1 Star Review - Luxury Nails I had a very unpleasant experience at Luxury Nails. From the moment I walked in, the atmosphere felt cold and unwelcoming. No one greeted me at the door. Instead, I was immediately warned not to take any photographs. There were no signs posted anywhere in the salon saying that photos or videos were not allowed, so the way it was said felt more like a threat than a polite request. It made the entire situation feel uncomfortable right from the start. I asked for a regular pedicure, which costs $43 -- already a very high price for a basic service. Unfortunately, the pedicure lasted less than 10 minutes. I actually timed it because it felt so rushed. For that price, I expected a relaxing and thorough service, but instead it felt like I was pushed through as quickly as possible. The technician was not friendly at all. I tried making polite conversation, but she barely engaged. The only thing she kept repeating was, "You only here four weeks?" over and over again, which made the interaction feel awkward and uncomfortable. What made the experience even worse was how roughly she handled my legs and feet during the pedicure. She was moving my legs very forcefully, almost as if she was angry. I truly did not understand what was going on, and it made me feel very uneasy and mistreated. When I brought my concerns to the manager and tried to explain why I was upset, the response was even worse. The attitude I received felt like, "just give us your money and leave quickly." There was no attempt to listen, apologize, or resolve the situation. The entire interaction was awkward and uncomfortable, and I left feeling confused about what had just happened. A pedicure is supposed to be relaxing and enjoyable, but this visit was the complete opposite. Between the rushed service, unfriendly staff, rough treatment, and poor response from management, this was a very disappointing experience. I definitely did not feel welcome here and would not recommend this salon to anyone looking for a pleasant experiance. I also notice place was bare no customers. As though these people are not very happy and it made my experience awful I come to relax not to freak out. though they were an angry crowd they were not happy with each other or even working with each other. This by far was the most rushed quick hurry up type of pedicure I have ever had honestly. read more

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Worst basic pedicure I've ever received. Asked multiple times to fix the polish and take off dry skin0/10 recommend a basic with polish pedicure from here. This is my second visit - first time was great read more

Not a great job, I just did a pedicure but she did it in like 20 min and it looks crappy. $43 wasted

Dipped nails- he did make them thin as I requested but these did not last even a few days. The edges were rough and they immediately started to chip and I broke 2 before I got to my regular salon. read more

I frequent this establishment every five weeks or so and I love the young lady at front desk and also my favorite manicurist. They both are always so polite and pleasant. I would not get my nails done here if not for my manicure specifically.. The lady owner is not friendly, nor does she have basic customer service skills. She's rude and glares at everyone. She did my pedicure one time and I was miserable. If you don't have a favorite person here, be on the look out for the rude owner and ask for someone else. She's usually eating so relatively easy to spot. read more

Hit or miss. I think some of the staff are untrained. I typically go to another salon in town, but a friend wanted to come here and the technician made my nails so thick. They started peeling five days after. And I prefer all female staff. read more

Luxury Nails - Peeling gel nails 5 days in. - Nail Salons Near Me - Bee Cave, Texas

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Mimi had a great service and made my nails so pretty, i definitely would recommend her service read more

Luxury Nails - Nail Salons Near Me - Bee Cave, Texas

This was honestly the best pedicure I have had in such a long time. No one tried to upsell me, and my tech - Lynn was polite but didn't chit-chat the whole time (which I know other moms will appreciate). She took her time and her massage was amazing. Definitely my new go-to place. read more

My nails I got and my inspo I had are so different I can barely see the design on my ring finger and pointer finger and the cheetah print is absolutely awful I wish I didn't go here to get my nails done. I hate them so much. The vibe on my nails is horrible I cried when I got home because these nails are horrendous . I do understand that the nail tech tried her best but most of the employees seem untrained I do not recommend this place. read more

Luxury Nails - Nail Salons Near Me - Bee Cave, Texas

My boyfriend and I got pedicures walked in late still took us and took their time very friendly and sweet definitely would recommend! read more

Luxury Nails - Peachy nails - Nail Salons Near Me - Bee Cave, Texas

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I came to get a polish change on my fingers and toes with my mom, sisters and nieces, I told the man at the front desk what I was there for and the nail techs that started the services on me. They immediately started doing a pedicure and manicure on me, when I went to clarify that I did not want all of that, I was yelled at in front of everyone, I was told it was too late to go back and that I HAD to get a full manicure and pedicure, I stated that, that is not what I had said when I got there to everyone, from that moment on for the rest of the appointment they were so rude to me, gave me a botched nail job and didn't put a top coat on the polish. trust me when I say, DO NOT GO HERE. read more

Saturday, late afternoon, I went for a gel pedicure. They took me in right away and I received the best, most relaxing pedicure!! The polish looks perfect and I felt so pampered!! The space is clean, the staff are nice and everyone was very professional. read more

The guy was great with massage. Actually amazing. But was horrible at painting evenly.

Don't waste your money! Service was arguing and yelling across the salon. The tech did not listen to what I wanted and got mad when I repeatedly asked her to file my nails square, not round. Just all around awful! read more

I came in here to get my nails done on the 24th and I asked for acrylic pink aura nails and they turned out nothing like the picture. I got a solid color and the pink was an entire different shade from the picture. A few days after one of my nails happens to fall off randomly when walking around. I came here in the past and I've had issues every-time I came here. I would stay away if you want quality nails and I do not recommend! read more

My husband and I came in for a couples pedicure tonight and they spent at least 30 minutes on the massage and calf rub. Get the deluxe pedicure! So worth it. read more

I have never been more disappointed in a nail establishment. I went in for a pedicure and dip manicure. The pedicure was fine, and I don't have a complaint there. However, the dip manicure was a mess. I left with unblended, messy, and poorly shaped nails. When I made a suggestion, I got snapped back at, so from that point on, I just wanted to leave. I mentioned at the front that I was not happy, and the woman checking me out insisted that it was just that not washed my hands well enough. I will not be returning. read more

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The salon is clean and well stocked. The employees are very kind, and I always am appreciative of the service I receive from them. I typically get a regular polish pedicure and an sns dip manicure. I love to get them done separately because I make sure I go when I have plenty of time to relax, but they will do them both at the same time if you're in a hurry. They have tons of regular polish colors, gels colors, and three books of dip colors. They offer an assortment of drinks while you get your service, although I typically get water or a coke, they do have wine. read more

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Best classic pedicure I've had. They take their time and give you quality attention. The gel pedi along with the leg massage was 10/10.

I came in for a gel mani & gel pedi today. Overall, I'm pleased and would probably go there again. John was my nail technician. He was charming, accommodating, and in a good mood. He did a great job on my nails and was very pleasant to be around. Some of the other nail technicians seemed in a sour mood, so I don't think I would be writing such a positive review if I had someone else work on me. I am definitely asking for him next time. The only thing I will say, is an $18 upcharge for gel nail polish seems ridiculous. Every other salon I've been to either doesn't charge extra for gel, or it's just $10. I felt ripped off when I discovered this at checkout. They also don't have their prices adequately displayed. read more

As someone who's been receiving nail services for 25+ years I have seen the good and the bad. Acrylic overlay with one color gel is my go to, but I am astonished that the salon charges $20 for gel on your hands and $20 for gel on your feet plus the removal from the previous service was $10. I paid $50 alone just for the gel polish, no art nothing fancy not to mention I was charged an additional $10 to receive an almond shape. Nothing is worse than when you feel taken advantage of as a patron. The best part is that they don't tell you these additional charges to your services until you check out sneaky and deceptive read more

Um..... my natural nails were filed off along with my skin..... I don't understand why this is acceptable

I've been going to this salon for a few years now and the customer service is amazing! Plenty of drink options and they just got brand new chairs for pedicures!! I definitely recommend you check it out if you're in the area. They're also conveniently located in the galleria so plenty of food and shopping as well. read more

Did such a great job, very pleased. Very patient and gentle, super nice and put up with all my changed decisions read more

Luxury Nails - Nails - Nail Salons Near Me - Bee Cave, Texas

If I could I would give this place zero stars. We were trying to find a new nail salon closer to home. However when we expressed our concerns about the nails being crooked the nail tech refused to listen and started arguing with us. Also they couldn't do a simple nail design, and the owner's husband started talking mess about my sister right in front of her. For a nail tech with "25 years of experience" they were very unprofessional. read more

I'm just a guy - but my beautiful wife goes here and brought me with her for a mani-pedi. Ok, I somehow look younger. Must be these nails, not sure. My wife uses Andy - swears he's the best and when she's happy, well you know we're all happy Thanks babe! read more

Came to Austin for a day trip and stopped by the area and our nail tech, My Thai, did such a wonderful job on our nails. She is such a sweet lady and she took her time making sure our nails were perfect. The staff was very friendly as well. I definitely recommend this salon if you're in the area. read more

Luxury Nails - Nail Salons Near Me - Bee Cave, Texas

If I could give them a zero, I would. My daughter started with one person, but another lady switched to her and messed up the whole thing. They had to take it all off and redo it. We were in there for THREE hours for simple work. The lady gave my daughter an ugly face and threw her arms around when she learned that she had to redo hers. Then when I talked to the front desk about the whole thing. She gave me the face so I had to ask her what her problem was about. She stormed off. I asked the cashier for her name. He refused to give it to me! NEVER AGAIN. read more

If I could give this place -5 stars I would. I tried it once and was less than impressed, but I gave it another chance and thought maybe it was just a bad fit with my nail tech. I had an SNS dip last Saturday and checked out at 3 PM. Before 530 that day I had lost one nail, the next day another, and on Monday three more. By Tuesday afternoon I only had one nail left! Usually my SNS dips last over three weeks and they never just pop off in one piece like these did. I returned to the salon and requested a refund so that I could go to another salon to start again. Of course they gave me a very hard time about but I insisted. After much negotiation back-and-forth, they finally agreed but then the woman at the front desk grabbed my receipt that had my personal information on it and without asking, took a picture of it on her personal phone and insisted that they needed it for their records. I demanded that she erase it since it had my name and other identifying information on it, I felt did not have the right to have it on her personal phone, especially without asking permission first. That's when things got ugly. I don't trust this place at all. They are rude, the salon is dirty and their customer service is SH**! There are too many nail salons in the area to treat customers that way. BEWARE read more

I went to this nail salon with my friend, and I'm sad to say that this place is terrible, all they did was disrespect. The service is really bad too. The workers there were not careful, they kept hurting my cuticle when I told them to be careful. My friend's cuticle also started bleeding too. They also decided to follow their design instead of the design that my friend and I wanted. My friend went to this nail salon place before, she said that the last time she came, it wasn't a good experience for her. We were hoping for a better experience but seems like it remains the same. Overall, I do not recommend this place. read more

Once again I received excellent service with my mani today. Always plenty of room for me and my daughters to enjoy a little time away from home in a relaxing and friendly atmosphere. They are super accommodating to our special nail designs. read more

Luxury Nails - My splash of color for the summer. - Nail Salons Near Me - Bee Cave, Texas

I got my nails done with gel a couple of days ago but they didn't paint all the way up to my cuticles so they look grown out already :(

horrible experience, the lady who did my nails got up in the middle to go yell at a different worker for about 5 minutes extremely loudly everyone was staring. she wasn't able to do a basic square nail she kept making them rounded and lumpy when i asked for sharp square at least 10 times and kept showing her pictures, and then i asked her to draw a star on my nail and it was the most lopsided star i've ever seen and she redid it a few times, i think at one point it only had 4 points and then told me i shouldn't get the stars which is really devastating considering that's why i was getting my nails done was to get a cute design. so i had to leave the salon with plain nails and somehow still pay $75 i feel like if you work at a nail salon you should be able to draw a star? she made me bleed several times she was extremely rough. i've had plenty of bad experiences at other salons but this was by far the absolute worst. she also kept huffing and puffing at me like it was my fault she didn't know how to file a simple sharp square nail. i'm usually not one to complain about my nails if they turn out bad but the lady was so rude it ruined the whole experience for me and made me feel like i wasted time out of my day! read more

Don't go here. They rang me up for a $38 gel mani and then tried to charge me an extra $18 for gel? When I mentioned it they adjusted the rate to $35 with $18 extra for gel. I've never had people charge that much for gel... the pedicure was a deluxe pedicure and the lady didn't even put my whole food in the wax. I ask for the same color on my hands and feet and they are completely different colors. The Mani is pink and the pedi was yellow? After I mentioned it the lady said she'd fix it but I didn't have time to wait. Not going back here again. Not worth it and I think they are pretty shady. read more

Worst Pedicure. Jacked Wrong hell color Omg Sad Don't wasn't your $$ 80 for this crap I got an apology, and a $35 credit read more

Excellent atmosphere and wonderful people. If you want to be pampered, come here. I got the 1hr treatment and loved it. You can bring in drinks to heighten your level of comfort. read more

Luxury Nails - Elegant place for comfort and relaxation. - Nail Salons Near Me - Bee Cave, Texas

Looks if if someone with little to no experience did my nails very messy around my nails. read more

Luxury Nails - not neat at all - Nail Salons Near Me - Bee Cave, Texas

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So clean inside and everyone was so friendly. I got a gel manacure, it was 35$ plus a tip. Everything that was used on me was opened from a new sanitized bag. Donnie was my nail tech and did a great job. He was so nice. I will 100% be going back and asking for him. No longer going to my usual nail place. Ty so much Donnie read more

Luxury Nails - Nail Salons Near Me - Bee Cave, Texas

Alice did an excellent gel! Highly recommend this fun, energetic atmosphere with great care for precision! read more

Luxury Nails - Nail Salons Near Me - Bee Cave, Texas

Staff is NICE! They do an amazing job, and lots of chairs! I had a pedicure and dip and they got me in and out so fast. I observed the staff with other customers and they were super nice and hospitable. This is my new nail spot FOR SURE! read more

Luxury Nails - This is a WEEK after I got them done... and I've been SO rough on my hands this last week... I LOVE them! - Nail Salons Near Me - Bee Cave, Texas