What good does it do to put the customer's name on an appointment calendar and not be able to…read moreservice the vehicle when scheduled? This business inconvenienced me, a one hundred percent disabled, US Army Delta Force combat veteran with no apparent concern whatsoever. In addition, the older female receptionist claims to be "very important" in the community. If I treated any member of the owner's family in the manner that I was treated, he would be very upset. I invite the owner to resolve this with me alone, whenever he can muster the self-respect to do so. I welcome the opportunity to teach the owner, what it means to be mindful in respecting others. The sad thing is he seems to be a likable fella, just not very organized, and possibly ignorant, regarding interacting with those outside of a garage setting. The last two individuals that disrespected me in Dunn, NC, either no longer work in Dunn or only on a limited basis. 1SG(R) John Osborn SFQC 3-83 / OTC-18

Do not recommend! Very unprofessional, had to take my car back to them so many times for the same…read moreissue and then he literally charged us $110.75 just because he was angry & thinks he can, because his son works for the Sheriff's Dept , Not justified by any means or he was going to place a lein on my car, the owner has a very bad temper.Run the other way! We are new to the area, Military and were treated in this manner.

Thank you thank you Dunn Tire for getting my kids tire fixed quickly and back on the road! And…read morefor free! So nice of you! This mama really appreciates you!

Excellent service, professionals doing a great JOB!! They took me in as a walk-in and they gave me…read morea full brakes report, estimate was good and accurate, the work was done within 2 hours. The receptionist area is comfortable, and the office manager, she was really nice and offered water and to adjust the AC to our liking, very nice place and the work was done right, and for a good cost.

I've had over $14k of work done on my truck in the past year in 2 different states and about 4…read moredifferent shops and my visit to raynors was the most pleasant experience at a shop I have had. Very welcoming staff and Jeremy was very honest and did a very good and clean job on my truck. The price was unbeatable as well.

Had my muffler break off while on I95. Pull into Dunn, NC, and found Raynor's. Installed a new…read moremuffler in 30 minutes, great price and services. Highly recommended.

On a move from the DC area to Southern Florida, our brakes began to make a strange noise. Arturo…read moreassessed the repairs needed, made a reasonable estimate and got us back on the road within 2 1/2 hours. We can't thank them enough for their swift attention in our time of need. If you have an auto repair need do not hesitate to ask for their help.

From the owner: Welcome to Arturo Auto Repair!…read more We offer honest, reliable, and high-quality auto repair services. Our services include transmission repair, brakes, engine diagnostics, A/C service, oil changes, and general maintenance — and much more! We focus on fair pricing, fast service, and customer satisfaction. Feel free to call or message us anytime — we’re here to help!

While traveling to Virginia Beach in my rv I was having an issue with a tire. Called blacks tire…read moreand they had us come right in and replaced the valve stem on the spot. Thank you so much guys You saved the day. A++

I made an appointment for 2p and showed up a little early for 4 tires and alignment. My car didn't…read moreget taken back till 3p and wasn't done till after 4p. No explanation whatsoever.

The Lobby & Bathroom is Clean, Social Distanced Practiced, and Hand Sanitizer is Provided at Front…read moreDesk. Staff is Very Friendly & Mechanics are Knowledgeable in Repair.

From the owner: Our business specializes in making our customers satisfied, by performing the best repairs the…read moreright way. We also offer towing, and we do service repairs wherever your vehicle is, we come to you. We aim to give our customers Total Victory service.

The service tech was polite and friendly. Two months after having new tires installed there I had…read moreto have one replaced under my road hazard warranty (not their fault). Upon taking my vehicle to Firestone to have it replaced I was informed that the last place that installed tires cross threaded the lug nuts on my wheel and they all had to be forced out and replaced.

I originally came in just to get my truck inspected after moving to the county, and the service was…read moreexcellent from the start. They took the time to clearly explain how inspections work here, which really helped since I'm new to the area. As they finished up, I mentioned noticing a leak in my truck. They immediately checked it out, diagnosed the issue, and walked me through the options. The pricing they gave me was very reasonable, clear, and honestly made sense for the work that needed to be done -- no hidden fees or confusing explanations. When I explained that I couldn't take care of it right away due to just buying a house with my wife and waiting on my next paycheck -- and that I'm active-duty military -- they didn't pressure me or dismiss the situation. Instead, they genuinely understood and offered a solution that honestly surprised me. They offered to fix the issue and set up a payment arrangement so I wouldn't be stuck without a working truck. As someone in the military, I don't look for handouts, and I'm usually the type to just tough it out and wait. But they understood the realities of my situation and treated me with respect, empathy, and professionalism. I truly appreciate how they handled everything. The fair pricing, honesty, and willingness to help made a stressful situation much easier. Because of that, I'll definitely continue bringing my truck here for future service. Highly recommended.

Chris & Nick were lifesavers & came right out @ 3am to change a blown-out tire for us to get us…read moreback on the road (after AAA had let us down by making us wait over 4 hrs late at night, without ever showing up). Chris & Nick did the job fast & thoroughly, & were very personable. They worked with me & charged a fair price, certainly earning my future car repair business !!! It's nice to know that there are still some honest, capable mechanics out there to help you, in a time of need

I gave them benefit of the doubt time and time again, but I was continuously lied to about an ETA…read more I was charged $80 for an assessment of the vehicle damage. I was told to order a part to the rear bumper and they could put it on. I was told to reach out to them when the part arrived and I done so I was given a date and an ETA after I begged for it and they never showed up nor did they communicate they wouldn't make it. I had to reach out to them and got a response that he was still at the prior scheduled repair and sometimes things take longer. I'm not slow and I know things happen, but communication is key. I also put my day on hold for the second time as they gave me a time frame. Then I was told "If I'm at an appointment I don't always have my phone, my hands are greasy so can't text, etc". All clients should be of importance including the one you gave a time frame. It takes 2 minutes to wipe your hands and send an update on the situation. Then he says "I was trying to do you a favor by coming on your off day". I didn't ask for any favors and sent messages offering to get off early either afternoon so job could be performed and again no response. They take your money and do not render the service that they told you they would be able to complete. I now have bumper that possibly can't be returned and job not done. I will be reaching out to YELP because they advertise for them and they're getting over on people. I will be filing a complaint with the local police department for fraudulent activity. I will also be reaching out to an attorney because this is unacceptable and not one time was offered a refund, but he's made that clear that's their "diagnostic assessment charge ". Oh, and they mentioned a discount for first responders that I didn't even get. Please do not give these people your business your money or your time. I honestly had high hopes because when I finally did meet them, they seemed genuine and then they played my face. If the job was something that they honestly could not do or didn't want to do all they had to do was tell me not keep stringing me along. If anyone needs screenshots of the conversation, I have that too. They wanna say we can still complete the job our you can go somewhere else. At this point you can't be trusted and I waste my time which is valuable as well as everyone else's. He kept saying he understands my frustration and I reminded him multiple times that I'm not frustrated. I'm past that I'm pissed off. Had I have known what I know now I would've ran and not wasted my money nor my time. I have all the screenshots if needed.

John did my brakes in my driveway, so convenient. Needed pads and rotors and did it so much…read morecheaper than taking it to a dealer. Excellent job. A+​

Awesome quick and fast service. Would def use services again. John was on time, efficient and knew…read moreeverything that needed to be done. Thanks!

My son wrecked the car and we had to run to the hospital and they got all the valuables locked up…read moreand called to let me know. They put the car in the fenced area and even though they were eating lunch they had time to meet us to get our effects.

I have been here several times for State Inspection. I have never had a problem. They greeted me…read moreright away with kindness and courtesy. My inspection was done quickly. I will go back again