Honest and meticulous.  They quoted me a competitive price for work that they expected to complete within a few days.  The time to finish the job increased, but the price did not.  It's clear that they are *very* careful and detail-oriented during installation.  Fedor and the rest of the team also make everything before the work very easy; figuring out what you want, advising what to do, and communicating about scheduling/logistics.  Very happy overall, would recommend them without hesitation.  My wife and I have already used them twice: adding a central heat pump and later augmenting it, in select rooms, with mini splits. read more

Antonio was prompt, efficient and personable. He quickly assessed our air conditioner and, despite the unit's considerable age, recommended a reasonably priced repair. We so appreciate his expertise and honesty and would not hesitate to recommend Nur. read more

I highly recommend NUR HVAC to install or replace your old system. We had our 2 HVAC systems replaced with heat pump systems. Since we have solar installed on our roof, we opted for the Carrier heat pumps and new air handlers which don't use natural gas for heat. Their installers were always on time and cleaned up after each day of work. They arranged for the permit and scheduled final inspection. A very nice job and respectful staff!! read more

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My family recently hired Nur HVAC to help us install HVAC system in our house, and had a great experience with them. Ilias came by the house and was immediately able to assess our house and provide recommendations on how we could consider setting up HVAC systems based on our layout, what options we have and what the pros and cons the options are. He also mentioned that they are one of the biggest contractor for Mitsubishi systems. The whole process took a few weeks as we had to wait for permits to get approved before work can get started. We were quoted that the labor could take 4-5 business, but in the end it actually took 3.5 days which was great. The whole crew was professional and got the job done very efficiently. I would add some buffer on the times they quote in terms of when they might come, but overall, everything was mostly timely and the project was done in the timeframe we expected. For our crew we had Eldar and Andre and both were very professional and felt experienced and knew what they were doing. Overall, my family is very happy with the work that was done by Nur HVAC. read more

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I am happy to do business with Nur HVAC. They have an excellent phone service. Regina, who I talked to on the phone regarding my central heating problem, and she was very courteous, and helpful. Adlan did a thorough job to make sure that my central heating system worked properly before he left. I am very happy with their services. Thanks guys for the great service you have provided to me. Keep up with your great work read more

I've worked with Nur multiple times, specifically Fedor and Alex. They do a great job and are thorough. It's great to be able to switch from a gas furnace to a heat pump, which means we have A/C now too! They also installed a new thermostat and put more insulation around exterior ducting. They reply quickly and are polite. I've also seen them doing commercial HVAC systems so they are trusted by businesses too. read more

NUR replaced my very old AC with a new heat pump, and I am very pleased with their work. Their attention to detail stands out. The project manager, Fidor, communicates clearly about options that I have, and the engineer, Shilai, is skilled and hardworking. They care deeply about doing things the right way, not just getting the job done quickly. They replaced sections of piping that could affect system quality and relocated equipment to make space for the new unit, without additional charges. The insulation and pipe organization are professional and precise. Comparing side by side the new equipment installed with the old crap that the house had previous, you can easily tell the difference in quality. I appreciate how they handled the small things like removing old nails, tidying cables, and keeping the installation clean and well-organized. These are not required steps by code or in job description, but they did them anyway because they take pride in their work. They also avoid putting unnecessary ugly stickers on your equipment, which is a bonus. They may not focus much on sales presentations, but their workmanship speaks for itself. As an engineer myself, I value their straightforward, high-quality approach. read more

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We recently had an issue with our AC unit. The Nur HVAC tech was dispatched on the next business day and provided excellent service! Very thorough, clearly explained the problems and ensured that everything was - for sure - working properly before packing up. The cost was quite reasonable for the amount of time that the technician investigated (actually troubleshooting, not 'shot gunning') the problem and verified the solution. I would not hesitate to call Nur HVAC again! read more

Major communication issues. The person who inspects the home and provides the quote is never available during the project and they are the only person who can understand English. On top of that, they never properly communicate the project details to the guys who do the job and there is no way for you to speak to the guys doing the job since they don't speak English. And there is no proper response to follow up questions after the project as well. read more

Nur installed A/C throughout our house. We had an initial miscommunication at the beginning, but they took the time to understand exactly what we wanted, and from that point, everything was completed to perfection. I can't recommend them highly enough. read more

This is not the first project I have done with this team. I would like to note the exceptional quality of installation, really low prices and excellent service. read more

Nur HVAC - Heating & Air Conditioning/HVAC Near Me - Mountain View, California

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We installed a heat pump recently to be able to have AC and to replace an old furnace. Reached out to a few HVAC contractors and decided to go with NUR to install a Mitsubishi heat pump. David was our first point of contact and one of the main reasons we chose NUR. When he came to visit and provide an initial estimate, he explained the different options available and what to consider for each one, from duel fuel options to heat pumps. He was not pushy and was very patient with our questions. Afterwards, he provided a few quotes for us and answered questions via email and phone promptly. When it came to the installation, his team (Artur, Ilias, and others) was great as well; they were all very respectful and took great care in making sure the install was done properly. The install took 3 days and David came to check in towards the end of the install to make sure everything was working properly and things were cleaned up. NUR helped schedule the HERS test and city inspection afterwards. Overall, a fantastic experience. I would highly recommend working with NUR for any HVAC needs! read more

Nur HVAC - Heating & Air Conditioning/HVAC Near Me - Mountain View, California

Nur HVAC was very easy to communicate with and professional. Hugh praise to technician Adlan, who is knowledgeable and familiar with our apartment building. He promptly fixed the ac issue the same day as the diagnosis and went above and beyond to also help with the heating issue on a follow up visit. Would recommend this company to anybody in the bay area looking for hvac help. read more

Our family is really pleased with the service NUR HVAC provided in recent months. They answered our calls and provided the repair service on the same day. Their technicians are courteous, professional, and knowledgeable . NUR HVAC has a great team where they work together efficiently, and provided reliable service, thus they are truly a Five Stars review company. read more

Called because my commercial AC stopped blowing cold air. Was able to get an appointment for the next day. Got a message that Islam was en route. When he arrived he was very courteous and was able to change out the capacitor and get it working right away. Prices seemed fair, as well. I will definitely use them in the future for repairs and maintenance. read more

Excellent service and very knowledgeable staff. Artur is very helpful and patient with me.

I needed help with water leak near the condenser unit and they came over only to find out the issue was not with the HVAC unit. I love the fact they spent explaining and helping with recommended next steps. And they didn't charge me the diagnostic fee. I would call them if I ever needed help as they seem trustworthy. I highly recommend them. read more

Their installation is very professional. And they would like to respond to your additional questions and provide solutions for it. Good communication and good work. read more

The heat went out at my office. I reached out to Nur through Yelp, and they immediately responded and scheduled a visit in just a few days. A technician arrived within the scheduled window (towards the first half of the window) and had the issue diagnosed in minutes. He happened to have the necessary part, and for a reasonable charge, replaced the needed part. He also inspected the rest of the unit and pointed out places where maintenance is recommended, even a repair to the installation of the unit which was never spotted. Thank you for the prompt service! read more

We recently hired Nur HVAC to install a Mitsubishi heat pump HVAC system and were very satisfied with their service. Artur was our project manager and provided a thorough quote with different options based on our needs. He was very responsive and always answered our questions patiently throughout the entire process. Their price was quite competitive among the contractors we evaluated while the quality of their work was excellent. Maksim and Konstantin who came to install the system were highly experienced, pleasant and efficient. The office staff was also very responsive and kind to provide updates and help with rebate application. We would highly recommend Nur HVAC to anyone who is looking for a reliable contractor for heat pump HVAC system installation. read more

Provided lowest quote for Mitsubishi 4T heat pump in ducted system. Excellent communication and assistance with PCE loan and rebates. Fast and clean installation. Highly recommended. read more

We got a heat pump installed by Nur HVAC. Their quote was within the ballpark of the other ones we got. Transparent, prompt, and responsive during scheduling and permitting. The team that did the install was very hardworking and quality-oriented, kept us in the loop about schedule, always left the place clean at the end of the day, and was flexible in accomodating some last-minute changes we asked for. Overall highly recommended! read more

I found this company via Yelp a few days ago. They responded immediately to my needs with clear communication and prompt scheduling through Yelp messaging. This morning, their tech alerted me 30 minutes before arrival and completed the repair within an hour, diagnosing the issue and error messages. I needed to replace my thermostat (which was an old Honeywell approximately 35 years old!) They installed a new Honeywell and it's working great. read more

They responded promptly, were honest and thorough and communicative about the issues, solutions, and cost. Highly recommend and will use again. Very kind and good people. read more

Nur HVAC installed a dual-system heat pump for us (unit on the ground floor and another upstairs) a few months ago. We would highly recommend them for the quality of work at a competitive cost. The system has been working very well. read more

We called Nur Service to get a quote to replace our furnace and install an AC unit. They were able to come out in a few days. David came in on the day of the appointment and was very polite. He took a look at the furnace, our electrical panel, crawlspace, and patio area and explained to me what was and wasn't possible given the structure of the house and the ducts. They sent me a few different quotes for heat pumps and furnace/AC installs and they were quite competitive rates. After talking with them and a few other contractors, we decided to go with them and we're able to schedule the install quickly. During the install, we met Ilias (pictured) who was also very polite. He and his crew made sure lay down covers to protect the flooring and they got to work quick. The install took them 2 days and afterwards they cleaned up and gave us a free nest thermostat. David walked me through the house after the install was finished to check the vents and make sure air was flowing and that heating and cooling were working properly. They were quick, polite, affordable and cleanly. I would recommend them to others as well. read more

Nur HVAC - HVAC installer and new furnace - Heating & Air Conditioning/HVAC Near Me - Mountain View, California

Amazing, 10/10 experience with David, Sergei, and the rest of the NUR team. They completely overhauled my HVAC -- installed two dual-fuel furnace/heat pumps, two ductless mini split units, and completely re-did ductwork. The entire process was seamless from start to finish, including David coming to my house several times to walk me through different options before I had committed anything. There was no upsell, pressure, or anything like that - just honest/professional service and technical suggestions. The installation itself was smooth, taking less time than originally estimated with attention to detail. These guy do not cut corners! Anyway, take the time to speak with a handful of HVAC companies but, in the end, you will not find a better, more thoughtful, thorough, and professional crew than NUR. All done at a very fair price (compared to other companies). read more

We recently had our attic insulated and a few HVAC vents relocated by NUR VAC, and they did an absolutely fantastic job! The team was incredibly professional, leaving the workspace spotless, and the workers were friendly and polite throughout the process. We're extremely pleased with the quality of their work. On a separate note, I made an error while writing the payment check and accidentally overpaid. When Artur noticed the mistake, he promptly called to let me know and went out of his way to return the incorrect check and collect the right one. His honesty and effort were truly appreciated--thank you, Artur! read more

Islam is the best technician. He took his own time(not in a hurry), patient and very polite. Checked ducts in attic, fixed issue with furnace exhaust pipe and gave honest review about the condition. Definitely recommend him again. We hired Nur Hvac for regular HVAC maintenance service. read more

I was able to make an appt via Yelp communication with quick response. Kseniia gave me detailed information for their service to help replace a "Capacitor" recommended from another company that performed a system maintenance check the prior week. Very accommodating for scheduling the appt. The service tech, Michael K, was professional, courteous, knowledgeable, & came on time. (my bad for giving the wrong address) He was able to change the capacitor (thanks for have the part on your vehicle) & gave me some tips to so my AC unit would run more efficiently. (i changed the foam pipe insulation for the unit today!) I'm so happy with the company that I decided to make them my go to for HVAC needs: furnace/AC , system maintenance, etc. Thanks again for an All Star Team!! read more

our refrigerator light was not working and contacted Nur Service using Yelp Quote. We found them very reliable and knowledgeable to resolve our issue. Thank you Nur Service we highly recommend for any appliance repair read more

Nur HVAC - the light which is replaced using original parts - Heating & Air Conditioning/HVAC Near Me - Mountain View, California

I was quickly contacted after sending a message on yelp. Alex came out right on time and quickly fixed the problem with the AC unit. Excellent customer service and good value. Highly recommend NUR HVAC read more

Nur HVAC - Heating & Air Conditioning/HVAC Near Me - Mountain View, California

Islam provided excellent service for my rental property and even came in lower than estimated. Clear communication and provided photos of the issues with my HVAC unit. Definitely recommend. read more

Artur was our first point of contact in getting a competitive big to replace 4 HVAC units in our Palo Alto office building. He was on time and once he had completed his initial survey he recommended a second review of the work needed. NUR HVAC provided the most competitive cost estimate and did not ask for an upfront deposit. The installation was scheduled and since roof top placement was required, Artur came up with an ingenious plan to get the job done without ordering an expensive crane. Once installed, on our final walk through with NUR HVAC, Artur was once again there to ensure all the work was correct and operable. We will now enter a maintenance contract with NUR HVAC because it is rare find truthful, competent and pleasant vendors. read more

Installed a split AC in our garage. Provided a thorough quote, arrived on time for the job, and delievered on budget. Would recommend to anyone else looking to do the same. read more

NUR HVAC helped me to install ductless split air conditioning systems in my house. NUR HVAC is a highly technical team, they find the best solution to install HVAC. Fees are highly competitive and reasonable. read more

Nur HVAC - Heating & Air Conditioning/HVAC Near Me - Mountain View, California

This is a review for Nur HVAC. I replaced my previous Daikin split AC indoor and outdoor units with a Mitsubishi Heat Pump connected to my central duct and removed my old aging central heating unit as well. Their quote was in the middle compared to others, though others quoted lower prices for non-Mitsubishi systems. They recommended a top-of-the-line Mitsubishi system for installation. They are a diamond-certified installer of Mitsubishi systems. Their professionalism and work quality were just top-notch. I interacted with Elias, who surveyed and provided the price quote. He responded to all the questions I had. The installers were Eldar and Maxim. They worked in the sweltering heat to install the system quickly. Their work is just _so_ clean. A lot of attention to detail. They followed up with visits to check on the system and confirm that things are working well. I highly recommend them, and I will use them again. read more

Great service, very professional, and responsive in the quote, diagnosis, and repair all within the 24 hours I scheduled to fix our furnace issue, which turned out to be a motherboard issue. Highly recommend. read more

Nur HVAC - Heating & Air Conditioning/HVAC Near Me - Mountain View, California

They responded very quickly and were able to send out a tech within a couple days. They didn't have the parts they needed to fix our AC due to it's age and condition on the first visit, so we scheduled them to come back when they acquired the parts to finish the job. The tech was quick and efficient, and tested everything before completing the job. Definitely recommended. read more

Adlan came on time and found the problem right away. AC fixed within 30 mins, we were so grateful as there is a heat wave this week. Came inside to measure the air filter temperatures and the vent temperatures. Will call Nur HVAC again if needed. read more