Fantastic service! Angus's turnaround time from the initial inquiry to the scheduled appointment is…read moreimpressive. We left a voicemail for a quote and were called back within the hour to discuss scheduling the cleaning for our sectional. Angus arrived promptly on the day of the appointment organized and ready to go. He was considerate and very professional throughout the cleaning. His work is incredible! He got stains out with ease and my couch looks brand new. Online payment was super easy, too. I can see us booking Angus for many services in the future!

Angus with Steam Masters Westside answered our Yelp inquiry quickly. He got us on his schedule and…read morecleaned approximately 1400 - 1500 sqft of 19 year old carpet in 3 hours. The difference in our carpet is beautiful! We've cleaned it ourselves over the years but it's no comparison to his equipment, product and expertise. Thank you Angus... we have high house self esteem!

Cory responded quickly, showed up on time, and did excellent work! Fair prices as well. Thank you!read more

Very good service and does a good job. Whenever I need my carpets cleaned this is who I call!!!read more

Mike got back to me right away. I needed him to do carpet cleaning for living room, 3 bedrooms,…read morecloset and stairs. Also asked him about sofa, love seat and recliner cleaning. His prices were very reasonable. On the day of. He called me to let me know he was running a little late. Which I respected. (At least he gave me a call) I was impressed with his work ethic. And would definitely use him again. Mahalo Mike *support local*

I needed my carpet cleaned badly, so I checked out the reviews on here and contacted several…read morepeople. This guy stood out from the rest in several ways: he quoted me an exact price and stuck with it and when I inquired about his availability he asked me what I needed and accommodated me. I am sure he could tell I was shocked. Sad to say, I am not used to such thoughtful customer service. I have dogs who have been sick this week and the evidence is gone. The carpets look brand new almost, certainly better than they did when I moved in. Mahalo Mr. Ige for a wonderful experience.

I cannot say enough good things about this service. He cleaned my sectional, two recliners, and two…read morearea rugs, and the results were AMAZING. I was honestly shocked at the difference -- everything looks refreshed and almost new again. What I appreciate just as much as the quality of his work is how respectful and professional he is. He takes pride in what he does, explains the process, and treats your home with care. This isn't the first time I've hired him either -- I used his services about two years ago, and I was just as impressed then. The consistency and quality over time really speak volumes. I highly recommend him and will absolutely continue to use his services.

Excellent service by Joe. He worked quality and efficiently. He explained what he was doing to do…read more I appreciated that he was honest. My living rooms looks new! It was so easy scheduling this appointment with Joe!

Nothing but SUPERB service and client support from MD Restoration. My husband and I felt completely…read morelost dealing with the ordeal we're currently going through, and we didn't even know where to start. Last week, I reached out to the company regarding a water leak issue and explained our situation. The customer service representative was very accommodating--she took my information and advised that a project manager would be in touch. I didn't have to wait long at all. PM Andy called me shortly after and scheduled an immediate inspection of our home. Although Andy could have scheduled us for a later date, he sensed the urgency of our situation and was kind enough to work around my availability. He came first thing in the morning shortly after our initial call. I was extremely impressed and grateful for the company's fast response. Andy kept an open line of communication, patiently answering all our questions and guiding us on next steps while we were completely clueless about the process. Today, I wasn't expecting another call from MD Restoration, but my husband had been in contact with Andy, who helped us get the dehumidifier scheduled. Around a little past 3 p.m., Yonell called me. I missed her first call, but she left a voicemail and followed up just minutes later. When I answered, Yonell was truly a breath of fresh air. After a long workday, her jolly and upbeat personality helped me de-stress immediately. Even though it was near the end of the day, she was still lively, positive, and a pleasure to speak with. She promptly scheduled herself and her team to come out right away with the necessary equipment for dehumidification of our Mikasa. Yonell arrived exactly as scheduled, and she and her partner completed their tasks efficiently. What made the experience truly memorable was her exceptional customer service--fun and lively, yet still professional. I genuinely enjoyed working with her and wouldn't mind working with her again. Overall, our experience with MD Restoration has been far beyond good -- it's been great. They've helped put both my husband and me at ease during a stressful water leak situation. Thank you so much!

We had a leak from our upstairs shower into the kitchen sink through a light fixture! we are…read morerenting and haven't been in the house a full 9 months. The bathroom was a new renovation done just before we moved in. A plumber came in and had to demo the entire base of the shower and cut a hole in the kitchen ceiling to repair the issues. He mentioned a bacterial smell. I called our landlord to request a mold inspection and MD was over the very next day. They have all the tools to assess the moisture leve and indicated that it was necessary to use two large dehumidifiers to dry out the mess. Lua is excellent! She explained the situation and plan of action and was extremely sympathetic toward our chaos. She told me that she would be checking back every couple of days and that I could expect to see her for sure. I find this to be really reassuring that I knew I would be able to expect a friendly, familiar face. She returned today and did all the necessary checks and determined that the dehumidifiers had done their job and we could get them out. I'm really pleased with their professionalism, timely response, efficiency with their work, and clear communication. I definitely recommend working with them and cross your fingers that Lua is the one on the job!

Needed carpets cleaned with short turn around time for a move out inspection and Marcelo came thru…read moreand came the next day, even in the flash flooding rains, he lugged that machine up about 3 flights of stairs and was done in 1.5 hours. Awesome service. Highly recommend

Can I just say top notch service from beginning to end…read more I was looking for couch cleaning on top of a stain that was in my car. Yelp did it thing and send out a message to different cleaners. Marcelo was quick and responsive. He was honest about not sure if he could get the spot out of my car and the rate for my couch cleaner was affordable. He came early and was ready to go. He is very and nice and even my dogs liked him. They usually bark at guys. After he did the couch, he took a stab at my car and got the blue ink out. He also realize that my roof rack was loose and could be the reason for the leakage to my stain. I truly appreciate that as I did not notice it and I just got my new car. I highly recommend him for all our cleaning needs.

I have used MP services twice now for cleaning: the first time for deep cleaning and the second for…read morepost-construction after I had painters, flooring, and woodwork done within a period of four months. The crew did an excellent job and were very thorough. For the deep clean, they cleaned my family's apartment which had been neglected for decades. There were layers of dirt, dust, and grease and the bathrooms were in dire need of sanitizing. The MP service crew did such an exceptional job, and I was amazed at what they were able to accomplish. They are polite, friendly, and very competent. I would recommend them to friends and family without hesitation.

Friendly with great attention to detail. Talked through the process to make sure everything I…read moreneeded was cleaned. Recommend them.

They matched a competing quote and then showed up on time, with a brand new machine and all the…read moreprofessional chemicals. The technician covered his shoes with clean indoor booties and did an awesome job, taking his time to do the job right. Will absolutely hire them again to clean my rugs and carpet!

Easy to work with to set up the appointment. Service was on time, thorough. Thiago was very…read morecompetent and professional.

I hired him to clean my 2-bedroom unit and shampoo the carpets, and I was blown away by the…read moreresults. He worked like Superman -- fast, thorough, and professional. I would definitely hire him again.

The gentleman that did my kitchen and two bathrooms did an excellent job and I have hired him to do…read morea second cleaning next month. Very dependable and hard worker with attention to detail.

Scheduled to clean a property at 8am. They said it would take 3 hours. Waited 5 hours to hear back…read moreand heard nothing from them. Swung by the house and nothing was cleaned, no response from these people. I am selling this home and on a short deadline... unacceptable professionalism and I DO NOT recommend anyone use them u less you want your time wasted. Scammy and terrible professionalism by these people. Edit: they say I confirmed it when that is not true. They ignored my messages all day while I was waiting around. No response until this review was posted. You all see the screenshot. Be the judge. Good luck!

Marcelly did an amazing job cleaning of my home and cleaning the carpet as well. She responded…read morequickly to my request for a quote for carpet cleaning and move out cleaning. She was very professional as far as confirming the date and time that I needed her. There was no confusion about that! I would definitely recommend her for any move out and carpet cleaning!!