I went to this place this past week with a friend and her 3 children. There was quite a line…read more(Christmas vacation) but it moved quickly. There is a separate area to the right when you walk in to fill out waivers on the computer just an FYI. I didn't know what to expect but there are 5 separate areas where you can jump and play around. There is a kids area, an area to flip into what looks like a large airbag, a basketball hoop for kids and larger kids/adults, an adult area and a large common area to jump across. It is a great place to take the kids. My only concern is that the area is not secure so kids need to be monitored so they don't leave the area. I recently went to a children's museum that had an alarmed door so the kids were secure during their play time. That might be a good idea for this and adding a water fountain and restrooms within the play area. There were monitors in each area so it was safe. It wasn't really crowded but I'm wondering if there is a limit to the amount of people per hour. If it got too crowded then it could be dangerous. Overall I had a great time and would recommend it to all.

I have been to a few of these places with my daughter, and overall I thought this was an excellent…read moreexperience. We went for a Sunday mid-morning birthday party, and it was very solid. While it is a bit off the beaten path for us, we had no trouble locating the place and there is ample parking. There is a lengthy sign-in process to complete, but once we got rolling my daughter and her friends had a blast. Plenty of space, seating and photo-taking opportunities for parents. Equipment was clean and well-maintained. Staff is never super enthused but was overall fine and did a good job of monitoring the kids. Lots of variety for activities and weren't crazy on the clock so the kids got their full hour plus. Party room was clean and pizza was good, the girls working our room did a nice job for our party. Kids got to use the arcade as we were leaving, which is a nice add-on. Will return with my daughter for sure. Nice job!

We attended a birthday party at this location and the kids had a great time. They got a nice indoor…read morefacility with lot of arcade games and there are tons of indoor activities to keep the kids active and play safe. They got a private parking lot, which is good. They do have value passes for daily usage, or they do have annual passes too which is cool. They got a cafeteria that serves Pizza, hot dogs and snacks located all the way in the right-hand side corner and lot of tables and place to eat. They got some beverages too. The restrooms are well maintained and clean for usage. The staff is friendly, and this place is definitely worth visiting to take younger kids to play. We visited this location on a Sunday evening and the place was almost full. Like other locations, they do have private party hall and then some common party area with benches and chairs. Definitely a good place to spend some time for a party!!

Recommend for kids as it's got arcades, mini bowling, big playground, for kids birthdays with a big…read moregroup. The games need some updating as some are a little older. Lots of parking, would recommend for kids younger than 10

Summer pass is a bargain for as long and as many visits the kids make. Enough kids here to make…read morefriends, and enough activities to keep the kids busy all day.

this place is fantastic! Connor on the ropes course made our experience safe and fun. well done…read moreguys!

What a fun place for kids and adults. Filled with zip lines and tree climbing and axe throwing,…read morearchery, trampoline jumping. You can bring food as there are tables to sit. There are snacks and drinks sold and indoor restrooms. It's an all day fun place. You may host birthday parties in the tree houses as well. Music plays throughout the place which is nice. Staff is very friendly.

When 3 of the features are closed perhaps you should let the customer or at least post it on your…read moresite and/or in the check in area before they pay 50.00 per family member to go on these things. Instead they direct you to them in the park and don't even know they're closed until you go back to the front desk to ask. Then the answer is "they're understaffed" which,to me, means the park knew in the first place. The large aerial zipline was closed, the taller walk the plank was closed and the toxic meltdown also closed . The attendant at the walk the plank worker mumbled something about "a piece missing from the taller one" after saying it was open and then checking. If you're understaffed wouldn't it make more sense to cycle the zipline crew to the closed ones so the paying customers can get what they paid for and go on everything? Everyone just seemed clueless about things being closed. That being said, the open stuff was fun.

Awful customer service. I asked to speak with a manager regarding a payment issue because their…read moreticketing system accepted my payment but failed to register it on their end. Instead of coming out to speak with me, the manager initially sent another employee, even after I specifically requested to speak with her. When the manager (a young woman with light brown hair who was working that day) finally came over after I asked a second time, she had a dismissive attitude from the start. I explained the situation, and her response was simply, "No." She never apologized for the inconvenience or acknowledged that the issue was caused by their system. When I asked, "So my kids can't jump?" she replied, "Yeah, no," while rolling her eyes. She made no effort to resolve the issue, offer an alternative, or help in any way. I was not willing to pay a second time for something I had already paid for--especially considering how expensive admission already is. I expected much better customer service and professionalism.

My daughter was afraid to come down to slide headfirst, Nancy gave her some confident and allowed…read moreme to come down with her a couple times and even took our picture

I recently attended a six year old's birthday party. When you first walk in, it's very loud and…read morehectic, which is expected for a trampoline park but can feel a bit overwhelming. They offer finger foods like pizza, wings, and mozzarella sticks. You can have a party in their party rooms. The party rooms are time limited (about two hours or less), and while the staff isn't rude, they do come in frequently to remind you how much time is left. It makes the transition feel a little rushed. Once your time is up, you're kindly moved out. There is seating outside the party rooms, but there aren't enough tables to comfortably accommodate everyone. They do have lockers for your belongings, a small arcade area, and separate trampoline sections based on age, which is a big plus for safety. The food was average at best. The pizza wasn't great, and the mozzarella sticks were just okay like pre- frozen. Another downside is the parking lot. The plaza also has a Chuck E. Cheese, a nail spa, and an Olive Garden, so parking can be pretty chaotic especially on weekends when birthday parties are happening everywhere. Overall, it's fine if you just want to bring kids to jump and burn energy. Personally, I wouldn't choose it as a party venue because the time feels limited and rushed. Would I attend another party there? Probably. But once the two hours are up, I'm heading out.

Place is fine. However the thrill of trampolines runs out after like 20 mins. They have this kids…read moresection with a cool play area with a tube jungle gym. If that was like 5x bigger this place would be awesome. Now it's just boring.

This is definitely a place where kids will enjoy being there for playing or attending a birthday…read moreparty. They have 2 types of parties available. One book with a private room for the party Or you can book tables that are available outside. As you enter the facility, you will have waiver fill out screens, and on completion, you will get a checkin slip. Then you can join your party.The party assistant will receive the check-in slip and provide your wristband. If you are on your own, then you can stand in the line and purchase the wristband. The play area is huge and contains several activities.For kids, they have a rock climbing area which seems to be always crowded. The next area with more lids is the Dodge ball area.It will be good if they have more rock climbing areas. They do have a food area available for purchase contained pizza, pretzel, French fries, and chicken. The restrooms are maintained.OK, but the trash cans around the facility always seem to be overflowing.They have to do a good job in terms of maintaining the place. Otherwise, this is like any other party facility where it will always be kids running around and very loud .

Checkin process was fairly wasy, employees did not have much customer service awareness to…read moreproviding instructions on what to do. Once we got tickets and socks (expensive socks almost $4) we got to jumping. The mats around the trampolines could deff use a good cleaning. The foam pit could use replacement foam, a lot of foam had chunks missing out of it. The concession had no popcorn, pizza, etc food available. Just bagged snacks and drinks. Refill sodas were not free. The hand sanitizers were empty. Ticket prices were almost $25 a person, which I think is very pricy.