Chris got out the urine from our carpet and also did a thorough cleaning of the bedrooms and stairs. He's kind, responsive, and offers great service at excellent value. You can tell that he cares about his work and the service he is providing. We'll call him to do the whole house next time! read more

Aloha Chem-Dry - Stairwell carpet cleaned - Carpet Cleaning Near Me - Kapolei, Hawaii

Friendly service with Aloha is hard to find. Well priced for the quality of work, my couch felt brand new and it is 5 years old. It had pet odors, spilt food from my 8yr old, and just built up dirt-grim from everyday use. ALL GONE! Scheduling another appointment to see what they can do for my truck seats. read more

Aloha Chem-Dry - After picture: pet stains are gone. Fluffier the cushions. Couch is back to original color now that dirt and grim is gone. Highly recommend. - Carpet Cleaning Near Me - Kapolei, Hawaii

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Chris was awesome!!!! Such a hard worker and so professional and all around great guy. Woke up this morning and our carpets look and feel amazing. read more

The carpet was a wreck before Chris and Lionel brought it back to life. They're always so accommodating with scheduling. We always get a quick response. They're so awesome! Very trustworthy as well. We trust what they say and the work they provide. A++ quality! Our kids are always here to provide them with some kind of work. Whether it's stained couches or stained carpets Thanks Chris and Lionel! read more

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Cris did a fantastic job cleaning my couch from Bulldog slobber-- it looks incredible now- like brand new- he also cleaned a chair. Cris is professional, knowledgeable, timely, and is such a hard worker! So nice to have such an amazing young man do such a professional job. I am so impressed!! Mahalo nui Cris! read more

I had called another Chem-Dry company to book carpet cleaning and they didn't get back to me after asking for all my information. Chris and Lionel answered my call and quickly booked me for the following week. It's all about customer service. Responsive and professional. They did a great job and my carpet looks so much better. Reasonable prices, but considering I didn't want to do it myself it was worth every penny. Give them a call you won't be disappointed. read more

We've been looking for carpet cleaners since our last one moved. We found Chris. His team did an excellent job on our home and we could not be more happier. They were professional and treat our home with great care. We would highly recommend Chris to anyone who needs a carpet cleaner company. Mahalo Nui Chris for all your help! read more

Aloha Chem-Dry - The nasty dirt that came from our carpet. - Carpet Cleaning Near Me - Kapolei, Hawaii

It took me a few calls around to find Aloha Chem Dry but I am so happy I did. Selling a king size mattress and wanted a good clean before posting and they sure delivered. They were quick to respond, great to communicate with, and were in and out in no time. The pictures speak for themselves. The before photos are the ones clearly with stains, the after - not a stain in sight. read more

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Thank you, Aloha Chem-Dry for a job well done. The carpet on our stairs and landings was needing a good cleaning. These guys scheduled quickly and cleaned our carpets thoroughly. No surprises on the price. They stuck to their quote. They also cleaned an area rug in our living room. We highly recommended them. read more

We needed an upholstery cleaning service & fortunately we found Aloha Chem Dry. They responded immediately upon inquiring. They arrived on time on appt & got the job done. They were professional with great customer service. Would re-book with them in the future read more

Had my carpets cleaned a week ago, and not a day has gone by yet that we don't say, "I can't believe how clean Aloha Chem-Dry got the carpet!" The carpet is original and worse for wear, about 30 years old in this rental. Dwight and Steve know their stuff! I just went with their treatment suggestion and better off for it! Took advantage of their coupon here on Yelp. They were friendly, hard working, fast, and on time. Kept in great communication when they were leaving their previous appointment. Highly recommend!! Definitely worth it!! read more

Aloha Chem-Dry - Carpet Cleaning Near Me - Kapolei, Hawaii

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We thought we got lucky when our friend told us we can have his big recliner couches, until we realized that their pitbull used them more than humans. We vaccumed, shampooed, scrubbed the couches for several days but the stink of good ol' Max was stronger than us. We were ready to accept our defeat and drop $1500 on new couches, when my husband had a brilliant idea. What if we tried to professionally clean them? Aloha Chem gave us an estimate from the pictures, we agreed to try. The cleaners called us ahead before they came, they were polite and they finished the job within a few hours. They also gave us instructions on how to dry them and cleaned up all the wet spots they left on the floor. I highly recommend this company! No more Max stink in our home! read more

Never again. They didn't even lift up my bed to vacuum underneath. He was so quick, he might have been rushing? Sadly the guys I always go to was booked that day so I had no choice but to make an appt with this company. Bleh read more

I had a neighbor of mines, selling his home, and asked if I knew any carpet cleaning businesses...I saw that a former tenant had used this business before, and I remembered how clean the unit was...plus pricing is relatively affordable, so I recommended it to my neighbor, and had set up appointment for Monday, the following day. If you ever need to clean your carpet, give them a call, I am sure you would not be disappointed. read more

I had my carpets cleaned recently by Aloha Chem-Dry and they did a fine job. They offer a $99 basic service (for up to 375 square feet) which includes a thorough vacuuming of your carpets, followed by an application of "exclusive hot carbonating cleaning solution" and then a "grooming" of your carpet, which is really like raking it so it looks pretty. We had some spots on our light colored carpet and it was definitely overdue for a good thorough cleaning. The technician that arrived at our home was friendly. When we got upstairs, he began measuring the square footage of my apartment. Then he sat down to figure out 3 different estimates. Be prepared to negotiate your price--they charge based on the square footage of the area you're having cleaned. The guy of course told me that I should upgrade to one of his more expensive services, because it would be more effective at removing spots. The price difference was really significant so I opted to stick with the basic service. The basic service suited me just fine...the carpet looks great. There are coupons offered here on Yelp, but I noticed the company's website said that the special covered up to 400 sq feet for the $99 basic cleaning. Just be aware of this so you can be sure to get the best price. My place is larger than 400 sq feet and I'm still not exactly clear how he calculated the final price, which was $140. (This includes tax) Overall, I'm content with the service and would probably use them again in the future. read more

I called to make an appointment last minute because we are moving and didn't realize how bad the carpets were until after we emptied the house and Linda was very nice to squeeze us in late Saturday so we could avoid the extra charge for Sunday services. She was very helpful and sweet from the very first call. We ended up not needing their services because our owners told us they are going to rip out and replace the rug anyway.. Called and had to cancel the day of the appointment and she was not rude at all either. That's what you call great customer service!! We didn't even use their services but because of Linda we definitely will be using them when we do need carpet service!!!! Thank you for your time and kindness read more

Just got my carpet cleaned about 270 square feet for ablout 167$ (basic including some chemical ) ... I gotta say its really good. My carpet was so so filthy thanks to the dog and the muddy parks. And I didnt expect it to be this good. Yeah there is no way to get all the stains out since the carpet was never cleaned properly by the land lord so the results I got were satisfying. . Recommended read more

Aloha Chem-Dry - Before - Carpet Cleaning Near Me - Kapolei, Hawaii

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My husband and I have been utilizing services with Chem-Dry companies for over 15 years on the mainland and here in Hawaii, best carpet cleaners. My husband saw the reviews for Aloha Chem -Dry on Yelp here in Hawaii and they were great. My carpets look sooooo clean. Dwight just to let you know Garrett is very professional, personable and great to work with. We will be calling on Aloha Chem - Dry for all our carpet and upholstery cleaning needs. Mahalo, Salamat, Thank you!!! read more

If you need your carpet cleaned this is the place to go! Quick service, quick dry and amazing at getting out stains. Our house has a ten year old carpet and this guy makes them look brand new every time. Also the chemicals he uses are eco friendly and green so you have less hazardous chemicals in your house. This is truly a mom and pop operation where the owner and wife come out and help clean and extract your carpet. You can't beat family and friendly customer service. They have good coupons on their website as well. I can't highly reccomend them enough! Don't waste your money on other carpet cleaners this is well worth the price and care they put into making your carpet look great. read more

Fast, friendly and great service. I called yesterday and got an appointment for the next day! I had Steven and he did a great job! I would highly recommend them. Carpet is a little wet but he said it should be dry in 2-3 hours and fully dry by 6 hours. Thanks Aloha Chem-Dry! read more

Aloha Chem-Dry - Don't mind the shadows .. it came out pretty clean! - Carpet Cleaning Near Me - Kapolei, Hawaii

Every time I try to call no one picks up and I can't leave a message or anything. It just goes to a beeping dial tone. Anyone else have this problem. As a first time customer I'm very deterred from trying to use them. Nothing's worst then when your trying to us a businesses services and can't even get someone on the phone! ***** I appreciate the owners reaching out to me about the phone lines 8 months later might I add. But I stand by my one star review because that was my personal experience and the fact that you would have the audacity to ask me to change my review shows your lack of professionalism. read more

This company has commercial vans that they use to get around to clients' places. The vans are covered with their advertising. So it behooves the driver to not engage in offensive road rage which is what I experienced this evening at around 7:30pm on King Street just before McCully. This driver pulled right out in front of me from a side street without a care. I easily went around him because he was so slow. He didn't like that and changed into another lane to pull up almost beside me. (Why didn't he just pull into that empty lane to begin with?) Then he proceeds to berate ME! I didn't do anything, like honk my horn, at all. He didn't like my going around him! As though I cut HIM off. Not a good way to advertise your business. I'll be sure that none of my clients or their clients use this company for anything. read more

Excellent fast service! They were able to respond to my carpet cleaning needs in less than 24 hours. I'm very happy and will use their services again and recommend to others. read more

We got our second carpet cleaning today from Aloha Chem Dry and they have not fallen short of their excellent service from our first cleaning! I wanted to get our carpets cleaned before my MIL came to town and our carpet looks amazing! Having a toddler and a cat can really add some disgusting hidden and obvious traffic stains. I forgot the technician's name but he was very personable and professional. Dwight is a also friendly and courteous on the phone. I highly recommend this company for your carpet cleaning needs and will use them again, next time I'm looking out for the discount on Yelp first! read more

I wish I had a before and after picture to show you what a great job Dwight did on our carpet and sofa. Dwight was able to get out stains that the previous guys could not. I highly recommend Aloha ChemDry. You won't regret it. I know I'll be calling them again. Much mahalo read more

We just used Aloha Chem-Dry again for some pet accidents and they were able to fit us in quickly and our carpets look amazing! My daughter doesn't like the sound of the machine, so I love that I can trust them in our house while we leave. They make it such an easy process! read more

First time using their services. The technician, Steven, was very friendly, helpful & awesome at his job. We are extremely pleased with the results of cleaning our dual recliner as well as our 8x10 area rug & matching door mat. Prices are very reasonable. We would definitely use them again in the future. read more

I have used Chem-Dry on a number of occasions. Good Service and Professional .

Making an appoint was easy. I specifically stated I wanted: 1 bedroom, hallway & stairs done. I gave my name, contact number and address. I tried to give a disclaimer about my location since GPS and maps don't lead to my house, but I was rushed off the phone. That's ok, you're a business, you're busy.. I get it. I was told they would be at my place 11:00 - 12:00. I received a call at 10:50am saying they were leaving town and would here in Kapolei in 20 minutes. No big deal. I got a call around 11:20am saying they are unable to find my house -- I knew this would happen. So I tried to find out which freeway exit they took or where they were so I could give new directions but every time I tried to get an answer I was answered with another question. The guy I spoke to on the phone sounded like he was also talking to someone else (the driver?) and ended up hanging up on me. That's ok, getting lost is pretty frustrating when time is money. So I get another call 5 minutes later saying the same thing, only this time he ended up closer to my house just not quite there. So I tried giving directions step by step but I kept getting interrupted as I tried to say the next step. It was kind of like being interrupted by someone who thinks they know better. But that's ok.. again, time is money, getting lost is loss of money for later appointments. When they finally found my house, I was greeted by two nice guys. They asked to see the space, I brought them upstairs and showed them the room. Immediately the older guy starts talking about how the foot traffic stains won't come out. Almost as if he didn't even want to do this room. Started talking about a surface clean and a deep clean -- I'm not in this business... I have no idea what terms you're using on me and would have appreciated a better explanation. Ultimately I wanted the deep clean because if I'm going to pay for a carpet clean why would I only want to treat the surface? Clean all the things right!? WRONG. My husband and I went downstairs to stay out of their way. Since the guys only talked about the room I didn't bother reminding them of the hallway or stairs. I had plans later in the day and it worked out better this way. After maybe 10-15 minutes the guys come down saying their done. To keep the dog out of the room while it dries. Wait for the carpet to fully dry before vacuuming. They note that they were able to remove the most noticeable stains -- great. But that the FOOT TRAFFIC STAINS would REMAIN. wut? But I figure you know.. these guys were nice, they tried to explain things to me, they forgot about the hallway and stairs they're ok. So I got the bill, I paid, I tipped, and I got quoted for my hallway and stairs. I was quoted $150-$170 for my stairs.. possible $170 for hallway + stairs combo. But after he told how stairs are calculated ($4/step, $12 each large step/landing) my husband was quick to tell me NO. So I waited for the room to completely dry. I put my hand to the carpet (super excited at this point) and it feels like someone ironed my carpet. it was no longer soft or cushiony.. it was, for lack of a better description, CRISPY feeling. Slightly discouraged, but still hopeful... I walked in. CRUNCHING under my feet is what it felt like. I feel like I paid someone $180 to RUIN my carpet. But I digress... I walk the entire room and I notice that these guys didn't even clean the entire room they SPOT CLEANED where they THOUGHT the main foot traffic was. I've blown my money on some pretty ridiculous things where I felt scammed/wronged... I never would have thought that trying to get my carpet back to it's beautiful cleanliness would be one of them. A little backstory to this house/room: House built in 2016, first owners. Rented the room out for 9 months. My tenants weren't the cleanest people so there were clear signs of foot traffic when the bed was moved (not as bad as some of their photos). With 2 noticeable (but not large) stains. I have plans to make it a guest room so I wanted to "start fresh." The carpet looked dirty but still had it's plush. Well now I'm going to have to find someone else to re-clean or salvage my carpet. I picked this business based on the reviews and pictures.. very disappointed :( read more

It took almost a week for someone to reply to my "request for a quote" and when someone did I was able to easily schedule over text message three days in advance. Day of no one showed up. No communication, no reconfirmation, no follow up, no sorry, no nothing. I mean, it would have all been okay with some communication. I'm very understanding and want to support local business but this wasn't a very good experience. read more

These people were incredibly rude on the phone and then didn't even show up. When we called them to ask where they were after taking taking time off work they stated that they weren't coming today and that'd they'd maybe come tomorrow instead. Don't waste your time with these unprofessional people. read more

Aloha Chem-Dry has once again done an incredible job with our home's carpeting. They were able to remove stains that no other carpet cleaner was able to do. When we used other cleaners, stains would re-appear shortly after the carpet would dry. Not with Aloha Chem-Dry. Mahalo! read more

This is my second time using Dwight's services and he did another outstanding job. No pet odor or hair on a high traffic area and the deodorizer is a just right. He's on time and professional. Set up an appointment with him. You won't regret it. read more

I had my carpet clean recently by Aloha chem-dry! They were very professional and really thorough. Excellent customer service. Thank you!!!!! Excellent job!!!!! read more

Eh. We needed a carpet cleaning service for our apartment because we are leaving and they require us to have it professionally done. Called and our estimated quote was $165 for 2 rooms. The guy came a few days after on time I must add and looked at both rooms and changed the quote to $200 ??? That's with the military discount. The guy on the phone said $165 so I was pretty annoyed and disappointed that it wasn't what the guy on the phone said. Mind you when we called they never said anything about it costing more for room size so yeah. Nice guy, did a good job but I felt like $200 was a little much for 2 medium sized rooms. read more

Aloha Chem-Dry came and did a thorough job with our carpet, came out much better than I expected! Dwight was helpful enough to work within our budget. It was a pleasure having their business. read more

My carpets have been horrible since we bought our house about two years ago. We have been using a do it you're self stream cleaner with minimal results. So we called Aloha Chem Dry and they were available on short notice. He was on time and very professional. Pricing was very fair and the carpets turned out better than expected. I would use them again. read more

Professional, courteous and quick. This is the second time I've used Aloha Chem-Dry and I highly recommend them. We had a very large area rug/carpet that was heavily trafficked by my two boys and they were able to make it look like it was a pretty new carpet!! read more

Aloha Chem-Dry did a wonderful, thorough job on my carpet that was in very poor shape. My old carpet (about 650 sqft total) and the upholstery of my large sectional sofa needed a lot of TLC from stubborn old stains and years of wear and tear. Dwight went through each stained section and spot treated them and did a deep cleaning, and it makes the whole condo looks a million times cleaner! It was money well spent, I am a highly satisfied customer. read more

On time. very polite, quality work and reasonably priced. What more can you ask for.