I am very disappointed in the pressure they use to upsell for service by intimidating the customer. I have been a regular customer for a very long time and my last visit left me feeling embarrassed by refusing to tell me the cost for a pedicure and responding with: "you are rich"! Lastly, continually talking in Vietnamese in front of customers is not a good feeling when they speak perfect English. read more

My Thai did my nails and they came out perfect! Everyone was super sweet and the place was very clean. Must come here if in Austin for sure!

Clean Salon and products are fresh. My mani-pedis outlast any other salons. Very Popular- I now need to make an appointment as many customers are regulars. read more

horrible place , mi mi will be the worst one to pick for sns and david the elderly man for the worst pedicure , seem he does not know what to do even filling the nails, what a joke for this place . they reused parafin for the customers. the statement from one of the tectnician who work there , she shows me how they do it in the laundry room. I hope the safety department should come to this shop to check it out the sanitazing and safety of the customers read more

When I called to book an appointment to surprise my dad for Father's Day, I was excited to see we could all get in at the same time. Today 3 of us showed up for an appointment, and I was left sitting for an hour un-helped by anyone. I eventually just got up and left. Nobody tried to make it right. It was incredibly disappointing as we were choosing to spend our Father's Day here and get a pedicure together. I will never be back. read more

So I have been coming here for the past 4 or so years and have been away at college and came home for the summer to get a fresh set. I had a very simple french design that I wanted and the up charge for it was absolutely insane. Anyways, I have always loved coming here and never thought twice about it, but I think this was my last time. As soon as my service was done I looked and saw the lines on my nails were neither symmetrical or even, they seemed very off considering I paid $80. It has been a little over two weeks and my nails are completely ruined. I have been getting acrylics consistently for the past two years and have never had issues with them staying on for 3+ weeks. But the ones that have been snapped broke while I was folding laundry and driving. How strange. About a week after they were done they began lifting and since they are french tips I can see the color differentiation, the part that is lifting is white, while the part still attached is the normal pinkish color. They have been getting caught on any and everything making easy daily activities so aggravating!!! All that is to say, is I have always loved this place and don't know if they are under new management, or if the tech that worked on my nails was new to the business and the design was too advanced. I honestly don't know. I normally revive good enough service here but this was and is not cutting it by a long shot. All the same I am very disappointed and will be getting them fixed tomorrow elsewhere. read more

Absolutely terrible manicure & pedicure. Michael smelled of cigarette smoke so much I had a headache the entire time & his smock was so dirty. Utensils not sanitized at all. Didn't even attempt to clean under nails during manicure. My toe shape & polish look awful. My heels & rest of my feet still are so rough. Not going to make this mistake again. read more

I usually get SNS nails and I only ever need to get my nails cut before starting a new set. The first thing my tech did was cut my nails short to apply tips, one of them she cut so short that I started bleeding. A service that normally takes 1 hour took 2 hours because she took so long to shape and prep my nails before dipping. Once I was finished, I noticed that a few nails were not shaped well and uneven. The color did not settle correctly as there are "dips" on each nail. Very unhappy with the service read more

Worst nail experience EVER. Nail techs don't know what they're doing. I chose to leave before my set was even completed. This place is tragic. read more

Service is way too expensive for the quality they are putting out nails were rushed colors off for 250+ dollars I expect my nails to be perfect but instead they look like crap main owner lady rushed through my nails to get me out of there read more

Luxury Nails - Overlay nail change - Nail Salons Near Me - Bee Cave, Texas

no son nada amables ahí me hizo mis cejas y toda fea me las hizo y la señora no fue nada amable me lastimó al momento de estarme quitando los bellos de el bigote read more

Every time I come here something goes wrong. Last time I got my nails done, they took 2 1/2 hours. This time, my gel polish was opaque in some areas and not in others. When I went back a couple of hours later to get it fixed, they charged me for a polish change. That would have been fine had I not left with gloppy polish THE SECOND TIME and polish all over my fingers. Will not be coming here again. Overpriced for terrible work. read more

Quite glad I gave this salon another try in spite of my initial experience last year. I'm always at the Whole Foods right across the salon so it's very convienient for me. The place itself is very nice and clean..everything looks really new and a lot of polishes to pick from. Walked in and was greeted immediately by front desk guy and he put my name on the waiting list. Even though they were super busy (a positive sign right?) I only had to wait about 20mins without an appointment. I was offered a glass of white wine and was handed a basket of SNS colors to pick from. I was pleasantly surprised that each color came in SNS, GEL and Regular Polish...that really helped me because I was able to have my SNS color match exactly with my Gel toe nail polish. I've always had a hard time trying to find a Gel color to match my SNS shade as they are two different things. Somehow the colors never came out exactly the same. But luckily the manager told me this new line of product offers one shade in three different forms! Amazing!!! =) Chit chatted with my technician (Linda, I believe was her name)...she said the salon is undergoing new management. That's pretty exciting news since its super convenient for me to come here esp. on weekends; I can get my groceries and nails done. Hopefully they keep up the good work since I'll be needing my pedi very month since summer is almost here! read more

Luxury Nails - Luxury Nails - Nail Salons Near Me - Bee Cave, Texas

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I am lucky to have this place right next door to where I work! I got my nails done here by Tom one afternoon on a whim and I have been going back to see him every two weeks! He is really very good at his job and is friendly and makes me feel relaxed. If you stop in, ask if he is available, you won't regret it. read more

Luxury Nails - Fresh nails done by Tom. He is the best! :) - Nail Salons Near Me - Bee Cave, Texas

Hit and miss with this place. If you find someone you like STICK with them!!! ALWAYS check your receipt to make sure they did not over charge you because you could kiss that money goodbye because they will NOT refund you and will say they are under new management and every excuse in the book. They assume everyone can't speak their language so you should know they say the MOST HORRIBLE things about their customers as they are giving mani pedi's and fake smiling and chatting. Wow read more

Jeff is my favorite nail technician ever!! So patient and takes his time with each nail. Calm and just enjoyable to sit in his chair. Highly recommend read more

Oh my god, I am so glad I found this place. My nails have never been done so perfectly! I didn't even know my nails could look this amazing. They aren't bulky, they are nice and slim, but still strong. And I have never seen someone work so fast, but not be rushing at all! Just all around incredible.Thank you so much Ken for the great experience!! I promise you I will be back and tell all of my friends about you! read more

Luxury Nails - Nail Salons Near Me - Bee Cave, Texas

Went here yesterday since the place I usually go to was still closed due to covid. I never write reviews but people should know that this place is terrible at cleanliness. You would think because of covid they would be extra precautious but no. Let's just take covid out of this and watching them not clean down seats properly nor use sanitary tools for each customer is just bad business practice. On top of that I waited over an hour and half normally I'd walk out but I was desperate to get a mani/pedi. I wanted to actually do something fun for my nails which I never do and wanted to get ombré nails in gel. The lady convinced me it would be better in dip powder instead I went along and let her do it. She cut two of my fingers and my nails feel sore today because she was just rough on my hands. Didn't even give me a manicure liked I asked and basically the dip power is so similar to acrylics but on my natural nails. I hate it and I never say I hate anything. I'm not a person to get acrylics and try to stay more natural. Plus the ombré didn't even come out how I wanted to with the dip. On top of all that she charged me $60 for my nails and no manicure. It was $100 total for my nails and pedicure. Also she painted my toe nails terribly. Waste of money, I will never ever come here again. read more

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I haven't got my eyebrows waxed in over two years because I was tired of going to places that did such a poor job. I also have a scar along my eyebrow which makes it difficult to match both eyebrows. I always wore glasses to hide them; I went to just get my nails done with my girlfriend and after the job Ken did on my nails, I knew they only had the best working there. I kid you not, I teared up and hugged the woman who waxed my eyebrows. She made the impossible, possible.. I live 3 hours away, but I will definitely make a special trip every two weeks just for this place. You will walk out feeling the "You2.0." The name of the place says it all. living like LUXURY. KEN did my nails LESLIE did my eyebrows and toes read more

A perfect what you wanted vs what you got. Great customer service and environment but im really never pleased with my outcome. This set cost $70 by the way. read more

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EXCELLENT SERVICE AND JUST LOVED THE ENTIRE EXPERIENCE. We all know that a good pedi is sooo nice and relaxing. Today I met Julie. She was so kind and just gave me the absolute best pedi ever. Please please if you are in need of a pedicure tech please go see her. She's a wonderful lady! She gives a strong massage and is not rushed or on a timer. Her son John also works there and is so kind. I've heard excellent reviews about him as well. So that's that! 5 stars and thumbs up for Julie and John at Luxury Nails Galleria. read more

Why make an appointment? You'll wait 20 minutes away. Ask for non latex gloves because you're allergic, you'll get a nasty little attitude from a creepy little man. I bring my own file, scrubber, buffer and lotion due to allergies and no desire to have my body parts worked on by foot scrubbers used in other people's nasty ass feet. Attitude given. WTF. Won't be back read more

No way! I want to storm over there to tell people to go somewhere else I'm so frustrated about their work. I had a pedicure and my feet looked like this afterwards...(warming- gross feet alert). See images If you think this is acceptable after a $30 pedicure then this is the place for you. I am trying to get the courage to go back and get my money back because I'm that dissatisfied. (I had to ask the guy to work on my feet two different times because I could see it was a poor job. The last time I asked he told me he couldn't do anything more for me.) What would you do if you were me? read more

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i was recommended by a friend to this nail salon, and i'm very disappointed. my thumb nails are not the same length or shape, and on my right hand my pointer finger nail is crooked and so is my ring finger nail. i asked her multiple times to fix the nails and the nail tech was very rude in response and didn't fix it at all. read more

I highly recommend Ken! My nails never break or crack and I can go two weeks without having them done. He is always nice. I won't go to anyone else. read more

I had a terrible experience. The woman who did my nails not only cut me twice (with a buffer), but also messed up my polish. When I asked her to fix my nail she rolled her eyes and asked what I wanted her to do about it. I said to please fix it. I don't know the specifics of fixing a regular nail manicure, but I'm pretty sure it's self explanatory. This was the worst customer service I've ever experienced. read more

Luxury Nails - Here's my finger that was cut with a buffer - terrible job. - Nail Salons Near Me - Bee Cave, Texas

I have been coming to this salon for over two years. Things dramatically changed when the new owner took over. However, for me, the service has remained great because I make an appointment with the same tech every time. She is Amazing! So this is not a review about her. The level,of service and quality have dropped. I observe the quality of the other techs work, and frankly I'm shocked! The prior owner would never have tolerated such poor service. My most recent encounter with the new owner was on the phone. I needed to cancel and reschedule an appointment. She failed to tell my tech that I canceled, and then scheduled her to do another service very close to the time of my new appointment. If it were not for my tech and one other, I would never go to this place. read more

Despite the reviews, I thought everything was fine. Was a walk in for gel manicure, was in and out in about 45 minutes. My nails look good. read more

Luxury Nails - Nail Salons Near Me - Bee Cave, Texas

I had gotten a gift card for a pedicure at Luxury for my birthday, some time had passed and finally got to go to the salon. It didn't say anything about having an expiration, so I thought it wasn't a big deal. I came in and someone who seemed to be management said it was okay, that it was expired but that he would honor it (nowhere on it does it say an expiration). He was so upbeat and kind! I was so impressed! But then another unfriendly woman I hadn't met came over 10 minutes later and said the opposite, that it was too old and that they now had new management. She folded it up and handed it back to me, I felt chastised. And they had already started on my nails, so it's not like I could say, "Alright, well then I'll just leave." So I sit through a pedicure I don't want, and then leave with a bandaid on my big toe because she rubbed my big toe raw to the point where tons of blood was drawn, and yet still had to pay. Can't wear the shoes I got my nails done to wear because of the pain. The whole thing left a bad taste in my mouth and it's a bummer, I'll be bringing future business elsewhere. read more

Luxury Nails - Nail Salons Near Me - Bee Cave, Texas

I used to come to luxury nails all the time but then I had two bad experiences twice in a row and haven't been back since. The first time I had a horrible day and just wanted to get my nails done to cheer me up. I asked the nail tech for a gel French manicure and then for some reason he was putting acrylics on my nails. I told him that's not what I had asked for and he got very pissy at me rolling his eyes and tearing off the acrylic. After a bad day dealing with a tech that acted mad at me for the duration of my appointment over a miscommunication wasn't what I had wanted. The next time I came in while the tech was doing my nails I did feel a pain in the side of my finger but thought nothing of it. Not even the next day I could see an infection starting next to my nail. It was very sensitive to touch and then went to a dark color. All I'm saying is that sterile equipment wouldn't give any infection, but equipment that was just wiped down and not autoclaved to kill all bacteria would. Will not be coming back. read more

Luxury Nails - Infection two days after manicure - Nail Salons Near Me - Bee Cave, Texas

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Excellent experience here. The staff was so wonderful and kind and did an incredible job on my nails (pedicure and full set). Highly recommend read more

Not a good experience, rushed my nails and the paint is not covering every toe. Complained and they acted like I was crazy. Not coming back. I have had many pedicures and never have complained or felt the need to. Many better options in Lakeway/BeeCave area. read more

Lan is a great nail tech who does beautiful acrylics. It can get really busy here but I usually don't have a long wait when I walk in.

My first time coming here... at the beginning of the appointment my nail lady was blowing her nose and didn't feel the need to wash her hands after. She was also a bit rude but I was trying my next to ignore it. I showed her a picture of the nails that I wanted and began doing them. However whenever I asked for something to be fox she said they would get fixed at the end. I waited until it was the end and it wasn't fixed but we just kept going back and forth because she didn't understand what I was saying ig. There was more I wanted fix but just trying to get one thing fixed didn't work so I just left. None of this was worth it because even when I did speak up to try to fix it, it still wasn't fixed well. All in all not a great experience and I don't see a reason to come back if I'm not going to get what I'm paying for or good service. read more

Everyone is friendly and knowledgeable. The owner is super nice. Had a nice experience here with my sister read more

Luxury Nails - Got my nails designed by Xi - Nail Salons Near Me - Bee Cave, Texas

UNSANITARY. I walked in with a dead phone caught in the rain. Decided to wait it out and couldn't look it up first. BIG mistake. Nothing was clean. The tech had what appeared to be a wart on his finger. No gloves. They cut my finger. I really hope I don't get an infection... I want my money back. I saw them reaching for utensils that looked dirty, in dirtier containers. I regret not getting up and leaving... read more

Mimi was great! I had an appointment for just acrylic manicure and decided last minute to do a pedicure, and they immediately got me into a chair and got my nails done so fast! read more

I went here for the first time with my mother on Wednesday. She wanted to go there because a friend of hers recommended it. It is not my usual place. However, it looks just like the place to which I go. Massage chairs and what not. I left there with a burn on my left leg from a hot towel. More disturbing, I have a big toe on my right foot that is infected around the cuticle area presumably from the tools used on my toenails. I have pus exuding from the toe. I called them to alert them that perhaps their tools weren't clean. She was nice on the phone. They apologized. I was nice, too. However, she insisted I had a chemical burn. What??? I reassured here that I'm an RN and I know infection when I see it. She told me to let her know how I'm doing in three days. What? On the other hand, my mother is infection free. Moral of the story, there are risks involved going to these places. read more

I've been getting pink and white acrylic nails for years now but was new to the Bee Cave/Lakeway area and I finally found someone to do a great job at Luxury nails. her name is Lan. She is very good, artistic, takes her time, attention to detail and doesn't hurt me, and most importantly I can go a full two weeks until my next fill without them lifting! If you've been having a hard time finding someone to do a great job on your nails she's the girl! read more

Simply put... Excellent pedicure! Friendly staff, reasonable prices. Really comfy chairs. Ill be back! read more