This location is clean, roomy and fabulous service. We were able to get in pedicures, even though…read morewe arrived at 6:22 PM and they close at 7 PM on a Friday night so that was nice that they were able to be accommodating. They were very friendly and made sure that the water temperature was not too hot or too cold we were asked a couple of times if you'd like something to drink Also, they were very accommodating to our daughter who is four years old and wasn't getting a pedicure manicure and she was able to sit next to us in one of the small chairs. The nail technicians were very thoughtful and had good eye contact, and would check in with us to see how we are doing Would highly recommend this location for pedicures and manicures. And will definitely be back. The parking lot shares with other retail shops along the strip mall so be prepared to park, maybe a little further away than directly in front of the location.

I love this place! There is never a wait time, they have a great selection of colors, and everyone…read moreis always super friendly. The prices are also great and it's clean and cutely decorated.

My nails and toes look okay. Not amazing but okay . It was a last minute salon find because I had…read moresome time to kill while in Houston for the day. The salon has potential as far as how pretty it is. It just seems messy. You can tell they reuse buffers and files. The floors were messy and it just looks like they don't clean. Also Barbicide looks nonexistent. I saw only 2 girls clean their tools. Also the amount of technicians just sitting around with their feet up on the pedicure chairs just eating and watching movies or whatever was also kind of frustrating considering how much of a mess the salon is. Like I said my nails are fine. Not my favorite but for last minute they'll do.

Today was my first time going to the new salon. I recommended because the employees are nice. The…read moreplace is really big and they have a refreshments so they don't have coffee available. I would've ordered that but the drinks are free and today Anna and Taylor did my nails They're Really Nice People. They didn't excellent job on explaining everything. And the price is affordable really cheaper than previous ones I've been to It's not much of a far drive about 5 minutes totally worth it. I will come back.

This nail shop has been around for decades! This was the place to go! It's always busy when I call…read moreor drop in.... But I made a special top to get my nails redone from a failed experience at a NEWER nail shop down the street. Just because the place looks dingy and hole in the wall type of place - just means there is history!!! These ladies work hard and always do a great job! Loyal customers have been coming here for decades! They don't disappoint!

I have been coming here since 97 when Michelle took over everything is still the same. They only…read moreaccept cash. I got my pedicure and a refill with white tips shellac for 80 bucks. There's no fancy chairs just how it was back in 90s which I don't mind. The quality is probably not the best but for the price you can't complain. They also do waxing but they do not do powder nails.

BEST HOUSTON NAIL TECH IN MY OPINION!! She is everything you can imagine she super sweet and funny…read moreand has a good taste in music and nail designs! im a LOYAL CUSTOMER because of her services!

I decided to try a new nail salon, Kelly Nail & Spa, and I was pleasantly surprised!…read more I usually avoid getting a full set because I have small nail beds, and acrylic nails rarely last on me. Most sets start lifting or coming off within about five days. However, the owner assured me that wouldn't be the case, and she was absolutely right! My nails stayed beautiful and intact for an incredible 3 1/2 weeks. Not only was I impressed with the quality of the work, but everyone there was so kind, welcoming, and attentive. They truly made me feel special from the moment I walked in. Needless to say, I've found my new nail salon and will definitely be coming back. Highly recommend!

I got my nails done with my mom and niece to celebrate my birthday & this was our first time ever…read morevisiting Kelly's. Hannah did my nails and I love them!!! The entire place is so clean, all of the employees are very nice and welcoming, offering drinks immediately. We will DEFINITELY be back! They also have a little kid chair so if you have little ones they can accommodate :)

Picked this place based off the reviews and it was great! Hailey did my gelX set and she was…read morespectacular. Highly recommend her specifically. LOVE my nails! She paid attention to all the details and did a fantastic job

I always say there's no good nail shops in north Houston. This place convinced me to never step…read morefoot in a nail shop again. I called a week in advance to make an appointment and they said I was too early and I should call the day before. I ended up calling two days before and they scheduled me. They were good at practicing social distancing, however I noticed some weird things. When I was getting a pedicure, there wasn't a screen between me and the worker, but there was one with the girl across from me. They also checked the temperature of certain girls when they walked in, but they didn't check mine. Nail techs also were not wearing gloves when doing manicures. During the pedicure, the woman cut me a few times. She ended up leaving a scratch on the polish and leaving calluses on the sides of my feet. I was happy to see the other woman start my full set during my pedicure. We eventually went to the chair and she started doing the acrylic. She sighed when I showed her a picture of the design I wanted. I should have known she didn't know how to do it. I saw her spray alcohol on one of the tools, but I don't think that's the proper way to clean nail tools. She also cut me three times while doing my nails! She cut herself as well. There were young girls messing with the polish and she kept looking at them while working on my nails. She was definitely distracted. The nails don't look ugly, but it's not what I asked for. She forgot that I wanted my eyebrows waxed, so I reminded her. It was the only good part of this whole experience. In total, I paid $103 for them to do mediocre work. On top of that, my nail was really sore the next day from the cut. I've been putting alcohol and ointment on the cut so it doesn't get infected. I was considering getting my lashes done here, but I'm so glad I didn't. The service isn't even on their menu, but she said she does strips and individuals. Moral of the story, I'll be doing my own nails for now on. I'm DONE with these nail shops doing below average work.

Arrived about an hour before closing needing a mani pedi. It's not very big , but sizable enough to…read moreget the job done. We were promptly greeted and placed immediately in a chair. Our services were started quickly, which is good. However, I felt rushed. Not relaxing. Not totally Nelly's fault as I was also making decisions for my aunt as well at the same time. So...overall, not too bad. I really appreciated the attentiveness to my aunt who's 90 years old. They were patient with her services, and even assisted her to the car. Parking is right out front, and can get busy. Prices were really reasonable.

I came to Nelly Nail specifically for Amy, and every single time I show up, they keep pushing me to…read moresomeone else. I've said clearly that I don't want that older lady, but Kevin keeps forcing me anyway, and it's extremely frustrating. I gave this place another chance after so many years, and nothing has changed. Amy is the only one who does my nails exactly the way I want, so if you come here, wait for Amy and don't let them push you to anyone else.

I usually don't leave or refuse as I don't wanna hurt anybody business but today I went there…read morebecause I had to go to discount tire I needed my nails done so I left my car and walked there. The service was poor. I asked for a manicure and a pedicure and after I got the manicure, they left me sitting there for about 20 minutes and then finally someone asked that I want something else when I had already told them in the beginning what I wanted they do not have a good selection of fingernail polish either. I wouldn't go here spend your money somewhere else.

Not good customer service The lady acted as if she couldnt…read moreunderstand what I was saying when made a request. After She kept asking me if i wanted toenails cut when she could clearly see all toenails were uneven. I said yes just make all of them even with e shortest toenail which was the big toe. I like to trust people know how to do their job well instead of keep asking entire time which effects my relaxation. They really didnt care about client retention.