This place is wonderful! Staff is always kind and helpful. My nails look and feel great. I brought…read moremy daughter for her birthday and they did an incredible job making her feel so special for her first manicure. Mikayla does my gelx nails and is supreme! She's quick and through. Highly recommend this place and specifically Mikayla for gelx or any kind of nails and nail design

do not come here…read more Walked in, asked for pink and white dipping powder. sat down and was urged to get acrylics 3 times. she pulls the plastic nails out still. proceeds to do a french tip on my pointer i was very confused as I kept saying what i wanted. I had to walk out as they exhaustively tried to get me to do something else for some reason. just say you don't know how to do it! most ppl aren't as bold to keep standing up for themselves, this place will 100% try to take advantage and be deceptive. disgusting. evil place evil people (to the ladies at the shop w red and pink split-ended and fried highlights)

Update:: I had posted the below review but after a week of having my nails all of them cracked…read moreproduct was very cheap same thing happened to my coworker who also went here for nails. Salon looks so pretty and very organized but for me paying $110 dollars wasn't worth for only 1 week. I don't think I'll be coming back to this location. Went here today for the first time, I called before I got there to check on the wait time. They helped me right away once I got there. My pedicure and nails are perfect my nail technician was Ivon. I showed him a pic of the shape I wanted and he understood perfectly and did the perfect nails. I love them will highly recommend. I got my pedicure done by Amy and it was great loved the massage and how polite she was. Thank you!

Many of times I've been now they charge 10.00 to take nails off ridiculous then the cashier was a…read moresweetie too baby they thought they was on some! And wasnt yall be on that bullshit if you want you don't know me I'll shut yall down completely!

Paid $ 55 for eyelash clusters. Within 3 days my eyes were itchy, swollen and irritated…read more Filed a complaint with the Texas Department of Health today. They cannot get away with cheap products causing damage to someone's eyes !!! Boycott and ban this place ! Shut these filthy people down!!

I came a month ago and for my pedicure I paid around 50 for the most expensive pedicure they had…read moreand I did a white French tip shillac. This month I came in and did the middle pedicure with no shillac and they tried to charge me 30$ more for nail polish. I had to leave it was ridiculous no customer service skills at all.

Saw they had a grand opening sign and decided to give them a try. If you want basic service this…read moreis a great place to go! The service is fast and friendly. They offer a variety of drinks while you are getting services. Ample parking. But, if you want designs, and come with some specifics that have a mixture of materials, they may not have that or they may resist doing designs you brought in.

I had a Mani /pedi done. the manicure is ok but my pedicure, the polish job was not good, gloppy…read more messy. she spent a very short amount of time, actually on my toes and scrubbing, dry skin feet. I had to ask her to scrub my heels better.

Love my nails!!!!! come check my girl Heather out she keeps my nails looking fire. Every picture I…read morebring to her she gets it. And my nails last for almost a month!

This is the first time I patronized this nail shop. After one of the staff yelled at my 13 year old…read moredaughter, I will NEVER give another dime to this business. I stopped by the shop to ask if they were able to do a specific nail design which included different patterns and 3D art. I provided a picture this design and was told they would be able to replicate the look at a cost of $85. Initially, I left the shop to check pricing at a couple of other nail shops but I was told they would not be able to replicate the design. I went back to elite nails where we were given great service until my daughter said she felt the nail art was not up to par. Mind you, I was getting a pedicure while the male nail tech was doing my daughter's nails. Once I finished I walked over to look at her nails. I told the male nail tech the nails were a bit long and wide. He told me the nails had to be that way in order to complete the design. I don't do nails, so I thought the design would come together as he got closer to finishing. My daughter whispered to me asking if I thought the design looked like the example provided. I didn't think it looked the same so I told my daughter to tell the male nail tech what she thought should be fixed. Apparently, he was not able to make adjustments because he began grinding the design off. This is when the female nail tech came over to stand beside the male nail tech. I told both of them I realized they were closed and asked if we could come back to finish the redo the next day. It was at this moment when the female nail tech looked at my daughter and yelled, "why did you wait til the last minute to tell him you didn't like the nails." I was shocked!! My initiate reaction was to tell her, "Do not yell at my daughter. She's 13 years old and was apprehensive in telling a grown man she didn't like the nails." The female nail tech looked directly at my daughter again and yelled, "well this is your 13 years old lesson to say you don't like the nails." I was literally sitting right next to my daughter as this nasty, vile woman speaks to my daughter in such a terrible manner!! I told the nasty woman, "You don't speak to my child that way. If you have something to say you say it to me!!! I'm her mother and she is a CHILD!!" That woman's behavior was deplorable!!! I have worked in customer service since I had my first job at 15 years old. I take customer service very seriously. I would NEVER treat a customer that way, especially a CHILD!! I wouldn't allow my daughter to speak to a service person in such a vile manner, and I expect the same respect from a grown woman. It's obvious that woman lacks customer service skills and self control. DISGUSTING BEHAVIOR, MAAM!!

Kalin is the best! All the nail techs are super nice! The owners are always there making sure…read moreeveryone is being handled with care! Best nail salon ever!

This was my 1st time at this nail salon, and let me tell you it was fantastic. I was able to book…read morean appointment with Amy , and she did not disappoint. Amy was quick and efficient . They also offer drinks alcoholic and non alcoholic!! The salon is clean, and has a relaxing atmosphere to it. Highly recommended!!

Finally ventured out here to Porter Texas and Helen's nails did not disappoint. I'm pleased…read moreWith the cleansing and the staff doing nails wearing masks. I got the mani and pedi and it was a relaxing and awesome experience. This is a fairly new location so all equipment is still brand new. Will be repeat customer for refills

This place is absolutely terrible. I stopped coming here after they completely ruined my eyebrows…read morethe first time -- made them way too thin and even cut off the arch on one side. I decided to give them another chance, and they did the exact same thing AGAIN. Clearly, they don't listen to what customers ask for. I now go to Royal Nail Spa instead -- their service is 100 times better, they actually give you what you ask for, and their prices are reasonable too. Do yourself a favor and stay far away from this place. They'll ruin your brows and waste your money. Horrible service, careless work, and zero attention to detail.

I just asked for a basic pedicure but as you can see, it's pretty sloppy. The ladies were very…read morepolite. No waiting.

Everything goes well here! Very expert staff and so friendly and fun! It's like going to a party to…read moreget your nails done. All salon services offered either by appointment or walk in. Love coming here.