In love! Did exactly what I wanted. I've been to multiple KW nail salons and now I have found my…read morefavorite nail tech!

Came for an eyebrow wax since my usual place was busy. Was a Saturday afternoon and not many people…read morewere inside. The girl who did my wax seemed to be in a rush to get me in and out. I guess cause I didn't come for nail service..... She pulled way too hard on the strips. I also have irritation still two days later from it. Never had this problem anywhere else. Won't be returning.

Very bad experience at this location. I got my nails done on June 12, and by June 13 I was already…read morehaving issues. The technician who did my service did not listen to what I specifically asked for before starting. She kept trying to convince me to do something different and made me feel pressured instead of respecting what I requested. During my pedicure, while she was scraping my feet, she did not remove my feet from the water and the dirty tool went back into the water while my feet were still inside. I found this very unsanitary and immediately mentioned it to her. After that, the service continued, but I was very uncomfortable with the experience. I tried contacting the location to see if someone could help address the situation, but the response I received was rude and unhelpful. I expected better customer service and a cleaner, more professional experience. I would not recommend this place.

WATEVA! People get on my nerves, I promise I'm going to find me a Dr. and get me some nerve pills…read moreto keep my blood pressure down and it TOO HOT in Texas for this craziness! Something wrong with people now days because I just can't anymore. The wife did my nails the 1st time I visited the salon after waiting over an hour, they don't accept appointments and I'm sure no repeat customers. Two visits nothing to brag about, get your nails or feet done outta convenience and move around. Go back to get 2 nails fixed, no personality - What's with the attitudes? It's the part of town, it's not the best. I casted my ballot for THEM not my fault MR. went back on his word. Yelp might take this post down for that comment, WHO CARES is my new statement! My 3rd time visit, 2 ppl waiting; the wife and hubby must have been at odds cause it's 3 in the afternoon and he's the only one doing nails. The lady that does pedi's is doing nails and no one talking everyone's heads down only the sound of the t.v. blaring. I wait a little bit and the husband tells me, "I can't do your nails". I ask why, he repeats the same statement "I can't do your nails ". Again I ask, why? 3rd time he repeats "I can't do your nails" I ask "What do you mean"? I didn't know what to think, was it the shape, cat eye design from last time, closing time, shoots MAN EXPLAINE!!!!!! He asks me if I got them done at this shop, I say yes your wife did them. He tells me there's 2 ahead of me and he can't do my nails turned the light off on the young girl he was doing and walked to the back. I'm looking dumbfounded, I was gonna change the shape and get a new set. The only thing I can think is, I had my work backpack with me and a hat on, maybe he thought I was going to rob the place. I said, well F you too and fine this place a dump anyways! Hehehe, I had to say something cause I was shocked at what happened. It's gonna be a hot summer huuuunie I'm turning the other cheek and not doing the back and forth foolishness. You right, I give. I left and went home because he took the fun outta my pamper me day and for me it's called going back under my rock! Yelp at y'all lata!

I had an absolutely amazing experience at this nail salon! Rachel went above and beyond to make…read moresure everything was perfect from start to finish. Her attention to detail is incredible, and you can tell she genuinely cares about the quality of her work and making her clients happy. She took her time and made sure every nail was flawless. The salon was welcoming, clean, and relaxing, and I never felt rushed. It's rare to find someone who puts so much care and pride into what they do, and it really shows in the final result. If you're looking for a beautiful salon and exceptional customer service, I can't recommend Rachel enough. I'll definitely be coming back!

Tina is amazing with pedicures and Taylor is great with manicures! The deluxe pedicure was worth…read moreevery penny! Found my new favorite nail salon!

stopped in for a gel manicure and had the pleasure of having mary for my nail tech. she was…read moreawesome, fast thorough and very nice. update! so i went back again and saw mary. she is so great, i love her. THEY ALSO SERVE WINE!!

Very disappointed. This place was my go to. Twice a month I would give them my hard earned money…read morein exchange for wonderful pedicures. Today they lost me as a customer forever. I went today (without an appt) and asked if they had availability. I was told they could get me in in 30 minutes. No big deal. I told them "that's great and I'll come back in 30 minutes.". When I arrived back they put me in a chair within 5 minutes . It was about 20 more minutes until a tech had finished. She went and grabbed another customer and I thought ok, maybe she had an appointment. Two more techs finished over the next 10 minutes and each grabbed other customers. I started to look around which the owner must have noticed and she then shouted at me across the salon "just a few more minutes.". It was now 35 minutes after I returned. I just got up and left. She could have originally told me to come back in an hour but she said 30 minutes. I didn't mind because I didn't have an appointment. But when I returned at the agreed upon time I should not have had to sit there for 35 more minutes. It was pure greed on the owners part. Now you have lost a consistent customer. When you are paying for a pampering service it should not add stress to your life. There is a nail salon on every corner and I will be taking my business to an owner who appreciates their customers.

Hello, $78 including a tip for shellac manicure and regular pedicure. They kept trying to ask me to…read moreswitch to a more expensive pedicure smh. One thing I don't like is for u to keep asking me about the services when u know it's already expensive. I would never pay this on a normal day however, my 2year anniversary is coming up so I only did it for that day. I prefer to paint my own nails and save money sorry. Services: I had to ask do they offer beverages and I chose a Diet Coke. I asked for a straw too. Smh. I do want to point out that the ladies were gentle and that's what I'm looking for. Atmosphere: It was peaceful and they played tranquil music. They had TVs but they were not on. I used the massage chair at the last minute and it felt ok.

I walked in for a mani and pedi and asked for a classic French. I loved how my toes turned out, but…read moreI was really disappointed with the results on my hands. The French tips were super thick, and my cuticles were cut way too much. I let the nail tech know I wasn't happy and even showed her my thumbs -- she only fixed one nail and ended up cutting my thumbs shorter than the rest of my nails, which really hurt because they were my natural nails. When I went to pay, the total was $111. I didn't leave a tip because I genuinely wasn't happy with the service. I told the lady at the front that I would come back later because I wasn't satisfied, and she was incredibly kind and apologetic. Meanwhile, the nail tech who did my nails just stood in the back sipping her Stanley, watching me -- it felt so petty and unprofessional. When I came back, someone else was at the front. I explained the issue, and the nail tech who originally did my nails came and just stood beside him while I was talking, which honestly felt like she was trying to intimidate me. Thankfully, the man at the front sat me down and fixed everything -- and I was really happy with the final result. But honestly, it wasn't just about the nails. What hurt the most was the lack of care and the way I was treated by the first nail tech. I left in tears. I wish I had gotten her name, but the experience left a really bad impression. Service matters, and kindness goes a long way -- especially in this kind of industry. I'll upload pictures of the before and after And the cuts may not seem bad but my cuticles HURT anytime they touch water

Arrived about an hour before closing needing a mani pedi. It's not very big , but sizable enough to…read moreget the job done. We were promptly greeted and placed immediately in a chair. Our services were started quickly, which is good. However, I felt rushed. Not relaxing. Not totally Nelly's fault as I was also making decisions for my aunt as well at the same time. So...overall, not too bad. I really appreciated the attentiveness to my aunt who's 90 years old. They were patient with her services, and even assisted her to the car. Parking is right out front, and can get busy. Prices were really reasonable.

I came to Nelly Nail specifically for Amy, and every single time I show up, they keep pushing me to…read moresomeone else. I've said clearly that I don't want that older lady, but Kevin keeps forcing me anyway, and it's extremely frustrating. I gave this place another chance after so many years, and nothing has changed. Amy is the only one who does my nails exactly the way I want, so if you come here, wait for Amy and don't let them push you to anyone else.

I LOVE COMING HERE! These folks do a great job and I always leave with a wonderful shellac…read morepedicure. The last time I came in I got a full set shellac for vegas and i'm not sure of the ladies name but she did an awesome job. It is very affordable and they do a better job than in the area I live in near Greenway Plaza. I don't mind driving up to the north side because my mom is on that side of town. If you are in the area and want affordable mani/pedi you should definitely check this place out. They also have new spa chairs and the massage feels great. I will be in next week for full set and pedi!

Stopped in for a polish change. It was quiet, just a few minutes before closing. Not a fancy nail…read moresalon, but has everything needed. Hanna did a great job on my nails and was very kind. The vibe felt relaxed. I felt cared for, holding my chair as I sat down, to bringing me a warm towel to wash my hands, so I didn't have to walk to the sink. These kinds of things are greatly appreciated and important to the overall experience. Although a ways from my house, I will come again for the slower less crowded environment. Sometime I just want to chill. I also think this is a nice spot for the elderly. Thank you Hanna for a great experience!