I have been using WDC Kitchen and Bath Center for years now and have had a great experience in…read moreoutfitting two kitchens and and laundry rooms with wonderful service and reasonable prices. But I really want to give a positive shout out to a recent experience I had with WDC last month. I live at the beach, and my Miele dishwasher that's about 5 years old hasn't had any issues whatsoever, except, from being at the beach, and a second home (not used everyday) over time a couple of the racks have deterriorated with some rusting issues. I ordered two new racks online from Miele before Christmas- they were pretty pricy. But they arrived in what I would call 'funky' condition, there were a couple of loose pieces that both myself, and my super handy husband could NOT figure out. I was sure Miele had sent us defective racks... but before I called them, I decided to take them into WDC hoping that someone there would tell me what was going on. I showed up at WDC on a slow weekday afternoon, because I knew this might take some time, and both Martez Houffen (Sales/Order Fulfillment) and Robert MacDowell (Store Manager/Sales) were a little perplexed with the racks well. At first. But, with EXCELLENT customer service, they took the time to see that the racks were assembled perfectly. Problem solved. WDC is my go to for all of my applicance needs! Thanks Robert and Martez, you made my day!

Whenever I get the WDC flyer in the mail about their "big sale" it's a reminder to share with other…read moreVentura County residents our experiences. We made two major purchases from them since we moved to Oxnard, the first was for a Samsung refrigerator that they sold us a 3rd party warranty for. I am pretty sure the reason they don't sell you an extended warranty from the manufacturer (you will get an offer to buy one from the manufacturer if you register your purchase with them) is because they are NOT a Factory Authorized Dealer. I know more than a little about this as I worked for IBM Corporation for 32 plus years and held jobs in sales and sales management that also included managing the relationships with our business partners. There was and is always a fringe of what are called "gray" marketeers who buy factory seconds (defective and/or damaged products or factory returns. It's easy to spot when you walk in the door, there are dozens of manufacturers products on the floor, but delivery can be sketchy and you need to check the products out both in and out of the box. Our Samsung refrigerator was broken more than it worked, the third party warranty company was nationwide, but the actual repair was performed by companies that employed primarily men dressed in paramilitary clothing who spoke bad English and had obviously no formal training from the manufacturer. WDC would ask you call them first, but they were slow in placing our service call so I tracked down a number to the third party directly and eventually got referred to a manager in Dallas, TX who was a decent guy and promised that if our refrigerator broke one more time he would replace it. It did, he lived up to his word, and we got a check in the mail. Remember you are not me, I have thirty two years of training and experience working with a wide range of customers and I can be the last person you want calling you. Not too long after the purchase of the refrigerator we made a much bigger purchase that included: dishwasher, oven. hood and range top. I know, and yes, I didn't claim to always be smart. This time WDC sold us a different 3rd party warranty, Allstate, as in someone bought a piece of the Sear's empire out of a bankruptcy court. Here's a helpful hint, when you go into a WDC store ask to meet the General Manager or get a card from that person, it you do that's like the golden ticket from Willy Wonka. There is no such person, they are all random sales people and if you pursue it they will transfer you to their main location in Moorpark, it's also their HQ. The owner and manager does not live in California and is semi-retired, that is what they told me . The woman who answers the phone is a pit bull and called me a liar and threatened to call the police if I showed up at the door. So much for satisfaction guaranteed. Do yourself a favor and stay clear of WDC, you get what you pay for in this world and and they are bad news and you could end up with defective products that make your life a nightmare.

Decent selection of refurbished appliances... I purchased a refrigerator to replace my garage one…read moreand they delivered it and took my old one. Thank you... it's working great!

Such a breeze! We found two awesome appliances immediately, they were clean and up to date and…read morethese folks were so easy to work with. Left a small deposit and they assured me that the balance could be paid upon delivery. Who does that?! Will definitely recommend them and hope that this review encourages people to shop there too.

I highly recommend this business. Oren was prompt, professional, and quickly diagnosed the issue…read morewith my washer. He gave me an honest assessment on whether it was worth repairing or replacing--no pressure, just straightforward advice. But what really stood out was his integrity. He went out of his way to check another appliance issue at no charge and suggested a cost-effective fix. He even followed up with the exact part number so I could order it and handle the repair myself. It's rare to find someone this genuine and helpful. I'll absolutely be calling Oren for any future appliance repair needs.

Top notch service. I had tried troubleshooting why our dryer wasn't heating, and attempted to fix…read moreit myself, but could tell it was getting a little above my skill level. Called Oren and he was able to come by the next day. He had the dryer disassembled in about 5 minutes, and found the issue. He already had the parts with him and was able to get the dryer working again in less than an hour. Price was just right, and I'll be giving him a call again any time we have any appliance issues!

I bought our washer and dryer here. I really appreciate the personal level of customer service. We…read morehad a small issue with an installer and Frank was quick to follow up with us and was extremely kind and apologetic. We love our new appliances - they are our favorite purchase for our home and we use them CONSTANTLY with our new baby (cloth diapers and burp cloths 24/7). Speed Queen is the BEST you can't go wrong!

I found the perfect refrigerator at Reid's but I found it…read morealmost $800 cheaper around the corner at Lowe's. Reid's was not flexible/negotiable on price.

The inventory is well laid out and staff are invested in their product. Outlining the pros and…read morecons. Some appliances have minimal impact to the exterior and pricing is fair. Delivery and installation was quick and painless. Our family only uses this store as it meets our budget. They do have a second site in Oxnard.

Shop around and after you do you must visit Appliancess for Less in Camarillo. Efficient,…read moreprofessional, and staight forward. I also founfd that places like Lowes or Home Depot do not provide andy warrentee on out of box items. A 4 Less provided a one year parts and labor warrentee. I purchased a washer, dryer and refrigerator...and they included delivery. I would highly reccomend shopping there. Serena knows her stuff!!

He was super responsive - and that definitely is a huge plus…read more BUT he offered to do a job for $75, but when the part came in he wanted $150. After agreeing to do it for $120 - once he had done the job and the dryer diagnosis he wanted $150. I would not recommend Jon or ever call him again! Here are some details But here is where he didn't earn 5 stars from me a) Tons of Drama!. I had a wine cooler - and he charged me $79.99 for diagnosing the problem - which was the the thermostat. b) He told me that it would be an additional $350, for him to order the part and install it - but I told him that I could order the part myself (BTW - for $150). At which point he told me - there would be no warranty and he would install it for $75. c) So we agreed, I would order the part, and he would be back to install it for $75. While leaving I told him I had a dryer that also needed looking at - and he said since he is coming back he would look at it for NO CHARGE. d) 2 weeks later, I got the part, and I texted Jon. After re-introducing myself, he told me that it would now cost $150 to install it. After some back and forth, he agreed to $120 - and he also agreed that he would look at the dryer. e) He came today - installed the thermostat in the wine cooler - spent 15 mins on the dryer - and wanted $150. When I told him about the $120 - he had the gall to tell me that next time I could use somebody else. I definitely will use someone else. What a bad experience - NEVER AGAIN

I am very pleased with my refrigerator/freezer repair. Robert is professional, prompt and…read moreknowledgeable. Fair pricing, upfront with information that needs to be done. Robert is very confident in his ability to repair appliances, which I find reassuring. If you need a great appliance repair, call Robert you will not be disappointed.

I am so frustrated with Best Buy right now. We bought a refrigerator 3 weeks ago. We have had 4…read moredelivery attempts and not one was successful. First, they brought the wrong refrigerator. 2nd time: Right refrigerator but damaged. 3rd time: right refrigerator but still damaged. 4th time: Right refrigerator but guys said they couldn't bring it upstairs. I said the other 3 times people came they all saw where it was going to go as our home is designed with the kitchen on the second floor. Not sure if I want a 5th try. The incompetence is breathtaking. Every time they say you have to prepare so I have to empty the refrigerator and move furniture, etc. How they deal with such incompetent delivery people, I don't know.

Ask for Jonny and you'll get the best customer service from an appliance company EVER!…read more I walked in knowing the models and discounted prices that I wanted. It's really nice knowing that you can get either the Best Buy discount and/or Pacific Sales discount. Plus, you can't beat their 10 year service plans. Compared to Best Buy, there's no question which one logical people would choose. I had issues with delivery out to Temecula, but Jonny was there each step of the way to get everything to work out. I bought a Frigidaire all-fridge and LG steam washer & dryer. The fridge was the easy one. But with the small space in my home's laundry closet, had multiple issues installing the LG. After two plumbers and alterations to the gas line and the water lines, the LG is ready and running. If you want personalized care even when you least expect it, then ask for Jonny (manager). Otherwise, I'm pretty sure the delivery division would've talked me out of LG steam and into a different model. Just remember, appliances go in your home. And if you're a true homeowner, then you want it to last throughout the years. Get what you want!

PLEASE AVOID THIS PLACE unethical business practices…read more Didn't even buy an appliance. They offer a 30 day warranty on their appliances but how they handled my situation, absolutely sure that warranty isnt worth anything. So....i go and look at dryers....they were helpful and informative on the devices.....let me inspect them quite close. Answered questions....we chose one and determined the prices after taxes and what it would cost to purchase a vent sleeve and gas hoses too. Dryer is 185+tax. Vent and gas lines, 15 a piece. Final prices is 230. I asked if they provided military discount. She said no, and laughed. I tell her we are going to look at other places, and we would come back. We ended up coming back as their prices were the best we had seen. As we walked up we saw her put a different tag on the dryer.....a 20 dollar increase on the base price which raises the tax too. Not a big margin , big still. I asked if she changed the price because we left...she said they change their prices every week and also differ between morning and evening due to different clientele. I then asked if thats how she wanted to play that.....if she was seriously not going to give us the dryer for 185. she said thats how the business is. So i tell you, even if their standard practice was to raise and lower prices, due to time of day, it wouldn't be good as a business. This wasnt a high end dryer. It was a kenmore so old that it was ridiculous i was buying it in the first place. We left. They lost business. Oh well.

They have gone out of business. Sad to see this. We had good experiences with them and wanted to…read morebuy more stuff from them. Shop is all closed up and not returning ph calls.

Washer isn't working paid over 300 even bought own parts .... prefer refund of my money or for it…read moreto work .....

This past weekend my Whirlpool dryer stopped working. I called Gene at Hesters TV and Appliance on…read moreSunday. He showed up with replacement parts and fixed my dryer for $120. I highly recommend Hesters for appliance repairs. I'm glad I didn't need to buy a new dryer.

I was looking for parts on a JennAir Wall / Double Oven from around 1989 or 1990…read more I spoke to Sandy what a Gem and wealth of knowledge she has!! She didn't have the part but strongly recommended Monty Electronics in Camarillo. 805- 383-7796 to have relay boards rebuilt. She also highly recommend, Ernie from Mobile Tech 805-815-9197. Our usual Appliance Repair person, Dimitri - who we love, recommended I consult with somebody who had experience with doing this job on older ovens. He was very honest and said he hadn't done this kind of job on older ovens before. REALLY appreciated that while he was willing to do job, recommendation that we call older people Appliance Repair person with experience on these ovens!! That's Integrity!! Called Monty first. He was very delighted to hear of Sandy's referral and strong recommendation, he said he wasn't familiar with her store. BUT he was very familiar with Ernie and he also gave him a strong recommendation. He said Ernie brings him boards all the time. Next up, Ernie. Another Gem with a wealth of knowledge on older ovens. Ernie said relay was probably only part of problem. If we wanted to keep oven - good idea to also replace heating coils and temperature sensor probes in ovens. Coils fool people they're ok, but crystals inside can be breaking down, even though coil still red. So today I had reinforced that a) Lots of Great Peeps in Oxnard who are honest and want to help. b) Experience counts! c) Shop Local first before Google searching and looking for places to mail parts to to be repaired!

A seemingly mom & pop business which I advocate patronizing. Each time I've been there, they had…read morewhat I needed. They also give great advice on product and some tips on repair processes.