I bought a gift card on 8/10/23 and they charged me only to find out that they permanently closed on 8/12/23. They do not answer !!!

Just a follow up from my previous post. The salon was closed on Monday but they called me back since I was on their caller ID the next day! The nail tech told me to come in and and instead of repairing the two nails - she redid the manicure color on both hands. I was very happy the salon rectified the situation and was proactive in ensuring to calling me back and getting me fit in. Their customer service was excellent regarding the situation. read more

Silken Body Day Spa - My shellac manicure that is only 1.5 days old is coming off! - Day Spas Near Me - Humble, Texas

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My hubby bought me a package worth $150 at this Spa for our Anniversary. The establishment was clean, beautifully decorated, the staff were all truly wonderful, pleasant and went above and beyond to make sure my experience was heavenly. I arrive, met 2 individuals at the front desk who checked me in. I then get taken back to a locker room area were there are a set of white robes & sandals waiting for me, I change and secure my belongings. I'm led to a waiting area were I get complimentary tea or water. As I wait to get my manicure. 10 minutes later I go get my manicure which was pleasant. Then I'm taken to a room for my 50 min facial. It was amazing. She explained the process, made recommendation asked me if I had concerns. She then dimmed the lights & started to do her thing! Next, I met Joanne who did my deep tissue massage. It was the best DT Massage I have ever received. She truly was firm & got to work on my problem areas. I appreciated her uses of EO's, and even fell in love with a particular one called the "Chill Pill". It smelled like I needed it in my life, so I ordered it as soon as I got home on Amazon. Then, I ended my wonderful experience by receiving their signature pedicure. Which was the amazing. Whole process was about 3hrs, never felt rushed. Best of all aside from the quick short convos very little communication which is a thing for me. I love to focus on my me time as much as I can especially since I'm a mother of a 6 & 5 yr old I get do little of it lol I do recommend this place, I highly recommend Joanne and I will be coming back! read more

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I called to schedule an appointment to use my gift card, which she took the number from the card and set my appointment. I was just about to go back for the massage and I happened to ask how much my gift card was for and about the purchased package which I had thought it was for $150 for massage, pedi, mani and the receptionist said it was expired and turned it over to a guy behind the counter. He told me it was expired. No where on the card or paperwork that comes with it is written about expiration dates. He said well he would have to contact the owner about special circumstances and it would take a week, so I said ok, I will wait for the call and resume my appointment at that time. By some miracle without "owner say" he says the best he can do is honor 50% but from $105 not $150. I said it was fair under the circumstances and got my massage done. The Swedish massage was mediocre, though the technician was nice, she definitely did not massage my entire body and I felt like she was checking a phone during my treatment. The room was chilly and the ceiling fan light made for a harsh lighted environment. I go back to counter and ask for the mani, pedi and I got the impression he only intended for me to get the massage done. So I paid half of the $105 and asked to schedule the mani/pedi the following week. I went back and Tammy seems very nice in the beginning but after a brief meeting with the guy at the counter, her attitude changed. My nails were painted very sloppily and when I asked about the clean up of the color on my skin around the nail, she told me it will come off in the shower. But she did try and clean it up a little bit ended up taking color off the nail and didn't fix it. However, I was already showered for the day and would be going out to dinner soon after so the shower trick would not work for me. My friends were definitely shocked to see the shotty work which started chipping the next morning. Still have the color on my skin down at my toes. After removing color from my fingernails on day 2, I also noticed my nails which were to be filed straight with slight rounded corners were actually filed on a weird angle. High on one side and lower on the other. They had a real opportunity to get big tips because I was using a gift card and to earn my future reoccurring business but it was my one and only visit, indeed. Who allows gift cards to expire? I really do hate that I cannot call this location my new favorite. read more

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I'm a very satisfied customer. For my birthday today, my husband treated me to a Spa Day and got me this package: Real Rejuvenation - (*Full Body Sugar Scrub & Mud or Seaweed Wrap *One-hour Swedish Massage *European Facial *Paraffin Wrap Spa Manicure *Signature Spa Pedicure) Tatiana (wrap and facial) was the best...Kim (mani and pedi) was the best...and Victoria (massage) was the best. As I mentioned to the gentleman (Man) at the front desk, I will not wait so long to return for a day of pampering. Thank you Silken Body Day Spa!!! read more

Passed by this spa a few times, very nice from the outside, and decided to stop in. The receptionist was very friendly, and the wait for my service was not very long at all. I even made my appointment the same day as my service...a wax by the way. Virginia, the ethestician was very gentle =) Nice spa, and fairly priced. If you live in the humble/atascocita area, you should definitely give it a try. read more

I had four gift cards and they said that all but one had expired. NO WHERE on the card goes it say there is an expiration date. How does a gift card expire? I used a Taco Bell gift card from 6 years ago recently and they never batted an eye. This was $120 that Silken would not honor. The receptionist was very rude in handling the situation. I suggest you don't buy gift cards from them. I cancelled my appointment and went to another business not far from them who were much kinder and offered better services for a lower price. I do not recommend doing business at Silken. read more

Received a facial here about over a week ago and it was the probably the best facial I've had in a long time. They will definitely be seeing me again when I think I'm due for another one. The person that did assist me was great! She gave many useful tips, and cleaned my face perfectly. I would recommend this place for facials. read more

Wide variety of services. Professional and friendly staff. A little pricier than I expected but you're paying for a clean and comfortable environment. read more

All I can say is MARINA! She has been doing my facials (acne, microdermabrasion, etc.)for years. I live over almost 2 hours away and she is WORTH it! Extremely knowledgeable and professional. She treats you like she's treating her own skin. She also does the BEST Brazilian you will EVER experience. SHE IS AMAZING! read more

I'm 35 weeks pregnant and of course I love a good massage since I'm so uncomfortable. I've tried numerous spas but I must say I finally found my lady! They are amazing here! Unfortunately, I can't remember her name but she has been here for 10 years. I also decided to pamper myself and get a facial and once again I was 100% pleased. Thank you Silken Body Day Spa! I will be returning. read more

After having to cancel my vacation due to some family health issues, I really needed a stress release. I made an appointment for a hot stone massage & facial, it could not have been better! I had not been to this spa since 2005 & was shocked when the lady told me what treatments I had before. Wow, I am impressed! The therapists were wonderful & I was treated like royalty. I was totally relaxed & the stress melted away. At checkout the manger said don't wait so long, we haven't seen you since 2005. Sold, I will be back soon, thanks for a wonderful visit! read more

I was in from Ohio on business. I was able to get in and was pampered for over 2 hours. Mani, Pedi and massage for $140. That's amazing!! I highly recommend. Ladies were caring and sweet and great at their jobs!! If I am ever in Houston again I will be stopping by!!! read more

Prompt, professional, and courteous staff. I had the best facial I've had in years from Marina and my skin, after, looked fantastic. My massage was intense, to say the least! I haven't had a massage in almost 4 years and my muscles reflected it! Overall, I enjoyed my experience and will mostly likely return, especially for a facial. read more

This is a mixed review. I'll start out with the positives. I came to this spa with a reservation with a group of girls. The spa accommodated us fairly well and we all got the services we requested at a good price. We all left satisfied with our experience as a group. However, there was a lack of communication between the front desk and the staff at the back. At times, they were looking for one person in our group, not realizing that person was getting another service in the meantime. At the end, 5 ladies were done and 1 still had a whole other service to complete, despite her having 30-40 minutes of break in between. I do feel their planning of a large group of people needs to be streamlined. Two of the ladies in our group had been to this spa 2 years ago and they said that communication issue wasn't present then. However, we did notice that issue yesterday so that is something I would recommend the spa to resolve for future group reservations. My personal experience was overall good. The staff was friendly and courteous and the spa was clean with a nice open ambiance. I had a body polish/scrub which left me feeling amazing. Not all spas can offer this service due to the equipment needed. My massage on the other hand left me IN PAIN. A day later, I am still in pain. This is the main reason for my 3 stars. Out of the multiple massages (20+) I have received throughout my life and in different locations around the world, i have never experienced such pain and soreness. I have to wear a heat pack around my shoulders because she almost bruised me (stating I had "terrible knots"), even when I told her to go softer and less pressure. And then she told me, "oh you must be a delicate body" and still proceeded to aggravate one knot over and over. I know I must try to relax but when she she was using a "softer touch", I was still whimpering because it was NOT a pleasant experience. Another thing I did not like was her scalp massage because of the fact she would rub my scalp, then rub my face and temples (with the same fingers) then rub my scalp again and then rub my face and cheeks again. I do not want scalp residue on my face. I did not ask nor want a deep tissue massage because I know my body cannot handle that sort of pressure. This is not the massage therapist for me-her touch is much too heavy handed. I wish I never had that massage-it made things worse rather than better. I came to be relaxed, not frustrated and in pain. read more

Love this spa! Great attention to dental with fair prices. I've experienced the best facials, massages and waxing services here! I actually don't let anyone else touch my brows but here! read more

I've been getting massages for more than 25 years now and certainly know a trained therapist from one who is not. I highly recommend Sai because she is gifted in the areas of deep tissue and acupressure massage. Plus, she's very nice and professional. read more

Had the best time today! I'm not sure what her name was but the lady that did my facial and eye brow wax fantastic. Everyone in there is super friendly and they all made sure you're taken care of. Watch out with the gift cards though. They DO expire even though they don't mention that on the card. However they are good for like 2 or 3 years. Just go when you receive the gift card. read more

Everyone was very friendly. I got the Signature package. The deep tissue massage and facial I had were amazing. Body treatments were nice as well and I can feel the difference in my body after the seaweed wrap. My skin looks and feels amazing after the facial. However, the shellac mani and pedi were not done well. I will stick to my usual nail place for that. Will return for future massages and facials! read more

Treated myself and husband for massages and it was pretty good. I was sore that night from my deep tissue massage.

TYTEI WACO My husband and I visited Silken Body, the massage was up to par, very clean facility, generous service, and reasonable. We would certainly be continuing service with them. read more

Silken Body is the best nail salon in the area! I've been going to them for 15+ years, followed them from 2 other locations. It's very clean & the service is excellent. My mom & I love getting pedicures there, but make sure to make an appointment, especially on the weekends, they get busy & fill up fast. Marci (the owner), Tammy, & Kim are all super nice! I hated when I was in college out of town & had to go to other salons, I've never found one w/ people as friendly, who always seem genuinely happy to see us. You might pay a little more for a pedicure here, but it's worth it to know the place is clean, everything is sterilized, & the service will be great. If you're not happy for some reason, they will fix it for you. They also do a good job w/ solar nails & manicures. This is one of the few businesses around that I have come back to over & over for years. I love them & usually bring them little gifts or cookies during the holidays, can't say that about too many other places I go. read more

Me and my husband did a couples massage and it was amazing. All 4 ladies took really good care of us. Can't wait to go back for another one.

Booked a Swedish massage for 90 minutes. Victoria was amazing. She applied more pressure in certain areas and gave an explanation. I left feeling at ease. The place is clean and quiet. read more

I love this place. My brother lives in Humble and I come here almost every time I am in town. The staff is very friendly and always work to fit me in. read more

What are people thinking. This is not a spa. The conservatory in kingwood is a spa. This is a "upgraded nail salon".

If I could give more than 5 stars I would!!! I set up a surprise special day for my wife's birthday and scheduled her an appointment and they were AMAZING!!!!! They were EXTREMELY attentive to my wife's needs and went ABOVE AND BEYOND to accommodate them. And not only was my wife BLOWN AWAY by the amazing things they did here, (incredible massages, phenomenal facials, magnificent manicures and pedicures, the things I scheduled her for), but how AWESOME all of the people were!! She like legitimately bonded with these people! It wasn't just a typical appointment, quick in and out, maybe some small talk so it's not awkward, no. She borderline BONDED with these people! They are AMAZING!!!! PLUS, they have ALL KINDS of incredible services, and based on the quality of work they did with what I scheduled for, I CAN ONLY IMAGINE how wonderful they are as well!! Seriously cannot say enough good things about this place. Not to mention they are veteran owned. Semper Fi. I will be using them for now on, and telling any and everybody to do the same every time I have the opportunity. If your reading this to see if this is where you want to go now, THIS IS THE PLACE. Trust me. Can't wait express enough how incredible they are. I hope they prosper beyond their wildest imaginations. They deserve it. Silken Body Day Spa is INCREDIBLE!!!! read more

Great prices on waxing, and I've always been able to schedule same day appointments. Amanda does a wonderful job - excellent value. I've recommended it to friends who have to visit often as well - darn that dark hair! read more

My husband sent me to Silken Body for Valentine's Day for a massage and facial. The best I have ever received. Loved it.

I took a group of 10 ladies for a spa day for my daughter's birthday. My daughter didn't like the gel manicure and asked that her fees be discounted to exclude the cost of the manicure that didn't work out. They were so rude, they told her that she wanted something for nothing, that she could leave and never come back! We will not go back! What ever happened to Customer Service, and the Customer's always right? If the owners will do this to paying customers, be careful! The service providers were great! But the management were horrible! Buyer beware! read more

These must be rigged reviews. I am shocked by the positive reviews. Silken nails is one of the worst nail salons I have been too. I took my mother and they made her bleed. It is not that clean. I do not see them sanitizing their equipment well. Please have buyers caution when going here. I know we will never be back. read more