Booked over the phone telling them gel x nails with French tips, failed to tell us that was…read moreconsidered nail art and an extra cost when anywhere I've ever gone to get that done, it's not extra. Then tried to pay with cash only to be told they ONLY take card BUT there's a 3% fee for using your card. The tech put one nail on crooked then tried to file it to "fix it" & I had to ask for it to be redone or else she would have left it like that. It also took 2.5 hours to just do gel extensions with painted French tips. Quality was definitely not worth the price paid.

Abby P. did an incredible job on my nails! I got a basic mani with gel, luminary and chrome and I…read moream obsessed! She paid great attention to detail and checked in with me through my whole service making sure I liked my length, shape and color. I highly recommend this salon and booking with Abby!

Very friendly staff, nails come out perfect every time and they are easy to talk to! Pedicures are…read morevery well done, including massages they give. I highly recommend!

Excellent pedicure! The ladies were lovely very attentive. We would definitely come back. Thank you!read more

PhillipV. took off a terrible set of misshaped, crusty, acrylics and gave me a fresh set of…read morebeautiful SOLAR nails. Listened to what "my" style was, exactly how I preferred them and even chatted w me for a while. Pricing was fair and my nails look like they'll last for weeks! Take cash for a 10% discount. I will definitely return & recommend. Thanks Philip! "Classic" French looks great. ;)

I've been here twice now and both times have been a positive experience. I got acrylics with a…read moreFrench tip both times and they turned out great. Will be coming back in the future!

No wait, reservation taken on time. Greet massager chairs and nail techs all very kind and…read moreprofessional

It was a last minute decision to get a pedicure today. I'm in town for a few days visiting family…read moreand friends and was not sure where to go. This is why I LOVE YELP! I did my research and decided on Nail Lounge in the Polaris area. I called first to see if they had any availability. And I was in luck. I didn't want to just do a walk in. Setting an appointment is always a good way to go. Mara is awesome. She took great care of my toes. I have fat thick toes. And she gave my nails a look that I have never have. And she also gave me some tips to share with the foLos back in Tampa. Her cuticle care is amazing. Me feet actually look cute. Lol. Thank you Mara and Nail Lounge for your hospitality. I'll be sure to come back the next time I am in Columbus.

A very pleasant atmosphere and staff very nice. I would recommend. I like all the varieties of nail…read morepolish.

I was going to this nail shop prior to covid frequently and even suggested it to several coworkers…read more Today I called because I wanted to get some information about their practices since things are changed I asked the following questions: 1) how many people do you allow in at a time? 2) do you use the bowl liners now(because prior to covid they didn't use them) The response from the man(owner) to my question was "Ma'am we use all the PPE required. If you're concerned at covid, you should stay home. *Hangs up the phone* I don't believe my questions prompted that type of response where you pretty much tell me what to do and hang up on me. After, I stated that I wanted to come in within the hour. That was very disrespectful and I will take my money to places that can handle simple inquiries. No one wants to drive somewhere and be surprised. This conversation could have had a better response. Even after he said all that I still remained calm and nice, but I will tolerate being dismissed by individuals that I'm investing my money into their business. Update: I went to bellagio across the way. I called they answered my questions and had me come in. Meanwhile, I'm checking my email and this is the message I received from the owner after my review.

Always love going here. No matter who I get, it's always a wonderful job. Highly recommend.read more

Zing is the best! Shes does an amazing job! Great atmosphere and service. I'm super picky and these…read moreguys do great.

Beautiful salon. Great customer service! Nails were well done and polish lasted longer than…read moreexpected!

Cleanest nail salon I've ever seen. Staff was polite and knowledgeable about their work. The vibe…read morewas warm and welcoming. Relaxing experience. My new favorite nail salon.

Wonderful new nail salon; it opened last week. Grand Opening celebration soon…read more I am on the mailing list and received a discount offer for new clients. I immediately made a mani appointment. Sierra showed me around and explained the tool sanitization process. It's really a lovely salon and the bench seating for pedicures looks so comfortable. I am not a fan of most salon's massage chairs. Tip: The mani stations have purse hooks but are not easily seen when sitting. Sierra was so sweet & friendly. I loved my entire experience. My nails look fab. I'll definitely be back.

DO NOT GO HERE!!! This was one of the worst experiences I've ever had at a salon. They refused to…read moreprovide service after noticing what they believed was a toenail fungus. While I understand and appreciate the need to protect staff and customers, the way it was handled was incredibly rude, judgmental, and unprofessional. Rather than speaking to me discreetly or kindly, I was made to feel embarrassed and unwelcome. There was no compassion or basic respect in how they addressed the situation. NO FURTHER SERVICES "MANICURE" WERE OFFERED!!!!!!! THAT IS A LIE.