Natalia, Natalie rather, was absolutely amazing. The conversation made it easy to relate to her and…read moreshe was more than professional the entire time. The location was easy to find and parking is just behind the building. I really like that the tools used came from a sanitized packaged, unused. I have been to other salons before where it was simply taken out of a drawer and put back in after each use . This was CLEAN. My nails look amazing and she was able to help me find the perfect color to match an outfit I have. 100/10.

I really wanted to love this place -- the vibe was great, and Jasmine genuinely put effort into…read morehelping me find a color that matched what I was looking for. Unfortunately, the experience fell short in a few important ways. First, there were very limited pink dip powder options, which made it difficult to get the look I envisioned. Second, the final result was an extremely bulky and unflattering dip + gel manicure, which I paid $67 for. I've had dip many times before, and this set just wasn't up to standard. The worst part is that I got this manicure for a wedding I'm in as a bridesmaid, and I had to fly out of state early the next morning. I called the salon right away and they offered to redo the manicure -- but they were too busy to fix it that day. I submitted their required form with photos and a polite message, but I still haven't heard back from the manager after more than 22 hours. Now I'm left scrambling to pay another ~$80 to have this manicure removed and redone at the destination. I'm frustrated and disappointed that this situation hasn't been handled with more urgency or care.

Had my first pedicure with Sara today and I loved it! Sara is easy to talk to and has an eye for…read moredetail. It became clear pretty quickly that she's very particular about her work as she was meticulous with the polish. I had an express pedi with a paraffin treatment added. My feet are super soft and refreshed! She has tons of colors to chose from and a huge selection of glitters and whatnot if you decide to get a little fancy. I had her use a light blue pastel polish and some gold glitter on an accent nail. Gorgeous! I can't wait to get a mani next time!

Sara is the best. She is meticulous when it comes to nails. She is so warm and easy to talk to-you…read morefeel comfortable the moment you sit down. She helps you decide what would work best for your nails and then executes it beautifully. I loved my pedicure she did recently. My toes still look amazing and it has been a week and a half since i got them done-not one chip in the polish. The other thing I love is how hygenic everything is. Everything she uses is brand new and you even get to take home small containers of the scrubs and lotions she uses, plus any buffers, files and separators she used on you. She also reasonably priced and has a referral program so you can save on future services. I loved my experience with her!

I called for a same-day appointment and it was no problem. I arrived after walking a short…read moredistance from my apartment. I had a lovely pedicure. One staff person began my pedi and another did the actual nail polishing. I didn't feel pressure to make conversation and I liked my session very much. It was also very affordable. It was very clean and a calming space. I will return for my next pedi.

Pedicure, nails were uneven. Wrong polish applied. Technician was very kind but not great.read more

Clean facility! Great staff…read more Woman owned Great work I've been going here regularly for at least seven years

Been going here for the last 5 years and I absolutely love everyone here and how they make you…read morefeel. I highly recommend illusion nails.

My new go to nail spot! I pooped in to get my nails done before graduation and not only were they…read moresuper quick but it was the first time in awhile that I walked out absolutely loving the shape of my nails. The salon is calm with the sweetest staff and pricing is perfect. I definitely recommend making a reservation or calling in advance though, especially during the day (before 3pm), because they dint always have the staff to take walk ins.

This was my first visit and they were great!!! Lucy gave me a French manicure which was perfect…read more Thin at the base of the nail which is what I wanted. She was a lovely person. Emily gave me a gel polish which was very pretty. She was very precise and I will definitely go back. Wonderful job Emily and Lucy!!

The stylist are amazing, friendly and experienced. This salon is charming and one of a kind. It's a…read morehidden Clintonville gem. A small business that's so worth supporting. Erica F, Erica Z and Carrie are great stylists and Sarah does nails. Parking is easy. I love this salon.

I see I'm the first one to review Salon 12- probably because of the recent name change. My daughter…read moreand I have been going to Erin for years for our hair-she's fantastic. She caters to my wishy washy-ness and vague ideas about what I want done to my hair, and produces something stunning every time. She is consistently creative and practical and is great with color, but I specifically love how she takes whatever cut/style idea I have, and fits it to my face in a way I love! Her salon is adorable, and a perfect reflection of her style. The schedule books up quickly, but she is well worth the wait!

Another fine gel manicure from Olga! She's very precise in her work and pleasant. The atmosphere is…read moreappealing and relaxing in the salon.

I had an appointment with Kathy at the Worthington location for a pedicure. It was so relaxing from…read morebeginning to end! My feet have never looked better! Kathy was professional, efficient, and charming as we talked. I added an extra 10 minute leg massage and it was spectacular and just what I needed! Kathy at Worthington AV is AMAZING! My tired feet were happy and feeling terrific! AV pedicures ROCK with wine service! I had a wonderful day!

By far the BEST manicure I've ever had!! Cannot recommend them enough! Salon itself is super cute…read moreas well!

I have been to Gossip and Gloss several times and it definitely never disappoints. I have seen both…read morenail technicians and they both do an excellent job. Gossip and Gloss is know for their dry Russian manicures. These focus on cuticle work. They take extra care to always make sure your manicure turns out perfect. There are lots of colors to choose from and they can also do nail art as well. If you want a quicker manicure you can also choose an express dry manicure. They offer pedicures and makeup services as well. Their prices are comparable to other shops in the city. There is also parking out front which I appreciate. If you want an amazing experience you will not be disappointed.

This was my third visit to Escape Nails. Friend of mine has been going for years, and she…read morerecommended a technician named Joanne. This is a clean, friendly, organized business. I am a person with a disability. The people there have never failed to help me get in my seat comfortably or hold open the door for me when I ask. Joanne always listens to what I want, and while she might offer alternatives, she never pressures me. She really listens and it's fun to sit and talk to her and watch someone who is a magician at what she does. My nails have never been beautiful, as I am an artist and use my hands a lot. I decided to try gel nails and they are tough and durable and beautiful. I am so pleased. I am so happy to give them a high review. I encourage anyone who's looking for a place to try this nail salon. You won't be disappointed.

was very disappointed with my visit to this nail salon earlier today. As someone who recently moved…read moreto the Upper Arlington area, I was looking forward to finding a local salon I could return to regularly. I chose this location because it was conveniently just two minutes from my home, and I had hoped for a positive experience. Unfortunately, that was not the case. I hadn't had my nails done in a while and was excited to treat myself. I knew exactly what I wanted: short nails with a clear polish--nothing complicated. Upon entering, I was immediately told to "pick a color," even though I wasn't planning on choosing one. While I understand this may be part of their process, it felt rushed and impersonal. I'm naturally introverted and not confrontational, so I prefer to observe how service professionals treat quieter customers who may not always speak up. When I was called over, the technician abruptly asked, "Where's your colors?" I politely responded that I only wanted clear polish. She sighed in a way that made me feel as though my request wasn't worth her time. There was very little communication during the service, and aside from briefly confirming the shape I wanted (square), I wasn't asked any other preferences--such as whether I wanted my cuticles trimmed or if I would want sharp or round nails. She seemed disinterested and rushed through the appointment. The most uncomfortable part of the visit happened during the drying process. The OPI drying machine didn't turn on right away. After completing one hand, the technician abruptly switched to the other and, when the machine still didn't activate, she lifted it and, in a frustrated tone, said "This is how," while shoving her own hand inside to demonstrate. It was done in such a condescending and aggressive way that it left me feeling embarrassed and uncomfortable. When it came time to pay, I was shocked to be charged $70 for a basic set of short nails with no color or design. While I had expected something in the $40-$60 range, I still tipped $15 out of guilt and discomfort, though I now regret doing so. Overall, this was a very unpleasant experience. The lack of customer service, the attitude of the staff, and the high price for a basic service all left a very negative impression. I will not be returning, and I would recommend others consider different salons in the area, especially if they value kindness and professionalism.

Great mani- pedi - Shop is very clean and techs are very friendly !! Will…read moredefinitely come back again!!

thank you Mandy for beautiful nails again! always an amazing experience at q nails in Graceland!read more