I had a great experience at Lowe's this morning. I just wanted to thank Sal for all his help. He went out of his way to help me find what I needed and just wanted to show my appreciation. read more

Start by answering the phone. 30 minutes on hold is not satisfactory. Then don't misplace my order, that only adds to my frustration

Terrible service that's why our huge company doesn't mess with them their customers service sucks. I was looking around while my bf bought what he needed for work I found 2 baskets on clearance intact together they were marked down from $43 to $13 so I thought great their were 3 left same sign in a row but I grabbed 1 checking out it rang up to $45 so I took a picture of the sign and the clearance mark down well she called Juan he had no remorse nor customer service and did not honor it and say it's an error no apology I was upset that's not cool won't ever go back nor do business again there read more

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"Very disappointed. The delivery was canceled without my consent, and the customer support didn't handle the situation properly. Unprofessional and frustrating experience read more

Outstanding Customer Service at Lowe's Oxnard! I have to give a huge shoutout to Cameron and Jonny (with no H) Garcia in the Seasonal department at Lowe's in Oxnard. These two provided the best customer service I have ever experienced at Lowe's--hands down! We originally visited a different Lowe's location, where they recommended we check out the Oxnard store for a better selection of natural gas fire pits. When we arrived, Cameron and Jonny went above and beyond to help us find exactly what we were looking for. They were knowledgeable, patient, and truly cared about making sure we had a great experience. Not only did they assist my wife, my son-in-law, my granddaughter Eden, and me, but they did it with a fantastic attitude and a willingness to go the extra mile. It's rare to find employees who are this dedicated to customer service, and their help made all the difference. If you're shopping at Lowe's in Oxnard, definitely ask for Cameron and Jonny in Seasonal--you won't be disappointed! read more

Lowe's - Two workers are assembling a black outdoor fire pit with a rectangular shape and slatted sides inside Lowe's store. One worker is kneeling and using tools, while the other is leaning over the fire pit, assisting. They are wearing red vests, and the store shelves behind them display boxed furniture and home decor products. The image captures a retail environment focused on home improvement and outdoor living products. - Hardware Stores Near Me - Oxnard, California

We tried to purchase a gift card on-line and their system didn't work... 4 times... My credit card company approved the purchase, but when I called Lowe's they couldn't offer a reason or an option to purchase the gift card. Please understand, I just wanted to spend money and buy a gift card. Terrible way to conduct business!. read more

I like this Lowe's better than the other ones. I feel like the store is organized well and there's a good selection of products. read more

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Sign on the door says Lowe's not SunRun. Seriously these guys are in the way of my shopping. Relentless and annoying. I literally dodge these "Lowe's" workers every Saturday. No I don't want your damn solar panels & Musky batteries! read more

Went in this morning to look at special ordering a patio sliding door. Waited about 5 minutes for any employee to come help out, finally found another employee who called for someone, waited another 5-10 minutes, no one came. At front asked for a manager, said they'd be right here, waited again to be asked he wants to know why you need to talk to him? REALLY? It doesn't matter we asked to speak to the manager. Waited a few minutes and then left. Poor management which is why you can't get anyone to help. read more

29 bucks for a flag? But it's a good thing I found a cheap one. It also sucks that inflation is getting worse.

Melissa from Lumbar immediately came out and helped us with the return. As soon as we turned around, she already had the cart and had taken care of everything for us, since we were unable to. This store is nice and clean, the organization is great, and everybody is so personable. Adrianne provides quick and friendly service. The cashier is fantastic, making returns fast and easy. read more

Lowe's - Lumber area - Hardware Stores Near Me - Oxnard, California

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Horrible customer service. Called 3 times only to be hung up on all three times. They do not value service here. I was calling to simply check inventory on an item as I did not want to go just to go if they did not have it. No wonder big corporations are closing left and right. Too big to care. read more

Do not come to Lowe's in Oxnard this store will not price match and the manager would not assist. it's a classic bait to get you into the store buy an item . Please screenshots below. Customer service should be better if suport is saying yes we will price match. read more

Lowe's - The image shows a screenshot of a text conversation between a customer and a representative. The customer discusses Lowe's in-store product prices, Costco's in-store product prices, and sharing a link to a Costco product for price matching. The representative confirms they will check the product and asks for a moment to verify, apologizing for the delay. The conversation includes timestamps and typical messaging interface elements. - Hardware Stores Near Me - Oxnard, California

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Do not come to Lowe's in Oxnard this store will not price match and the manager would not assist. it's a classic bait to get you into the store buy an item . Please screenshots below. Customer service should be better if suport is saying yes we will price match. read more

Lowe's - Hardware Stores Near Me - Oxnard, California

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My 2nd year getting our Christmas tree from Lowe's. Good tree selection, good price, and the people working the tree lot are fast. 10/10 recommend for purchasing your Christmas tree. read more

Lowe's - Hardware Stores Near Me - Oxnard, California

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Bring back your cashiers!! It's total BS, I don't work for Lowe's, yet you think that I'm OK with checking my self out, I'm not!! read more

Patient people and super helpful! found what i needed from kind and knowledgeable store-personnel help.

I should have give. This place 5 stars a long time ago. First of all the employees are wonderful and knowledgeable. The store is clean and well stocked. The man in the paint department explained all the different types of paint to me and helped me decide what was best for my son's room. I had two people in gardening help me select the correct plants for my marine layer environment and they are thriving. They are always helpful when you need to find things. They hire a mix of male and female employees and they treat women with respect and dignity unlike some other hardware stores. I never go anywhere else for home and garden needs. Prices are fair too. read more

I have purchase many large appliances for my home here. Recently, I bought a Samsung washer and it broke down one month after the manufacturer warranty. What luck! Thank the heavens we bought an extended warranty with Lowe's. I called on a Friday and they sent their repair team on Monday. We haven't had any issues after the repair. Now our dryer broke down 1 month after the manufacture warranty but we bought it and an extended warranty at another store. Hope they're as good as Lowe's. read more

Customer service is pathetic. Waited for help for 30 min. Asked for help to 3 workers and no one helped. Asked for manager that "manager " was no where to be found terrible place read more

The pro desk doesn't know what a cedar shingle is. I talked to Frank on the phone and it seemed like no problem but when I got there, Frank disappeared and I had three young ladies trying to figure out what I was doing. Which is very common. read more

If it wasn't for bad customer service there wouldn't be any customer service at all. Do yourself a favor and go somewhere else read more

Power outages and wildfires in California in 2024 have left many feeling uncertain and fearful. Emergency supplies are in short supply as people struggle to prepare for potential disasters. When my wife went in search of a generator, she found none in our community or in surrounding cities. It was not until she visited this Lowe's in Oxnard and spoke to Brian Buenconsejo that she finally received the information she needed. Brian's extensive knowledge about generators put her mind at ease and ensured that she was well prepared for any emergencies. He even provided her with the necessary accessories, such as extension cords, surge protectors, and a gas tank, to create a complete package of supplies. I wanted to send a HUGE thank you to Brian for being there for my wife when I or anyone else couldn't due to my line of work. Brian Buenconsejo you went above and beyond when no one else could at a crucial time and just so you know, she didn't go "boom". You're a valuable resource and team member for Lowe's and the surrounding communities. read more

I've come here several times and always find what I'm looking for! I don't think I've ever been in a Lowe's I haven't been happy with? I love their garden center and have decked out my patios...Thanks to Lowes! read more

Eric Adams turned a negative experience into a positive one. He gets 5+stars. I ordered 4 planters but only received 3. Eric Adams made multiple calls to the source company and then called me with updates. He did his very best but couldn't fix the problem. I went into the store & spoke to a different Eric (his vest said customer service). I was frustrated & angry about the inconvenience. But, did my best to be calm as I explained the problem to the Eric II. I asked for a refund and Eric II was more concerned about the store's inventory being short one planter than he was about doing right by a customer. I finally had to raise my voice and demand the refund. Eric II finally gave me my money back. I ordered the planters online & received them 4 days later. read more

I bought a faucet here, paid my plumber to install it and it was defective. It took 4 trips to Lowe's and in the end I am out 45 dollars and most of a Monday. This could have been resolved by the first assistant manager, but no. The faucet was made by exclusively for Lowe's. On the third trip I was told to call the company, who called the store and told them to give me the faucet. This being said I could spend thousands on plants here. good quality and a one stop shop for all your gardening needs but there is no customer service except for check out. I try to shop at local stores if I can. read more

Lowe's has never disappointed me before like this. My parents both 77 years old bought a refrigerator and the protection plan over 3000 dollars. Well they been giving my parents the ruin around for over a month now fridge still broken. Both of my parents are diabetic and my mother has cancer which their medication needs to be refrigerated they are giving them the ruin around about a compressor is not available. I've called it's available everywhere. I asked for them to exchange the fridge they won't . This has been emotional for the family to treat our parents like this my mother with cancer does not need this stress 08/09/2023 still no calls and still not resolved. Unacceptable read more

Lowe's - Warranty and receipt so people can see how they treat their community - Hardware Stores Near Me - Oxnard, California

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I don't visit often hence my 3 star review but today I went three times in one day. Originally, my spouse and I went to purchase a new garbage disposal and a new dishwasher. As we were looking for a dishwasher, a man named Manny came over to assist and gave us his recommendations. He then asked us what was the issue with our appliances and he showed us some items that could possibly help us with our issue. We got them and it worked! Manny saved us $1000 so thank you! On our second visit, we returned the garbage disposal we have previously bought (not Manny's fault lol) and was assisted with a lady named Adrienne. She was super sweet and friendly and made our return process seamless. The energy and staff at Lowe's was pleasant and I have a feeling I'll be making a higher review soon! Oh! There was lady who cashed us out during our first visit who was super patient because I asked for military discount and she said we had to sign up online for it. So she let me sign up at the register to get my discount! read more

Decent Lowe's, but below expectations for the chain. I had difficulty finding someone to cut some lumber for me (something I would expect more at Home Depot rather than at Lowe's). Although only one cashier was on duty, the line moved quickly. However, when she asked if I had found everything, she was not prepared for my "no" answer other than to apologize (even though it was not her fault). Still better than the local competition so they can safely ignore my comments - at least for now. read more

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NEVER use Lowe's to replace your kitchen cabinets!!! I ordered kitchen cabinets 6 months ago and the project is still incomplete with no end date in sight. I have had nothing but problems from day one. The person who measured did not do an accurate job and forgot a whole section on the back side of the island. The "design expert" designed the kitchen, however didn't realize a whole sections wasn't accounted for. In all fairness, they took care of that problem, but it added a few weeks onto the project. The hood above the stove has been sent 4 times incorrect. It is now on order AGAIN, I'm hoping for the best but doubtful. The installation has been a nightmare also. Getting ahold of the installer has been challenging to say the least. He is unresponsive, and doesn't follow up or respond to calls or text. He keeps closing work orders that are not complete. The workers he sends are very good but their hands are tied with finishing my project. I have spent countless hours and too much energy trying to deal with the installation department, only to have them not allow me to speak to a manager. In addition, they changed the installation team mid project (at about the 5 month mark). They reversed that decision after I complained. They don't know how to help with any of the issues I am experiencing. It would have been so much easier and cheaper to go through a contractor.Needless to say, I am furious and so disappointed!! read more

I went in a Monday 9:00 am and waiting for 30 until someone show up on paint service One reason more to choose THE HOME DEPOT read more

Lowe's - No one come to paint service - The image shows a checkout area in a hardware store, featuring a white counter with paint color selection guides and a torn sample card. Behind the counter, there are aisle signs labeled '3' and '4' indicating sections for interior and exterior paint, among other products. Shelves stocked with various hardware items and boxes are visible in the background, along with promotional signs advertising discounts and prices. - Hardware Stores Near Me - Oxnard, California

If you are a business major with a minor in economics, I suggest you visit this place so you can see firsthand how retail giants undergo the process of extinction. It is not a self-explanatory process and you do have to have good critical thinking skills and likewise observation but basically, all the elements for failure are there. It starts on the way in where your path is usually obscured by someone or something when all you're trying to do is find order in the mess, of what will not be a good shopping experience. Building materials are not grouped together in ways which make them accessible 100% of the time and if you are forced with having to get the help from one of their wide selections of incompetent workers, then you better have the patience of a nun and the self-restraint of a quadriplegic, because encountering predatory animals in the wild is a more pleasant experience. Their online inventory will not coincide with reality when expecting to find a product advertised as available at the store location. And finally, the check out process.... This is when you realize that machines can and will be a major driving factor for the advancement of retail evolution. Even when the option of self-checkout is available, there will still be some troll there bickering their way into your life, just to some how try and make it unpleasant. I don't know why or how lowe's has become a pioneer when it comes to hiring problematic people, but, they take the cake! And this is after gathering the ingredients, baking it, and eating it. Because, if this retail chain is good at anything its at finding problematic self-glorifying spoiled identity having dictators on bad ego trips, and placing them all in one location. read more

My wife wanted Stainmaster ready to play 3 carpet for our house. We had a great experience in the store our sales person Jason and his supervisor were bending over backwards to get us the help we needed. But it all went wrong with their measuring comany (Keller Interiors). He showed up on the first day one hour late did not call or talk to anyone working in our house. The next day he called at 7:00am to say he would be at our house at 12:30 pm he was 5 mins late and if I had not been at the door waiting for him he would have left. But he said that he could not take the measurements because we had asbestos. We were texturing our ceilings so we had plastic all over the walls and floors to protect them. He said the Lowe's would not let him work with the plastic all over the place. Day 3 he left a text saying sorry we missed you. At 730am but no proof he was there and no phone call we did not even know that he was even come to our house. I will never buy any flooring from Lowe's if they continue to use Keller Interiors for the measurement work. read more

I love this place they always have Low key great deals on power tools and are fully stocked on supplies...staff is friendly and helpful as well...the garden has a wide variety selection from flowers to green leafs and trees. Not a very big tile selection but they have enough laminate to convince you otherwise...Im here atleast 2 times a week very useful location read more

Before you guys give any service order to them make sure check the price with different manufacturer/contractor, service company...etc... To put the gutter on my house I got a price from them which was 5 times higher than the local company's price. They quote was $2,394.00 for 52 ft gutter... The local company's quote for 92 ft seemless gutter $1,200.00 including everything. (KB Sheet Metal and Rain Gutters in Thousand Oaks). Never ever go to the lowe's and buy anything from them. Save yourself from frustration and pick someone else as a contractor. read more

Came to look at washer machines, plenty of parking, we were looking around at the washers all seemed too much for the budget. I seen some display's asked the price to the employee that worked there, guess they were discontinued. Then she said she had some washers they don't advertise that are in the price range we are looking for and they had good reviews. So we purchased that washer it was 530 out the door heck of a deal. They helped us load it in the car. There was twine, had to use the restrooms before we left and they were clean , everyone was really helpful, I had a really good experience at Lowes read more

Lowe's - The image features a black Frigidaire electric cooktop with four circular burners and control knobs on the right side. It is displayed on a beige countertop in a retail store, with a price tag indicating $49.99. The background includes store signage and promotional displays, suggesting the appliance is for sale. - Hardware Stores Near Me - Oxnard, California

At Lowe's today and Jason helped us and me and my husband Tony where very impressed by him and his knowledge about everything we asked and he was very nice and helpful. read more

I was in the Oxnard store earlier today and found my interaction with everyone I encountered to be top notch. People were helpful, knowledgeable, friendly, courteous and professional. I was shopping for multiple items and the entire staff was remarkable. Keep in mind this was the day before Fourth of July and they were as engaged, if not more so, than any other day. I rarely write reviews, but felt compelled to give a specific mention to DIANA, EMMA, ALONZO and the on-duty manager, NICK, all of whom truly a pleasure. They handled everything i came to accomplish and they made shopping at a big box store feel like a boutique. I'd hire them myself I could. I hope the company is made aware of the fine work they are doing; they are the kinds of people any company should be happy to have working for them and representing their brand. Good on Lowe's for finding and keeping these good folks. Applause and thank you! Brett P. read more

Went to the Newberry Park Lowe's to buy a water heater. They did not have it sent me to the Northridge store. When I got to the checkout, they said the product had been recalled I could not buy it. The manager had a very bad attitude and was almost mad at me for coming into wanting to buy it very disorganized and not aware of the fact that they've got product on the shelf that has been recalled poor management. Very very disappointed. Drove 40 minutes they have no consideration for your time. read more

The best customer service! The wife and I like coming to Lowe's for our 10% discount but self checkout couldn't find our number so we went to the register with the friendly cashier Cristal. She just knows how to make customers feel cared for. read more