Wish I could give them zero stars or even negative. Worst experience ever. Went there for New Year's Eve to celebrate with some family and friends and the place wasn't supposed to close until 1 am as noted on google, their website and multiple other sites. Five minutes before midnight everything was shut off, games, bowling, TV's, EVERYTHING! Then security people went around rudely telling everyone that they had to leave, that it was closed and when questioned what was going on was told that it was above their pay grade and if we had an issue to take it up with corporate. The employees didn't even know what was going on. Everyone ended up standing outside and doing the countdown in the parking lot. What a miserable way to spend a birthday and new years. Will never go back here and I hope others who experienced this or hear about it don't go there either read more

Came in to have some fun-time but ran smack into a long line with 1, yes one cashier slowly processing people. So the place has hundreds of arcade games, laser tag, bar, eatery, bowling, billiards, laser tag, but they can only assign one person as the cashier regardless of line length. The manager checked to see how this struggling employee was doing and then just walked away. Perhaps I and my kids should walk away as well. read more

Main Event Newark - Bowling Near Me - Newark, Delaware

When they first opened- they were great... now even sans the panorama it's just terrible service. The games and activities are cool; definitely reserve a time if you want to bowl or do laser tag. But lawd the service- so the first time Sara was just so rude in handling a situation. The next time a server, didn't catch her name- entered the checks wrong and that mouth- whew! Try Jesus, not me. However, the wait for food is extremely long- I'm not sure if it's even team serving anymore as it was the same person throughout but just slowwwww. A good place to play independently, not much else. read more

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We were so excited when we first walked in. We were quickly disappointed. The service in the bar area was the worst! Lots of excuses and extremely SLOW! I hope the establishment hires more people like the guy in the back, selling laser tag tickets and the prizes for the tickets. He hustled and multi tasked effectively. read more

Can someone say Overstimulation! I always have a headache when I leave this place but my kids love it so I'll deal with it.

Main Event is often extremely crowded so your either need reservations or the know-how on when to go. I would suggest day time during a normal week day in the early afternoon might be your best shot if you have a day off and don't want to run into huge crowds. The food and drinks are average, nothing special but nothing offensive. There is a lot to do here: bowling, mini golf, laser tag, arcade, and more. I have yet to do everything here but I'll have to come back in the future. I think the biggest thing is that there is not enough staff here. Please hire more staff. read more

I had the opportunity to check out Main Event during a family outing. Whew where do I start .........first of all the service was terrible in all areas!! There was a wait for bar and food which was understandable, but when we were finally seated nobody came back to our table to wait on us. After waiting patiently for about 20mins I had to get up and ask for someone to serve us. There was also a wait for the food to arrive. We were told p my one server was working the area. Now on to the fun and games. The games were ok, but I prefer Dave and Busters. You would also think due to Covid precautions the building would have a capacity maximum! The building was packed!! No room for social distancing at all!! On top of that there's no staff walking around to sanitize surfaces, games, tables, or bathrooms!! You barely see sanitizing stations. I say just save yourself the trip!! read more

Main event is a nice spot to take your Children or a Date its kind of like dave in Busters but it has laser tag which is cool and it have a skywalk aswell. I had fun the only complaint i have is that the kiosk dont work other than that it was cool read more

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Terrible customer service the manger was so unprofessional I've be at this place since 4pm I tried to buy a drink quote "buy a drink "!!!!!and they told me and my family we to had wait 2 hours just to buy a fuckin drink mind you we had children with us that was inhumane on so my many levels @MAINEVENT IN DELAWARE you need to fire that manger that goes by the name of Kurk EXPEDITIOUSLY !!!!! read more

Main Event Newark - Bowling Near Me - Newark, Delaware

I really like Main Event, especially during the week day. The food is actually really good! Salmon and beans I'm sold. I've taken my girls a couple times and they enjoy the video games and the elevated obstacle course. Put money on the card and let them enjoy a couple hours. Leave all the extra stuff in the car or you will be holding it. read more

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First time here yesterday and not impressed. Way overhyped and overpriced. Most games don't work, place is dirty with spills left on the floor in front of games with a wet floor sign just sitting here. Bathrooms are nasty and gross and haven't been maintained like the rest of the place. Staff act like they don't wanna be there and you are inconveniencing them asking them to do their job. Won't be back. Need new management for sure. read more

Horrible customer service.. staff at games and stations act like they don't like their jobs.. customer service is HORRIBLE especially for the prices. I feel like I wasted my money coming from Chicago to do something fun with family. I would not ever come here again read more

I booked a staff party at Main Event for my office holiday party. The process was easily done through phone and email. There a different packages with different food options and activity options, priced per person In your party. We went with a bowling and buffet combo with a choice of buffet themes. This was definitely a fun alternative for our party opposed to just going and eating somewhere. Overall the party ran very smoothly. The buffet food was placed close by so eating and bowling at the same time was easy. Beverages other than water and tea were purchased by staff on their own by going to the bar. We also brought in a cake from outside for our party. The staff was very friendly and helpful although I think it would help if there was just one staff member devoted to greeting groups and pre-booked parties then showing them where their lanes are and explaining the process. We had a small issue of lingering customers on the lanes we were supposed to be in. The staff at the main entrance had to go back and forth between helping regular walk in customers and dealing with parties. I would recommend giving it a try for a party or event. Fun and relaxed atmosphere. read more

Awful customer service. Have the kids $50 in cards and tried to get a drink while I waited... well I can't BUY a drink unless your seated in the bar (45 min wait) or boo g (2 hour wait). So you are supposed to just stand around thirsty I guess. Not even a vending machine.. place to get water nothing.... dumbest shit I have ever seen. Spoke to two staff members who just shrugged their shoulders. From now on strictly it's Dave and Busters for us!!! read more

If you're coming to The Main Event near the Christiana Mall in Newark De for the entertainment, you got the oversized video games and bowling, both are fine. If you're going there for food, keep on going! I ordered the burger, and they did not get the customization right, even though it was ordered and received by computer. The French Fries where undercooked, limp and soggy. If that wasn't bad enough, the Pizza we got was bland and mushy, the cheese was practically non-existent, and the topping we ordered was no where to be found. It was also grossly overpriced. I'll never come here again. read more

Food is regular bar food, good drinks, great environment. Bowling was so much fun, they have assortments if games while bowling and have the best state of the art bowling systems. We had a little mishap but overall the time was good. Good place to take the kids in a hot summer day if your in the area but nothing too special. Recommendations- if you want to bowl(highly recommend) go early and put your name on the list then get a drink and play some games, chicken tenders was good (don't recommend the artichoke dip), make sure to wear shoes if you want to do everything they have to offer read more

Main Event Newark - Bowling Near Me - Newark, Delaware

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Stayed 30mins and left after I ate. Food was fine but the person that took our order was terrible. It was as if he didn't want to talk to me at all very rude. I didn't see anyone walking around wiping down annyyyy of the games. Just didn't feel safe or clean. One of the staff at the front counter was nice that's about it. No me gusta read more

Great place for kids and adults. Fun time usually reserved for bigger cities. I've only been in myself once, but despite any negative reviews, I've never seen the place not packed. Folks need to loosen up. It's a place to go and have fun. It's inhabited by kids and young adults.... Workers and patrons alike. If you're looking for gourmet food and experienced service, go someplace else. However, if you're looking for loud fun, decent food, and possibly some alcoholic beverages while you watch the game or do a little bowling..... This is the spot to be. read more

Bathrooms are so clean and smelled amazing. Hand sanitizer really cleaned my hands. The paper towels dried my hands pleasantly after I washed my hands in the clean sinks. During laser tag, I had wonderful interactions with the lady working it. She made sure everybody that had buggy vests got ones that worked for them. She was very helpful with letting me store my items during the match. The atmosphere was incredible. My friends and I had an amazing time. Would highly recommend coming here for a birthday party, or just a lazy Tuesday afternoon. 10/10. read more

Sooo my friends and I came here for my last day visiting them and family in Delaware. Let me start if by saying PLEASE DO NOT SEND ME THAT AUTO MESSAGE SAYING "we're sorry to hear about your experience..." blah blah blah. I will then say THIS PLACE IS ACTUALLY A LOT OF FUN, HOWEVER the quality of service is just HORRENDOUS!!! I checked the reviews before going but since I'm an optimist I figured why not? The woman working the front desk was great everything after that was not. My friends and I went to do the gravity thing where it's like a jungle gym (pics attached) and it was so much fun but you need to get a "boarding pass" ticket at the prize station. The lady working the gravity gym part failed to tell us until we got to the front. Once we went to the prize desk there was literally 6 associates there and none of them were helping us until about 3 minutes. After that we decided to get food. THE SERVICE WAS JUST THE WORST! Our first waitress said she would be right with us and didn't come back so another man came and said he will help us. He was nice but you could tell he was just fishing for a tip, which is fine I mean at least he was nice and helpful! After that a third girl came to take our order about 15 minutes after we got our food but she got upset because the other guy did it already (now remember she was a completely different girl than the first one. We had never seen her and she came up to us after our food and was about to take our order). After that we decided to pay. Now this took a whole 20 minutes to happen. The waiter took our cards and said he would be back and took them into the arcade not where their computers are. We thought maybe the computers weren't working. It took home five minutes. After that he came back and said we can pay on the little screen they had that was like a tablet on the table. So we tried but it was not coming up. Once it did it wasn't split like we asked. So he had to get his manager. The manager fixed it but then it would bring up each split check 2 minutes after the other had paid. Finally we all got it paid after the 20 minutes. So then we decided to go laser tagging. That was a whole other ordeal. The lady running the desk for the laser tag was EXTREMELY RUDE! She opened the laser tag and said "don't touch anything" in the rudest way possible. Now I get it maybe she had some bad kids who kept touching the guns and packs too early but don't be rude about it. After that we played and it was great. We decided to do the jungle gym one more time and as we were waiting in line to get strapped up that same girl started talking to the girl who was putting our harnesses on. So she was not only distracting her from doing A very important part of her job( if it's on the wrong way or not right enough and we fall it could hurt us) and then she started getting close to the girl and talking smack, and cursing in front of us. She was obviously playing but the girl who was getting our harness on was saying "I don't give a damn about this job I will get another one" while the other was saying "come at me" and all of this dumb stuff. My friends and I felt very uncomfortable because we were right in the middle of a conversation we didn't want to be and that was meant to be in the break room or something. After that we laser tagged one more time and that same girl was getting mad because people were late. She was saying "they need to hurry up" and much more vulgar things that I don't think I can say in here. Meanwhile the manager from earlier walked by and saw this but did not say a single word to them! So the overall experience I will say was fun because I can brush things off and so can my friends BUT not everyone can do that and if IM PAYING I don't want to hear all of that and get into that and feel uncomfortable because the employees are saying things they shouldn't and are being extremely obnoxious and rude. The food service www horrible, the food was decent but very small portions for the price they give you, and the customer service was just a disgrace. The fact that the manager saw this and probably knows is just wrong. But I'm guessing because there isn't much to do in Delaware to begin with especially this kind of thing they can get away with it. It is a decent price. We got the all activities wrist band which included the pool tables, the gym, and laser tag (not the arcade games) and that's really all you need unless you live the shooting and driving games. It was only $10.95 for that band but I believe it's that price only after 4pm on weekdays. It was not that packed after about 11pm but we got there at 8:45 and it was pretty busy. Not enough though that you had to wait too long to do the activities, the only wait was the food and the service. I would not suggest this place unless you cannot think of anything else to do. read more

Main Event Newark - Bowling Near Me - Newark, Delaware

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Not to kick a place when they're clearly down, but if there was an award for Slow and incompetent service they would Surely win No Contest and I rarely Ever talk about service quality but this was really Bad, previous reviews already prepared me but damn, it was as advertised I didn't order food myself but some of m family members from Philly did (it was my my Birthday btw) but I just ordered a few drink and yeah it took Forever just for that. They do have good games and activities so I give them credit for that but food and drinks..... Fuhgetabottit! Did I mention that I Never saw an actual Menu!! So I can't tell all that they even serve ‍‍ Amateur at its Best!! read more

I always seem to get a stomach bug after visiting this establishment. The bowling area is very nice.

I'm gonna buck the 1 start trend here... But I do understand... The place is new. There are more people inside than I personally think should be allowed from a safety standpoint. Your child also couldn't possibly use the games and other activities that's there without waiting an obscene amount of time, and also waiting on some of the juvenile adults to finish playing.. Dining is out of the question without a long wait. There's a couple different options there, including a bar. (Must be 21 to enter this Dave and Buster's type of place after 9pm). The bowling area looked nice.. But that was completely booked with parties... I'm giving this place 3 stars just based on it's potential, it's newness, how nice the place is, and hopefully the crowds will die down.. If all of these issues are addressed, I'll probably be proven wrong and will be editing this review!! read more

If I could give this place 0 stars I would. Me and my Fiancée came here last weekend, we waited by the host stand for about 20 minutes before my fiancée flagged someone down to see if we could get a table. Finally, a woman comes over and says they are cleaning a table off and will be ready in just a few mins....ok cool...fast forward to us sitting down..We order 2 Shirley temples and 2 waters, we waited over 30 minutes just for our waters and when our Shirley temples finally arrived they tasted flat and watered down. We ended up just ordering dessert, I got the funnel fries and my fiancée just got strawberry ice cream. My fiancée got his ice cream pretty quickly then additionally 20 minutes went by and from our table we saw (what we assumed Is my funnel fries) and our waitress was no where to be found. My fiancé was able to flag down a different waitress (who was the SWEETEST, wish I remembered her name) and she went into the kitchen and tried to figure out what was going on, she was not allowed to bring out another waitress order (which I Understand but when your waitress disappears then what??) That waitress was able to track down our waitress and finally I got my funnel fries. She was not at all apologetic and had a very "whatever" attitude. Fast forward to playing the games..We had purchased a $50 playing card and half of the games let us swipe and did not work but took our credits. Please do yourself a favor and just go to Dave n busters or ANYWHERE else. read more

I would have loved to rate this higher. The place is super loud which is to be expected. It's in a good location near the Christiana Mall. The food was good and reasonably priced. The games were so much fun. The front desk staff were friendly and helpful. BUT the service in the dining area was the absolute worst. The service was so bad I almost wrote this post on our way out the door. First the space was so incredibly dirty. For example, under our table was a half eaten chicken bone. Additional there was random napkins and straw wrappers and other nasty trash on the floor. There are ten tables and what look like two servers plus two servers are the bar. There was what look like three employees cleaning tables but they weren't doing anything . We arrived at 8:30ish we found a table and waited u too 8:55 pm for someone to come clean the table. We asked three employees for help eventually someone came and cleaned the table. Then we waited another 15 minutes for someone to take our order. Our food arrived around 9:30 ish. The management of this area was left some to be desired, but thank God the food was good. I probably won't go back for the food but I would definitely go back for the games. We had a blast ! read more

Had a great time, was even better because you can order alcohol and eat and still have fun without leaving the building. It took a long time to get in over an hour because of Covid -19 restrictions. The wait was worth it definitely got to go back. Bowling was closed didn't get a chance to do that. read more

Took my 2 year old here and we had a blast! We played games for over a hr and game card was only 25$ which I think was well worth it. Overall was a great time, we did not get any food but the service in the prize room was awesome! read more

Main Event Newark - Bowling Near Me - Newark, Delaware

Very fun place!! Even during COVID I had ana amazing time!! I've never seen zip lining inside. I wish I could have did it but the wait was too long. read more

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This place is a train wreck. It's extremely overpriced, $50 didn't go far especially considering 3 separate machines we tried to use took our money yet didn't work. I would've asked to have the money readded to my card but the line for the front desk was very long and very slow, I estimate it would've taken at least 45 to an hour to get to the front and it just isn't worth it for a few bucks. Similarly, we had a coupon for $10 free play but you have to wait in line to redeem it and again, an hour long wait just isn't worth it. This place is also outrageously crowded and people are extremely rude, bumping into you at every turn. The tables are covered in dirty glasses and used hand sanitizer wipes. We wanted to bowl or potentially do the gravity ropes but lines were very long and chaotic so we passed. We spent the money we loaded and left ASAP. I doubt I'll be back. read more

We went here on 12/18/23 to celebrate the 50th birthday of my husband. While there, we purchased a $75 arcade pass. Many of the games were broken or so short that it was a complete waste of money. When we asked the manager for a refund of our money, after only being there about 45 minutes, she refused and said that the games were messed up because she had just had a large field trip come through. We were extremely unhappy with how the situation was handled. We would advise anyone who does not want to waste their money to stay far away from Main Event, especially the arcade games! read more

It's place need to be big than it is, the dining area is EXTREMELY small, expect to wait an hr or more for food to come! Some tables hold 4 or 6 people but since people were coming in with 10 to 15 people its was chaotic! I personally waited 30 minutes for a beer , 53 minutes for Nachos and one hr for our meals! Pizza and wings! Expect to wait outside in the cold up too 30-45 minutes! Once inside bowling may take 2-5 hrs Laser tag also has a 2-5 hrs wait! Laser tag was good it has two floors! Games were average! Unfortunately Dave & Busters is better bother gaming and dining area are separate from each other! read more

Main Event Newark - Bowling Near Me - Newark, Delaware

After booking a group function there I came onto you read the reviews, while reading the reviews as extremely worried that this was going to be a horrible night. 10 of us went on Sunday night at 7 PM. We were greeted by the manager David who introduced our waitress Taylor to us. Taylor then took us to our party room where they had the buffet set up. We had the Tex-Mex combination. There was plenty of food and it was very good. No one complained. We then spent four hours playing games, in the laser tag room and on the gravity ropes. We never had a problem or a long wait. Everyone that worked there was extremely nice and helpful. Maybe we got lucky and they ironed their kinks out. I will definitely get back with my family. read more

Main Event Newark - Bowling Near Me - Newark, Delaware

This was my first night going to Main Event and I was so excited. I will never ever return again in my life. If I could give 0 stars I would but it's not an option. We got there and decided to play some arcade games while waiting to bowl. Most machines didn't work and just took our credits. Fine, whatever. We then went to the bar area and sat at a table that was still dirty with food, cups, and trash. We asked a nearby server clearing tables if our table could be cleared. To which she replied, "I don't know what's going on here. But someone requested these 3 tables." We sat there for 20 minutes, no one came over to clear our table and no one came over to greet us. My friend walked to the bar to order a beer while we waited. The bartender said "I can't give you a beer you have to go through your server." My friend said "Well no one has been over. Can I please just order one with you and I'll also still tip both of you I would just like a drink?" The girl got ignorant and said I'm not serving you go through your server. In total, we were in this area for 30 minutes and no one came over to us. We then left and went to order food to take to our bowling lane. We were told we had to order food from a specific limited menu, despite being told by 3 people we could order from the restaurant menu. When speaking to a manager about our concerns she didn't seem concerned with correcting the situation. She didn't offer us a solution. All she kept saying was "Mmmhmmm, yeah. Okay." Finally after 40 minutes of the run around with ordering food and drinks, we start bowling. For the first time in the 2 hours we've been there we're having fun. 3 of our food comes over. My friends daughter goes back to where we ordered food from and she comes over and says "They're out of what you ordered and have to refund you." She had been waiting FORTY MINUTES for this food! So how come no one came over and said anything to her about it earlier?!?! The manager came over and all she kept saying was "You won't talk to me like that, you won't talk to me like that." The reason my friend was getting loud with her is because we had been there for 2 hours and absolutely nothing was being done about our awful awful experience. The only person in that whole building who showed an interest in trying to make our night better was Jim the security guy. Who also came over because they told him to throw my friend out, he said "I'm not throwing her out she paid money for her drinks and I'm going to let her finish them!" Finally after leaving the bowling area to finish out the credits on our cards we were followed by 3 people saying we had to leave. Despite not threatening anyone, not getting violent with anyone. All we wanted to do was finish our drinks that we paid for, because we knew we wouldn't get refunded for anything. Finally they threatened to call the cops for trespassing, again despite having been there for 2 1/2 hours. At this point it was late and such a shitty, awful establishment wasn't worth having the cops come to because they have more important things to handle. The whole place is awful disgusting. Trash everywhere, trash overflowing and tables not cleared or wiped. Cups, napkins, straws, food all over the floor. The staff is beyond lazy and unprofessional. The bartender was behind the bar with customers in sight and was on the phone talking about how her customers are awful and she can't stand them. Then you have staff sitting on the counters, literally sitting on the counters doing absolutely nothing. But there's trash that could be picked up and taken out. In my life I have never seen a more poorly run, more disgusting establishment and every person here should be embarrassed to say they work at Main Event. read more

Besides the games & shenanigans you can take part of, the bar service here is awful. Took my SO here for the first time & headed to the bar before gaming. We wanted some food, & a few drinks. When we sat down, it took 10 minutes to go by & 2 bartenders to walk past us many times before being greeted. We felt ignored immediately. After waiting a hot minute, a bartender finally came over, gave us a menu & disappeared. I think he disappeared 5-6 times throughout our stay. There was not one person behind the bar for longer than 3 minutes. At one point, there wasn't a staff member in sight. Once we ordered food, & each got our one drink, the guy literally printed our receipt out, & put it in a cup in front of us & left. Who the hell does that? We had one drink, & weren't even done eating but apparently we were. I've never experienced that before. There was a couple next to us that were waiting to order & never got served. This place has amazing games & there is so much to do & it's pretty affordable, but holy crow get a handle on that bartender situation. read more

So fun and love the vibe & that theres a place like this around. The arcade machines just need to stop malfunctioning so much

Since Delaware is the 2nd smallest state next to Road island that means we have pretty much NOTHING to do here other than skating. So it will be easy for this place to rank 5x considering the options. This is why I would give it 3 stars and not 4 or 5. Based on my last experience 11/18/2018 these employees literally made my experience more enjoyable. Kristen at the bar (she's the best) patient and offers great suggestions, other then that... this place isn't 5x read more

Excellent fun. Awesome customer service, helpful and willing to explain anything you ask. Really chill and fun early day.

Rented the venue for an 800 person company-wide event on a Saturday. Everything was perfect from the food and service to the decorations and other details. Would definitely recommend for corporate events and will be booking future ones there. read more

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So much fun! There is so many games for all ages and fun prizes that you can pick out at the end.

Horrendous experience over President's Weekend this year. They were way understaffed and the staff that was here was lazy and incompetent. None of the "events" were open. There was nothing to do but pour money into the arcade. When the Gravity Ropes finally opened (after an hour and a half of waiting) the staff was rude and disrespectful to my daughter. Not only will I never go back, but I make sure no one I know goes there either. read more