I love this place!! I have had Karen for my nails several times, and she's helped my daughter &…read morehusband when they came in for their very first experiences! I loved coming here pre-Covid, & post! It's scary times, but all the staff here has always made things so safe & comfortable. I'm so grateful for this amazing small business!! I can still come get some self care in a safe and fun environment! Thanks to Wendy & all the great employees I've gotten to interact with over the past couple of years here, great place to come to shop & have a safe open space to get pampered!

I came here on my break because my usual place was closed and today was the only day I had time…read more I should have paid more attention and/or left when I realized this isn't a normal pedicure place. The chairs don't massage/recline and there's no tub of water with jets. The lady finally came over and we chatted and she said "do you have any concerns or anything?" And I said "if you can make sure this one is cut straight. Everyone cuts it at an angle" and showed her which one. She patted my leg and said "that won't happen here. Straight across here" I said "well you asked so I'm just telling you. Everyone cuts it crooked". To top it off, they ask you how much you want to tip. Let me just type it in myself. I HATE having to say it outloud. I told her and it added on a convenience fee. Very inconvenient for me to have to pay a fee to tip. Definitely will not be back. Edit to add that I'm aware the "convenience fee" doesn't go to the tech, that's not my issue. My issue is an unexpected, added fee regardless of how large or small.

Pretty good! I've been getting "buildable gel" and this is the second place I've gone to. She took…read morea lot of time to clean and prep my nails.

So my nails are weak and I always choose a basic manicure with the normal nail polish and not the…read moregel so my natural nails don't get ruined. Well the guy shaved the top layer of my nail off for a regular manicure! He treated it like a gel manicure and now it will take months to get the hardness back. So if you care about your natural nail make sure they don't do that to you. Otherwise my nails looked pretty when I walked out but I will be needing to wait months for my natural nails to have the strength to be long again.

I took my granddaughter for a special manicure and Tammy and the team gave her a fabulous set of…read moreacrylic nails - each nail hand painted by Tammy. She and the team did a incredibly beautiful job!!

I feel welcome at PKN Day Spa. Tammy takes her time and doesn't rush. She checks if you like the…read moreshape, the color, etc during the manicure so there are no surprises. There are too many salons to choose, and those in Lakeway are inconsistent and rush. I highly recommend PKN Day Spa.

I had an excellent massage with Victor. His technique was great and also provided me with a…read morecomplimentary hand and foot cream. The spa is clean and relaxing. I appreciate that this location always has many time slots available during the week and on weekends for massages.

Had a hair style booked a week prior to attend a wedding. This salon confirmed my appointment 3…read moretimes over the phone and via email. Then to my surprise they canceled my appointment the day before! Totally unprofessional and unreliable

Dipped nails- he did make them thin as I requested but these did not last even a few days. The…read moreedges were rough and they immediately started to chip and I broke 2 before I got to my regular salon.

1 Star Review - Luxury Nails…read more I had a very unpleasant experience at Luxury Nails. From the moment I walked in, the atmosphere felt cold and unwelcoming. No one greeted me at the door. Instead, I was immediately warned not to take any photographs. There were no signs posted anywhere in the salon saying that photos or videos were not allowed, so the way it was said felt more like a threat than a polite request. It made the entire situation feel uncomfortable right from the start. I asked for a regular pedicure, which costs $43 -- already a very high price for a basic service. Unfortunately, the pedicure lasted less than 10 minutes. I actually timed it because it felt so rushed. For that price, I expected a relaxing and thorough service, but instead it felt like I was pushed through as quickly as possible. The technician was not friendly at all. I tried making polite conversation, but she barely engaged. The only thing she kept repeating was, "You only here four weeks?" over and over again, which made the interaction feel awkward and uncomfortable. What made the experience even worse was how roughly she handled my legs and feet during the pedicure. She was moving my legs very forcefully, almost as if she was angry. I truly did not understand what was going on, and it made me feel very uneasy and mistreated. When I brought my concerns to the manager and tried to explain why I was upset, the response was even worse. The attitude I received felt like, "just give us your money and leave quickly." There was no attempt to listen, apologize, or resolve the situation. The entire interaction was awkward and uncomfortable, and I left feeling confused about what had just happened. A pedicure is supposed to be relaxing and enjoyable, but this visit was the complete opposite. Between the rushed service, unfriendly staff, rough treatment, and poor response from management, this was a very disappointing experience. I definitely did not feel welcome here and would not recommend this salon to anyone looking for a pleasant experiance. I also notice place was bare no customers. As though these people are not very happy and it made my experience awful I come to relax not to freak out. though they were an angry crowd they were not happy with each other or even working with each other. This by far was the most rushed quick hurry up type of pedicure I have ever had honestly.

This was my first time getting my nails done since I moved into the area, and Samantha did not…read moredisappoint! I just got an ombre dip manicure, and it turned out perfect. She truly took the time to shape my natural nails into the exact almond shape I wanted. Overall 10 out of 10, definitely recommend !

I wanted to give this place another chance, but unfortunately both experiences weren't great. The…read moreoverall energy felt very negative, and the staff came off as pretty rude during my visit. I went back to fix a nail that broke shortly after getting gel, and the interaction still felt unwelcoming. I was also charged for fixing just one nail, which I wasn't expecting based on past experiences elsewhere. Customer service really makes a difference, and I just didn't feel comfortable here. I won't be returning.

I came here Saturday. I had a gel manicure. after I left i noticed my nails were paper thin. I…read morethought well maybe they will get harder. I've been to many salons and I had never experienced soft nails. well 2 days later they are still paper thin. one has broken and one has chipped. I went in and asked why they are so thin. she said there are different kinds of gel. hard gel or regular gel. what? I've never heard that. no one has ever said that to me. she kept giving me just excuses one after another. then I asked why after 2 days will my nail polish be chipping. again she proceeded to give me excuses. never did she offer to make it right or fix the chipped polish. I have been to several salons and I have never had such poor service as I have at this one. if I was able to, I would have given this place a negative 5 rating.

I called 4 nail salons in Bee Cave and KB Nails charged a third of the price of two of the salons…read moreand half the price of the other. KB Nails was super friendly and kind. I was impressed!

It was a bit frustrating that we made a reservation, and with a specific employee for the other…read moreperson in my party, and when we arrived they seemed to not know about it, asking if we wanted pedicures. But, I will say the service was great and Zoey did a very efficient job in my dip nails, and didn't comment poorly on my nails that were so short from anxiously biting! But nonetheless, prices were really good and service was good! I was also intrigued by their waxing menu as the prices are very fair.

KIM FOR THE WIN!! This is my second time in Elegant Nails & I highly recommend making this your new…read morenail salon. The first time I came into Elegant Nails I saw Kim and she helped fixed my botched SNS manicure from another salon. I also got a lavender pedicure. Both nail techs were great & the experience was 10/10 I made a follow-up appointment with Kim for a full set of French tip acrylic nails with gel. She absolutely crushed it. I can say with confidence that this is one of the best set of nails I've ever had. Kim nailed (no pun intended) ;) the shape, color and style inspiration picture I showed. She also listened to my preferences during our time and delivered flawlessly. Thank you Kim for my exquisite nails & wonderful experience‼ See you next week!

OPEN and FANTASTIC experience with Nini, who created the most beautiful French Ombré Style…read more Nini is a perfectionist and also fast, which normally don't go together, she is amazing and kind! I've also seen Monique, she is incredible at pedicures.

Stopped in to get a pedicure while in Austin for a few days. This place is adorable, the decor is…read moresuper cute and the workers are kind and helpful. The most important part is this was a spectacular pedicure! The massage was so relaxing.

First time here and super impressed! I went in for a pedicure and had a great experience. Lily is…read moregreat, and so nice! She also gives the best foot massage!

I went here for the first time and was so happy! I loved my nails and the girl was fast and did a…read moregreat job. I had many compliments. I made an appointment to return for a 2 week follow up. Upon returning I was informed that the girl I had an appointment with had quit. I was seen by the owner. It took her 2.5 hours to do SNS dipping nails! I was about to crawl out of my skin. I have been getting my nails done for years and have never had someone take this long. To top it off 3 days later one broke. A week later one nail bed cracked and all of my nails have crack lines through them like shattered glass. I do not want to return because I don't have time to sit there all day. This was not money well spent. I will not be returning