MD Restoration did a great job from the start to the finish. They were quick and efficient with the…read moresetup and the daily check ups. Lua came 2 days and she was very, very, very efficient in her work and helpful. I would really recommend MD Restoration to whoever I know needs help.

We want to give a huge MAHALO to all the people at MD Restoration who worked on repairing our…read moreshower ceiling! Paul K. was super helpful in answering any questions we had (this was literally our first time dealing with a leak from upstairs unit, so we appreciated his time very much!) and got us the quote in a timely manner. Dee and Jacob were efficient in the demo process and manager Rey came by to make sure everything was running smoothly. Renaldo came by the next morning and started working on the reconstruction of the ceiling and boy we gotta say that he's a true professional!! He was working very efficiently and managed to get the drywall done in a timely manner! Anthony came by the next morning to do the final work of painting and made sure that everything was all good. Great teamwork and we'd definitely hire them again for sure!

I've known Leilani when she was at complete custom flooring, and I heard she's at urgent Island…read morerestoration now. I contacted her as my rental unit needed new carpets. As expected, she gave me multiple options and great advice. She knew I was trying to balance between quality and budget for rental unit. Needless to say, I have beautiful new carpets in my rental unit and the tenants love it. Thank you, Leilani and urgent Island restoration!

We needed to patch a hole in our ceiling and remove asbestos. UIR was thorough and worked with our…read moreinsurance to get the job done right. They were compliant with all building codes and used a double barrier to prevent contamination. The work was done well and timely but project management and communication could have been better.

I used Christian and the crew a couple different times and they were great. We had a few issues…read morewith both our AC and our toilet that resulted in water damage. They responded quickly and were very professional. They also recommended a really good plumber and AC guy. They even helped us out a ton when our insurance couldn't cover (typical). I would give them 6 stars if I could.

We had some water damage recently due to our upstairs neighbors having some minor flooding issues…read more This resulted in one of our walls getting wet (internally?) and having a decent sized water bubble in the paint in one spot. I found this company through Yelp and Christian quickly reached out to me. He was extremely professional, communicating clearly and always arrived on time like he had conveyed. He moved our (heavy) appliances and furniture out of the way to get his fans set up to start drying out the walls. He stopped by every day to check in on the walls and once things were looking good, he moved our appliances and furniture back where they were. Christian was quick, efficient, and helpful. This was the third time we've had this happen and without a doubt, he is the best professional we've had wh. Whatever he's charging is well worth it! Side note, we only had pictures of the water bubble but he also patched up and repainted the spots he needed to open up for the fans to dry inside of the wall.

Jim the owner, Rob and their team was excellent. We had a flood in our house and we were in panic…read moremode! Jim ALWAYS was available whenever we had any questions. Jim and Rob kept us calm by answering our questions patiently and professionally. They always showed up and on time, was thorough, clean and meticulous in their work. From start to finish they were 5++++++ stars. Highly recommended! Thank you ServiceMaster Restore!!

It was early Sunday morning and I was desperately looking for a reliable and honest to goodness man…read moreover the phone who can fix the water leak in my house. I was lucky enough to find him- he is Jim Conroy(God sent him from heaven that day). He didn't hesitate to come to the house on a busy Sunday. He is so reliable, patient, honest and knowledgeable. His kindness is so admirable. I highly recommend him. He is such a good human being. I can't thank you enough Jim! -Violet from Kaneohe-

I've been a property manager on O'ahu for years and have partnered with many restoration companies,…read morebut Elite Restoration stands out above the rest. They've handled more than one restoration for my portfolio, and each time they've made the process easy and stress‑free. Working with Darla has been such a blessing -- she communicates quickly, follows up without being asked, and always takes the time to walk me through what's happening. They get the job done without delays or excuses, and her patience and professionalism make her my go‑to every time.

Very very courteous, friendly, and informative. Excellent follow up, and very detail oriented. Its…read morenice to know there are professionals who care about the needs of their customers instead of just seeing how much money they can get by making you think you need something you don't need. I would recommend this company to anyone. God bless you and have a wonderful day. Thank you Darla for your prompt courteous follow up.

Tyrone and Jamal came back 48 hours after installing dehumidifier and air scrubber... this…read moreequipment worked really well except for now it's raining harder than they can remove the moisture nonetheless both of these men were very good listeners and I feel very effective at their job. I would definitely call Servpro again, although I definitely need my condo to fix the issue so that they don't have to be called.

ServPro was recommended to me to do the work on my leak in my downstairs bathroom which was caused…read moreby water damage from upstairs to downstairs. The demoed the project correctly found mold and treated it. Then came the bomb: someone urinated on my toilet seat. I was absolutely disgusted. ServPro sent Kelvin to come and clean and disinfect the area. Urinating on my toilet seat should never have happened. Common courtesy could have been followed. As such for the final work I chose another, more respectful company. More later after job is completed.

All I have to say is the first Project guy Justin was on it and great to work with in the…read morebeginning! He delivered a service that was great! The second half of this , overseen by Chris was horrible! My furniture and home completely covered in dust! Hats off to the two Chines guys and gal who truly busted their Burt's in labor! This could have been easily a 4/5 STARS, but due to a lack of job oversight on the job, and communication it's a 2 STAR! When the project guy asks you not to give him a poor or bad review at the get go? Makes you go hmmmmm! I'm glad it's all done! But my furniture is embedded with drywall dust! My electronics? No one cared to take the time to cover and protect with preparation. They showed up when they chose, because they didn't understand English well, not their fault the project guy wasn't there on sight to direct them! I'm on the fence about this business, if I hadn't mentioned what appeared to be short cuts or not lining up with what I was told... Don't say you can deliver and it doesn't happen!

Responded quickly to the service requested and provided excellent quality for the value provided…read more Ohana Restoration provided new roof and repair on over 2000 sf of residential roof. Any issues they came back and took care of immediately. They have nice office staff and team that make it a streamlined experience. Highly recommend!

Final Review 2/4/2020 All for 1 and 1 for All... my favorite…read more3 Musketeers arrived earlier than 1 p.m. Gosh I told hubs at lunch after they left, sad cuz I'm gonna miss seeing them. They are like my uncles and cousin cuz they treat you with politeness and care. I had gone out before 6:39 a.m. to buy some sliders to help with the move in of our wrapped and stored bigger furniture. They listened very carefully to my requests of putting the "no rush to open" boxes in one area of the room. Hubs broken record of don't buy anymore furniture(how bossy)...so...the men moved the lighter colored furniture to the extension where I watch my Kdrama and the brown pieces to hiis tv room aka tinier wannabe man cave. They removed all trash with them and are professional in everything they do. Nimblest, strongest, gentle employees, all 3 of them. How such svelte men could lift, push, bend to get the furniture to their old stomping ground is beyond me. Whoever does the hiring of personnel is excellent. Thanks to Servpro and Perfection Flooring about 3 pm a plumbing coordinator came to our front door. She said I've been to many houses, this is a nice house as she entered. Goshh darn it, thankyou honey...I was so happy to hear that!

I had mold/ mildew removed from our shower stall with tiled walls. Lorenzo and his team (Mike,…read moreRamsey, Ceasar, Dylan, Matthew and their subcontractor, Arnold (and his wife) were very efficient (done with the project within the allotted time mentioned), polite and professional. The only minor glitch that occurred was the day they initially came to do the mold removal, they had to reschedule since they didn't have my signed authorization (something they could've easily done at the time when the appointment was initially made. At least they were kind enough to get some of the chrome frame polishing done so as to not waste that initial work day. My deepest appreciation for a job well done.