I find ACE stores in general have the absolute best customer service and this one is no exception. The employees and owners of this establishment are incredibly helpful, knowledgeable, and exceptional. read more

Update: The following week, Benjamin Moore contacted Matt, the manager, regarding the issue, and Matt provided me with a full refund for the paint. I appreciated that he ultimately resolved the financial aspect of the problem. I still believe the situation could have been handled much earlier and without escalating to that point, but I do want to acknowledge that the refund was provided and that I appreciated the resolution. read more

A most excellent place in all respects. I needed gopher wire and soil amendments for the vegetable garden prep and they had EVERYTHING I needed plus super helpful employees to give me advice and directions and all with smiles and great attitudes and knowledge! Shout out to Frank and Pete!! I added some Worm castings to my chicken manure and soil amendments and drove to the back for the two smiling loaders to fill up my mini cooper with all the bags. The cashier, Caroline, welcomed me and asked if I had a rewards phone number and that reminded me that I had $30 in reward coupons to use!! Yikes!! If she hadn't asked me, I would've kicked myself For forgetting about those. It reduced my already reasonable bill even further and now I am ready to prep my vegetable garden!! Woo hoo!! read more

Ace Hardware usually has everything you need, and their prices are competitive. Save the hour plus drive to get things in Ventura.

Everyone in this store is so helpful and friendly!! Our first time in here visiting Ojai and boy they went out of their way to assist us in finding what we needed!! read more

There are some nice guys who work there but you can bet that you'll have to deal with someone on their team who is really rude and disrespectful. I won't be going back. read more

Tim was knowledgeable and helped me find what I needed immediately. Very good customer service!

Ace hardware is the old time local store where you walk in and ask for that little nut or tube, or rust-resolving paint, garden thing, etc. Skillful assistance with any project by a seasoned maker-person will either direct you to your part or walk you through your problem and work out what you need to solve it. My dad was an engineer who could make anything. The folks at Meiners Oaks Hardware are a sweet substitute to help solve any fixit, build-it, paint-it, garden or other handy project. read more

Old time hardware store ... packed to the gills but organized ... the Meiners Oaks neighborhood is cool, too, so it's worth it to cruise the area. read more

A small, local hardware store with the friendliest and most knowledgeable employees anywhere. They are always helpful and have everything you're looking for in stock! read more

Always friendly and helpful. Thankful to have this spot down the street! They always have what I'm looking for and are eager to help when I look lost trying to find something. read more

I'm pretty shocked I haven't written a review about this store yet. I love this place. They have a good variety of stuff and I've found their employees to be not only easily available to help you but extremely knowledgeable about any house projects you may have questions on. In the rare case an employee doesn't know about my particular project, they quickly find someone who does. I come here when I want good service, helpful floor-staff and good selection of projects. It's close to my home and their hours are okay. Highly recommended! read more

See all

Convenience to Ojai area residents is this store's single greatest attribute. Bottom line is that it more often than not, going here saves you a trip down to Ventura or Oxnard. And if you don't need to pick up a ton of stuff, the higher prices are worth it. It's also fairly well-stocked for it's modest size, and demonstrates outstanding customer attention....albeit almost over-the-top at times. You will NEVER find a hardware with more employees working the floor....watching your every move.... desperately looking for an opportunity to assist. That said, the down-side is higher prices. For some things like lumber, the prices at Ace are two to 3 times higher than making the trip down to Ventura or Oxnard. But if you only need one piece of wood, you just suck it up instead of driving 25-45 minutes each way. The mark-up on other items aren't as high as the lumber, but still higher all the same. So basically if you're gonna fill your truck (or car) with lots of stuff for that upcoming home improvement or garden project, you may want to go elsewhere. read more

Best. Hardware Store. Ever. What they are selling, I am buying. Truly a port in a storm!

This is truly the best hardware store I have ever been to. The employees are extremely helpful. Sean helped me for over half an hour and went above and beyond. Definitely coming back! read more

Very helpful and patient staff. They have helped me choose all sorts of things no matter how small. I feel blessed to have this in our community. read more

Absolute best customer service. Friendly, quick to help, a great team attitude from all the staff. Thank you!

I actually look forward to going to Ace. I always get a friendly welcome and plenty of knowledgeable help for whatever I'm looking for. Plus I can't leave without a tall bag of Pretzels. read more

These folks are super helpful. Thanks for everything! A guy named David just talked me through using a window screen replacement kit. Very friendly and informative. Lots of knowledge here and willingness to help. read more

What a great hardware store! The staff is always so friendly and helpful! Last month I was looking for an old fashioned web foldable lounger. I went online and saw they carried them but didn't want to pay for the shipping. So I called the store and they ordered it for me and I picked it up at the store just a couple of days later. It was way more reasonably priced than other vendors too! Thanks Ace!! read more

I love these guys. They have a solid crew who's been in the business a long time and can answer any questions. I really appreciate how the referred me to another store in town when they had a different style of product that better fit my specific need. Shout out to Pete and Jason for being authentic and good people. read more

Best find in the Ojai Valley for all your DIY projects and home repairs, great service, helpful staff and open 7 days, can't get any better. Most items can also be special ordered if needed. I highly recommend checking out this business. read more

As a new resident of the Meiners Oaks community, this hardware store has been an invaluable resource. It's impeccably organized, well-stocked, and most importantly- the staff is warm and extremely knowledgeable. read more

Nothing beats a small box store that has everything you need at a fair price. Everyone there is friendly and helpful. No need to head down the hill and face the risk of being ignored or hearing "sorry, not my department" only to be deserted and left to your own devices (that could be dangerous for me). Top-notch hardware store. Keep it up guys! read more

Love Ace hardware, always get great service and if I need extra help Matt is always around to help out

Yes 4:00 PM on Sunday I went into the store nobody greeted me Two associates looked at me I went to the plumbing Aisle I'm looking for angle stops can't find what I need and No one around to help me I waited, very disappointed I walked out the store I will check out the other hardware store in town tomorrow read more

Wanted to acknowledge and thank Meiner's Oaks Ace Hardware, and specifically, Matt for all of the help, expertise and kindness they offered us during our recent visit to Ojai for the holidays with my parents. Matt and his team assisted us with educating and selecting a gas and a charcoal bbq, a wonderful cooler as well as a few bird feeders and seed. The store was extremely busy but Matt was able to make us feel like the only and most important customer in the shop, all the while managing everything else going on at the time. Having grown up in Ojai, but living in San Diego ever since I graduated high school in 1986, I cannot begin to describe how refreshing it is to visit my 'small' hometown and be reminded of what is truly important in life... the basics... honest, kind, unselfish, professional, hard working and follow through... thank you Matt and Team, from the Hovleys. read more

The Ojai Valley is limited on choices of businesses. But companies like ACE should NOT gouge this community. I purchase a can of compressed air... they charged $7.99 pre-taxing. Walmart you get two can s for $8.88. This is just one example of their over pricing. Since Avenue Hardware and Builder's Mart have closed they charge more and offer less variety. Big Fish-Small Pond. read more

Harris helped me in the paint department. He was so thoughtful and gave me great suggestions.

Couldn't ask for a more pleasant place to shop. Really is a helpful neighborhood store. The owner Matt and his employees know their merchandise. All are very customer friendly read more

I recently moved into an older (cute) farmhouse and have needed a ton of little things. I've come in here a few times over the last week and the employees are BEYOND helpful. And friendly! Knowledgeable, welcoming, the list goes on. They offer help before you have to ask for it. It's truly a pleasure to come here. Thank you! read more

I called Ace Hardware in Meiners Oaks. They answered the phone promptly, were able to answer my questions, and had a refill size of the product I want to purchase. I'm going there shortly. Thank you YELP‼ read more

My favorite store they have everything you need and they are so helpful. If they don't have it they will get it for you. Their prices are very competitive too , saves you from going to ventura, LOVE IT read more

Best customer service. Nothing beats a good neighborhood hardware store, and I always feel well taken care of here. The owners and employees are genuine, caring people and I always leave happier than when I came in. read more

They are there to help you....good inventory....beats the sad one next to the Vons in Ojai.

I walked in here on a holiday Labor Day had never been here before. 30 minutes until closing I had a laundry list of items. talk to four separate people about where to find my items, found everything promptly everybody was extremely helpful and the lines move fast. Great job, keep up the good work. read more

Very helpful staff. They carry a lot of American made goods, and for such a small store, they have had everything I've looked for. They also have a great selection of lumber in a lot across the street. read more

LOVE this store!!! They have an amazing selection of just about everything you need from a hardware store. Competitive prices and a knowledgeable, personable, professional sales staff that is always eager to help. I couldn't believe their prices were every bit as good as the big box stores. If you don't see what you're looking for, be sure to ask because they just might have it in the back. read more

Fast and friendly service in a busy store! Parking lot full, customers leaving, new ones immediately filling empty parking spaces. Store was jammed. Didn't see the boxed model of BBQ I wanted, employees were right there, went to the back and brought me what I wanted, plus other items and I was out the door with receipt in hand, loading my purchases into the car with a smile in under 10 minutes. read more

I have lived in Ojai for 6 years and I have to say that Meiners Oaks Ace Hardware is the best "Old School" hardware store I have been to in many years. I like them so much I opened a charge account with them. I spend a lot of money there and I always get great service. That's not because I have a charge account with them. They were that nice and helpful from the first day I walked into the store. The prices are very reasonable compared with other places in town. The entire staff is so helpful I get the impression I went back to the 50s with all the cheerful faces, helpful advice and even their uniforms. Well maybe they are only Ace Tee shirts but they sure act great. It's a family operation and everyone is very very helpful, from the owners all the way to the cashiers and the guys loading the truck with bags of concrete, wood building materials. read more