Fast service. Dropped vehicle off at 8:30am, they did diagnostic and called within an hour to give us a quote. Vehicle was ready for pick up before noon. If we knew ahead of time that military gets 5% off parts, could have save some $ but already did transaction. So make sure you ask for military discount for parts prior to transaction. Otherwise, friendly customer service. read more

Have been attempting to get in contact with your corporate to resolve a complaint regarding brakes and air conditioner issue since Aug. Improper installation of parts, Failed diagnosis, failed multiple contacts all appearing to just disregard their responsibility of sub par repair and maintenance of incompetent work. Have been asking for contact from Matthew Gear, Victoria, Jerry and received nothing. Still waiting 910-584-6611. read more

went to the shop to check on my car that they were supposed to be working on. After arriving nobody knew where my car was. took about 30 minutes for them to come back and tell me that my car had been towed to another Harrells location without my consent. Crooks, do yourselves justice and go somewhere else read more

Harrell's Auto in Cameron did a very very bad job on my vehicle. Took it in for a electric diagnostic and they said I needed a new starter.....a new battery before they could do it. Well we got tired of them tearing everything apart and had it towed somewhere else.They didn't even prepare for tow and when taken to another garage low and behold my starter was fine my battery was fine and the starting issues I had was a key phob. Had to pay to put their mess back together and towing and they would not even attempt to help on any of costs. I had to eat 543.00 because of their ignorance. So beware of them or my recommendation is don't take your car there. read more

Exercise extreme caution when dealing with this establishment. Not only have they misdiagnosed issues twice on two different vehicles, quoting repair costs ranging from $5,000 to $10,000, but they have also installed the brakes in reverse order. Furthermore, they have refused to refund the money paid. Their lack of intelligence, integrity, and outright fraud is deeply concerning. After two months of waiting for the regional manager to engage in a mature conversation, I must warn you that I would not trust them beyond adding air to a tire. If they believe they can deceive you, they will. read more

Harrell's installed a new battery in my car in 12/22. Starting in 12/23, due to a defect in my 2017 Sant Fe engine, the Hyundai dealership in Fayetteville needed to replace my engine. Today, 1/26/24, the dealership said my 1 yr old battery ( with a 30 month replacement guarantee) was dead and needed replaced at a cost of over $300! I said "Don't do it". When talking with Harrell's, I asked to pick up a new one to take to dealership and, of course, return the old battery to them. That would have meant about an hour and 20 minute round trip for me. Harrell's said NO! They would be happy to take the new battery to Fayetteville FOR me and swap it out for me, within the hour! Wow! I was really impressed! I didn't expect that! But, I sure am grateful for their exceptional customer service! Give Harrell's a chance to impress you, too! read more

Incompetence in abundance at this place after the owner change and less services. Before they changed ownership service was great and they performed motorcycle inspections. Today I watched as a customer was told they apologize for spraying oil all over his engine bay and then he left....he had to come back because they forgot to put his engine cover on. I came in to have a tire looked at, I specifically told them front driver's side, and explained that I wanted it noted, because last time they did they checked the wrong tire. So after the fiasco above, I noticed my truck is on the lift and they're using the impact on my passenger front tire...WTF?! So I asked, and was told he was sorry, he got distracted because of the engine cover guy. Complete and utter incompetence, stay away. Probably worth noting that their standard practice is to tell you it's a 45 min wait no matter how many customers are there. read more

Overpriced maintenance. Will push services you don't need on you. You're better off shopping somewhere else.

Fire sue the crooked manager she will lie to your face and up charge for things not even wrong with your vehicle. Beware of what you sign and what they say. read more

I paid 1776 for my car they couldn't even give me my keys in my hand also with the technician on my car name George brown. Service advisor Selena Perez. I had to call to get updates on my car they never made a call at all which never ever happened before. I never had a problem i come here for 3 + years for every car i had but now can kiss it goodbye i will never come back again i had to dig and search for my own god damn keys? irresponsible and disrespectful to customers so if you you wanna bring your car here come at your own luck and i will be making a formal complaint as well. And I'm have to go back anyways because i can't even open the hood of my car. Which is funny always fucking shit up read more

Harrell's Tire and Auto Service - Auto Repair Near Me - Cameron, North Carolina

They always keep me updated on issues that I need to take care of. They are friendly and always check up on me between services, which I like. Wouldn't go anywhere else!! read more

This was a great shop under previous ownership ! I came in for an inspection today and was told the wait would be an hour. There was only one other customer waiting ahead of me. Under the previous owners the waiting room was full and you could still get prompt service. The tires I ended up buying 2.5 hours to Mount 4 new tires ?!? Bottom line you can probably do better locally and not wait all day for what should be prompt service. Especially when the place is empty. read more

If I could give this place a zero I would. I dropped my car off at 8:06am and asked for my two tire sensors to be replaced. I was told they would call me and give me the price noon rolled around I heard nothing so I called they told me all of these recommendations but I asked what about my tire sensors so you mean to tell me you had my car since 8:00am and didn't do what I asked to be done but give me recommendations!!!! Never again will I ever go back every since management changed it's been. Shit show!!' They lost a customer today the fact that you had my car 4 hours and did absolutely nothing speaks volumes on how this business operates read more

Can't say this place increased quality under new ownership. Maria, some new person had the audacity to say she was in charge after I had a service issue. Sorry been coming here for 25 years and your not in charge. My oil change issue was rectified after spending money at another shop just to tell me my oil filter won't come off. Mathew the actual person in charge tried to make it right. I only have two eyes, sticking pencils in both eyes seems stupid. read more

Save a lot of money by not going here. They are the kind of place that makes people not trust repair shops. I turned their 200-260 dollar repair into a 50 dollar repair elsewhere. They nickel and dime you on inspections and charge you more than you agreed to at the end. I will certainly not be going back here. read more

i was not pleased with there service , I was told that since the company changed the service is not the same , women please be warned take someone with you cause they will pull one over on you, yes I have an older car but I swear i have taken it back for the same repair over and over, I swear I believe that when I do take it back all they are doing is turning the engine light off . soon as two days later light comes right back on !!!! I hate that I even took it there in the first place women be ware don't go alone take someone with you and make sure someone check behind their work, if they even work on your car , the reason it because I a warranty. Yet I swear they are not fixing anything just turning the engine light off read more

I took my car in for a diagnostic, a day and a half later and $100+, they returned my vehicle with the issue, but with the exhaust manifold heat cover smashed into place, not fitted, hand loose bolts, multiple retention clips for my wire harness ignored and freely floating, and the screw for the battery cover not even half way screwed in. I brought photos to the shop with comparisons to when I fixed it to show the clips work, the heat cover fit snug to the manifold, and the bolts surely go all the way in; all I was given was an apology, and the affirmation that they will "talk to the mechanic". This was the first time I brought a vehicle here, and definitely the last. read more

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I have used this service last 7 years and i have receive great friendly service; but my last visit was a little upsetting; I went to check tire pressure which usually takes about 30 min; I waited almost 3 hours to be told I needed 2 tires and an alignment which would cost over $450; I just think it could had been communicated earlier and not 3 hours later; I left very disappointed; also the driver who took me home was reckless by speeding very uncomfortable; very disappointed with the communication this time around read more

Always a good idea to have an appointment here because they stay busy because they do good work at reasonable prices. I also like how they explain their recommendations but don't pressure you into doing work. I went in for my regular oil change and they found a legitimate problem with a tire. All work was done in a timely manner and I didn't feel like I was being talked down to or pressured. Keep up the good work read more

I needed new tires. This was my third visit. Very nice staff, trustworthy, kind and professional especially Chris. I highly recommend Harrell's for auto service you may need. read more

It's unfortunate that Harrells is now associated with M&B. I was warned that M&B was horrible but I went anyway thinking new management meant better service. I was wrong! I paid $700 only to angrily drive away without the problem being fixed. I was warned that M&B will "nickel and dime" their repairs and that's exactly what happened. First it was rear (not fixed), then the front (not fixed), then the sensors. When they quoted a $3000 cost, I took my car to another mechanic who fixed it same day. Not the problem M&B said and it was and definitely not $3000. Im sure they would've gladly taken my money and told me about another repair needs when I brought it back again. I hope Harrells looks into the practices of M&B and takes concerns seriously. I was angry with myself for not heeding the warning of friends who experienced M&B before. Lesson learned. read more

I spoke to a service advisor Chris Balling about getting a front wheel alignment on my daughter's truck. I explained that I did some work on the front end, I also explained that I had some more work and just need the alignment only. After agreeing he prints me out an estimate. When my daughter gets there and speaks to him, he still insists on the camber kit, and she agrees. After 4 days I drive the truck and it is pulling hard to the right. She goes back to get them to redo their work and they want to recharge her for the service and now blaming body mount bushings on the problem of the truck pulling to the right. I have owned this truck since 2003. I have had only two alignments at ford and no camber kit required. He over charged her $210.15 plus the $109.99 for what we agreed on. Stay away from these people, they have no honor. read more

Used Harrells twice already and they always have been super nice super accommodating, respectable pricing and timely completion of services. I would definitely recommend them for any auto needs. read more

They are always so friendly and professional. We have been taking our vehicles to Harrell's for three years and they have always been thorough with our cars needs. read more

I went for my scheduled oil change and also asked for tire rotation. They completed that. I received a call stating that my differential oil was leaking and needed to be replaced, provided me with the estimated costs. I declined at this time to have it completed, because I had NEVER seen any oil on my driveway nor garage from my vehicle. I was telling the woman that on the phone, but she kept going on and on about how it should be replaced. I picked up my vehicle, drove it home and went to drive it later in the day, noticed oil on my driveway. Someone took a look at it and in fact; the oil plug thread was showing, which should not have. Also the rear differential had one bolt loosened, but had to tighten four. Being a woman they thought they could pull one over on me. I maintain vehicle and am observant with any issues. Needless to say, very disappointed customer who will NOT return to this establishment. read more

Always great service for my cars. Staff is always friendly and helpful. Gladly recommend their service's.

My whole experience from start to finish was trash. They had me come into the shop so that the correct parts could be ordered. I took time out of my work, and went to the shop in order for them to take a look at my vehicle. They wanted to keep it that day and do the brake repairs but I said I needed to come back the following day so I could figure out a ride with work. I returned the next day, dropped my vehicle off, and went back to work. I got a phone call at 4 PM saying they had ordered the wrong emergency brake and they would need to keep my car overnight. Mind you, this was a Thursday night and Friday we had plans to leave town in this vehicle. Long story short, I didn't get my car back until 5 PM on Friday and they charged me incorrectly. I will never go back read more

I always bring my cars to the Cameron location and they always get the job done in a timely manner, are honest with me, accommodate me however they can and do great work!!! I highly recommend them!! read more

Had no issues so far. Got a call about some break I thought needed replacement and was told they were fine for another 10000 miles. Can't beat an honest mechanic! read more

I sent an email via their online portal with questions about my Jeep. I received a response the next day from their manager. I was able to drop off after hours with my key in a lock box and had a detailed work service quote in my email by 9:30am the next day. They accepted credit card payment and I was able to pick up my Jeep before the end of the same business day. Excellent customer service, communication, and timely service! I will definitely be back. Thank you, Harrell's and GM Robert! read more

I had a shake in the rear of my 07 dodge truck. Asked for wheels to be balanced n rotated. Charged $147 and still have shake n now I have shake in front and back plus charged for rotation I never got. Made apt at 10am ,waited one hour thirty min an nothing done. Got my key n left. Not sure if I trust them. Yes I'm sure they have some trained talent on board but I must have gotten a dud that day. read more

The helped me get my old Mercedes fixed for a good price and the customer service was top notch the entire time. I would send anyone with car issues or in need of regular maintenance to Harrell's. read more

Great Staff, clean shop and lobby A family place .prices are reasonable and the work has always been great . We have been customers since 2012 . read more

Oil Change vs Oil Drain Nice people but there is a serious problem with quality control. Work is never 100% complete. I picked up a car I had the A/C repaired on to find broken vents and extra screws just laying on the floor and molding missing. Yesterday I gave them another chance and went there for a battery terminal repair, battery check and while in the shop an oil change, all simple jobs. I was called an informed that my car stalls and asked if I wanted an engine diagnostic. I declined, nothing was wrong with the car when I brought it in except it needed a battery terminal and possibly a battery. I was told the battery tested good and I was all set. When I got there I paid for the repairs prior to inspecting the work. I jumped in the car and IT DOESN'T EVEN START. Terminal that was put on was not the OEM type I expected, the red protective insulator longer fits, it was not tight so I talked to the staff they were friendly enough to offer a jump but my car still will not start. After much debating they finally replaced the battery and it starts no stalling or anything. I leave the parking lot and my oil light is on. Pulled over checked the oil and there isn't a drop of oil in the engine. The manager tried to make it right but instead of and oil change all I received is an oil drain. read more

ABSOLUTELY terrible and dishonest!! Mistakenly diagnosed my truck and left parts in the engine causing catastrophic failure. Cost me over $6,000 to have fixed properly elsewhere. Original problem should have only cost $135 to fix. Tried to recover my money but they said they cant prove it was their fault. STAY AWAY!! I am sure they will reply with some denial of this but I can prove my claim with over 15 pages of documentation and pictures. Just save yourself and go elsewhere read more

Great, honest service here. They never try to up-sell me on random services I don't need, and prices are reasonable.

This place is amazing! The owner/manager (I'm not sure) came out to look at my car multiple times because the check engine light kept coming on after a routine oil/filter change. He said all the plugs and tubes seemed fine and then focused on the MAF sensor (must have just been dirty or not connected all the way) and the problem seems to be fixed. But.. instead of pulling my car in for an 80-100 diagnostics to tell me the sensor was dirty, he came outside and did it himself. Amazing customer service. So pleased. Will be coming back here and highly recommend for anyone in the area! read more

These guys alway help me out when it counts, and never had any issues. They always give me a ride home or pick me up whenever I need it.

Tried this place out as a walk in oil change and tire rotation. They're pretty busy but they still had me in and out within an hour. They were courteous and professional, did not try to upsell me, and went over the results of their 27 point inspection before I paid. They did not charge me for the rotation because they only had to rotate The left side. I would highly recommend them in the future. . read more

Worst customer service and attitudes from employees!! Do not take your cars here unless you want to be scammed. I called on a Saturday to get a quote on an oil change and a check engine light test. The guy who answered said it would be Free for an initial check and if they found something they would still not charge for the test, but they would offer a $75 full diagnostic if they could not find anything and the oil change would be vary because it was high mileage. We took it in Monday and they told us they would have to keep it until the next day because they were full on other work that needed to be done. We said no thank you because my husband had to work the next day but we would bring it back on Wednesday. The guy seemed irritated but said ok. So, like we said he came back on Wednesday at 0700 and they told him they would still have to keep it all day and he needed to pay up front. They charged him $145.70!!! They made him pay for the diagnostic test without even doing the "free" check. My husband called me and let me know which I in turn told him that he was being ripped off and to get a refund and take it somewhere else. The employee got so mad that he told my husband "to get me in check and that he was a whipped bitch." They gave him a hard time about giving the refund and said that it wasn't possible. He asked to speak with another employee and was then helped in getting the refund. The original employee was still saying unprofessional things as he walked out the door. Mind you they charged him and never took the keys to the car either! I will not recommend this place to anyone ever and plan to let everyone I know how awful the service is. We took the car to Walmart for the oil change and got new wiper blades and a new air cabin filter for $58. Auto zone then performed an actual FREE check that came out to be an O2 sensor that can be fixed fairly easily. read more