working.if you call this place is only answering machine.they serve alcohol to everyone with out asking for ID.I never go back.. read more

I came all the way out to this location of Main Event, which isn't my first choice since it's so freaking far from the Perimeter. Monday night has a great promotion for those who don't care about the prizes but more about playing the games. It's $10 for unlimited game play on Monday night! Also for unlimited bowling/laser tag if you choose to go that way, but it's arcade or bowling/laser tag. It's actually a great way to practice games without consequences. We ordered some food since it was dinner time - I ended up getting the fish and chips, which were pretty good. The tartar sauce was weird and not tasty at all. Just ketchup for me next time, thanks. A friend in our group ordered The Main Event Burger and it was amazing! Very insta-worthy, I honestly don't know how he fit it in his mouth... the chicken tenders weren't bad. We also decided to share the party platter of apps, which were a bit underwhelming, unfortunately. It did make for a pretty display, though. I found some of the items dry and/or overly salty. As others have noted, the prices for food some pretty high, especially for the quality and ordinariness of the selection. Overall, I had a good time. Food isn't cheap and the best but it's an ok place to grab food without have to plan two locations to meet at. Definitely try to hit up Main Event when they're running their Monday Night Madness promotion! read more

Terrible experience. Bathrooms had urine sprayed on all toilets...toilet paper all on the floor, no soap in the dispensers whatsoever. We literally played the arcade games and majority of arcade games were broken. I'd swipe my game card and it will accept the credits but the game would not start. Another incident is most of them were broken. Literally. Wait but there's more... $54 to play bowling? When we got to our lane, it was still dirty from the previous players. Left over shoes that were never returned and food still on the table. I went to ask an employee to have our lane cleaned and there were two people, male and female, dressed in all black. As I was approaching them they turned and saw me and both walked hurriedly away. Luckily I found help from someone else. What kind of organization/company is this to allow your employees not only disregard customers but to allow dirty restrooms and sit customers on dirty lanes... It was very clear them too were avoiding me...I've never experienced something like that. Very rude for them, especially working in an industry like this. We get it your shifts are tiring and busy but do not treat your customers like this! Do not work at a place like this if you are not willing to help satisfy customers!!! I'm not the type to write reviews, but this had me highly upset and frustrated with staff. read more

Terrible. I went to main event around 3:30pm Sunday, I was trying to go bowling but they said 1-2 hours. I was okay with the wait and gave them my name and number to be on the waitlist. Put $50 in my card to play some arcades with my kids and two hours later the bowling was still not ready. The arcade games continuously took my credit when the games were broken. A handful of games were missing balls to play the games. A lot of lights on the games were on because it wasn't working. Not many choices to play at all. I got a text around 7:30PM saying the bowling lane was available. 4 HOURS LATER. Pretty ridiculous. Disappointed. read more

Main Event Suwanee - Bowling Near Me - Suwanee, Georgia