The service tech was polite and friendly. Two months after having new tires installed there I had to have one replaced under my road hazard warranty (not their fault). Upon taking my vehicle to Firestone to have it replaced I was informed that the last place that installed tires cross threaded the lug nuts on my wheel and they all had to be forced out and replaced. read more

I originally came in just to get my truck inspected after moving to the county, and the service was excellent from the start. They took the time to clearly explain how inspections work here, which really helped since I'm new to the area. As they finished up, I mentioned noticing a leak in my truck. They immediately checked it out, diagnosed the issue, and walked me through the options. The pricing they gave me was very reasonable, clear, and honestly made sense for the work that needed to be done -- no hidden fees or confusing explanations. When I explained that I couldn't take care of it right away due to just buying a house with my wife and waiting on my next paycheck -- and that I'm active-duty military -- they didn't pressure me or dismiss the situation. Instead, they genuinely understood and offered a solution that honestly surprised me. They offered to fix the issue and set up a payment arrangement so I wouldn't be stuck without a working truck. As someone in the military, I don't look for handouts, and I'm usually the type to just tough it out and wait. But they understood the realities of my situation and treated me with respect, empathy, and professionalism. I truly appreciate how they handled everything. The fair pricing, honesty, and willingness to help made a stressful situation much easier. Because of that, I'll definitely continue bringing my truck here for future service. Highly recommended. read more

Went in today for tires and it was a great experience. The waiting room is comfortable, the team members were helpful, & the price was fair.

I've been to Robinson Tire a few times and have had a great experience each time. On one occasion I went because my wheels needed to be balanced. The tech couldn't get one of them to balance so he popped the bead off the wheel and found one of my TPMS Sensors had disintegrated. I knew they were on their last leg and it was obvious that it had been rolling around in the tire for many miles. They didn't charge me any additional BS fees in addition to the computer balance. These guys are good read more

Charged me 1100 over what they quoted me. It's their policy apparently to up charge at their leisure.

Had a blowout getting off 95. No spare (thanks BMW). These guys came out took care it, took the wheel back to their shop, came back and put the wheel with a nice New tire back on the car. $50 for the roadside service + tire cost. Can't beat that. Thanks. read more

I dropped off a tire and wheel to have a flat repair done. I went back five hours later to find the wheel in the same place I left it, untouched by them. They were rude and very unprofessional. Stay away from this place! read more

If I could do a negative number I would. My truck ran worse after they "worked" on it then when I took it in. After taking it back the next day it was even worse. Not safe to drive. Got it to a different shop and it works great now. Robinson said they did a tune-up change wires and spark plugs. Bull the other shop showed me the spark plugs, all eight where as black as could be. Never touched! They melted my O2 sensor in. I have pics of that so it took the other shop some time to get it out. I would tell everyone to stay away. They do not know what they are doing. They may be ok for tires but that is it. read more