0/0 never going back here again I walked in and he told me that they are closed remind you it's…read more5:43pm they close at 7pm I ask him how long will it takes for the next available spot he told me next year so rude don't have have any kind of respect at all it's only 2 customers in there getting worked on only 2 so I recommend no one comes here it was my first time here and they where so rude to me so I walked out to see the name of the nail shop and tried to walk back in and they ended up locking the door on me remind you it's only 5:47 and they close at 7pm customer service is really bad no respect for first time customers at all

Extremely rude man in the front. I walked in and asked for a menu with the prices because I live in…read morethe area and would like to patronize a local business and he said they do not have a menu. So I started to look around for one and saw one taped to the counter. I began to take my phone out to take a picture of it and the man at the counter covered the menu with a random stack of papers and said "I can not permit you to do that." And I naturally said "well why not." And he just kept saying he couldn't permit me to do that. Don't come to this place. Very rude and most likely lies about the prices which is why I couldn't take a picture of the menu!

My nails and toes look okay. Not amazing but okay . It was a last minute salon find because I had…read moresome time to kill while in Houston for the day. The salon has potential as far as how pretty it is. It just seems messy. You can tell they reuse buffers and files. The floors were messy and it just looks like they don't clean. Also Barbicide looks nonexistent. I saw only 2 girls clean their tools. Also the amount of technicians just sitting around with their feet up on the pedicure chairs just eating and watching movies or whatever was also kind of frustrating considering how much of a mess the salon is. Like I said my nails are fine. Not my favorite but for last minute they'll do.

Today was my first time going to the new salon. I recommended because the employees are nice. The…read moreplace is really big and they have a refreshments so they don't have coffee available. I would've ordered that but the drinks are free and today Anna and Taylor did my nails They're Really Nice People. They didn't excellent job on explaining everything. And the price is affordable really cheaper than previous ones I've been to It's not much of a far drive about 5 minutes totally worth it. I will come back.

Arrived about an hour before closing needing a mani pedi. It's not very big , but sizable enough to…read moreget the job done. We were promptly greeted and placed immediately in a chair. Our services were started quickly, which is good. However, I felt rushed. Not relaxing. Not totally Nelly's fault as I was also making decisions for my aunt as well at the same time. So...overall, not too bad. I really appreciated the attentiveness to my aunt who's 90 years old. They were patient with her services, and even assisted her to the car. Parking is right out front, and can get busy. Prices were really reasonable.

I came to Nelly Nail specifically for Amy, and every single time I show up, they keep pushing me to…read moresomeone else. I've said clearly that I don't want that older lady, but Kevin keeps forcing me anyway, and it's extremely frustrating. I gave this place another chance after so many years, and nothing has changed. Amy is the only one who does my nails exactly the way I want, so if you come here, wait for Amy and don't let them push you to anyone else.

I'm not usually the type to get my nails done but when i do, i go to Annel! I don't know how she…read moredoes it but my nails last for WEEKS without budging when she does them. I've heard of a lot of people who get their nails done here saying the same thing too. Book! You won't regret it!

Annel is amazing, has great customer service, and talented and knowledgeable when it comes to nails.read more

Picked this place based off the reviews and it was great! Hailey did my gelX set and she was…read morespectacular. Highly recommend her specifically. LOVE my nails! She paid attention to all the details and did a fantastic job

I'll be honest and say I came in around an hour before they closed. They could have turned me away…read morebut did not. The salon itself is modern and nice. There was not a bar that I could see, so I was not offered anything to drink. The gentleman who did my nails seemed to be in a rush to finish my nails. I left around 7:30ish. I stated that I was new in the area and was looking for a new nail shop. So maybe the poor service was so I wouldn't come back. I was charged $70 and tipped about $20. Take a look at my pictures, the white powder I brought with me. Because they don't have glow in dark white powder. I asked for clear acrylic on top but was literally denied it. The nails are not smooth to the touch. The glitter is poking thru the top coat. The nails are very thin. This is a brand new set. We took off my old set and slapped this one. I should have only asked for a refill. I had quality work before this. I'm very embarrassed by these nails and will be removing them soon. Don't take clients just to rush the work.

I'm a manicure & pedicure snob and I really enjoy this place! I will most definitely be coming…read moreback. Everyone was super friendly and as a walk in, I didn't wait that long! I didn't catch his name but my guy doing my manicure was amazing! My nails look so good! He took his time and made sure they were perfect! Thanks!

Not good customer service The lady acted as if she couldnt…read moreunderstand what I was saying when made a request. After She kept asking me if i wanted toenails cut when she could clearly see all toenails were uneven. I said yes just make all of them even with e shortest toenail which was the big toe. I like to trust people know how to do their job well instead of keep asking entire time which effects my relaxation. They really didnt care about client retention.

This nail shop has been around for decades! This was the place to go! It's always busy when I call…read moreor drop in.... But I made a special top to get my nails redone from a failed experience at a NEWER nail shop down the street. Just because the place looks dingy and hole in the wall type of place - just means there is history!!! These ladies work hard and always do a great job! Loyal customers have been coming here for decades! They don't disappoint!

I have been coming here since 97 when Michelle took over everything is still the same. They only…read moreaccept cash. I got my pedicure and a refill with white tips shellac for 80 bucks. There's no fancy chairs just how it was back in 90s which I don't mind. The quality is probably not the best but for the price you can't complain. They also do waxing but they do not do powder nails.

Stopped in for a polish change. It was quiet, just a few minutes before closing. Not a fancy nail…read moresalon, but has everything needed. Hanna did a great job on my nails and was very kind. The vibe felt relaxed. I felt cared for, holding my chair as I sat down, to bringing me a warm towel to wash my hands, so I didn't have to walk to the sink. These kinds of things are greatly appreciated and important to the overall experience. Although a ways from my house, I will come again for the slower less crowded environment. Sometime I just want to chill. I also think this is a nice spot for the elderly. Thank you Hanna for a great experience!

I just moved here from LA, haven't been to get a man's pedicure or manicure in over 2 years!…read more Rosa my nail tech relieved my dead skin and took her time relaxing me and making my feet and hands much better! I'll be coming back in a few weeks! Bring your husbands ladies!