I'm leaving a review because I came to this salon dye to the high rating and it should not be that high. Upon arriving, NO ONE spoke to me for 20 minutes. Good places are busy, and when I walked in, I checked in and put all the services I wanted in on the tablet (which printed out what I wanted-a full set and a pedicure (I selected silver that comes with the paraffin)). I was finally greeted when I was taken back to get my nails done (which I hate getting nail and toes done separately because it takes even longer but I get sometimes if they are busy, that's how it has to happen). The girl sitting there before me, hadn't officially finished because her stuff was still there (she was at the step where you wash your hands) and my manicurist just moved all of her things over.....they could have waited 2 more minutes, but again at that point I chalked it up to they were busy. My nails were never put next to each other to show the HUGE difference (my thumbs).
Now when my nails were done, I figured I would be moved over to the pedicure stations, but instead I was told to go to the front to pay. She rang me up as I stood in disbelief. I was like I never got a pedicure. She said oh, you wanted a pedicure? Btw I was getting charged for it and it was on my slip she was holding too. Then she takes me to a pedicure booth and draws the water and I sit there with my feet in the water for TWENTY MINUTES. Just as I was about to leave, a woman comes over to start, so I decided, I'm already here, I'll stay. My toes turned out great, she honestly did a great job on them. HOWEVER, I got the basic pedicure (that I never asked for, I specifically put into the system the silver pedicure (the paraffin wax), which I was almost charged for as well and I had to correct it.
I get my nails and toes done pretty frequently and needed a place close to where I was, so I picked this one due to the ratings. Also because I get them done frequently, I am aware of the cleaning and sanitation practice a salon is supposed to use. They used the cheese grater and the purple stone thing that were not in closed packages and when they got done using them on me, they were rinsed in my water and put back in the spot that she pulled them out of. I watched the girl a few seats over and same thing-so this is how the establishment wants them to do it. So essentially, when you come here, the tools used for others dead skin, are also used on you. Disgusting, and is not how you are supposed to do it, at all.
2.5 hours later and I'm finally writing this review. read more