0/0 never going back here again I walked in and he told me that they are closed remind you it's 5:43pm they close at 7pm I ask him how long will it takes for the next available spot he told me next year so rude don't have have any kind of respect at all it's only 2 customers in there getting worked on only 2 so I recommend no one comes here it was my first time here and they where so rude to me so I walked out to see the name of the nail shop and tried to walk back in and they ended up locking the door on me remind you it's only 5:47 and they close at 7pm customer service is really bad no respect for first time customers at all read more

Kayla Nails & Spa - The manager that's very rude is in the picture and his worker told me that they where closed it's 5:54 I made it there at 5:30 close at 7pm - Nail Salons Near Me - Houston, Texas

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Extremely rude man in the front. I walked in and asked for a menu with the prices because I live in the area and would like to patronize a local business and he said they do not have a menu. So I started to look around for one and saw one taped to the counter. I began to take my phone out to take a picture of it and the man at the counter covered the menu with a random stack of papers and said "I can not permit you to do that." And I naturally said "well why not." And he just kept saying he couldn't permit me to do that. Don't come to this place. Very rude and most likely lies about the prices which is why I couldn't take a picture of the menu! read more

They gave me the ugliest nails of my life for 80$ ! i the nail salon was dark so i thought they look decent went into lighting just to see these monstrous results i feel like the nails speak for this themselves simply awful read more

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Very unprofessional first time customer and last time ever going there nails didn't last a week falling off rude not nice at all I don't recommend this place to anyone poor service I can't believe how rude they are worst service read more

Please do not go come here. Save your money and pick any other place. Polish job was crap and the 2 cuts on my toe were not necessary. 3 people working nope should have known better, never again. read more

Amazing job on my request for cow print nails! No wait time and took the time to give me exactly what I wanted. Thank you! read more

Kayla Nails & Spa - Cow print nails - Nail Salons Near Me - Houston, Texas

***The 1 star reviews are very accurate! If I could give zero stars I would! Today, During my break, I decided to visit a nearby nail shop for a pedicure. As I entered, I was asked to choose a nail color. However, I couldn't help but notice that the bottles of polish appeared a bit outdated. Wanting to make the best choice, I picked up one of the bottles and gave it a gentle shake. The cap unexpectedly came off, causing polish to land on the floor. I apologized for the mishap. Unfortunately, the male person working at the shop didn't handle the situation with grace. In an impolite tone, he insisted that I leave and find another place to go. "you gots to go! Get out! You got to go somewhere else! I don't want you in here" The guy was so rude! I strongly urge you to save your precious time and hard-earned money by exploring other nail salons that will provide a more welcoming and satisfactory experience. read more

I go where Thi is! Nice new spot. They have been open for almost a month. My Thi moved to this nail shop and I followed. It's huge. One side is lined with the spa chairs and the other side are the nail tables. Everything is new and clean. They use liners for the foot spa - win! It's clean! I did one of the special spa treatments with paraffin wax and hot stones. Awesome. The wax is amazing! It makes your feet so smooth. And the massage and stones are so relaxing. The nail chairs are really comfortable and nice not the ones that roll all over the place. I've been with Thi long enough that my hands and feet always look great. The atmosphere and environment is nice. They also offer you a drink. I think one of the spa treatment comes with wine! yay! They take debit/credit cards. They also do waxing and eyelashes and shellac. Oh and they also have some Essie nail polishes. That was pretty awesome! I love their polish! Overall it's my new spot and definitely worth a try! They have a promotion right now - 20% until Oct 5th. Saved me $7!. read more

Kayla Nails & Spa - View from the nail section - Nail Salons Near Me - Houston, Texas

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The owner was rude when I asked if there was a person who specialized in designs. He responded go some where else.

I wouldn't dare give them stars I had to give one so I could post my review ! DO NOT GO HERE . the people are nasty rude !!! especially the owner . I called several times they kept hanging up in my face picking up not saying anything . roaches infested also !!!! do not waist your money here read more

Very nice place. Looks clean, staff is nice and attentive. Good customer service. Nail techs take their time and I do not feel that they are rushing through my service. They use plastic in their spa tubs, and offer drinks for everyone. Easy enough to communicate with them. Next time, I should make an appointment to cut my wait time. Also, my white tip shellac is already coming off, only three days later because they only applied one coat unfortunately. read more

Kayla Nails & Spa - Spa pedicures - Nail Salons Near Me - Houston, Texas

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I have been a customer of nail tech Kayla for off and on for two years. I never had an issue with my nails until Labor Day 2016. My nail bed naturally curves and she rushed applying the tips on my nails to where there is exposed space between my real nail and the falsie. When I corrected her she kept going until I had to make her stop and remove all of my nails. I asked her if I could please soak them off and she refused. She removed them with an eFile which can be very damaging to the health of one's nail bed. I will never go back and I haven't been back. read more

Kayla Nails & Spa - Nail Salons Near Me - Houston, Texas

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I gave this place 3 chances. The first chance I gave them my French manicure shellac nails chipped the NEXT day... i came before work so there weren't any other customers, i was handed off like nobody wanted my business. The second chance I gave this place I explained to them what happened hoping that this time they wouldn't cake on too much Polish and same thing happened AGAIN, it chipped the very next day, although the service was better, the quality was not. I do not do crazy things that cause my nails to chip and I do not have oily nails for them to chip so I thought I'd try a pedicure the third time. When I walked in it was a wait because everyone was busy---cool, I get that, so I sat down where they told me to.. I was kinda just left there, they didn't offer me a drink, how are you-- nothing. So at this point I am kinda in a hurry to get out of here, just want to get my toes painted and leave, but since no one asked I went ahead and asked the lady if I could have a glass of their wine, but she brought me a menu, pointed to it and told me it's only for people who get the Upgraded pedicure, i was baffled. I have been waiting patiently, and I can not even have a drink... so I declined because no I did not want to extend my time here, I just wanted to have my pedi done and over with. To top off my marvelous experience, she didn't even allow my toes to dry nor did she spray anything for quick drying before taking my shoes and handing me off to another guy to charge me for my pedicure. Sure enough with a rainy day and wet nails one of them was bound to mess up. read more

Kayla Nails & Spa - Not to mention the dirtiest "spa" I've been to. - Nail Salons Near Me - Houston, Texas

Saturday morning...11a. Place only had 2 customers (THAT was a sign) $25 basic pedicure that was quicker than taking the polish off. Color change on nails. (Sign says $6) charged me $7 ($6 is for real nails) WHAT A RIP OFF!!! Location does not dictate these high ass prices!!! NEVER TO RETURN!!!!!! read more

Kayla Nails & Spa - Nail Salons Near Me - Houston, Texas

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The service was horrible. I went in to get a full set as well as a pedicure, my nails are really short on my toes now, I told her to just file them evenly. My nail polish is messy, I had her re-paint my toes multiple times and my polish is still messed up, my nails on my fingers are crooked, and uneven. I would never go back, for 55$ its definitely not worth it, they tried to go up on the price for my toes, they told me 25$ but in their catalog where their prices were it said 20$. I definitely wouldn't recommend. read more

The facility is nice. HOWEVER, I went in to get a manicure, and it was the first time I've ever walked out of a nail place. The tools they used were not sanitized. The lady squirted it with hydrogen peroxide to clean it; she did that in front of me. When she went to file my nails, she barely looked at the. She filed them crooked and inconsistent when shaping them. She didn't ask me what shape I wanted, when I like them square, so some are square and some are rounded. When she went to put lotion to soften my cuticles, she didn't even put them on my cuticles, but on the nail. After soaking my nails, when they normally push back your cuticles, she barely touched my cuticles, sometimes not touching them at all. When they're supposed to cut the cuticles and excess skin, she clipped on the skin, but didn't take anything off. I told them I changed my mind, and I offered to pay so I could leave. They all gathered around me. I didn't want to call the lady out in front of everyone. I'll just stop trying to find places near work, and stick to the place I normally go. read more

i always go here for my manicures, and i always get long coffin nails. the price is alright, only $35, but the nails are always so cute! i appreciate the nail techs they are always sweet to me and i've been coming here for almost 2 years! read more

Kayla Nails & Spa - Nail Salons Near Me - Houston, Texas

Nice and neat nail salon. Ask for Henry he does a good job. Only thing I didn't like is 10$ for polish change on toes. I thought that was a bit much. Other than that I think I found myself a new nail shop plus they have the new glow in the dark nails!!! read more

Kayla Nails & Spa - Overlay - Nail Salons Near Me - Houston, Texas

Located in a plaza next to boost Mobile. Usually, I don't have a tough time communicating with manicurists given that I'm vietnamese and Chinese so I can break down the accents. But I really suggest here! I like getting regular gel manicures. But they offer shellac here, which I believe costs more than regular gel. And when I asked for regular gel options.. they gave me shellac options. Whatever. So a shellac gel manicure is $25. If you want french tip it's $30. I had to soak off my previous gel job so that was $3. Usually gel manis are done within an hour. She took about 1.5. Got a regular pedicure so that was $20. It was decent. But, the lady that did my toes had a customer walk in towards the end of my session, so I noticed she rushed through putting the top coat on to go and see her new client. I watched her put the top coat on and she didn't even go from one end to the other. It was like, a slab on top coat and moved on. $48 total... I'm from Los Angeles And I pay this amount there. But I recieve more for that amount. I would've expected this to be a little less. read more

Kayla Nails & Spa - #47 shellac nail color - Nail Salons Near Me - Houston, Texas

The service was horrible. The brother of the owner was very rude. I simply asked if he could do my daughters nails thin not thick. He started yelling and told me he isn't doing her nails. I've never had issues before. I guess with me getting there at 615 they were ready to go home. I will never go back again read more

extraordinary service and it's always a fun time. Best hairstylist out!!

This was my first visit to the salon. It was well kept and not overly smelly of nail polish. I opted for a pedicure and manicure combo which was very affordable. They offer you free drinks including wine. The pedicure was amazing, hot stones, paraffin wax, and a great massage. I had a French manicure done my nails which was perfect, I also received a massage with that. I am very pleased and will be back for sure. Thank you! read more

I love this salon. I stop by about every 2 weeks to get my nails done. I'm a satisfied customer every single time. It's clean, they are fast, and your nails look great! read more

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Love, love, love... I felt right at home... Friendly staff, quiet atmosphere, great time, and not a long wait!! read more

Kayla Nails & Spa - Best job done thus far!! - Nail Salons Near Me - Houston, Texas

Do not ever go to this place if you get the dip powder. Went to them because they were close to my house and I will never go again. They lady who did my nails was super nice just very I knowledgeable about the process of doing dip powder. She filed the heck out of my nails and now they are uneven and bumpy. Will never be returning to this salon. read more

Kayla Nails & Spa - Nail Salons Near Me - Houston, Texas

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Worst place! The guy who did my nails cut my cuticles so many times, they did my nails short and charged me extra saying that they were long! never coming here again, save your time and money and don't come here. They don't even deserve 1 star, just horrible. read more

My pedi was great , I come in for a full set and it was horrible. I asked for the mistake to be fixed and they were rude. The first time I was here I had no issues and today was just a horrible experience! read more

Horrible horrible management. They overcharged my card almost 100$ and there was no apologies. So I came back 3 days later to get a refund, told I would receive my refund in 3 additional days. 3 days came no refund, went back to the shop and was told to wait. Waited for 1 hour to be told that he already refunded me. This is the most unprofessional thing I've ever experienced. They lost a loyal customer. Been coming here for 2 years. read more

This place was very clean and new. Staff was very nice. And the prices are GREAT! Close to work in Greenspoint area. We were in and out in about an hour. Will come back. read more

I've been looking for a nail salon near home that is good quality and I've finally found it ! I went in two days ago and got my nails done and a pedicure and both women took their time and I really felt pampered . They offer you drinks as soon as you get there and it's just a relaxing environment . I'd give this place 5 stars except for the fact that while I was there , there was 6 other "women" there that were half naked . Butt hanging out of their shorts and just extremely ghetto. Of course you can't control what kind of people you attract but wow . These girls were cussing and yelling even at staff . I was not very comfortable because of that . Other than that it was amazing ! read more

Decent. Have been here a few times. The guy that used to do my nails is no longer here and they had no idea where he went or they did not want to say. Also they NO longer have Wifi anymore which sucks. So until they do I'm not coming back. THEY ARE VERY NICE THOUGH. read more

I am writing this review How Unprofessional,the owner and her husband are unprofessional, me and my sister went there to get service done I was the only one got service and no one help my sister ask her if she needed anything to drink, the guy that did my nail was cool but his work is weak my nail broke the next day, I ask for specific service he could not understand what I was wanting. Meanwhile as I was getting service done my sister sit there for at least 30 minutes and no one steal came to service her. I will never recommend anyone going to the nail shop of Rankin Road. read more

Lovely ladies and great service + good prices = I'll be coming back! :) Got a gorgeous spa pedicure for just $20, very well worth the beautiful job!! This is a great place if you're short on time and need a pedi during your lunch break, highly recommend!!! read more

I went to this location for the first time to take my niece to get her nails done because she lives on that end of town. I love love this place. I love everything about. I had the best spa pedicure I ever had in my life. I will be going back again. read more

I use to patronize this establishment alot and became dissatisfied with how my pedicure was done. When I spoke with Kayla she seem to be unconcerned with my issue and walk away laugh without helping me. Customer service was a complete joke. They change employees too much so you can not ever get use to one person. read more

The owners of this place are RUDE and very unprofessional! They don't care whatsoever for clientele ... First experience was bad gave it another try and left the place mad dissapointed they do a HORRIBLE job and ontop of that they are rude ! read more

I was referred to this Nail Salon from a coworker. So my daughter and I decided to try it out. We arrived around 10:45am and they were very busy. No available associates. We had a 20 minute wait. The owner or Mgr, a male barked orders to every customer coming in, about where to sit. I simply obliged him. Once it was my turn, Julie was my nail tech. She was very friendly. We talked the entire time and she was very pleasant. I was very happy how my nails turned out. However, after an additional 15 minute wait for my daughter to get a nail tech to work with her was draining. The owner or Mgr started her nails, then a woman took over. She wasn't having my experience. They didn't talk to her and she looked miserable. I sat next to her after my nails were done. (Which I love how they turned out.) To see why she was looking so unhappy. They had to redo a nail 3 times. After the third attempt to put the nail On straight, my daughter didn't care anymore. She allowed them to leave it crooked. Her nails looked as if a beginner did them and she was sorely disappointed. My personal experience with Julie was a 5 star. But having the man bark orders and he was truly raising his voice at us was not appreciated and the face that I had to wait 30-40 for my daughter to get finished was really frustrating. The cleanliness of the store was nice, it was bright and refreshing. However, if I go back, I will only work with Julie. That barking man needs to sit down somewhere and learn some customer service. read more

Kayla Nails & Spa - Love my Nails - Nail Salons Near Me - Houston, Texas

First off let me say I don't usually come here. I found this place driving up the road & looked it up on yelp. So the man first started off grabbing my feet & placing them in the water. Was really rough. He then aid some jibberish & they began to laugh. Also, when he filed my nail down he constantly digged into my nail even when I jecked backed he held my foot. So, after he was finished I thought it couldn't get any worse. The girl came over, POINTED to what he has scraped from my feet & laughed & said something in a different language. I asked if there was a problem & they simply grew quiet. Then when she began taking off my color for my refill she was talking to the other lady laughing... So hard that she stopped my nails. Overall, this isn't the the place u want to go. I listed only SOME of the problems I HAD here, not to mention others that were sitting next to me. Wow. Everyone was irritated. Oh & I got my eyebrows done too... All I can say is wow. Definitely did not get a tip & definitely won't have my service again! read more

Brought my 9 year old daughter here for her birthday to have her nails painted for the very first time. This turned into a bad experience leaving me no choice but to never go back to this nail salon again. I am extremely unhappy and disappointed that many other customers were serviced before my child even though she had been waiting much longer than the other customers who came in after us. I spoke to the guy who I assume is the Manager who ignored my complaints and thought that I WOULD NOT notice that 8 other customers who came in much later than us were serviced before my child. He then expected the person who was finishing up my pedicure to then paint my child's nails AFTERWARDS. Which means we would both have to wait even longer. I will never go back here again. No business sense AT ALL!!! Staff is very rude and obviously talking about patrons negatively in their own language. Unprofessional! read more