nothing was done my hair color and cut look the same I wanted a bob haircut and she just trimmed it…read moreI'm so mad christina charged me 397 for services I didn't ask for I wanted died grey and she couldn't do that apart she died it the same color I already had

I got a $450 balayage and brazilian blowout with Christine and my hair looked exactly the same when…read moreI left the salon. I kindly pointed this out to her, but she acted personally offended and refused to change anything. She said the color would come out more after a few washes. So per her recommendation, I was patient and hoped there would be more color after a few washes. At one point, she spilled a blob of hair dye on my head and I had to point it out to her so that I wouldn't have a weird giant blonde spot in my hair. She video records all of her appointments so all of this is documented. Of course, my hair color never changed, so I emailed her to discuss my concerns. She emailed back once and has ignored me ever since. My boyfriend called on my behalf after the salon ignored me. They never called him back either. I figured that if she didn't respond to my concerns while I was in the salon, or after I emailed, or after a phone call, maybe I should leave a review documenting my experience. Christine responded with threats.... Please see screenshots below. I am still waiting to hear what her lawyer says is "harassment" about an honest Yelp review.

I love the way the install was done and how the stylist listens to her clients and provides…read moreexcellent service!

am so lucky I found Metchie!…read more I recently moved to Houston from St. Louis and had already tried another stylist before her... and there is honestly no comparison. I went in to have my weft extensions moved up and also got a treatment, and I was blown away by the results. My hair has never looked like this before, it's silky, shiny, and looks so healthy. I literally couldn't stop touching it. My extensions are perfectly blended, feel secure, and look completely seamless. Beyond the results, the experience itself was amazing. She is clean, professional, and makes you feel comfortable right away. She's also a great conversationalist, which made the appointment even more enjoyable. You can tell she really knows what she's doing and takes pride in her work, and that makes all the difference. This is by far the best my hair has looked since moving to Houston, and she is officially my go-to hairstylist! Highly recommend!

I just had a wonderful experience with this salon. It was my first time visiting and was a great…read moreexperience all around. The owner and braider extraordinaire in the pic's was wonderful! She is patient, personable, willing to listen and collaborate and we finished early! Highly recommend this black owned business!

When I first went to the Natural Shoppe, I got to experience not only having my hair braided to…read moreperfection, but the owner took the time to take care of my hair before braiding it. She washed and conditioned it and gave me a steam treatment all before styling my hair. I also had my first experience with knotless braids at her salon. These braids are tension free and easy to put in a bun or wear however you wish. They are worth every penny! I appreciated Shondrika's professionalism, kindness, and also care. You can tell she is really passionate about haircare and styling. She even made me feel comfortable adding color which is new for me. I typically shy away from color but I absolutely loved her technique of blending the colors together. She is an artist! This is not one pack of hair...she took several different colors and blended them together to get this look.

I bought two Groupons: a pedicure for me and a mani/pedi for my boyfriend. I scheduled my pedicure…read morefor one week and his appointment for the following week. When I went in for my pedicure, the employee redeemed the wrong Groupon -- she used the mani/pedi one instead of the pedicure-only one. I didn't realize it at the time. I asked for French tips and was told it would be a $10 upcharge, which I paid with tip. The nails looked fine at first, but once I got home I noticed the French tips were sloppy. The next week, I brought my boyfriend in for his mani/pedi. At the front desk, they told me the Groupon had already been redeemed and claimed it was for a pedicure only. I explained that their coworker redeemed the wrong Groupon the week before and that I only received a pedicure. They refused to believe me, even after I showed them my nails and explained there was clearly no manicure done. I even spoke to the employee who redeemed the Groupon, but she denied remembering me. Another employee insisted there was "no way" the wrong Groupon could've been redeemed because they always confirm services -- which absolutely did not happen. I had also called ahead and clearly stated I was only coming in for a pedicure. After going back and forth for over 10 minutes, I showed them my feet, and suddenly the nail tech remembered me and confirmed I only received a pedicure. Even then, they still tried to avoid honoring my boyfriend's service and continued blaming me for their employee's mistake. In the end, they finally did his nails, but the quality was poor. Overall, terrible customer service, no accountability, and sloppy work. I would not return or recommend this place.

I had a Groupon (regular spa and manicure) so I came by on a Saturday night. For those who are…read morecurious, regular spa and manicure is just the polish. I decided to upgrade my manicure to gel which was $10 extra. I was seated as soon as I walked in and the ladies working here were nice and welcoming- they provided me with a bottle of water. The highlight of the spa experience here was the massage. Niuka (the nail tech) massaged my arms, hands, and legs and it felt amazing! Overall, my hands and feet were done pretty nicely! The only downside was the quality of the nail polish. As my manicure was getting done, the layering of the polish wasn't looking very good and I was starting to get nervous. Thankfully Niuka worked her magic so everything turned out okay but even after a couple days after, there were parts of the polish that were starting to chip off. Overall, for the price, I had a pretty good experience here and I wouldn't mind coming back.

Just adding another review to comment on the new location!…read more Mary's new location is awesome! New look, but same amazing stylist. There's an individual room for all of your beauty needs including a massage room, airbrush makeup, waxing, and hairstyle. Loving the concept she has going on here. Very comfortable and private! Mary will make you feel right at home as soon as you come in, offering snacks and wine and jokes too. She's awesome! You must see her.

I am no longer in my 20's. So I needed to get some hair removed from my back and wasn't…read moreparticularly thrilled about it. I never imagined in my life that I'd be getting a wax and was a bit nervous about the ordeal, but I can't be wolfman forever. I looked through the local Yelp ads and decided the reviews were great and the prices on the website looked good. Mary has a great professional, yet down-to-earth personality that puts you at ease. She's very easy to talk to, and although the majority of her clientele are probably women, she was totally comfortable with me and I didn't feel out of place at all. The wax was quick, relatively painless (I expected it would hurt much more) and she made sure to spare no detail and do a 100% perfect job. I highly recommend Mary for any guy looking to get the work done that he's been putting off too long!! I'll certainly be back.

Lisa is GREAT! Her salon is cozy and the work she does is impeccable! I am so glad to finally…read morehave found someone with natural talent and ability! Since Lisa has touched my hair with her magic, I get soooooo many compliments! After having a terrible experience with a former stylist/colorist in the Montrose area (see my reviews), I have faith again, that it wasn't my hair, my shampoo or my conditioner, as my former stylist lead me to believe...It was the lack of competency that I received for years from that salon owner. Needless to say, thanks to Lisa, I know now what color hues best compliment my skin tone and eye color. Thank you Lisa for my beautiful hair transformation!!! Love & Light Amy

Lisa is FANTASTIC…read more For my wedding last year in October, Lisa did my hair and make up and afterward I seriously felt like a princess. I had a particular style that I wanted with my hair in curls not too loose and not too tight. She took her time and made me feel more than at home. My hair normally doesn't hold curls well and it looked impeccable. Even after hours of pictures and dancing, when we got in the limo that night - my hair looked as good as it did when I left the salon! I don't wear a lot of makeup and she helped pick out great selections (especially waterproof mascara!) and the perfect shade of lipstick. I no longer live in Texas, but if I did I would visit her much more often!

Amazing experience as a first time customer!! I came in to get my haircut for my wedding and Jude…read moredid not disappoint! She made my vision come to life and helped to make sure the cut I wanted would look good with my hair. The vibe was amazing the second I walked in! Definitely will be back!

Jude gave me an awesome cut and made me feel so comfortable. Queer friendly, detail oriented, fun…read moreto be around. 10/10!

Wax it out! Been…read morecoming to Nancy for quite some time. Always upper profesional and friendly. Location is kept clean and fully stocked with goodies. No wait time as you do make an appointment ahead. After the chatting over all takes about 30 mins or less. While booking your appointment you are asked a few questions to make sure your skin is properly protected. Nancy takes the time to explained the process and recommends products to continue exfoliating and taking care of your skin. If you are a first timer or a regular, I highly recommend giving Nancy a try.

First time here and let me tell you, it was quite the experience. Waxed by Nani is located in the…read moreSola Salon, Room #11. It's right off of Washington but parking is best in the back. Once I turned that corner, I was thrilled at the parking lot, plenty of parking available. There is also parking along side of street but be mindful of reserved spacing for other business in the building. As I made my way up, the view was so beautiful, I took a moment to just soak it in. I was greeted by Nancy. She was so welcoming and immediately I felt comfortable. She did an exceptional job on all my wax needs. She handled each process with care which put me at ease. We talked the entire session - it was great. She is truly a wonderful and smart young lady that takes great pride in her work and cares for her customers. Her prices are very reasonable. She won me over - I'll be coming to her from now on for all my self-care wax needs.