DO NOT GO HERE!!!!! The service is sub par to say the least. The nail tech was sooo rude and unkind. She did my nails awfully and when I spoke up she became frustrated saying "Oh, my goodness". If this shop wants to gain customers that lady needs serious training or she will unnecessarily cause this company to lose MANY customers! SMH read more

Gave this place another chance after a few disappointing experiences. Heard they have a new owner now. Made an appointment and ended up waiting for 1.5 hours and walk ins be serviced ahead of me. Front desk guy doesn't know what he is doing. Not the best pedicure. They use cheese graters on you feet (iykyk) read more

They are very professional and willing to help when you don't know what color or style you need. I love Victoria, always willing to help. Every time I go I am always very satisfied. read more

I made an appointment for a Pedicure on a Monday for 5:30pm. The location was quiet and nail artists were ready when I arrived. I chose the deluxe pedicure which included a massage and sugar scrub. The sugar scrub smelled amazing! The products were clean and sterile and some of the lotions and products were in individual packaging. The pedicure was $48 and with tax it rang up around $51. This is completely reasonable. The only small issue is that I had 2 nails that weren't files smooth. I fixed it up easily when I was home; but just a small thing. I'll definitely be back again! read more

Lush Nail Bar - View from the pedicure chair. - Nail Salons Near Me - Westerville, Ohio

This place is so terrible. do not go here, it is unacceatable that you should be filing my nail down too low. this is unprofesaisonal and now my nail is bruised up and very very thin please do more training, thank you have a good day.. well i didn't and the vibes are terrible there read more

I think this place is good for the price, it definitely has seen better days, but I'm pleased with the results of my nails. I do t know that this will become my regular spot, but I had a pleasant experience. The guy going my nails did a good job, but there were a couple times where he was a bit heavy handed and it was a bit painful. I think I'd go again, but like I said, not my go-to location. read more

Lush Nail Bar - Nail Salons Near Me - Westerville, Ohio

This place is awesome! Nice and natural products, relaxing and great quality services, and no wait. Im very happy with my nails. It's really hard to find a place that doesn't cut me when cutting cuticles. I am 95% of the time bloody and sore days after getting my nails done. I am SO happy and impressed that I left without a single cut. I was worried about the collagen treatment (I don't eat meat, I don't want dead animal on my body either) but it's plant based! The woman even sent a set home with me for free! I will be back. Thank you! read more

Lush Nail Bar - Nail Salons Near Me - Westerville, Ohio

I was able to walk in & out in under an hour with really nice nails. Appreciate the tech letting me know what her & the other techs were talking about. The place is very nice! My only complaint is I didn't see them clean the tables & the nail equipments they used. My nails were $65. Decent price. read more

Lush Nail Bar - Nail Salons Near Me - Westerville, Ohio

I've been here two times on the recommendation of a friend. I have to say I am impressed! The place felt relatively clean. It wasn't very busy on either day I went and I didn't make an appointment for either but there was almost no wait time. They have a good color selection and were able to do the shape I wanted! The second time I went I picked a blue color. It didn't turn out the same as the bottle and I wish she would've def a white base coat because I think it would've helped the blue pop; however, she did do a glitter accent nail for me and it turned out SO good. I have small nail beds so sometimes with acrylics it is difficult to make them last. I was impressed with how strong the acrylics are and how well they stayed on until my next fill! read more

Lush Nail Bar - Nail Salons Near Me - Westerville, Ohio

I got the dip set for the first time. I liked them but she put the powder on way too thick. It looked like I had shells on my nails. I only kept them on for a weeks or so. They can last for 3 weeks or longer, but no mine. read more

Lush Nail Bar - Nail Salons Near Me - Westerville, Ohio

Everytime I go here I always get great service. My nails are always just like I like them. Today the girl who did my nails paid such close attention to detail and didn't miss a thing. Everything was perfect. Everyone was wearing masks and there was seating available. I got a full new set today and paid 59$. Gel polish as well. I will be back. read more

Lush Nail Bar - Nail Salons Near Me - Westerville, Ohio

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I called somewhat last minute looking to schedule two manicures. The person who answered was very helpful and made the schedule work to accommodate us. I came in with a very specific idea in mind and my nail tech, John, was very helpful in working through different ideas that would get me what I was looking for. John was very friendly and easy to talk to. During the manicure he was very willing to try a couple different ideas until we found something I loved. This just may be my most favorite manicure to date! read more

Lush Nail Bar - I love my holiday themed nails! - Nail Salons Near Me - Westerville, Ohio

This place has really gone down hill. I came in for my appointment at 1:30 to get a acrylic removal and a gel manicure. They had 5 staff members doing 9 services at that point so I had to wait. No sooner did I get seated and started with the first nail tech and she needed to start somebody else (a walk in) so I got moved to a different seat and waited 15 more minutes for the second nail tech to get to me. She got my nails wrapped in foils then she left too to go handle a pedicure so I was left again for another 15 minutes. The third nail tech shows up and finally gets started. I noticed half way through that they had not pushed back or trimmed my cuticles so when I mentioned it they told me I never asked for a manicure but i specifically wrote it in the sign in sheet. So then my tech had to hurry to get my nails done and the work was just sloppy leaving clear coat all over my finger tips. Everyone was unpleasant to say the least...I got maybe five words out of all of them before I was rushed up front to pay. Definitely not an enjoyable experience at all and I would not recommend coming here. read more

Lush Nail Bar - Sloppy manicure - Nail Salons Near Me - Westerville, Ohio

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This is my favorite nail place, and they never disappoint. It's a nice salon in New Albany/Gahanna. With my balances and gel I typically pay around $40. During the week they have 10% off which in nice. For my ombre powder nails I paid $50. Parking is convenient and they offer fresh beverages. It's never to crowded and the staff is always friendly. Try it out! read more

Lush Nail Bar - Ombre powder, almond shape - Nail Salons Near Me - Westerville, Ohio

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Uneven, lumpy bumpy dip with tips manicure. When I pointed out the lumpy craters she had from the poorly applied tips it noticeably irritated her and she buffed my hands so hard it hurt. The tips are pointed upward and some pointed off center as she didn't pay attention to what she was doing instead watched tv talking in a language I do not speak. Not impressed and will not be back. read more

My nails turned out great! My nail tech was super detail oriented, but also got my nails done so quickly. Nice salon & reasonable prices! read more

Lush Nail Bar - Nail Salons Near Me - Westerville, Ohio

There is too much drama going on in this salon so I quit going there. Plus they didn't really do a good job on my acrylic nails anyways!!!

I went here today and paid $150 before tip for a full set and the most basic pedicure they offer. They charged me $20 for a french tip on my nails. Then $5 for the length and $5 for shape, the length and shape are not what i wanted. The man painted my toes with gel polish when i told him multiple times i wanted normal polish. He charge me $75 just for the acrylic full set then kept adding charges based on the design i chose but did not tell me they were going to be that expensive. Also charged me $15 extra for gel on my toes that i specifically did not ask for. I usually only pay $60 for a full set before tip. I went back in with my mom and he very quickly got shitty with her. I started talking to him about it and he got up in my face explaining why the. proceeded to laugh and roll his eyes. I had asked for the owner multiple times and each time they started talking in Vietnamese and then ignored me. I have never seen this man here before and i've been going here for 2 years without issue or being charged extra (this is not the first time I've gotten nail sets like this) i had told him the length and shape i wanted and did not receive anything i wanted, nail polish was all over my hands and my cuticles are disgusting. Don't get me wrong they are very pretty but not worth $107. Do not recommend going here they overcharge young girls because they don't expect them to say anything. read more

Lush Nail Bar - Nail Salons Near Me - Westerville, Ohio

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Called for a first appointment yesterday. They were easily able to book me in. I did a full set of dip powder gel nails (my first time doing this service as opposed to acrylics). My tech was so great at explaining the difference of gel nails and incredibly through. She took her time and made sure my nails were all even, smooth and the exactly length and shape I wanted. I am really impressed and will definitely be a return customer read more

Lush Nail Bar - Nail Salons Near Me - Westerville, Ohio

I think I'm in love w this place! Clean, great chairs, great work. The polish selection is wide including OPI, Zoya and China Glaze. The chairs are beautiful and have the full range of massage and motion with your tootsies resting in a glass basin with a colored light under it. For the service, you rest your ankles on a padded ledge. Each chair is given its own space through separation by a gauzy curtain. There's a good sense of privacy. Everyone is professional and excellent. There are no communication barriers, so you can request exactly what you would like and also point out any problem areas in advance. Each set of instruments come in their own clavicle-cleaned and sealed packet. Pay with cash for a discount. The inside is clean and welcoming with artful stencils on the walls. So far, I've seen Judy.... and I'm not straying. This is the best I've ever had and the most thorough. They are gaining popularity. Appointments are suggested if you don't have a little bit of time to wait for an opening. read more

I agree with Jessica's review. Outstanding job on my nails and great service. I think it's a great value for a stand alone nail salon. The work and service is the quality you'd expect and pay for in a nice spa. I only had the gel nails. A man did them and I cannot remember his name, but he did a great job. I was impressed with how he really took his time. The gel nails lasted about 16 days and never chipped! My relatives live near by and I was in town visiting, but I will certainly make a point to get my nails done here again when I'm back in a few months. read more

Lush Nail Bar - Very sheek decor - Nail Salons Near Me - Westerville, Ohio

Made an appointment at noon for Mother's Day and called morning of to confirm, we arrived at 12:04 and we're told we would not be able to get in until 12:40. Not only did it make us miss our Mother's Day lunch reservations but the staff did not seem to care. Will NOT come back. Update: 1 hr later only two of us have been started. read more

Clean, they only speak English, nice pedicure. They definitely take their time. If you're looking to get in and out under two hours, this is not your place. The first time I had gels put on, they lasted three weeks. Since then, I'm lucky if they last two. Not sure if it's me or them, but my two neighbors have had the exact same issue. Coincidence? Who knows. They're also very expensive. I generally pay about $90 for mani/pedi with French on my toes. Their prices just went up too, so beware. They do offer a discount if you pay cash though. So make sure to bring your dollar, dollar bills. read more

I went in letting them know I was getting married this weekend. They rushed and my mother pedi was the quality of a young girl. My full set is a mess with bubbles all over the nails. They already appear grown out since the nail was not done at the edge. I have to go and get these redone. I paid 160 for a pedi and these. Waste of money. read more

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2 days following my manicure gel set, the polish on both of my pointer finger nails came off in one chunk. Very disappointed she unfortunately used too many coats of gel polish read more

Lush Nail Bar - Nail polish came off in one chunk - Nail Salons Near Me - Westerville, Ohio

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I'm a little sad after my experience at this nail salon. I was in search for a new salon to get my nails done before the holidays. I researched on Yelp for near by nail salons and found Lush Nail Bar. I messaged the owner ahead of time on Yelp to get a quote on the nails I would like. He quoted me at $38 and I made an appointment with the expectation of receiving this style and design. I was excited for this new experience until I entered the salon and was told the nails I would like now are $60+ instead. I was very confused and honestly lost for words. I was then told I could have the shape but not the color I desired. I then settled with a color last minute and sat down with my nail tech. Before my nails were colored I was asked to pay first. I mentioned how I have a 10% off coupon since it is stated on their Yelp. She stated to me, "We can not do that." I went to this salon for the price quote I was given and their discount. I received nothing I wanted and instead settled and paid for something I did not want. Overall, my experience here was very disappointing and frustrating. I would be careful when attending this shop. read more

Lush Nail Bar - Here is our messages. - Nail Salons Near Me - Westerville, Ohio

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I got a infection in my nail bed from this shop. I did notice she did not sterilize any of the tools she used on my nails, just pulled them out of a box or they were already on her work station. And the file and buffer were not new. I had to go to urgent care (it was that bad within hours). Afterwards I stopped by the shop to show the owner (he was not there) "Vicki" (nail tech) was upset and said she would pay my bills. She insisted she didn't cut me, I tried to explain that they are not sterilizing their tools they use. I asked to see her license she could not produce one. I'm waiting on the culture results of what type of infection they gave me, in the meantime I will be filling a report with the health department. read more

Mother's Day was hectic. I spent so many hours in this nail salon BUT IT WAS WORTH IT. Mother's Day is always jammed packed but they made sure I had refreshments and my nails and feet are beautiful. My fiancée noticed immediately when I got home and LOVED THEM. I was extremely happy leaving this salon? The shape of my nails are consistent and even. The Acrylic work is nothing short of amazing . I encouraged you to check them out. I have always experienced a clean and fun environment. Thank you Hana you did an amazing job!!! read more

Lush Nail Bar - Nail Salons Near Me - Westerville, Ohio

Not happy with this place!!! The credit card machine stopped working and I offered multiple times to get cash,cash app or Zelle. The women did not listen which caused me to be inconvenienced for 45min. Next, I am asked to send a man on the phone my credit card number. No way! No one cared about my time or what else I had to do. I understand things happen , but as a customer standing up there like I don't have money was EMBARRASSING when it was their fault. After being there for almost an hour she ask for me to go to the bank. Terrible experience!! read more

I am so upset about my nails! I got a pedi and a mani with dip on my nails and they look awful. First of all, the older woman who did my nails was completely rude. She said the paint job on my toe nails was so terrible and ugly and went on and on. She then kept asking what color I wanted on my nails and I wanted black. She said how she doesn't like black and went on and on about that and kept asking me what color until I changed the color. My dip nails turned out awful! I spent a lot of money for them to be uneven, the dip doesn't cover the whole nail, and there are bumps in it. I am so upset, paid way too much, and I will certainly not be back. read more

The absolute worst service I have experienced at a nail salon. Please spend your money elsewhere

I would not recommend this place ever!! They don't even turn the heat on! Everyone that worked there had coats on an my nails were not done right at all! Save your money and go somewhere else! read more

Soooo disappointed!!!! Used to come here and have great experience. Today I came for a pedicure with a friend of mine.... neither of us are happy at all!!! They only put one coat of polish on my pedicure!! I will not return which is a shame as it used to be my go to during Spring/Summer. read more

I have been to Lush a few times. The last two times the older lady there provided my services. I had issues with her the last time but she ran up to call me back for my pedicure so I didn't know what to do. She is awful! So rough! Actually pounded the bottoms of my feet with her fists. Beyond that, she took the cheese grater like instrument to the bottom of my feet, which is normal, however, she used it on my toes! She sliced my big toe wide open. It was bleeding badly and she tried to hide it from me! Now my toe is infected! I can't believe I paid for this service. Will not go back there and I would not recommend if you do go there to go to the older lady (I don't know her name because she doesn't tell you. read more

I came in to get a pedicure last week, but the salon was way too hot. They probably didn't turn on the A/C I'm guessing. I've asked them to turn on the A/C before starting my pedicure because it was way too hot. One of the techs said they were going to turn it on, but I felt like they were lying because instead they just brought a mini fan to me. It was not a good experience, I was not relaxed however my toes looked nice. Although, I won't be coming back. I just don't recommend this place. read more

After many years of great experiences I had a bad experience with a nail tech messing up on my nails and damaging me the owner Tom made it right and refunded my money and apologized. Some techs are great, management is great. read more

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I used to love this place but now I'm not so sure. I'm greeted immediately when I enter and told to pick a color. The staff is always friendly and engaging. They are great at either being very engaging or politely quiet depending on the client's mood. There is also a rule that the staff can only speak English, which is nice but sucks that clients are paranoid enough that a rule like that is even needed. The salon owner is kind and beautiful. The decor is outstanding. Why the 3 stars then? My last few visits have left me less and less impressed. Yesterday I went for a pedicure. The water was cold after 5 minutes, despite having hot water refilled. This is probably because of the metal basins. Yesterday was my first time getting a pedicure with only nail clippers, a 60 second pumice and polish. The massage (which was great) lasted twice as long as the pedicure! Today my nails are beautiful polished but not buffed, not shaped, only cut down, and they have ridges beneath the polish. This is the the first time my nails have had ridges after a pedicure. I used to love this salon. I want to continue loving this salon. Sadly I probably won't be back, or at least not for a quite some time. read more

Went in for a removal of the SNS nails and a basic manicure; left with a less than par manicure and nail beds that are very damaged from the electric buffer the manicurist used. Had she left the acetone on a bit longer and scraped the polish off, my nails would be in much better shape. She did however assure me it would only take 3 weeks for the scratches she left to go away. It cost $25, tip not included. This used to be my favorite nail salon to go to, unfortunately no more. read more

I was there this afternoon with my daughter to get acrylics put on. It said $35. Went to pay and we were both charged $50. She said it was the colors we chose. Bullshit...they should have told me that beforehand. Even told the lady it was my first time getting these types of nails.. They look awlful cause my hands don't match. They're not even! They need done over but really don't have 3 hrs of my time to go back tomorrow and complain. Maybe I'll call and see if they'll fix them for me but I have a very difficult time understanding some of them. No hard feelings there being said. We'll see what happens. I'll never go back regardless. Now it won't let me post. Dammit read more

TL;DR: Agree with other recent (2020-2021) reviews that the staff is rude and disinterested, their work is shoddy and unattractive, the experience is unpleasant and a complete waste of time and money, and you will leave frustrated and disappointed while googling other salons to have your nails redone. I called for an appointment for a dip French manicure. Arrived on time. Staff appeared unaware and uncertain of what was going on and who was supposed to complete my appointment. I was finally told to sit in a chair, where I greeted the tech, reiterated request for a dip French manicure and showed a reference photo. As the service went on it became clear that a French dip was not at all in their skill set, as I was horrified to see the first few nails. Imagine blindly dipping your finger in white paint and hoping for the best. That's what the end result looked like. It was difficult to see what was going on as she tried to keep them down as he went, but I could tell it was not good. Afer the first two fingers I asked if that was how the final design/product would look and was unable to get a clear answer. Once the first hand was done I again asked her if that was how it was intended to look, thinking maybe she had some other technique I was unaware of (not the case). I wish I would have taken a picture of what this person thought would be 1) attractive or appealing and 2) in any way resemble a French tip or any intentional aesthetic design. She called other staff over and they stared at my hand and had a discussion that I was unable to understand. Then, without explanation, she began removing the white part of the dip with the electronic hand tool. She said "sorry" and told me another staff would do it and pointed to their chair. This second tech did not look at me, greet me, ask to clarify what I had requested, ask see a reference photo or engage in any way that could be considered professional, kind, reassuring or appropriate. I really wanted to leave at that point but I had already been there an hour and figured that this tech was chosen because they were able to do the French dip, so I would at least leave with nice mani. Unfortunately the second tech also had very limited skills and created the thickest set of dip I have ever had in my life. When she was done I realized that the dip on the 5th digit had separated from my nail (how Sway), the curvature and width of the French tip is different on every single nail, the shape is not uniform, and the aesthetic result is not even passable at arms length. To make matters worse, the other available techs were watching various content on their phones with the volume all the way up creating a symphony of foolishness, the other active tech's phone was constantly going off (and they would leave their customer to answer without explanation or apology), and the other customers appeared to also be having a less than enjoyable experience from facial expressions and questions about their services as they went along. A good time was had by none. A simple acknowledgement that French dip was not in the skill set of this salon followed by an offer to either cancel the appointment or provide an alternate service (dip mani using white gel to do the French tip, for example) would have been completely appropriate and accepted, and would have resulted in a better outcome for all involved. Honesty, respect and transparency go very far. It is unbelievable to me that staff at a nearly (now understandably) empty salon would operate like this and treat costumers this way - especially during a pandemic. Most salons can survive long term if their work is at least average but they have amazing staff who provide a great experience, or if they do truly amazing work but have ok staff. You cannot be both untalented and unprofessional. Best wishes. read more