Came into Macy's asked Nalin for a gift box and showed her my receipt of payment, she refused to give me a gift box and tried to deter another co worker from giving me a gift box. I requested the manager, she walked away and told me that I would not get one because I purchased from another store! I am in this Macy's all the time buying. I was really shocked at her low customer service and smelling at others as I waited. While she went away, Vanessa asked me if she could assist! She got the gift box immediately after seeing the receipt! What GRWAT CUSTOMER SERVICE SHE HAS! Then she proceeded to assist others! Dear Vanessa, this 5 star is for your amazing customer service! Thanks read more