I have had my nails done at this nail salon once before, I liked the way my nails were done last time, it's close to where I live and the price is good, I was cut prior and did bleed on one finger but it was very small and considering everything I listed I thought I'd come back again. I wanted the same guy who had done my nails before to do them again as I liked his work, idk what happened but this time it was different. The first thing that happens is I ask him to cut my cuticles since they're bad, he sort of ignores me or maybe doesn't hear me but he did nothing until I asked him again and he says "oh okay" and proceed to cut them I've had my cuticles trimmed before, and it doesn't hurt since it's just the little extra skin and I have not bled from having my cuticles trimmed, but he was being so aggressive and going so fast! Not to toot my own hurt but I'm such a nice person that I rather deal with the pain than speak up because I don't want to make him uncomfortable, even though he's hurting me! I'm looking at my phone so he doesn't feel awkward but my finger starts stinging and throbbing, so I look at it and notice it's bleeding! That's when he acknowledges and says "oh sorry" and cleans it up with the towel that was there before I got there. The finger kept on bleeding so I finally mustered the courage to say something and the only thing I say is if I could go rinse the finger to get rid of the blood and apply some pressure to help it, but he just looks at me and proceeds to put some kind of liquid on the finger (not sure what it was but it burnt!) and wipes it off again, it looked really bad and gross! He proceeds to cut me in other areas while using the sanding machine thing, keeps on being aggressive even after my finger has already bleed and is now feeling super sensitive! I'm sitting there hoping this goes by quick so I can get out of there, the entire time he's sanding the nails, he's cutting my skin!! I'm feeling so disappointed at this point because I know if I was anyone else, most people would've said something or spoken up so I am mad at myself for not saying anything. Like I said Because I have worked in the service industry I try not to be a pain. He obviously notices my other fingers are bleeding a little bit and look cut up, and doesn't even try to be sensitive. I'm thinking to myself, just gotta sit through it because I guess it's normal to get cuts. IT IS NOT NORMAL and tends to only happen if the nail tech is rushing!! Which now makes sense. I hadn't gotten my nails done in a lonnngggg time. The last time I got them done was maybe two months ago and before that it had been years!! I used to have a lady who did an amazing job and she was the only person I went to but she no longer works at that nail spa so this is my first time in a long time to really start getting in the habit of getting my nails done regularly, unfortunately this is NOT the place and I will keep on having to look.... Not only that but I'm not too happy with my nails this time around either. Some are okay but some look like they're bent backwards! It's like he filed the nail too much in some areas that makes it look like the nail sticks out, I just hate that look and that was one of the biggest reasons why I had came back because he had left them just like I liked them, nice flat and even all of them. But this time some had more acrylic than others, and the consistency is just not there. I'm wondering if I caught him on a bad day. Regardless I had left him a 15 dollar tip the last time and my nails were 65. This time I left 10 on 55 but really wish I would've just left 5 because now I'm paying and tipping for nails I'm not happy with, cuts all over my nails and a possible nail infection. Maybe I'm paranoid about my index finger getting infected because it's still throbbing hours after leaving the nail salon and it's looking a little odd...The price is great but it's not worth the pain I had to endure. I'm just eager to get these nails off at least now I know better and will spend the extra $$ needed to be happy because you are not supposed to be cut while getting your nails done and it is not normal. He did a crappy job, a SLOPPY job (because there was acrylic all over my fingers) and worst of all I'm in pain. I will try and attach pics if it allows me to, but ladies I would not come here, I will not be returning either and hopefully my finger gets better because I would hate to have to file a complaint. also a little advice, if y'all are like me, scared to speak up, DONT! Speak up! You are paying and tipping for a service so it should be to your liking! Ps. It's kind of unprofessional how they will look at your hands, nails and start speaking in their language. I'm bilingual and English is my second language. No one should feel, specially in a business! Uncomfortable that people might be talking about you. read more