Lynn and Josh did a great job stretching and cleaning our two bedrooms and living room carpet. Called their office and spoke to Yvonne. She was very friendly and gave me a conservative quote based on what I described over the phone. In the end, the amount quoted was spot-on. No surprises. Both Lynn and Josh showed up several minutes early and kept to their allotted time. Which made it easy for us to plan our day. Not only did they do a fantastic job, they kept their equipment and area clean. Carpet was installed in 2014, but the installer never stretched it. It started rippling and buckling in several areas, causing permanent folds down the middle of the room. Thankfully, Lynn and Josh were able to stretch and re-tack all three rooms. The apartment looks clean and fresh, and smells like a new car! Amazing service from phone call to payment. read more

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We are in the process of moving into my in-law's duplex. They're previous tenants had a small dog but kept the carpet in mint condition. There were no visible signs of fleas or dog fur but being that myself and my children have sensitive skin, we've decided to seek a carpet cleaner to steam clean and deodorize the carpet. The carpet also gathered and had creases in a handful of areas and needed to be stretched. We checked on Yelp and inquired with a different company but thankfully, Yelp sent my message to several carpet cleaners and I'm so glad they did! Lynn from MGM reached out and recommended us to contact Yvonne to get a better scope of things. My husband contacted Yvonne and she was super personable and friendly. She was able to arrange her grandson Josh to come and give an estimate the very next day for both steam cleaning w/deodorizer and carpet stretching. Josh was very communicative. He called to let us know that he was on his way so it gave us time to tidy the area and clear out the mess that was left. Josh was super polite. He made sure that he knew what services we were seeking and was able to point out the issues that he may run into & gave us the worst-case scenarios so we are made aware. The consult took about 45 minutes and he was able to provide a rough estimate. We were able to book him to come in the very next day (thank goodness) and again, Josh called to let us know he was on his way so that we can make sure the area was clear. He took about 2 hours to complete the carpet stretching and then had us inspect it and go over the areas that were a bit challenging as he suspected during the estimate. He made sure that we were pleased with the outcome before he started the cleaning process. He was able to complete both the carpet stretching and steam cleaning within a 4-hour period...all by himself! He was quick and took pride in his work. We're definitely going to utilize MGM for their services when that time comes! read more

One of the best on the island! Staff and crew alike are top notch. As a professional property manager, I highly recommend them! Give them a call! read more

MGM is my go-to carpet cleaning service to keep my Stainmaster carpet deep cleaned every 18 months. Lynn did a great job the first time we used their services, and Joshua did a fabulous job this time 2nd time around too. Joshua was extremely meticulous and thorough. They had new equipment so my carpet was cleaned exceptionally well, beyond my expectations. It looked brand new when he was done! Because the new equipment had better suction power, the carpet was dry by the next day! I couldn't believe it. I would highly recommend this company! read more

I had my silk and wool rug cleaned by MGM. JOSHUA was excellent and my rug looks better than when I bought it. He was professional, kind and took wonderful care of everything. I will contact them in the near future for furniture cleaning. Mahalo MGM read more

Needed carpet stretched, I called and Josh out in 2 days. They did a wonderful job of making the carpet look almost new again. From the time I called to the completed job was three days. Very professional, I would use them again. read more

After many attempts at reaching a company who steam cleans carpet, MGM promptly returned my call. I tried reaching at least 4 others who never bothered or couldn't even leave a voice message. Yvonne, the owner was so polite and assuring that they could do the job! Joshua their technician showed up right on time, was very professional and courteous! I would HIGHLY recommend MGM to anyone needing carpet or upholstery cleaned. read more

Love these People! So responsive, treated me respectfully friendly and fair. Prices reasonable. Quality of work .. crazy amazing. The first time I used them years ago, I had broken a oil bottle in a bag that was sitting on my carpet as I entered my house. Miracle work that MGM did to get it all out. Stains that seem permanent .. Gone! Lynn and Yvonne super helpful and accommodating! Thank you MGM for still being in business! read more

Even though they are the only carpet stretchers on island, I can only imagine that they are best. I'm in the process of selling my house, and Joshua was able to come out within a few days to stretch and clean the carpets, getting them in a condition that they looked better than when we first moved in. Great communication, awesome prices, and best of all, they were able to work with my schedule. read more

Joshua did an awesome job! He was polite, showed up on time, wore his mask the entire time, worked extra hard to get out cat barf (and worse) stains, and completed the job on time. Yvonne and Lynn were very responsive and professional setting up the appointment. I will definitely use them again! read more

What a great company! From setting up my appointment to getting the job done! They were friendly, courteous and did an awesome job on the carpets! I would definitely use their services again and highly recommend MGM Services! read more

I had a leak in my dishwasher valve . MGM services came out immediately and did an awesome job of cleaning up the water and drying out the area! I sent in a check for the bill and then found out that the insurance also sent a check. Yvonne was so helpful in assisting me with this issue. She went above and beyond in staying in touch with me until the issue was resolved! I would highly recommend this company to anyone who wants great service form honest people! read more

Super great service. Joshua did an excellent job for us. Highly recommend!!! He was professional efficient effective polite. On time and on task!!! read more

Yvonne was great on our phone contacts. Joshua showed up on time and gave me a thorough and excellent bid and he worked hard the entire time he was here. Polite down to earth guy that stopped to explain and answer any questions . I was only going to have just a few things done and ended up getting practically everything thing in my house steam cleaned needed it because the price was so good. I could not be happier with the results! From cleaning carpet to stairs, cleaning and treating a mattress with hospital grade antibacterial spray, to a big microfiber sectional that had not been treated in 7 years. He brought the shine and life back to everything. You will not be sorry if you give these folks your business. I'm a customer for life. That's it. I am sold! read more

I have never needed a carpet cleaning service in the past however, my current home has 80% carpet per the rules of the condo association (UGH). I chose MGM services because they were recommended from American Carpet One where the carpet was purchased and I have to say Mahalo Carpet One! I was very happy with the professional service they provided and will highly recommend this family owned company to anyone who needs to get their carpets cleaned. Thank you Joshua for a job well done! read more

We needed our 3 bedroom townhouse to be professionally cleaned when we moved out. We also needed our carpet stretched. MGM services sent out Joshua and he provided a very budget friendly estimate which we greatly appreciated since we didn't know how much carpet stretching would cost. We were very pleased with the results of the carpet stretching and the cleaning services. When a problem arose Joshua had a great attitude and finished the job. Joshua was great to work with and provided excellent customer service. Thank you MGM services, we would definitely use them again. read more

We really needed to fix our carpet that was poorly installed in our house (it had many wrinkles), and so Josh and Lynn came to the rescue! They stretched it out and carpet cleaned it, and it looks amazing. Like someone mentioned, it looked like our carpet got botoxed. Josh is so friendly and easy to work with, he was able to give us suggestions but also let us decide how we want it done. I would definitely recommend this service to others! read more

We have used Lynn's carpet cleaning services for many years and have referred him to many friends who have been equally satisfied. We have a dog and his dog friends come over to play both inside & outside leaving dirt and stains. Lynn always works his magic and leaves our carpets and furniture spotless and squeaky clean. He did our whole house today in about 2 hours and for a great price! Don't hesitate to call Lynn (a great, kind & respectful guy!) to keep your carpet and furniture cleaner than you have ever seen it before! read more

Joshua is a fine young gentleman who is prompt, professional, knowledgeable and efficient. He did an excellent warranty work on recently purchased carpets and an outstanding job on an older Berber carpet. The older Berber had stains that another company did not totally remove. Joshua took them all out. I like the fact that this is a small company with high quality controls. Yvonne in the office was also professional and efficient. read more

MGM Carpet Services is the company to use! They provide outstanding, top notch service. We booked our service with wonderful Yvonne. Joshua was a joy to work with and he did an outstanding job cleaning our carpets. They treat you like family! read more

The owner just crushed my Legg with his professional vacuum against my front door step. It's fucking sore. He didn't even say sorry after doing it. He eventually did after I stated 2 times my leg hurts. Omg worst experience ever. If this pain continues I might have to see the emergency room. I can't belive I gotta pay this guy. Plus his in my house with his sandals on. Mind you its raining outside. This is happening right now at my move out date in my old unit. Not a very happy customer. Omg. Omg read more

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Thank you for the wonderful and thorough cleaning of our carpet! Joshua did a really great job! He took the time to get out stubborn stains, set up his hose without problems, and explained how to care for future stains! I will most definitely use this company in the future! Thank you again! The carpet looks brand new! read more

MGM Carpet Services was a pleasure to work with and they did an awesome job! They were friendly, communicated well and on the day of the job Joshua called ahead and arrived a little early. He then did an amazing job cleaning our carpets. Our carpets had a sticky adhesive stuck to it from a recent renovation and he was able to literally scrub the adhesive off by hand and now there is no trace of the stickiness! I highly recommend Joshua and MGM Carpet Services for all of your carpet cleaning needs. read more

The quality of cleaning was below average. He had to come back to remove spots he missed. And even after that second attempt he missed some areas. I eventually went to another cleaner to get the job done right. read more

As a Property Manager, I've used many companies in the past, however now I only recommend MGM Carpet Cleaning. Lynn always does a great job and is honest in telling me if "it's worth cleaning or needs replacing"... when he does the job I never have to worry if it's going to be done right and will be cleaned, not just a "check out clean" as other companies have done. I would highly recommend them!! read more

***If I could give 10 stars I would*** So my roommate tracked in a bunch of red dirt from the west side all though our downstairs living room. I called a lot of companies and most told me that the red dirt just doesn't come out. Some didn't even bother to give me a quote because they didn't think they could do the job. I called Lynn at MGM and he assured me if they can't get it out...it's not coming out. Well....after they cleaned my carpet, not only is the red stains gone, but they removed stains that must have been there for years. The carpet looks brand new. They really do amazing work. That wasn't even the best part. The stand out was the level of customer service. They were respectful of my time, they were so careful not to scuff up my walls with their equipment, and they arrived on time. I also had them clean my couches. These couches have to be close to 2 decades old and now they look and smell brand new. Don't waste your money renting a rug doctor or hiring one of those rando pop up companies. MGM has been doing this longer than I have been alive. True professionals. Thanks Lynn, Joshua, and Yvonne!!!! read more

Lynn did a great, thorough and speedy job for us. He walked me through everything when he was complete. He took time to answer my questions and explain how the different carpet materials work out in regards to wear & tear, pets and stains. Thanks MGMCS! Recommended. read more