Very happy with repair completed on my HVAC/AC. Fast, professional and honest. Highly recommend

Quick professional knowledgeable They performed repairs. Install ac. Quotes. They know this business well read more

Left the same review on Google but thought I'd cover my bases for others looking for an AC repair company. AC was making scary noises during the heat wave. Searched for ac repair companies online at 3am. Sent a message to FREON for service. Received a response from Aleks IMMEDIATELY. I thought they were computer generated text messages, but saw a typo and a following message with the correction! AC was making scary noises during the heat wave. Searched for ac repair companies online at 3am. Sent a message to FREON for service. Received a response from Aleks immediately and had my appointment scheduled for the following afternoon. Technician Gary replaced the capacitor and contactor and was done in 35 minutes! Satisfied with the speed of booking and repairing my ac unit! I've never booked a service appointment at 3am while in bed! By 320am, had my appointment scheduled for the following afternoon at 2pm. Technician, Gary, arrived at 1:55pm and replaced the capacitor and contactor and was done in 35 minutes! Price was reasonable (according to Google) and I even left a tip since I considered this an emergency appointment. Satisfied with the speed of booking and repairing my ac unit! read more

Slava spent time to explain different HVAC manufacturers. He gave me the quotes for 3 different HVAC manufacturers so I can compare. He also provides me information for all the rebates that I could get for heat pump upgrade. The price of the HVAC that I like is very competitive. I decided to use Freon for their service, reputation and price. I give them 5 stars for their initial response. Will wait for them to finish my 2 projects then I will do other review. Hope Slava and his team will deliver good installation and service as other people said read more

Freon did an amazing job putting in AC air conditioning into my old house. They were very professional and got the job done fast. They were also very affordable and provided me with options. You will not be disappointed by hiring them! read more

These guys are great people. Honest, reliable and trustworthy. He came to my house and then asked me if I checked the circuit breaker. Unknowingly I forgot to check it and when I checked it, it was just a circuit breaker. They didn't charge me for that. Awesome . I'd hire them again. read more

Responsive and willing to work through issues we had with flickering lights after heat pump install.

AC works great. The problem was identified and fixed the same day. Fast and efficient and only took a few hours.

Updated: Their manager issued me a refund for the ignitor change and apologized for the inconvenience. Our furnace stopped working the first time we turned it on after the long summer. The technician came and said he could try replace the ignitor or the control board since he was not able to diagnose. Then he changed the ignitor and seems that everything works. But after he left, the furnace stopped working again. The technician came back another day and told us he had to change the control board. And the change for that is $800, though he can give us a discount of $250 since he already charged us $250 to change the ignitor before. We asked him to explain why it worked when he was here but failed after he left. He can not provide any explanation, all he can tell us is that everything looks good, the only thing he can do is to change the control board. Actually we don't want to trust him any more since his explanation is weak, and $800 is too high. Plus it seems that we wasted the $250 to change the ignitor since the ignitor is not the root cause. We finally choose another company to fix our furnace. Of course with lower price than $550. read more

I sent them a request for a quote online, but instead of giving me even a basic estimate, they insisted on coming to my house first. I found that really inconvenient and honestly a bit suspicious. What made it worse is that the technician never even showed up. No call, no update, nothing. I was left waiting without any idea of what was going on. Based on my experience, the communication and professionalism just weren't there. I didn't feel like they valued my time, so I won't be using their services. read more

I have "interviewed" four other companies for this job, with estimates as high as 4,000. When Ali from Freon Service -they were the fifth- came over, he diagnosed a faulty pressure switch, swapped with a new one and left the house after an hour. Since then, the system works. I am posting this two weeks after the repairs. Total bill, including the diagnostics, $300. Before Ali's visit, the furnace would stop working non-deterministically, usually when we needed it most, then it would start again in a few hours. That happened once or twice a day. For reference, other diagnostics were: * Inducer motor * Blower motor * System board * Condensate collector That shows you how much "science" goes into this trade. Or maybe it's simply "information asymmetry" at its best. Good thing the competition is also healthy. read more

Need to replace the gas furnace and install new HVAC. Matt came for a free estimate and provided quote for several options, very patient to answer all my questions, keep updating the quote quickly. Technician Ivan came to finish the job in two days, very professional work. Highly recommended Freon for HVAC installation. read more

Thank you Freon, specifically John and Sherif for your amazing job with replacing our HVAC system. We did ac, heater, and replaced all of our old ducts. Thank goodness we did it because the old ducts were disgusting! John and Sherif were very good. I love th attention to detail, and how clean they were. They respected our home and kept things as tidy as they could. Can't wait to use this new system this winter! Thanks again John and Sherif read more

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Called the company after our HVAC unit stopped working. Ali (technician) came to diagnose the problem. Part was ordered and installed. We have heat! Great experience, knowledgeable and professional technician and good value. read more

I had a fantastic experience with Maximo! He installed new thermostats for me and did an outstanding job. He was incredibly patient and made sure everything was set up perfectly. His work is top-notch and professional. Highly recommend his services! read more

Good installation and friendly technicians. Saved lot of electricity and money. 100% recommended to others. Thanks read more

I had old duct work (with asbestos tape), and wanted to get those replaced. Slava (from Freon) came out the same day to take a look, and gave me an estimate. We had to work with a different company for asbestos removal. Slava and his team were able to co-ordinate that ASAP. We also had a tricky situation where the old furnace had to be removed to get rid of old plenum (which was out of scope). Even though it turned out to be more expensive than the original plan, they were able to get me a new furnace, and their team (Damon, and Mike) was very professional, didn't take any short cuts, and I was impressed by their quality of work. Slava was also very understanding of my situation, and was instrumental in making sure I got the best value of money, and coordinating everything at lightning speed. read more

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My wall furnace can not be turned on. Ali from Freon Service responded quickly and did a great job to fix it. Ali is very nice and finished work fast. The cost is also reasonable. read more

Gary replaced old broken furnace in my house for a new one. He clearly explained all possible options, job was done on time, all tests were done after completion of the work. Can not say anything about the cost, because this was the only estimate - I was in a hurry. Highly recommended. Alexei read more

Freon did an excellent job, my AC unit would not turn sporadically, especially during peak hours of the day. Freon was available the same day, performed diagnostic on the spot and fixed the issue. They are also very reasonably priced. read more

I've been with Freon Service for a long time. Their prices are reasonable and service are exceptional. Technicians Vlad and Gary were informative and friendly. I was very pleased with their promptness and professionalism. Freon is my go to A/C maintenance and repair. read more

Absolutely top class! Freon Service came through on short notice and took care of an AC maintenance request efficiently and economically. They were extremely professional, caring, and went above and beyond to ensure my grandparents were taken care of. They demonstrate value-driven practices and I wouldn't hesitate for a second to recommend them to others. Honest, reliable, fair, and trustworthy -- couldn't ask for more! read more

Replace my old gas furnace with a heat pump downstairs and installed a complete new heat pump system with ductwork in the attic upstairs. Also installed an attic ladder for easy access to the new heat pump. Our project team was Slava , John , Paul and Reef .They were really professional, and finished the job a day early. I really enjoyed working with Freon and its team. I will recommend them to anyone needing HVAC work. The City of San Jose (permit) hasn't come to inspect the work yet but will update if any issues arise. Both systems seem to be working good. read more

I got tired of rising gas prices. I also got tired of rats in my air ducts. I requested a consult with Freon HVAC and Slava came out to my house. He is very patient, knowledgeable and reasonable. He gave me a quote I couldn't refuse. Ivan and Andre were the HVAC technicians that did my installation. Both of them were professional, kind and knowledgeable. And very hard working! All three are an asset to Freon HVAC. I recommend this company without reservation! read more

Freon Service - Ivan and Andre Freon HVAC - Heating & Air Conditioning/HVAC Near Me - San Jose, California

We did a full HVAC duct replacement, quoted a few services on Yelp, and finally chose Freon. They are also one of the recommendations from the Agent we worked with. Freon Service did a fast and great job at a reasonable price, they also keep the job site clean after the job is done. read more

Installed new furnace. Responsive to questions and updates. Reasonable price. Helpful and understanding responses.

Great quality for reasonable price. I only needed to replace the leaking coil, but it was difficult to find a contractor who can do just that. Most were up selling replacing the AC as well, or even claiming that my coil is too old and cannot be replaced. Freon service did the work cleanly and nicely. read more

2 year old A/C wasn't cooling. Called a DIFFERENT company and they sent their tech promptly. He figured out the issue and said a part was needed to be replaced. They'd have to order it and it cost over $1000-. I called the next day to speak to the tech and get more detail on why a fairly new A/C would need an expensive part this soon. Their rep said that the tech would call me back. I didn't hear from that tech and called FREON SERVICE for a second opinion. FREON came out and fixed the problem for $59- Not sure if the other company (with 4.8 stars on yelp) is incompetent or was trying to rip me off .... A/c is fixed and works like new without needing a new part. THANK YOU, FREON!! Honest, prompt and hardworking folks! read more

They were very effective and quick to dissect the issue. Will come back to them if required.

Freon did a wonderful Mitsubishi heating and cooling systems installation for my whole house a year ago. i am now having a problem contacting the company to come out and service the system as required by the warranty. Have contacted the company by phone and text to no avail for the last two and a half months. I can understand if they are busy but the silence is no excuse. Hopefully this will get a reply. read more

If you're skimming reviews, Freon Service is a great residential heating contractor. Background--Last year (2023), I noticed that my central air conditioning system blew semi-cool air and ran most of the day. Then, the system just shut down. Not aware of Freon Service, I arranged for another AC repair service to see how to get my AC working again. The capacitor had gone bad in the almost two-decade-old outside condenser unit, and the technician was able to source a hard-to-find replacement. While the tech was replacing the capacitor, I mentioned that the air from our system wasn't that cool. He connected his equipment and indicated the system was down two or three pounds of Freon. While his AC service company no longer carried Freon, he recommended we try to find another AC repair company in San Jose that still carried Freon for repairs. He indicated it would cost $400-500 per pound. Being we were in September, we decided to wait until the summer of 2024 to do something about it. In late spring 2024, we began having pretty warm days. I found Freon Service on Yelp, liked the numerous positive reviews, and decided to call them to inquire about getting some Freon pumped into our system. They did have it, and they dispatched a tech the same day. The friendly Freon Service tech found that our Freon situation was much worse than just being down two to three pounds. It didn't have any Freon. If we had arranged for the system to be refilled last year, we likely would have wasted over $1,000. The Freon Service tech diagnosed that the leak originated at the evaporator coil in the attic. The contractor who initially installed the attic unit didn't get things quite right. The drainage system's level was off, causing water to pool next to the evaporator coil, which caused it to rust over time. That led to the Freon leak. The friendly Chief Comfort Advisor at Freon Service, Dennis, gave us a fair price. So, I decided to move forward. They even tossed in a cool new Nest thermostat for free. From the initial contact to diagnosis to repairs to wrapping things up, Freon Service did an excellent job with quality equipment at a fair price. And they were very careful to protect carpets and areas around attic access from getting dirty. They are now my go-to residential heating and cooling service. I highly recommend Freon Service. read more

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We could not have been more pleased with the professionalism that we experienced working with IRBIS Team. The process began with a site visit by Justin B who did an evaluation of both the existing system and the +/- of our units' current location. Within 24 hours Justin provided us with 4 detailed estimates. They ranged from a barebones replacement of our existing AC unit to a total HVAC upgrade. Justin also provided us with the information concerning rebates and tax credits available. Our choice included a rebate and tax credit. Prior to installation Santiago from IBRC's rebate Team reached out to confirm the process and timeline to secure the rebate. This provided confidence that the rebate process was in motion and would not result in a "Hanging Chad" issue, to be resolved later. The installation team arrived as scheduled. Alex, Ivan & Javier performed a site tour with me to explain the plan for the day and the extent of modifications to expect. Alex and his Team were at all times courteous, informative, and not only left the site clean, but cleaned as they went. Small touches, like wearing shoe slippers whenever entering the house is just another sign of respect for the customer's home At the end of the first day Alex provided a walkthrough of the work that had been completed and provided an update of what were the final steps. The installation was completed ahead of schedule on the following day. In a business environment where often Customer Service is impacted we always felt we had the full support of the IRBIS Team. read more

I called Freon service and spoke with Jensen who proposed the time for Andy to come and have an assessment. Price quoted was very fair and i agreed. He came by right on time with a communication before hand to let me know the ETA. The minute he went to the outdoor unit, he already kind of knew what's could potentially be wrong and quote me with another price that's was very fair as well. 15 min after he replaced the part and the unit is back to normal. Jensen, follow up a couple of days after to make sure that the service is good and nothing else is wrong with my experience. I think honesty and straight forward without the need to up sale any unnecessary stuff is key. I am quite sensitive with that and I did not nose any of that at all during the service period. I'm very comfortable of recommending their service to anyone. read more

Fixed quickly the same day with a great people come and help us. Reasonable price at evening rates.

Vlad really helped our family out after our air conditioning system stopped working during a heat wave due to another contractor's faulty modifications to the drain system. He identified the issue right away and replaced the unreliable pump based drainage with a passive drain just as the home builder had originally designed. I can tell he takes pride in his work and truly knows his stuff! read more

Folks did the evaluation and suggested to replace the cooling system because it was almost 20 years old. Home owner agreed and the job was done in 2 days. No problems, no issues, everything is working, it was clean and they pick the old unit as well. Thank you, great job! read more

Freon was provided very professional and quick service. I highly recommend them. Absolutely 5 stars reviews! read more

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We decided to get a mini split unit for our bedroom and everything went smoothly. From the scheduling to the consultation to the installation. Freon responded to our messages very quickly. All our questions were answered. Knowledgeable and friendly. The estimator and the technicians made sure we didn't have any concerns along the way. Very professional. Everyone wore booties while in our home, they covered the floors from the front door to the bedroom, they placed tarps over our belongings, they vacuumed after the install. They were careful about everything.. I don't know much about HVAC, but I can say that I am pleased with how the installation turned out. Everything looks tidy and neat. Great service from a great staff. read more

Freon did a great job. In and out same day. Reasonable enough price for the work that was done.

Freon services is a highly professional HVAC company. I have hired two times. The last time was to install a ductless AC unit. Staff members are professional, courteous, and on time. read more