Stopped in for the first time to have a couple keys made…read more Super friendly staff. I was in and out in two minutes. It was nice having staff greet me and direct me at the door.

I love this smaller local home improvement/hardware store! It' has a real mom and pop shop feel and…read moresupporting our local businesses is important to me! I also appreciate the simplicity of shopping here! It's not overwhelming like some of the other options... My husband and I always head over here for bbq needs! Not just charcoal, wood chips and other various tools but they also have a great selection of rubs/seasonings! Sometimes we get a little distracted by their awesome selection of plants/flowers too and can't resist stocking up on more goodies for the yard! The staff here are always so helpful and friendly! I definitely recommend shopping here!

Lost on Thompson Blvd I found Franklins Ace Hardware,…read more Needing nothing, I went in. To my surprise it has EVERYTHING!! I was in awe of how big this little store was! They even have a Garden section! Associate Nick was quick to greet me and show me what I'd missed, the frozen pies!! What!!?? The BBQ dry rubs and marinates!! This place has it all. The staff here was so attentive and friendly it made it easy to shop around. For a female it can be intimidating attempting going to a hardware store. At checkout Sydney helped me sign up for their rewards program, I will definitely be coming back. I'd rather come here than those big wherehouse hardware stores! You can never find anyone to help you there and being lost seems to be par for the course.

I made the trek from Camarillo to get B&B brand lump charcoal for my Pit Barrel Cooker. The Ace…read moreHardware in Camarillo doesn't stock it. To my delight, they stocked the full line of B&B products. I opted for the oak variation. It burned well past 3 hours, which made for some fine whole smoked chicken!

I've been going to this Ace for 20 years. Have spent a lot of money there doing ms y renovations. I…read morewas always helped beautiful. But what has happened to this place ? I've had to complain to management both of the last two times I've been there. Just now I asked for help getting a furnace filter off an unreachable shelf. The employee I found d to help me lectured me on ho I should have gotten it myself with the grab stick that was leaning in the aisle. I am a 68 year old woman with injuries. I shouldn't have to lose a grab stick at Ace with a bunch of male employees hanging around the aisles. When I complained to the manager he took no responsibility and said that other manager with the grab stick just fine. Well they are 25 year old male handymen working for other people I said. He didn't seem to get it. Well good thing I don't fall backward getting my own furnace filter or Ace would have a big lawsuit on their hands. Is local Ojai going the way of big box stores in big cities?

The city of Santa Paula is beyond lucky to have a hardware store!…read more I think the outside of the store is misleading as it may seem a very small store. But, it's actually quite large inside! I come in here often; have had keys made, bought some yard signs and locks that were needed. And, huge huge shout out to one of their employees a few months ago. Wish I had gotten his name! I came in as my keyfob remote had crapped out. There was a young man who went over and above to try to help me figure out the issue! He came outside to my car with me, had some technical electrical thing that he used to try to help determine if my car was "reading" the fob or not. We even checked a new battery just in case. Come to find out, it didn't need a new battery: my keyfob no longer works in my 15 year old car. :( But big thanks to the employee who helped me *finally determine it was not a battery issue. Staff is pretty good which is so nice to experience. Of course, during the covid, they all have masks on. I didn't notice if they offered sanitizer at the front door, but they do have a "one way door IN and another door OUT", which is per usual at most businesses now it seems. I just recently found out that they carry Ginger Chews. Who would have known!? I would recommend this Ace Hardware and I know that Santa Paula could sure use the support, too.

Camarillo Ace Hardware is seriously the best! Every time I go in, the team is always so helpful,…read morefriendly, and knowledgeable. It's such a great feeling knowing you can walk in and actually get real help right away. I recently bought a Big Green Egg and I am OBSESSED -- it's been amazing! The staff made the whole process easy and helped me feel confident getting started. And I had to try one of their viral pies... WOW. Absolutely delicious!! Definitely lived up to the hype. If you're in Camarillo, this is the spot -- from grills to garden to those pies, they have it all!

Always friendly , knowledgeable staff & everything I need…read more... love this local neighborhood store !!

Tim was knowledgeable and helped me find what I needed immediately. Very good customer service!read more

A most excellent place in all respects. I needed gopher wire and soil amendments for the vegetable…read moregarden prep and they had EVERYTHING I needed plus super helpful employees to give me advice and directions and all with smiles and great attitudes and knowledge! Shout out to Frank and Pete!! I added some Worm castings to my chicken manure and soil amendments and drove to the back for the two smiling loaders to fill up my mini cooper with all the bags. The cashier, Caroline, welcomed me and asked if I had a rewards phone number and that reminded me that I had $30 in reward coupons to use!! Yikes!! If she hadn't asked me, I would've kicked myself For forgetting about those. It reduced my already reasonable bill even further and now I am ready to prep my vegetable garden!! Woo hoo!!

I had a great experience at Lowe's this morning. I just wanted to thank Sal for all his help. He…read morewent out of his way to help me find what I needed and just wanted to show my appreciation.

Start by answering the phone. 30 minutes on hold is not satisfactory. Then don't misplace my…read moreorder, that only adds to my frustration

So if you're getting lumber it's in the back and you load your car with it. There should be a few…read morepeople in the back on a busy day. When you're done with the wood, someone is usually watching you and they know when you're done usually. Or you can just let them know you're done and you want your form with the wood you got counted. Then you drive back out and park your car to pay inside. Then when you leave that parking lot, you give the guy in the shack your form and the receipt. Then he recounts your wood again. Then the little arm lifts up and you're out. You can rent a lot of tools inside but it's a bit expensive if you rent it for a long time. Might as well buy the tool and resell it on marketplace at that point. There's some drop in showers you can buy here. Also some sink options. There's a bathroom inside if you need to go.

They're very knowledgeable. I hadn't been there before. I didn't realize wood or lumbar yard is in…read moreback. You take 1st driveway on right on Crescent, off Johnson. Drive in back and tell Guys what you're looking for. You park right next to shelves of wood. Everyone was very helpful. I was given directions by clerk inside store. Then Employee walking into work, explained to me on his way in, that I needed to get in car, drive over to first driveway and then drive in back. 3 different Guys in back helped me. One even walked in front of my car to direct me from 2x2 wood in front to redwood 2x2. He was also one that directed me to other lumbar yard that does milling. You can't get that kind of attention and help at Big Box Stores! I need the board I'm replacing mitered on one end. They don't do that but directed me to, Builder's First Source. on Thompson l. They sell wood and do milling, so can cut it for me. But they're only open Monday to Sunday.

I have a love/hate relationship with Home Depot. They have cheaper prices than Lowe's and other…read morehardware stores around, but a lot of times, it's not in stock. I hate navigating the aisles to find what I need. In truth, I'm the definition of the female stereotype when it comes to hardware stores and fixing things ("we just need to put a thingy over that thingy.") Typically, I go into the store only with my husband or friends. Otherwise, I'm looking immediately for someone to guide me to what I need. Usually, I go there to check out appliances and prices and find someone to make a copy of a key for me. Sometimes, I'm tagging along with my husband or friends to find things to fix the hole in the wall or some type of wood. Almost every time I come here to get someone to make a key, the person needs to be paged and takes forever to show up. Or if I ask a person for help, it's not in their section, and they have to page that person for help, which takes that person forever to show up. My favorite story about Home Depot is how they have custom-made doors you can buy. We wanted a fiberglass door, but our front door is smaller than average because the house was built in the 1950s. Well, they could not fulfill our custom-made request because they come in pre-made sizes. We had someone out to our home to measure and everything. They said they could do custom wood doors, but it's fiberglass or bust! Some termite is just waiting to sink its teeth into the wood! Where was I? Oh yeah. Suppose you see a lost-looking woman wandering around in Home Depot alone. In that case, I'm looking for my husband/friends or someone to tell me where I should go in extreme detail, cause I'm not exactly doing well in the directions department either.

I needed to do some wall patching as we had some water damage in our garage…read more Went in and picked up items needed for repair. Never encountered a worker, read the signs and picked materials needed. Checked out using self check out. Not expensive . In and out within minutes.

This is the best hardware store! We had to drop a yacht off in Oxnard but after a long haul we…read moreneeded a few things to get it finished before launch. John was 2 minutes from closing for the night when I called and told him what we needed. He told me he had the items in stock and would wait for us....and he did! He was so helpful and had such a gracious attitude even though we kept him past closing time. Such great customer service and they had exactly what we needed. This is a true neighborhood business and let's all support it!

Super cool place. Way higher quality wood source than most local places. Staff is willing to assist…read moreas well with a good attitude

Best to walk into this place wearing a sheepskin collar Carhardt jacket with a Bass Pro Shops hat…read more Maybe add in a coffee cup with a hand plane logo on it if you really wanna flare it up. Inspect the hardwood section with confidence and there's a chance one of the minions won't pretend to be busy and will actually come write you a ticket for those Black Walnut boards you're gonna make a blue river table with..