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    Lusso Nail Spa

    3.3 (58 reviews)
    ModerateWaxing, Nail Salons
    Open 10:00 am - 7:00 pm
    Updated 3 weeks ago

    Services - Lusso Nail Spa

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    14 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Waxing

    Lusso Nail Spa Photos

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    Recommended Reviews - Lusso Nail Spa

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    Reviews With Photos

    Glass/cat eye nails

    LOVE Lusso! I always leave with the best nails. Angel is always keeping up with the trends- chrome, aura, cat eye, all the designs, you name it. Make sure to book an appointment because they can get busy! 10/10 would recommend Lusso Nail Spa!!

    Ryan B.

    I've been to this salon a few times now and the consistently excellent service and results compelled me to write a review. Yesterday, I stopped in for a pedicure and gel manicure and I was so impressed with the attention to detail. As other reviewers have noted, cash tips only!

    July 4th ready! I had my nails dipped here for the first time today. Amazing! Fast, friendly & affordable.
    Simone M.

    First time but certainly not my last. Fast, friendly and affordable. Got my nails dipped today and was more happy with them- lots of color choices too! I also love places that honor loyal customers- so although today was my first visit, I started on my loyalty card today (to get $10 off) Woo hoo!

    Thumb nail a day after getting the nails done.

    **LONG POST PLEASE READ** I went to this location initially 5 or 6 years ago because one of my friends chose it for their wedding. I had previously gone to other nail salons. It was very casual and my nails were done well. Fast forward to this year and my mom and I booked 4 people for my wedding to get their nails done. My nails were absolutely beautiful and the lady that did them was nice and respectful. I went in to get a polish change after the wedding and was booked with a different individual. On the site it said Kelly on the email confirm it said Hong Dang. I went in and she was pleasant enough to me but talked negatively TO ME about another client. I should have known there and then to stop going. After I got my nails done a day later the gel on top of my acrylic started to bubble badly. I didn't call in because I didn't have anywhere special to go and I was going to be getting a balance and gel color change in a little over a week so I left it. When I went in the next time I booked with Kelly/Hong Dang. I wanted to tell her about the nails and to tell her that could not happen again because I was going to Mexico the next day for a wedding. She brushed off the bubbling like it wasn't there and started my nails. She told me to not get my nails done in Mexico at all because it would be too expensive and I told her I didn't want to have to and that's why they nails had to be good. After I left the shop I ran a couple of errands and on my way home the gel on my thumb started to completely lift off the nail. I emailed and Kelly/Hong Dang called me immediately back and told me that she would do my nails for free when I got back. I was pretty upset because the thumb looked terrible and I would have to have it fixed in Mexico. But the timely response was nice. The only reason I didn't lose the whole thumb was because I filed down where the gel was lifting and put a clear coat on to stop the bleeding. In Mexico however they were not able to work on acrylics so I had to deal with crappy nails the entire time. I lost the color on the tips after a day, they were sort of soft and tacky the whole time to the point that if I rubbed them on something it would dent or move the gel. I booked an appointment and texted the number Kelly/Hong Dang told me to use and explained I was not happy and that I couldn't even get them fixed while on vacation and that I booked for when I got home for them to fix the problems. When I got back I went into my appointment and was admittedly 15 minutes late. I had gotten the time of my appointment wrong. I usually call on my way of I am going to be late but was on the phone with family about a family emergency. I was intending to apologize when I arrived but Kelly/Hong Dang immediately yelled at me to wash my hands and sit down. She was clearly pissed and didn't even want to hear me out. After I washed and sat down I started to talk and was going to tell her about what happened with the nails when she started to berate me for being late and for contacting her when I was in Mexico when she had already said she would fix the nails. According to her I was essentially harassing her at her place of work needlessly. She then started belittling me by stating that I was making a big deal out of nothing and that it was only one nail and that she told me to not get my nails done in Mexico, and leave the bad nail until I get home. I have NEVER been scolded like a child when THE BUSINESS messed something up. This individual has now messed up my nails twice and she cared not! She was so horrible to me in the way she spoke and I gave her several attempts to clean it up and she never did. Instead she whipped out her phone to show me these "bothersome" text messages like she was showing me receipts! She went from berating me to telling me to sit down and she would fix it! Absolutely not! I should have looked at the reviews because MANY state how awful this woman is and how she treats people. I can 100% agree. It's a shame that the other lovely folks in there have to work with someone this terrible. I popped on over to Penzone at Polaris and Donna helped me and my nails look absolutely flawless! Do not go to this establishment and if you do don't get your nails done by Kelly/Hong Dang!

    Patri S.

    I found this place on yelp with the 20% off for their new open. This place will be my best nail salon in town now. I love decorations of the shop and the atmosphere. They have friendly staffs who provide a great customer service. I got the deluxe pedicure with gel polish and gel manicure for a great price compare to other places around. Got wax done today. They also have numbing cream for those who's hurting . I usually hesitated to try new waxing place but I love everything here . I would recommend this place to everyone .

    I usually have a good experience here, so it is my go-to salon. Guess after today I will always book an appointment with select folks so I am not stuck with grumpy.. inconsiderate people who just want to 'get done with it's. I bled from almost all my nails, and she didnt even bother to apologise. On top of that the frown when I asked to swap the colors after one nail !! Owners - I understand you are running a "business", but please remember it's a service industry, so try and remind that to your employees - compassion and patience is the key.

    nails immediately after manicure

    Very long, but please read before going in: I only went to this salon as my usual salon was closed and this salon has high ratings and the salon was empty when i went. Unfortunately, i was severely disappointed and will never return. I came in for full set acrylics and a gel manicure. There was no wait I was told the service would be $50, but ultimately was charged $65 (and apparently that was after they gave me a $5 discount for no reason). I've gotten acrylics on several occasions from several salons and i have never once had acrylics turn out as thick as i did from here, but it seemed the man was taking his time and they looked nice enough, so i didn't say anything. Before picking polishes i asked if i could pick 3 colors and if it would be extra and was assured it was fine. I picked out 3 polishes and one woman complimented a shimmery shade i picked. They had painted 2/3 colors when things went down hill. As he went to paint my third color, i noticed it was a completely different color than what i had picked. I hate to cause a hassle but i wanted the colors to look nice together, so i immediately spoke up. I was ignored and he finished the gel. I politely pointed out it was the wrong polish again. The man assumed he was given the wrong shade and the women who complimented me earlier went to look for the correct polish. Meanwhile a young lady from the front explained that they had given me the correct shade, but the swatch was old so it changed colors. This was very confusing to me as i had picked a glitter polish with peach, silver, and blue sparkles and was given a green shimmer polish. Eventually the workers offered to repaint the fingers. I picked a holo glitter that i would put over the blue polish. The young lady sat down to paint my nails and held a gold glitter up to the new swatch i decided on. She said it was close then proceeded to do my nails. The numbers didn't even match and i was given the wrong polish again. At this point, i had been in the salon for 3 hours. I have never been in a salon for so long and didn't want to waste even more time pointing out this was the wrong shade again. So i overpaid and left. Within 2 days all the gel polish had popped off. The acrylics lasted a week before breaking. While most workers were kind, i wish i hadn't wasted $65 plus tip. TL;DR i was given the wrong color 2 times, spent 3 hours in the salon, paid $15+ what i was originally told, gel popped off in 2 days, and acrylics broke a week later.

    Clean, comfy spacious pedicure area!

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    2 years ago

    Pedicure at this very quiet and clean salon. Plenty of colors. Rose was terrific, great foot/leg massage, and my polish is perfect.

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    2 years ago

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    12 years ago

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    Diana L.

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    7 years ago

    Always a great experience here! The salon is so clean and Kelly does such an amazing job with my pink and white acrylics!

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    11 years ago

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    Thank you so much for your feedback.

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    Page 1 of 2

    Ask the Community - Lusso Nail Spa

    Review Highlights - Lusso Nail Spa

    I've been going to Diana off and on for about 2 years (I travel a lot for work and I'm often not in Columbus).

    Mentioned in 7 reviews

    Read more highlights

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    If you're seeking capable hands to place your trust and your precious brows, look no further than…read morethe BrowBar at Polaris. I have been growing out my brows for ~9 months to reverse years of threading (back when thin, rounded brows were in). The regrowth was so patchy and I couldn't leave them alone any longer, so I made an appointment here after reading that they map out an appropriate brow shape to fit your desired style. Jennie is such a pro, she cleaned up my brows perfectly without undoing all the growth I have worked so hard on, and trimmed/filled them in a way that hides the patchiness until they're done growing back! I'm so happy with the new shape and I feel back on track to getting thicker brows.

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    Lusso Nail Spa - waxing - Updated May 2026

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