Went for my very first mani/pedi appointment this morning. I arrived before they opened and sat outside for a short while. When the first employee arrived to unlock the door and open up, she greeted me really warmly. To be polite, I continued to wait outside while she set up and didn't go in until the 9:30 open time. She told me I could have come in sooner, which I thought was very nice of her, especially since I arrived before business hours had started.
They have a ton of really nice polish to choose from, and so my friend who I had invited to join me & I took quite a long time to pick out the perfect polishes for us. I got seated in my chair quite comfortably, and as we were about to get started, my nail tech who introduced herself to me (Kathy) noticed that my choice of color for my toes was not a solid color, but a sparkle, and so helped me find a color almost exactly the same that would work well.
Off to a great start, I settled in for my "Luxe" pedicure and basic manicure.
What a relaxing wonderful experience for my morning. I left the massage part of the chair turned off after reading several other reviewers comments here about how they are a bit aggressive. I just don't find them very comfortable. The foot bath however, was quite relaxing. Kathy made sure it was the perfect temperature for me. She did a fantastic job with the pedicure, was very gentle with all her tools and took a lot of time with the scrub, leg mask, hot towels, paraffin wax dip etc.. so it truly felt like a spa treatment. As my legs were soaking up the magic, she did my nails, then switched back to my feet for the polish.
The only reason I have one less star here is because when it comes to painting my nails, I am hard to please in that I have very high expectations. I want my polish on evenly so that the whole nail is coated well, with no awkward gaps on the sides or back by the cuticle. While Kathy did a great job cleaning the edges, my nails are not evenly coated and there are some obvious gaps in the polish on a couple of the toes. Luckily, I am so in love with the color I chose for my toes that I will probably buy some so I can always touch it up myself, but if it had just been even upon leaving there, this would be a five star review.
Still, I really like this place and will definitely return again. You can't beat the prices for what you are getting (my mani/pedi became a combo pack and was discounted that way) and they are so friendly, clean and professional.
Let me also add that my friend who came along enjoyed her manicure, and her paint job came out great. Her nails were done by Anna who was very meticulous about it. I know everyone paints differently, so it may just take a while for me to find a tech there who does the best job for me. Still, even if I have Kathy again, I will just ask her to be mindful of the polish edges, because she gives a really great pedicure and manicure. read more