If I could give this nail shop zero stars I would. I literally drove half an hour to this business…read morethat I saw on TikTok . They looked like a nice,cute, professionally run nail shop, but boy was I wrong. I booked my appointment two days in advance online for a builder gel manicure. It allowed me to book the reservation at 2:45 pm with Kendra Smith. When I get there right on time, I was informed that Kendra is not even a manicurist. I was told she was a pedicurist. Why in the world would they allow people to book with a pedicurist for a manicure? The young lady that greeted me looked at me almost like I was supposed to know this, it was my first time patronizing this business!! How was I to know that their website will allow you to book with the wrong person. That is their error, not mine. There was no apology made and I was told that I can wait until 3:45 PM ( a full hour for another manicurist to be available). I told the young lady that was completely unacceptable and unprofessional. She agreed it was unprofessional and that Kendra should have made her aware of my appointment , but she just left for the day, not even mentioning it. I was sitting there dumbfounded. Also, no concessions were made. Again, not even an apology or an alternative. I just left in frustration. I unfortunately wasted an hour of my day driving there for no reason. Do not go to this place of business as they are inconsiderate and horribly run.

Had an approved appointment at this salon with Shannon through her booking app and she stood me up…read morewith no notification. I wouldn't bother is this is how the business is run.

This is my go to place for manis and pedis. The new location is beautiful inside! I have always…read morereceived good service and the nail technicians are very friendly. They always remember you and offer drinks and egg rolls. I also like that they have a reward system and you can earn points and get money taken off your next service.

Very much overcharged here. I was going there for quite some time and it was good at first .. then…read moredipped nails started breaking, a lot. This service was $60+ tip.... So I never left there paying anything less than $75. Today .... Went to another nail salon, closer and low and behold.... Only $45 for the SAME SERVICE!! Of course, I tipped... But I'm very happy with this new salon and their services. Don't OVERPAY, my friends!!!

All these photos are from different times throughout the many years I've been coming here! I always…read moreget pedicure with shellac for my toes and my hands are basic acrylic almond shaped. I don't typically get designs, just shapes. Vibes are always good, especially with the drinks offered. I do not have a regular tech but everyone seems very nice.

I've had my nails done by many nail techs over the years, and K truly understands nail…read morearchitecture. He doesn't just make nails look pretty - he actually looks at your natural nail, how it grows, where the strength needs to be, and builds the nail accordingly. My natural nails tend to grow upward, and K knew exactly where to place the apex for strength while creating a beautiful slope toward the tip. He also refined the underside of the tip so my oval nails could stay full and feminine without looking thick or bulky. The shape and balance are beautiful from every angle. I'm very particular about my nails and I know exactly what I like, so I really appreciate a nail tech who can explain what he's doing and why. K clearly understands the technical side of his craft, and it shows in his work. He does an amazing job. The spa also provides great service. They have a good system in place that even when it's packed, they manage appointments and walk-ins seamlessly.

Clean, opulent, ornate, fancy....very impressive. Pedicure…read morewas excellent, only wish it was lying down! A great experience.

TERRIBLE the workers are very rough and so aggressive after you correct their work. The workers…read moredon't speak english so they don't understand when you ask for what you want or any request you make. Their work is terrible and they try and get away with it. The lady starting throwing things at me and grabbing me aggressively because I told her to fix her TERRIBLE job. also when you ask them to remove acrylic nails all they do is soak you. they don't clean your nails after they just leave them how they are. poor half assed job. and then they have the audacity to be rude! also the workers are drunk and playing karaoke meanwhile customers are lined up in the front ????

5 Start are for Heather and Heather only. I've been a customer of Heather's for 13 years - she's…read morethe best in the business, whether it's nails, pedis or waxing. She takes her time and is very thorough. The shop is under new ownership and I'm only staying because of Heather. The new owner raised the prices and they are too high for this area of town. This place will not be open for long at this rate.

Love my nails!!!!! come check my girl Heather out she keeps my nails looking fire. Every picture I…read morebring to her she gets it. And my nails last for almost a month!

Amazing quick service, i've been coming to VIP for almost two years, i've never left disappointed!…read more Friendly kind front staff as well as nail technicians, ambiance is always relaxing, clean, very well maintained establishment. I don't understand the bad reviews, this is my favorite nail salon in the area by far, i've had pedicures, polish, shellac, acrylic, manicures, i've always left happy with a fresh set! I come in for a walk in every time i go, and i've never been left waiting. Very fast and friendly service. Ask for Mindy, she is incredible!!

I went in at 12:00 and got seated right away and we finished at 1:15 my person had short hair was…read moresweet and pretty

Love this place. Great variety for pedicures too! Katie always does a great job! Got my full set,…read moreshilac, Sharp Almond French Tip and they look so sexy!!

Wow! Using Google translate at the nail shop to hear what these people be saying about us is crazy!…read moreThey said one lady definitely doesn't have money because she didn't wanna upgrade to the deluxe pedicure and said another must be broke because she didn't want shellac polish!!!! And they laughing about it, I'm definitely not coming back here anymore! Times are hard and people can only afford what they can afford this is sad! Just because people come in for one thing and don't get all the millions of other services that's offered doesn't mean they broke! SMH ‍

I just asked for a basic pedicure but as you can see, it's pretty sloppy. The ladies were very…read morepolite. No waiting.

Everything goes well here! Very expert staff and so friendly and fun! It's like going to a party to…read moreget your nails done. All salon services offered either by appointment or walk in. Love coming here.

Walked in wanting to try a new place. Was very happy with how my nails came out, Kathy was very…read moresweet and excellent at her craft. Will definitely be returning.

Best shop in town it's on west lake Houston in a strip center close to Kingwood/atascocita/ humbleread more

Been going for a few months and nothing but great experiences especially while perserving my…read morenatural nails. The attentiveness and prices are amazing and it's not a rush service. Friendly staff.

I wanted to try somewhere different so pulled into this little gem! It wasn't busy. The staff were…read morekind and the ambience was nice. Just what I like! Don the nail tech was personable and made me feel comfortable. I will definitely be returning. Loved my festive nails.