Adlan came on time and found the problem right away. AC fixed within 30 mins, we were so grateful as there is a heat wave this week. Came inside to measure the air filter temperatures and the vent temperatures. Will call Nur HVAC again if needed. read more

I hired Nur to install ductless split air conditioning systems in my townhouse and strongly recommend them for such projects. NUR HVAC is a highly technical team that will understand your needs and concerns, and work hard to build the perfect solution for you. Their biggest advantage is that David & Ilyas are highly technical (and do not rely on a sales estimator), resulting in an optimal solution and cost. My HOA has very stringent architectural & aesthetic requirements for installation of HVAC systems. Nur's team created the most unique solution that was even better than our HOA's guidelines and installed 3 ductless mini splits in my townhouse style condo. They are very responsive and prompt with communications too. read more

We were looking to replace our 3 wall heaters (installed by the previous owner) with heat pump, and got three quotes from the three nearby HVAC services with the highest Yelp ratings: 1. Nur HVAC: Provided multiple options with both Mitsubishi and Daikin. The Mitsubishi option is more expensive. Provided some information regarding rebates & tax credits but not comprehensive. 2. IRBIS HVAC: Also multiple options but with Carrier. Slightly more expensive than Nur's Mitsubishi option. They provided very comprehensive information on all the available rebates & tax credits, which I appreciate a lot. 3. EM Energy & Air: Their quote is with Daikin, but is more expensive than Nur since they charge extra for removing existing wall heaters. They didn't provide any rebates & tax credits information. After doing some research on brands (Mitsubishi vs Daikin vs Carrier), it seems the internet believes Mitsubishi's system is the best among the three. Also given Nur's reasonable pricing, we decided to go with Nur's Mitsubishi mini-split option with 3 wall mount units. The installation was smooth; it took about 3.5 days. They were friendly, courteous, and paid attention to details, and always did a thorough clean-up at the end of the day. On the last day, Artur walked me through the system and we did the testing together. Overall it was a great experience and I would highly recommend them to others. read more

Nur HVAC - Heating & Air Conditioning/HVAC Near Me - Mountain View, California

I did extensive research in looking for an HVAC team to install central air conditioning in our home. I ended up getting 4 quotes. The team at Nur HVAC were very responsive, came up with a great proposal that was cost effective. They worked efficiently to do the installation and the system works really well now. Very happy with the service from David and team. I would highly recommend. read more

Nur HVAC - Installed smart thermostat - Heating & Air Conditioning/HVAC Near Me - Mountain View, California

Outstanding work on replacing my heating furnace with excellent quality. Very responsive & timely finish. Strong recommendation!

Nur is best! Our ADU heater is broken and we created Yelp project and Nut contacted us. They are responsive and answered all questions and gave us a price range of fix! Most of company charges for initial consultation (and Nur does too); so knowing the rough issue and price was greatly helpful. Arthur arrived next day morning and he fixed and checked the system promptly. Thanks Nur! read more

Nur HVAC are great company for HVAC. David, Alexander, Constantine and Arthur are very helpful and they are all knowledgeable and experienced with HVAC. They are very competitive in price and they have quality HVAC and the workmanship is excellent. We are very happy with this company. read more

Nur HVAC - Heat pump - Heating & Air Conditioning/HVAC Near Me - Mountain View, California

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"I was lucky to find this guys. They made a great job for a good price". Very fast . Thenk you guys read more

Nur HVAC - Heating & Air Conditioning/HVAC Near Me - Mountain View, California

A quick note to thank Nur, and especially Misha (Mikhail Potapov) for a rapid diagnosis and initial triage of our Carrier 58MVP080 series furnace : and a blower motor not working/ Misha came and was extremely courteous and professional: fast and competent: I am an electrical engineer (only be education) and so it was great to see one by Profession. Fast and precise diagnosis, detachment, and prop of the unit for repair. The replacement is TBD but awaiting the estimate and next steps. read more

I needed to temporarily remove, store, then reinstall my HVAC unit in my back yard because I was getting it epoxied. Nur HVAC gave me a very reasonable quote. Their tech Islam was very friendly and professional and showed up on time, went above and beyond in fulfilling my particular requests, and absolutely knew what he was talking about and what he was doing. If you get assigned Islam as your guy, consider yourself lucky. read more

Nur HVAC installed a mitsubishi minisplit for us and it was a fantastic experience. I actually did two HVAC projects this year: one with IRBIS HVAC and one with Nur HVAC. While the IRBIS HVAC experience was good, Nur HVAC felt like working with someone who truly cared about their work. The key is that David, who is the business owner, scopes his own projects and doesn't have field reps to do that for him. It's the extra difference that allows him to complete his projects with an elevated degree of service. I've already told others about David and the Nur HVAC team, I wouldn't hesitate to work with them again. read more

Nur HVAC - Heating & Air Conditioning/HVAC Near Me - Mountain View, California

I left a request in yelp. Within minutes, I got a message from David. They visited our house next day and provided the quotes the same day. They explained and responded our questions professionally during the contract negotiation. When the AC model we liked was unavailable after signing off the contract, they provided the alternative and gave us the discount. The installation crew led by Igor was awesome. It is a cold March. The crew worked overtimes to replace two old furnaces and two ACs to ensure the least disruption of heating. They were very careful not to generate dusts in our house. We will recommend Nur service to our friends. read more

Nur HVAC - Two new ACs - Heating & Air Conditioning/HVAC Near Me - Mountain View, California

We wanted to install an AC in our condo and replace the old gas furnace. We are happy that we had business with Nur HVAC. Their estimator was a professional who explained us all the options including the least expensive ones. Their quotes and estimates looked honest and fair, their pricing was way better than the competitors (almost twice less the amount than some other greedy dealers). We decided to proceed and made an appointment for the installation. The equipment installed is modern and quiet. The consumables used were all high quality and brand new. The guys were professional, on time, diligent and not cutting corners during the installation process. All conduits look neat and nice. Everything looks great. They left the place tidy and clean. After we used the system for a couple of days we realized that some custom tuning might be necessary for our apartment, to which Nur HVAC quickly made a new appointment and fixed all the issues for free. Nur HVAC are reliable, responsible and dependable. I highly recommend them to everyone who needs HVAC services in Bay Area. P.S. We got a few quotes from other companies too. They were sending us basically a sales person who would be just trying to figure out how much we could afford to pay. So I ended up with a few obviously unfair quotes which I didn't want to proceed with. Also the sales people were not always nice. Once they find out your budget is tight, they kinda lose interest in you. Reluctantly talking and just leaving as soon as they can. read more

Nur HVAC - New gas furnace combined with the evaporator coil of the heat pump installed. They also installed a modern thermostat - Heating & Air Conditioning/HVAC Near Me - Mountain View, California

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Michael texted that he was en route and came exactly on time. He was thorough and considerate. The requested routine maintenance was performed efficiently and no attempt was made to do unneeded work. The price for service was far better than a competitor who wanted to add many unnecessary things. I would continue to use this company/ technician in the future. read more

I have a 20-years old furnace in my house and live through the hot days without AC. Finally, I decided to replace the old system and install the AC for good. I've quoted a few providers. Ilias and his team replied with the best offer after they have done the free inspection. They have a quickly scheduled the installation and have all the necessary parts in stock. The job was nicely finished with great quality. Ilias and his crew are nice and patiently explain the system to me and make sure I got all the information. They also used carpet to protect the floor and cleaned up the work site after they're done. They totally exceed my expectations. read more

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This may sound made up, but it's true. My 8 yr old AC unit conked out on the hottest day of the decade! Most repair places couldn't come for a week. Kseniia was very responsive and, as soon as there was a cancellation, she got a guy (Artur) out the next day (almost as hot out). The AC unit needed more repair than I could have anticipated (which means $$$!) but Artur explained everything and it all seemed on the level (I didn't do any price comparisons, so I don't know how much it would've cost with a different repair service). In the end, my AC works better than ever (it was slowly leaking refrigerant for what must have been years) and I owe a debt of gratitude to NUR read more

Our ancient wall furnace went out and Islam diagnosed the problem as a dead flame sensor. Unfortunately our unit is so old that manufacturers discontinued the style of flame sensor that fits. He gave me the option of replacing the entire furnace, or having him try to re-work our old unit to fit the new style of sensor. We opted for the re-work. Islam had to get creative and rummaged up a holder for the new sensor, then had to modify our furnace to attach the holder. He was resourceful and handy, and managed to do a custom modification to keep our old furnace running a little longer. Thanks Islam! read more

I cannot recommend Artur and the team behind NUR HVAC enough. I thank them every single day that my house is so much more comfortable than it was. Their installation of my heat pump was top-notch, and they didn't deceive me like a lot of other contractors. Stand-up guys doing excellent work at a reasonable price. You will never regret hiring them. And if even the tiniest thing goes wrong, they will come back and make it right, at no additional cost. If you need an honest, trustworthy HVAC installer, they are by far the best I've found. Super-sweet people and incredibly skilled engineers. You really can't ask for anything better than that. read more

This is a business where the owners -- Ilias and David -- really care and they cherish their customers -- which is refreshing and seemingly too rare these days. I highly recommend NUR and their team and will be keeping their contact information close. I had a challenging noise-related issue in my HVAC ducts. I live in a century home and have had other HVAC folks come out to quote fixes, and no one could figure out what the issue was or even begin to put together a fix. The NUR team listened, understood the issue, and put together a plan to fix it. The quote was very reasonable for the area, and lower than companies that do more marketing. The team that did the work was incredibly respectful of my home -- I have a crawling baby and they made sure things were clean and safe for her even though the work was messy. There was an issue where the original fix didn't actually "fix" the problem (it's noise, and it's most obvious at nighttime, so hard to check during working hours) -- and then when I tried to schedule a time to get that fixed, my appointment kept getting dropped or rescheduled. I escalated to the owner who came over right away, assessed the situation, and put a correction plan in place. They worked hard the Friday before Christmas to fix the noise and came by a week later to confirm it was fixed and to finish everything up. This experience could have gone sideways in the middle there but the NUR team really saved it and have turned me into a long-term customer. I highly recommend them. read more

Great company! David was very nice and friendly during first visit! Whole project took just 2 days.

Great service and quick response! Our gas heater went down over the holiday season, folks were able to schedule an appointment over the weekend. Huge Kudos to Michael and Igor for a precise diagnosis of the problem, providing multiple choices to solve it; and overall keeping ourselves heated. Will definitely follow up for future projects, great job and huge thanks read more

Nur HVAC - Gas heater - Heating & Air Conditioning/HVAC Near Me - Mountain View, California

Our thermostat suddenly failed. Got a very strong positive referral for Nur from my electrician. Nur was solid on his communication and quote generation process. While the job was simple Nur got the basics right - showed up on time, wore a mask and booties, quickly installed the new thermostat and made sure it was working, Very professional and very reasonable. read more

Needed to install a new Miele dishwasher. Nur Service's quote came inline with the other installers but they were able to come the same day! Ilyas came out to install and the experience was great. A previous installer had an issue with the copper waterline from my old GE washer, but Ilyas was careful and detached it without issue. He removed the old dishwasher, unpacked the new one, carefully installed it, tested, game me some recommendations and hauled the old one away. Completely professional and overall great experience for a dishwasher install. read more

My appliance issue: 15 year old electric oven temperature knobs were not working/jammmed. I sent a message for service requests through Yelp and Nur Service immediately replied; being the first Provider to address my inquiry. After waiting a bit longer for other Providers to respond, I hired Nur Service since their initial diagnosis quote was fair compared to others and their availability was quick (next day). The technicians came at the scheduled appointment time and quickly determined the issue and resolution. They were professional and non-disruptive. Once the work was done, the technicians offered advice on potential future items to consider for my appliance (although no fix were necessary at the moment). The pricing was fair, responsiveness quick and work reliable. I will definitely use Nur Service again. read more

Fast and great. No BS! Air conditioning was leaking from ceiling. Came out same day with a free diagnosis and flushed the main and secondary drains and modified the pipe that may have been the original problem. Very professional and experienced. He even offered to put in a sensor switch to shut off the HVAC if it got clogged again. I didn't need this but was impressed he had the expertise to put in this solution. Would recommend! read more

They were very responsive, understanding, efficient, and provided good quality work. They fixed our attic fan. The cost was reasonable as well. Highly recommend. read more

Competitive pricing, professional, and gone extra miles to help my existing home. Igor and Mike were awesome. They finished on time and were more than willing to work with me on finding clever ways to not have to make new holes to my walls. During the work, they identified opportunities to install new electrical outlets and help fix my doorbell electrical connection, which other contractors have told me required opening up walls. read more

Amazing experience!! Alex and Artur worked tirelessly throughout the entire project. They completed the project with a very high quality. We will definitely reach out to Nur again in the future. Highly recommended for whoever needs HVAC solutions. read more

Summary: great value, high quality install that paid attention to details, owner and employees listen to and value customer feedback, clean work, high integrity business, responsive and communicative Normally one would not describe their heating and cooling equipment as a work of art, but I hope to change your mind after describing how Fedor, Aleksander, David, Artur, and the rest of Nur HVAC did an impeccably beautiful install of a new heat pump and new ductwork, removal of old gas furnace, and removal of old asbestos ducts. Throughout the process, they made me feel like a highly valued customer. I would recommend them with zero hesitation to anyone looking for an honest and diligent HVAC contractor that performs top-notch work. This will be a very long review. Nur HVAC is so awesome that I feel they deserve having a story written about my entire experience with them that was positive all the way through. [Sales experience] After dealing with the shock in natural gas prices and the sweltering summers, I decided it was time to ditch my old inefficient gas furnace upgrade me and family to the latest efficient heat pump technology that both reduces my utility bills in the winter and provides air conditioning during the summer. I shopped around various HVAC contractors on Yelp, and I was fortunate to have Nur HVAC respond. David, the owner, came out to give me a quote, and I immediately had a great first impression of him and Nur. Unlike other companies who sent sales reps, David was highly knowledgeable in HVAC, and he listened to me and what I wanted as opposed to trying to push me a hard sale. David is a rare gem in the HVAC industry, where instead of trying to upsell every chance, he actually thinks about what is needed, what's a waste of money, and he conducts himself with the utmost integrity to give the best recommendation for me and not his own pocketbook. The integrity and honesty of Nur is seen when they automatically included permits and HERS testing in the quote. Several other installers I spoke to wanted extra for the permit, the implication being that the default would be unpermitted work. I continued conversing with David, and he would always respond quickly and professionally. At the end of the day, Nur came in with a very competitive bid, and it was an easy decision for me to choose them because of the rapport I developed with David. [Install experience] Nur handled applying for a permit, and once the permit was approved, they immediately scheduled my install. This was a fairly large project, and they estimated that it would take about one week's worth of work. My install team was Fedor and Aleksander, and I cannot overstate how awesome they were. They showed up punctually every day at 9am in the morning and worked until 6pm in the evening until the whole job was completed. The pride that they took in their work is immediately apparent: the work was not rushed, no corners were cut, they made sure to do everything right all the way down the finest details, and they made sure to clean up every small speck of dust and dirt. For example, when putting in the new vents: they applied several sealant coats inside the vent box to make sure that the ductwork would not leak conditioned air to increase system efficiency. When they finished, they cleaned my attic and made it spotless. Fedor and Aleksander entertained my curiosity in the work and were more than happy to take my feedback and requests, which is further evidence that they actually enjoy the work and have a customer-first approach to their job. For example, there was an audible humming heard inside the home when the outdoor unit was first powered on, and they quickly acted on my observation to add vibration dampening materials that made the noise go away. While making small talk with Fedor, I learned that he used to work in the HVAC industry before he came to America, which explains the expertise and perfectionism that he brought to my job. If you end up working with Nur, I unequivocally recommend you to request Fedor and Aleksander to work on your job, you won't be disappointed. [After install] Kseniia and Chinaza from the office ensured that the HERS tester and city inspector, who are third parties not affiliated with Nur, could be scheduled around my busy life. The HERS tester showed up on time, and he finished the HERS test within 30 minutes and told me that everything looked great. After this, Nur set up the city inspection so the permit could be finaled. Artur arrived on inspection day, and he helped ensure that the inspection process would be completed smoothly. The city inspector commented on how well done the install was, and he only had effusive praise for how well done everything was: the ducting, the air handler, the outdoor unit, the condensate line, and even how clean the attic was. On top of all of this, I am saving money on my utility bill! read more

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The customer service rep and the technician were thorough, friendly, and patient. Excellent overall service. Would highly recommend. Our AC stopped working and I reached out to a few companies on Yelp to get info. Nur HVAC was fast and patient in responding to all my questions regarding cost for a diagnostic, and rough quotes for refilling freon in case that ended up being the issue. They were transparent about costs, but also managed expectations given they hadn't seen the issue. After the technician arrived (Michael K), he confirmed I was low on freon, likely because of a leak. He gave me a few options, costs, and his recommendations on further diagnosis, especially given how old my system was (20+yrs). He was patient to educate me about the system so I could make an informed decision. We confirmed the leak was small, and I was OK with just filling with freon, rather than trying to find/patch the leak or replacing the system. The cost of adding freon covered the diagnostic fee. read more

My Samsung washer machine was out of guaratee after 3 years and it started leaking. I called Nur service, and Michael arrived after 1/2 hour. He checked the machine and found the problem. He then ordered the parts and within 2 days he came and fixed the washer for me. He not only fixed the machine, but also took time to show me how to do maintenance on the machine to keep it running better. The service is excelent, and the price is really reasonable. I did call other services before and they only charged me the inspection and told me to replace the machine. Michael took time to inspect and did not charge me the inspection time and only charged for the fixing time. Michael is really knowledgable and prfessional. His service is excelent and the price is really good. read more

Nur HVAC - My Samsung washer machine - Heating & Air Conditioning/HVAC Near Me - Mountain View, California

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Ilias and David replaced my williams gas wall furnace. I am happy with their service. Very responsive, arrived on time and finished the job. They also cleaned up after the work and discarded the old furnace. will definitely consider them for my future projects. read more

Nur HVAC - new williams gas wall heater - Heating & Air Conditioning/HVAC Near Me - Mountain View, California

They are very professional and nice to explain to me what caused the problem. Also the fee they charged are very reasonable comparing to what I paid a couple of years ago. So I recommend Nur HVAC to pother people need the repair or service. read more

Communication was fast and easy - thank you Kseniia! Michael came next day and fixed the issue with my furnace. Thank you, it was fast and reasonable price! read more

Due to condensation, and debris in drain pipe, there was a slight overflow of water under the AC unit located in the garage. I was bit concerned of a leak in the coil or something so called up few places while I started to learn about the situation. 4 to 5 HVAC vendors reached out here and everyone quoted their diagnostic fee and the usual stuff. When I shared my learnings to ensure there is nothing major and it's just a debris, most of the vendors that I reached failed to clearly articulate what would or could happen to correlate my observations to the issue that might be happening. Only Nur HVAC, the owner llias stood out, shared his view and said he can come out and help. He came out the next day, was very professional, explained the situation, diagnosed the issue and cleaned the area of clog and said, he didn't do anything to take the fee, and provided an alternate solution if this ever happens. Will be sure to call him!! Thank you, llias read more

David and whole Nur Hvac team did an excellent job installing HVAC and furnace at my place. They gave a very reasonable quote for the whole project including permits and completed it before time. They even helped in removing asbestos build up in vents. The quality of going above and beyond for a project and making sure customer satisfaction is a priority, makes them a great team to work with. I would highly recommend them. read more

Nur HVAC - David with the furnace installed - Heating & Air Conditioning/HVAC Near Me - Mountain View, California

Called in on Saturday and set up an appointment on Monday. Adlan showed up a little early and got to work after I explained that the condenser fan wasn't operating, but it appears to be getting power. He quickly diagnosed the problem being a slightly loose wire from the fuse box and a bad capacitor. We were up and running very quickly and Adlan explained every step of the way so I understood what the problem was and how it was resolved. Very polite fella, too. read more

They are great, since they put customer experience their priority. I have a broken freezer (due to a condenser issue) for my 2019 LG, which is four years old. They came to my place and made a comprehensive diagnosis. After finding out it is due to the condenser, they recommend I contact LG as it is still within the warranty - to save my money. Moreover, they waived the diagnosis fee ($85) since "they think they didn't do anything valuable to me". This is amazing! They not only are very honest but put my needs ahead of theirs. I would highly recommend them for any of the service. read more

I arranged a Nur technician to come in to repair my refrigerator. His altitude was very rude and impolite ever before entering the door. His English was hard to understand. I cancelled his service immediately. This is a very rare experience I have ever experienced during my long time residence at Silicon Valley. A truly surprise to me. Very disappointing. read more

My HVAC stopped working on Thursday. I requested a diagnostic from Nur Service on the same day. The technician (Artur) came on time and found a problem in 15 mins. He answered our questions and within half an hour from him leaving we got a quote. The quote was lower than another company (mainly due to part price) so we went with Nur Service. On the next day Artur came again and replaced broken part. It took about 30 mins and another 30 minutes to thoroughly test it. The technician was highly qualified and answered all our questions as well as suggested possible improvements to our HVAC system: it was running 50% or on stage 1 all the time even though it was 2-stage system. Overall, I'm satisfied with the service although I think labor prices are very high in my area ($350 to replace blower fan motor). Anyway it was similar to the other quote we got. read more