I went to main event paid $45 for 3 children to play 5mins of gel blasters price vs time is crazy to me but let's move on as I'm watching the screen I notice one of their points was not going up come to find out she said her gun stopped working while she was in there I did get upset with her coz she should have went out and told the attendant instead of letting the other girls finish out the game but the attendant should have also seen obviously something was up since they are not so young to the point that they would get literally ZERO points but it is what it is will definitely not pay to play for 5mins ever again but I did see they have a special on Mondays and Fridays I might have to check out because their arcade does look amazing. read more

I. had the best experience with Rye and Ana great service and they were so attentive and we will always come back but only if their here.

There was not follow-up after the company instructed me to post on their contact-us page. Obviously, poor customer service is a concern throughout the company. read more

Main Event Montclair - Small portions. Shallow bowl. - Bowling Near Me - Montclair, California

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Let's go from the good to the bad. The Good, The Arcade is great. Good selection of updated games as oppose to the normal rundown selection else where. The 3d Godzilla was great for my son and I even enjoyed it. Wish there was disinfectant wipes for eye goggles but ‍... Bowling. The electric bumpers for my small child only during his turn...amazing. The game on big screens playing as we bowled also pretty cool. The food......tasted pretty decent...BUT I couldn't enjoy it very long due to the Nat infestation u guys have near bowling alley especially towards the private and semi private space. It was pretty crazy. And really made me feel like I need to eat else where and then come here. Or vice versa... so yea. game section cool, bowling alley cool, bugs all over my food...not cool. ‍ read more

Ro was a great server and Shawn manager was great. Loved the food and enjoyed the bowling read more

Main Event Montclair - Great drinks - Bowling Near Me - Montclair, California

I went to main event for the first time tonight and was greeted by an employee named Henry. He answered all my questions thoroughly and was extremely attentive to me every time he saw me. He made me feel welcomed. Employees like Henry are the definition of what it means to provide excellent customer service! Thank you Henry read more

I just wanted to share some positive feedback about my visit to Main Event this morning. The cleanliness and fresh smell of the facility the moment you walk in is amazing! As a germaphobe, I truly felt comfortable being there and enjoying the games with my family. It was so fresh and so clean. Whomever is responsible for maintaining the facility does an outstanding job - please pass along my appreciation to the team. Thank you for making it such a pleasant experience! read more

I'm excited to have something nearby for the family. We have visited a couple times and each have been great. The food is good and they have the arcade games unlimited on Mondays for super cheap. The place is new so everything is clean so far. read more

Main Event Montclair - Bowling Near Me - Montclair, California

Worst customer service at the diner. Really disrespectful and dirty server. Do not recommend eating here. The games are fun bust more than a few don't work and take your gaming credits. Staff on the floor gets bothered when informed of situation. Dave and busters or even John's Incredible pizza across the street are 10 times better than this crappy place. read more

The service was very good. Pizza and wings had flavor. Drinks were good as well. Our waitress was attentive and helpful in choosing from the menu since it was our first time. Ambiance was great watching the baseball game. Bowling followed and it was a fun and easy experience throughout. Thanks for helping us on family night. 10/10 service. We will be back for sure. read more

went there for the first time for the monday madness with my boyfriend and my sister and honestly didn't expect to have so much fun THAT DEAL IS MADNESS. we did laser tag, pool table and bowling and played unlimited arcade games!!! JIMMY the manager was GREAT, very attentive and was so nice to give us a game card to try the VR GAMES. better than dave n busters and big al's . the wait time for bowling can get long but goes by fast when ur playing games!! i will be back next monday bringing the whole fam!! IKTR! read more

Nathan at the front wonderful. We were very confused on how to get into the restaurant because the sign says to wait for the host, the host never came. So we walked back up front and asked Nathan. He told us just to walk in and sit down. So we did. Didn't get noticed until we asked a server if we could put food in. Which was after like 10+ minutes of sitting there. The waitress that we asked said "What do you want" with an attitude, we ordered and she asked what we wanted to drink we said waters and then just walked away and didn't say anything. She then came back 8 minutes later with waters. And two dirty plates. 28 mins after ordering a table sat 15 minutes after us got their food before us. We got our food after 30 minutes I had just ordered the fried pickles, and my partner orders a flat bread. The table next to us had ordered 4 burgers of which they received before us. We spoke to the manager he said they were understaffed. But I work in a restaurant no matter if they're understaffed or not it was not busy in here and I would never walk up to a table and ask "what do you want". read more

Main Event Montclair - Bowling Near Me - Montclair, California

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Came here to bowl at around 2 pm. Got a lane for 3 with no wait. This bowling alley is beautiful and brand new. The only problem is we requested a server and they never showed up. Went to the girl who set the lane up for us and she told me I should go grab the the server to get my order while I'm at the lane. Probably won't be coming back again because of that. I could see the servers on the other side without any tables which is funny to me. Either the servers ignored the request or the girl in the front didn't ask for a server to come over to us. read more

Main Event Montclair - Bowling Near Me - Montclair, California

Just had my son's 14 birthday there. We did the teen party. It was perfect we invited 12 friends all Waterpolo swim boys. There was enough food included in the package. The bowling arcade and Lazer tag were a hit. Definitely want to come back. Might upgrade to the gel lazor tag for the next event. Service was all friendly and attentive to our needs. Party ran on time. It was quick and easy was to celebrate with friends. read more

Main Event Montclair - Lazor tag entry way. - Bowling Near Me - Montclair, California

We were looking to do something before our movie and came across main event. Henry was very helpful in getting us a great deal for arcade cards. He's the reason why we got them and had a good time. read more

Great spot for the family or just to get away and enjoy your self. Everything is new and running like a champ. So if you visit respect the place don't treat it like you own. Because remember you're a guest. The workers here are great not you servants to be catering to you. Treat ppl with respect and you get the same.. overall great food great service. Just need the right customer to keep it going! read more

Wow. Such a great venue! I had no idea this place existed. My son wanted to celebrate his 17th birthday at a bowling alley with games. I found this place online and I'm so glad we did. The staff was incredible. Abdel and Brandon helped out during every moment of our trip. Brandon hosted my party of 35 people and Abdel made laser tag a breeze for my family. The atmosphere here is great for teen and young adult parties. The food is great, nothing extraordinary but better than many bowling alleys or or venues I have been too. Thank you Main event for the great bday for my son. Can not wait to come back. read more

Come here often with my son. We play thr arcade games. Lots of variety. Staff is helpful. Place is clean. The bowling alley and pool tables look nice. Haven't tried thr food. But thr prize store is good. Has stuff for anyone with a few tickets to lots of tickets. One of the better arcade spots out there. read more

Save your money. If you want to shoot pool I suggest you find someplace else. Tables are too close together. There's tables that are reserved they're not used. And you have to stop every so often about 5 or 10 minutes while the kids decide to walk past this is a thorough through way. The setup is the worst. It doesn't matter which tables you choose because one end is for certain restaurant service and the other end is the exit or entrance. Ask for the service and the restaurant is rude. You need to work out a lot of cakes read more

Had an amazing experience playing laser tag, and enjoying the atmosphere with friends at this extremely fun bar and arcade. Gotta give a shoutout to Trent and Gilbert for going above and beyond with service and expertise. Thanks for the hospitality. I'll be back. read more

Ordered pizza, wings, nachos. Nachos was bland, 2/10. Wings we got lemon pepper 10/10. Pizza was good 7/10. Got the 50 dollar card, most games are 7 credits and up. Picture machines are 27 credits. My daughter had fun. Every staff was helpful, service was great. Ambiance was nice, Very similar to Dave and busters. read more

Good scene, service was lacking -100% no actual filled hand sanitizers that are placed throughout. Zero clean masks for VR experience, young people running it. I had to look for a waiter 3 times to order food. read more

Exceptionally wonderful event staff, Val in particular went out of her way to please! Bright lights, lots of games, bowling, good food in a mall right below an AMC Cinema... what more do you need?!? This truly is a "something for everyone" fun zone! read more

The gnats infestation here is insane and disgusting. It was flying all over the dining room and it travelled everywhere else. Customers were complaining that it was on their food and I had some on my Sundae. Do not come here worst experience ever and the gnats problem has been happening for a while now!!!! The place is just disgusting read more

This place is absolutely awesome! We took our son with special needs here and the staff were so friendly and kind! The food is good! The games are awesome! Kind of takes you back to the good ole days! Arcade games, Skee Ball and there's even an axe throwing game which is fun as hell! read more

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I am here now. I waited over 20 minutes to have someone take my order. I watched others receive service after I was seated. I flagged down a hostess to ask if anyone will be coming to take our order. Once ordered took another 30 minutes to have pizza brought out. I am glad I ordered my Kiddos chicken strips and fries. They brought it out before the pizza, and it was cold. Four and 20 month old were really hungry. They ate it, but I was so disappointed. I am not sure what is worse, the service wait or their kitchen wait. Worst experience. I have been here waiting over an hour now. I will not be coming back. I am not one to leave reviews. This nonsense must be shared. read more

Main Event Montclair - Waiting for Pizza order. Kids ate their cold fries and chicken strips while being ignored. We canceled order. Worst - Bowling Near Me - Montclair, California

I visited Main Event tonight with my four children to have dinner, bowl, and play games. Unfortunately, the experience was incredibly frustrating from start to finish. We were seated and waited almost 35 minutes before anyone acknowledged us. Eventually, someone came by, apologized for the delay, said our server would be with us shortly, and asked if they could get us started on anything. At that point, I ordered mozzarella sticks and two drinks for my kids. We went bowling, played games, and even took the kids to the restroom. When we returned to our table, there was a tap-to-pay device placed on the table, yet we still had not received our food -- nor had our actual server ever come to greet us. By this point, over an hour had passed. I noticed someone who appeared to be a manager and asked if she was one. Her response was, "I'm one of them," which was confusing and unhelpful. She did not attempt to resolve the issue and instead went to get another manager. I had already paid online for bowling and fun cards, so I stayed only because I didn't want to disappoint my kids. At that point, a manager offered food and brought out two orders of fries and mozzarella sticks in an attempt to fix the situation. While I appreciate the gesture, it did not come close to compensating for the lack of service and the time we had wasted. To make matters worse, our server finally came over -- with an attitude. There was no apology, no acknowledgment of the delay, and zero remorse for the poor service we experienced. This was one of the worst dining and service experiences I've had, especially with children involved. I would never recommend this location to anyone I know. read more

My experience at main event was amazing!!! The manager was so sweet and caring for our group! The laser tag and arcade was literally the best time ever!! Will be bringing my friends here soon :D read more

We have had two birthday parties here and they've both been amazing. MJ was a great host:) everything was quick and on top of everything. Such a fun and smooth experience! read more

Great experience took a nosedive and ruined by a manager towards the end. Bad customer service I attended a birthday party at Main Event Montclair for one of my son's classmates who just turned 11. It was my first time visiting, and I was immediately impressed. The place is huge, clean, and packed with entertainment options--bowling, laser tag, an arcade, and great food. It's an ideal venue for all types of gatherings, from kids' parties to corporate events, and I even considered hosting a company party here. The party itself was fantastic. The kids had a blast, the parents were enjoying themselves, and our staff/host, was exceptional--patient, helpful, and engaging with the children. The pepperoni pizza was a standout, and the birthday package seemed to include everything, making the experience seamless and fun. However, the experience took a complete nosedive towards the end. After spending hours having fun, we returned to our table only to find that it had been cleared, and all the give away were removed including my son's giveaway bag was missing. I approached a manger/supervisor, easily identifiable by his different-colored jacket, and politely explained the situation, requesting the possibility of replacement. His cold, dismissive attitude immediately rubbed me the wrong way. Instead of showing concern, he asked who our host was (which I didn't immediately know) and then walked away without any reassurance or solution. I saw him pretending to call someone on his radio but taking no real action. Frustrated, I finally saw our host and flagged him down by the way his name is Isaac, who immediately recognized my son and was happy to replace the bag. He even asked if there was anything special in it. That's great customer service! He went to the back and on his way back to me the same supervisor stopped him and reprimanded him--I could see the embarrassment on Isaac's face as he reluctantly put the bag down. Then, heis supervisor walked away, smirking at me like he had won some kind of power trip. At this point, I was furious. Another female supervisor came by and I saw Isaac talking to her. So I went to Isaac and asked him if his "douchebag"manager is stopping him to give me the bag. He apologized and the female supervisor intervened, and immediately apologized, giving my son the bag without hesitation. This single incident completely changed my perception of Main Event Montclair. A place that seemed perfect for families and parties was ruined by one manager/supervisor's unprofessional and hostile attitude. If it weren't for Isaac and the female supervisor, my review would be a complete one-star. Because of this incident, I won't be returning anytime soon, and I've already shared my experience with the other parents who attended and won't be returning either. It's a shame because the venue itself is fantastic, but one bad employee can destroy an entire experience. To Main Event Owner: I can't tell you how to handle your staff. However, customer service matters--a giveaway bag costs your business nothing, but your supervisor's behavior cost you multiple returning customers. That supervisor/manager should not be in a leadership role. His behavior was not only rude but also unnecessarily confrontational and demeaning to both customers and staff. Just reading from the previous reviews, it appears other customers have the same experience from your management team. You just opened in January. Perhaps, you should evaluate your leaders before you lose more customers and your staff filing a lawsuit for hostile workplace & bullying. I highly recommend to review your surveillance. I visited March 9, party took place on the bowling area between 2:30pm- 6pm. Isaac and female supervisor should be able to recall the incident. By the way, this is what your douchebag manager is depriving my son of..(see photos). It's less than $5 worth of candies. Apologized for the lengthy feedback but I'm deeply upset for ruining the experience for my son. read more

Main Event Montclair - Bowling Near Me - Montclair, California

Kool place all arcade games. Just wish there was someone in the front giving people the right information like we looked to form in line by the bowling area to bowl they tell you it's not the correct line to go back to the screens in the front?The only young girl there was killing time on a screen or her phone then had to say excuse me to get her attention found out it's 3hrs for availability. That kind of info could have been given to new comers but oh well read more

The arcade is really cool. That was the best part. But the service is absolutely horrible. The food took almost an hour to come out. And it wasn't as busy as it could be on a Saturday. I also came on Thursday and the food took almost 30 min and it was only a buddy of mine and another group of 3 kn the restaurant. The food was good but not worth waiting an hour. I'd recommend the bowling and arcade but you should just grab food from the mall foodcourt read more

So I want so much to give this place a better review An i understand that they just opened But there kitchen staff an management really need to get it together All the other staff so friendly so kind How they get the memo and kitchen manager was not held accountable Nice clean place Friendly people greeting you as you come in and leave just maybe stay away from the dining area read more

Female service attendant at the entrance was very friendly and helped us with checkout by answering our questions at the kiosk. I felt we got a good deal worth of games for our money. We stacked up enough tickets to get some pretty cool prizes. The attendant there was attentive and chill. We played a game each of gel blasters and laser tag. ABDUL, the attendant at this department, was extremely cool and friendly. He definitely made an impression of the great service you guys have to offer at this location. We will be returning customers! Oh and I'm a germ freak but the entire time I felt everything was clean and safe for me and my kids. Didn't see any trash or grime on anything. Even the air smelled clean. read more

I gave this Main Event location two chances -- once with my family and once at the bar -- and both visits were disappointing due to consistently poor customer service. Staff seemed more focused on chatting among themselves (especially in the kitchen area, which is visible through the large glass wall) than helping guests. When I asked to speak with a manager to address the lack of service, I got the same indifferent attitude. There was also zero staff presence on the game floor. We experienced issues with multiple machines and couldn't find anyone to help. Overall, the employees came off as disinterested and unprofessional. Main Event has potential, but this location clearly needs better management and training. Won't be returning. read more

Do not support this establishment!! They have a gnat infestation and reply to your concerns on here and give you a link to fill out a form, then they never call you back, they just want you to think they care but they don't. READ ALL THE OTHER 1 star reviews, they're all true. This establishment will be run to the ground soon if they keep running it the way they are. The staff is giving; hire anyone and everyone. I will be reporting them to the health department. Gnats lay eggs and we're eating those eggs!!! Absolutely disgraceful. read more

honestly one of the best and welcoming places I've ever been, Sean is super fun to talk to and very funny. I'll be coming back

Fun place for games--just don't come hungry We came to Main Event in Montclair for my niece's birthday party and had a great time overall. We bowled for about an hour and a half, played arcade games for another hour, and then finished with a round of laser tag as a family. The atmosphere was lively and fun--great for kids and groups looking to celebrate or just have a good time. That said, the food was awful. We ordered a bunch of different things--pizza, wings, queso dip, salads, even a bucket of beers--and nothing hit the mark. Not even by bar food standards. Everything tasted like it had been microwaved or prepackaged. Definitely eat ahead of time, or bring low expectations if you're planning to order food. Go for the games, not the food. read more

Henry was absolutely amazing!! He was incredibly helpful at the screens up front and very informative about wait times for lanes. Once we got our bowling lane he remained attentive and helped us clean up our spilled drink. After bowling we were interested in laser tag, Henry was about to clock out/was clocked out/heading home and still went out of his way to assist us once again! He ensured our experience here was nothing but exceptional, his demeanor is amazingly radiant and positive! Thank you Henry!! read more

This would have gotten 5 stars and really should have but I will get to that point shortly. We signed up for kids bowl free earlier that day and being my daughter's birthday we thought we would take advantage and surprise her with bowling for her birthday. When we got there we realized we had to wait 24 hours before we could use the coupon but the amazing lady at the front said let me see if we could make an exception since we have a birthday girl! They pulled some strings and we were able to bowl I thought that alone deserved 5 stars. Everyone was super friendly and nice but service to get food and drinks was pretty bad. Our food took forever, we got the Wrong order (they made up for it), our server disappeared and we couldn't order more or drinks and had to hunt them down. That is why I gave 4 stars. I will say the food was amazing. Staff was super friendly and nice. We only had an hour so waiting to get served was a bummer. Overall I would and will be going back again. read more

Main Event Montclair - Bowling area! They even put a birthday theme up on the screen. - Bowling Near Me - Montclair, California

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