Made Simple were absolute lifesavers. I hired Made Simple to take over a heat pump installation botched by another installer. After over a year, we were left with a system that not only didn't work properly but also wasn't able to pass HERS testing and city inspection (3 failed tests and expired permit). They came multiple times to assess the entire situation before giving me a quote and assuring me they could fix the system, get it to pass HERS testing, and complete the permit. They also agreed to take over responsibility for the system. They fully delivered on all those promises. They fixed everything: reinstalled my upstairs air handler, fixed/cleaned up installation across the house, flushed the system and rebalanced everything, etc.. They installed new returns and provided detailed photos to show before/after. They passed the HERS test and got my expired permit sorted out and closed. Not only was the workmanship great, their communication and level of service and professionalism was exceptional. Having worked with ~10 different contractors across various home projects (GCs, painters, HVAC, electricians, plumbers, and more), Made Simple went far and beyond anyone else I've hired. If you need HVAC work done right, look no further. read more

I just love to work with competent people. They were polite, allowed me to watch them work, answered my questions, installed my new furnace with no issues, upgraded my controller to the latest model at no extra cost. I mean, what's not to like? I'm happy I used them. read more

Ubaldo from Made Simple Heating and Air, Inc. is amazing! He was thorough, double-checked everything, and even reminded us to clean our filter--and went above and beyond by changing it for us. He's very efficient, knowledgeable, and helpful. We love Made Simple and highly recommend Ubaldo! read more

Installed heater and air conditioner very professional workers were very knowledgeable and came on time.Did a great job highly recommended

Cesar is amazing very prompt thorough and courteous He was very helpful in providing information and recommendations read more

Sonny Takhar serviced our HVAC and he seemed extremely knowledgeable and professional. He spent ample time in investigating and explaining us what was going on and how we can efficiently use the heating and AC in the future. I was very impressed with his communication and depth of knowledge about the system. He gave us some recommendations to get the filter replaced and showed us how to do it on our own. I would highly recommend his services. Great value for the money! read more

​We recently replaced our furnace with a heat pump, and the service was top-notch. They handled the entire process from the initial quote to processing our rebates, unbelievably fast and seamlessly. ​The only minor detail was a few small wall dents left after taking out the old frame that needed a quick patch and paint touch-up. Beyond that, the work and customer service were exceptional. Highly recommend! read more

I had to get my HVAC serviced yesterday and had an appointment made. The tech was supposed to show up between nine and 10 further text message but he showed up at 10:30. One thing I will say is that he was very friendly and used shoe booties when he would walk inside my house, which was really a nice touch. He was also very friendly unexplained what he was doing to the units. The only thing I don't like is the fact that he was late. I gave them four stars overall because they at least give you a text to show you where the tech is in route. read more

We had an excellent experience with Made Simple Heating & Air from start to finish. The entire team was professional, responsive, and easy to work with. Communication was clear, timelines were met, and the whole process was seamless. A special thank you to Cesar and Servando, who were incredibly helpful, attentive, and a pleasure to work with throughout the project. Our project was in San Francisco, and finding a trustworthy contractor can be challenging, but Made Simple Heating & Air exceeded our expectations. We felt informed, comfortable, and confident every step of the way. Highly recommend! read more

Made Simple Heating & Air, Inc. Trivial comments to sidestep. Concerted and manufactured repeated delays in NOT providing missing documents. Shortcut to process. Apply time pressure to customer. Issues for me to sort out. read more

Original Review from 2/2/2026 (see updated response below): Extremely disappointing and frustrating experience due to poor communication and failure to follow through. We initially booked a ductwork mapping service that was quoted at $300. When the technician, Servando, came out, he noticed we had already replaced our furnace and, instead of performing the service we booked and which we relied on, told us the quote would jump to $1,400. No work was performed that day, despite us setting aside time and having a confirmed service. I called to complain, as the original quote was not contingent on keeping the old furnace. After escalating, Cesar the owner confirmed in writing that they would honor the original $300 mapping and said he would confirm a time shortly after. That was two weeks ago. Since then, I've followed up four times, and neither Cesar nor the technician (Vandos) has responded. No scheduling, no update, no courtesy reply -- just complete silence. They are also aware that I'm 7 months pregnant living in a house with inoperable heat which only makes this situation even more upsetting. At this point, the issue isn't just the pricing confusion, it's the lack of professionalism and follow-through. If you commit to honoring a quote and say you'll confirm timing, you need to actually do it -- or at minimum, communicate. I would not recommend based on reliability and communication alone. --------- UPDATE (posted 2/3/2026 following Made Simples response): I'm disappointed that instead of responding to my repeated messages and phone calls directly, you chose to communicate for the first time through a public review response. The last direct communication I received from your company was confirmation that you would honor the $300 duct mapping quote. After that, despite multiple follow-ups over two weeks, there was no response. If this is your standard for communication, it is neither professional nor acceptable. At no point in our written or verbal correspondence was the duct mapping described as "complimentary" or contingent upon us replacing the furnace with your company. That condition was never disclosed. The commitment to perform duct mapping for $300 was made independently, and our correspondence clearly reflects that. I would have attached the original quote here as well, but since this review was posted, the quote has been removed from the link, which raises additional questions. It is also inaccurate to suggest that the duct mapping suddenly became an issue because the furnace was installed by another contractor. The prior furnace was also installed by a different contractor, and that did not prevent you from offering or committing to duct mapping at that time. The only meaningful change was that once it became clear we would not be proceeding with a furnace replacement through your company, the willingness to honor the duct mapping commitment disappeared -- despite no prior disclosure that the two were linked. Regarding the allegation of a "targeted attempt to harm" your business: this is both unfounded and inappropriate. I have no idea what you are referring to, and making such accusations publicly -- without evidence or explanation -- is itself unprofessional and feels like an attempt to bully us and divert attention from the core issue. If there is something specific you believe occurred, I'm open to understanding it, but no such action was taken on our end. Throughout this process, we were respectful and straightforward. I even reached out ahead of posting this review to give a heads up and last chance to resolve this privately (see attached screenshot). What I would have expected was an apology for not honoring a stated commitment and for the lack of communication -- not a lengthy public response that misrepresents the facts and shifts blame. This situation became frustrating not because of pricing or contractor choice, but because a clear commitment was made, not honored, and never properly addressed. read more

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We are new home owners in the area and we inherited our heating and cooling system. When it became undone and we tried to reconfigure it ourselves everything went wrong. We were getting blasted with hot air in the house and no way to stop it. We were provided with immediate and top notch assistance to first stop the hot air and reconfigure the AC to the proper settings. Our service provider was extremely knowledgeable and helpful being able to answer questions my parents had in both English and Spanish! We were also directed to a wonderful service of a monthly fee for bi-annual visits and filter changes! This was exactly the kind of service that we were looking for and will be coming back to as new home owners! Thanks so much for your help again! read more

They offered great pricing and quality of job was good. I got bryant 38mura installed. Servando was great to deal with. read more

Made Simple Heating And Air - heat pump bryant - Heating & Air Conditioning/HVAC Near Me - Santa Clara, California

Ever feel bad about calling up a tech and asking questions about HVAC stuff? With Made Simple, they don't make you feel guilty. We had them over three times to walk us through the install process, and they were happy to comply. Then once the install was complete, they still answered every call - even late night ones. When the power went out over XMas, they came the next day. When our WiFi connection stopped talking to the App, they showed up to play IT. Did I mention the rebate they found us? Between the savings from temperature control, AND the surprise rebate, Made Simple installed great units, provided awesome service, and cut our cost by 25%. We had to chase down the other 3 bids, and listen to excuses about traiffs, internet, printers and vacation. The only apology Made Simple had to make was for being early, every time. read more

The person came out on a time. He was very thorough and checked why my a/c wasn't working. Previous company wanted to sell me a new system. $15,000. There was a few things that Made Simple Heating checked and he fixed it. Very happy with the job he did. And I didn't need a new system! read more

When deciding who to work with for our HVAC installation, Made Simple Heating and Air Inc. was not the cheapest option but from the very beginning, they were by far the most professional, knowledgeable, and transparent, which made the decision easy. Henry and Servando did an amazing job with the installation. Their workmanship was clean, efficient, and detail-oriented, and they took the time to make sure everything was installed correctly and operating perfectly. You can tell they take pride in their work. What truly set Made Simple apart was Cesar. He went above and beyond by walking us through rebate programs we didn't even know we qualified for. Thanks to his guidance and handling of the process, we ended up receiving a $10,500 rebate from Silicon Valley Power, which made a huge difference in the overall cost of the project. If you're looking for a reliable HVAC contractor, heat pump installation, or furnace replacement in the Bay Area, especially if you want a company that understands energy rebates, permits, and local utility incentives, Made Simple Heating and Air Inc. is absolutely worth it. Professional team, excellent communication, and real savings in the end. Highly recommended! read more

Quick and thorough services. Help with rebate paperwork. Professional and courteous. Generally recommended.

We needed to get our furnace replaced and I'm glad we found Made Simple! Sonny was very knowledgeable and pricing was good. Jorge did a great job replacing the actual furnace. Communication was also very prompt. Overall, had a great experience with Made Simple and would highly recommend! read more

We got bids from multiple companies on how best to convert from a standard gas furnace to heat pumps. None of the others made much sense. Servando's assessment was thoughtful, taking into account our existing ducting and how to optimize air flow. He also tried to put together the most affordable solution, several times having to talk me out of what I thought was a more sophisticated solution, because it just wasn't worth the extra cost. Installation went smoothly and as planned. We were very happy with Servando and his crew. read more

Exceptional service and communication from the team at Made Simple Heating and Air . From the start Cesar was helpful on diagnosis over the phone unfortunately I was not able to repair it myself . Cesar did set up for Servando to come out and do an in-person inspection and had my system back up and running in a few hours and was reasonably priced . I definitely recommend Made Simple for any heating and air conditioning needs they are honest and very professional from beginning to the end of the process. read more

We are very happy with Made Simple Heating etc. Especially Antonio. He is the technician who took the time to trace the heater mechanisms and found a loose connection. I can't say enough. Four other technicians missed this. Thank you so much Antonio! read more

Servando and Cesar provided exceptional service for our home. Shortly after we moved in, they handled a furnace replacement and AC installation, guiding us through our options as first-time homeowners. Since then, they've remained incredibly helpful with follow-up questions. We highly recommend them and plan to use their services for our future needs. read more

Servando was great. Found the issue with my furnace and fixed it quickly. Thank you.

We had Servando come by when it's was freezing cold and our unit in the house we are renting went kaput! He was friendly, professional and explained to me the issue and worked diligently to make replace all the required parts to get us warm again! Soon after, my own rental place in San Jose was having issues with a new thermostat and once again we called Made simple and Servando took care of the issue immediately. I am so happy with the service I've received that they will continue to be my go to and recommendation for any hvac issues!! Thanks guys!! read more

It's moments like this where I'm so happy that there's a thing called Yelp because I had one of the best interactions with Made Simple/Servando. I run a martial arts business, so lots of people come to my school to workout and learn I click g kids and adults. It's winter and when the fans stopped working, I immediately went searching for someone that can help. I didn't have a clue who to call and Yelp has that project feature where it connects you with a number of companies. The fielding process is a chore but Servando's message stood out by being upfront on pricing which was appreciated. We got on a call and I asked if he can come in and assess the issue without me being there. It's not the safest thing but with my schedule and didn't want the kids to have a stuffy or cold school to come to so it was a necessity. He was not only able to accommodate, he was awesome about sending me pictures. Not just of the work but his truck and himself. Thoughtful, accommodating, and honest. I felt good about it. Here's the part that I really appreciated. The problem was multi part. And obviously costs are a concern and he was 100% on board with me. We had a gameplan on what we can do and provided an explanation, answered all my questions, provided options, and then gave me updates along the way. I can't say enough about Servando. Really happy with him and that's saying a lot when you're spending money on a surprise issue and you're walking away happy hah. An additional side note is that my neighbor in the plaza saw Servando at my unit and asked for him to see his HVAC issue too and not only did he help him out, he actually got the issue fixed and just hooked him up. That's pretty dang cool. He said it was a simple fix and he was happy he could help out. He didn't have to do that and I wanted to share that story. Remember when I wrote that I had no idea who to call? Well I do now. Servando and Made Simple will be my go-to HVAC company and I recommend them without a doubt. Check them out! read more

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Servando came out for a hvac check up at my home. Very knowledgeable and helpful and great pricing. Highly recommend using Made Simple!

Made simple has a very professional service team. I had my system replaced after getting quotes from multiple companies I felt they were honest and definitely delivered on the service. I would highly recommend them. read more

Made Simple Heating And Air - Heating & Air Conditioning/HVAC Near Me - Santa Clara, California

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I found Made Simple when my usual HVAC service couldn't respond when I needed HVAC repair on short noice. Sonny was able to come right away and give me an estimate. He suggested replacing the aged AC and gas furnace with a new heat pump. I decided it made sense under the circumstances and he had the technicians arrive the next day. They were knowledgeable and professional and completed the job neatly and efficiently In a day and a half. When I had trouble programming the smart phone controlled thermostat, they switched it out with a type of thermostat that I was more familiar with and did that right away. Later, Cesar told me about a rebate program that Silicon Valley Power had and walked me through how to fill out the application for a large rebate. The end result was a that I had a new quiet and energy-efficient system for a bargain price. It was a good experience, and I appreciate all their efforts. I hope to be able to use them in the future. I highly recommend Made Simple. . read more

So thankful for Edgar and Antonio for being able to schedule a service appointment on short notice! I appreciated that they reached out to me first via my Yelp Project. I talked to Edgar over the phone on Friday and had the appointment set up for the next Monday to repair/install a missing pilot generator in my Williams gas wall heater. Antonio arrived within the 2 hour window and quickly finished the task, making sure that the heater was working properly after lighting the pilot fire. Total lifesaver! read more

Made Simple Heating And Air - Heating & Air Conditioning/HVAC Near Me - Santa Clara, California

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Highly recommend Made Simple! During the peak of summer, our A/C unit gave out. After another company diagnosed the issue, they ghosted us so we asked one of our neighbors for a recommendation. They highly recommended Made Simple so we reached out to them. They came out, diagnosed the issue, sent an estimate and got to work! Servando was awesome, the whole company was so good with communication, they kept their word and completely upgraded/replaced our old broken unit. Even though the project took a little longer than expected, they made sure EVERYTHING was done immaculately. They lay down tarps and vacuum up all dust. Very considerate. Again, highly highly recommend Made Simple, you won't regret it. Best service around. read more

An update to my review, I've added 6 more stars to Made Simple Heating and Air. Servando's team completed the update on my furnace which included adding a drip line so condensation didn't pool up in and under the furnace, replace a malfunctioning internal part and did a system check before leaving. These guys are great, professional, timely, tidy and polite. If you need HVAC or general heater work, this is your company. read more

Highly recommend. Last year, I asked Servando and his team to install a heat pump for our house. But there was a challenge: we had to take out a furnace from the 1940s that was practically built into the house, install a new air handler in its place (in tight cramped conditions), and then use all the existing ductwork to zone the house. It was a custom job, not without its design constraints. Nevertheless, Servando's team managed to get all of that done in less than a week, brilliantly. His team was incredibly responsive, and came back to make sure everything was set up and working before closing out the job. Even a year later, when a filter needed to be reset, he came by and provided a new one on the house, and came up with an additive solution to help extend the air handler's filter life a bit longer--a great hack when living in a dusty old house with pets! We've been very happy with the heat pump and the work they did. And the best part is, Servando is just one text away, so if you ever need anything, he's there. read more

I am so grateful that Cesar answered the phone after 4 pm today when I called at least 10 companies familiar with my Bryan heater. I had service from Srvando within 15 minutes as he was on his way home and CHOSE to stop by my home. He quickly assessed the heating panel, pilot light, and wiring. He did a test on the thermostat which was the culprit. My house was a chilly 58 degrees. After a quick replacement, the heater turned on immediately. Thank you Srvando!!! Thank you to Made Simple Heating and Air for not coming the next day but fixing it right away. So grateful. I was impressed when the technician put on booties to enter my home with hardwood flooring so the booties were not needed but Srvando put them on and carefully placed his workbag on the floor. So professional. It is the little things in a company besides excellent service that really stands out! read more

100% Satisfied with made simple heating and air. Antonio was my service tech and he was very knowledgeable, genuine and honest. He was able to identify and address my AC condensation line issue the next day and also followed up to ensure everything was operating correctly. He also took the time to answer any questions I had to ensure my AC run properly all year round. I could see that being transparent with the customer is part of their values in this company and will definitely call them again for any AC issues. Thanks Antonio! read more

Made simple is a reliable and very professional. They explained everything throughly and got the job done in a timely manner! Servando and his team are one of a kind and I would recommend them to any that's looking for quality! read more

Quick response for diagnosis, but Overpriced as compared to other quotes to install new ac unit.

Working with Made Simple was "simple." Rafe was very knowledgeable and provided a clear and detail estimate with pictures showing what was "broken" that needed to be repaired. Antonio and Freddy were great! They showed up early to set up and were very meticulous sealing all of the registers and securely reconnecting the disconnected vents. They took the time to walk me through the pictures of what they did and how it looks. I am very satisfied with the repairs that they performed and would highly recommend them. read more

Servando is honest and very experienced. His prices are very competitive. He holds a high standard and is very professional. Will use for all my HVAC work. read more

AC was not cooling suddenly. Was able to schedule an appointment quickly with Made Simple. Servando came on time, inspected the system and explained the possible causes and quickly came to the root cause of capacitor. Got it replaced. Further helped fix wiring issue with thermostat. Definitely recommend. read more

This company is top notch. Vando Vargas was punctual and knowledgeable and a clear communicator. He took the time to really explain our options, particularly with the changes in the industry regulation in the coming years. I could tell he cared and was not interested in upselling us but instead cared about a job well done. I found out about this company from a realtor friend who knows many HVAC companies and said this one is a cut above. I highly recommend this company for furnace repair/replacement and heat pump options. read more