Service was great at the appliance department. Must have been slow because on the weekend no one is available to help. Selection was plentiful, found what we were looking for. Affordable price considering our economy right now. All in all was a wonderful trip to Home Depot. read more

Had a very bad experience buying a large microwave in the store. It was put into our car, but so heavy that I had to find two friends to load it into the house. I was told that it couldn't be delivered. Once installed I noticed that the back was severely damaged, evidently dropped. The box it came in was old, taped up across the torn part where the box and microwave had been stove in. There were numerous addresses on the box which indicated it had been at several locations before we bought it. No one checked to see if it was fit for sale. The only good thing that happened was when we took it back to the store and a young man named Heath kindly brought it back inside and immediately gave us our money back in cash and apologized. Hope he becomes the store manager some day! read more

I have a love/hate relationship with Home Depot. They have cheaper prices than Lowe's and other hardware stores around, but a lot of times, it's not in stock. I hate navigating the aisles to find what I need. In truth, I'm the definition of the female stereotype when it comes to hardware stores and fixing things ("we just need to put a thingy over that thingy.") Typically, I go into the store only with my husband or friends. Otherwise, I'm looking immediately for someone to guide me to what I need. Usually, I go there to check out appliances and prices and find someone to make a copy of a key for me. Sometimes, I'm tagging along with my husband or friends to find things to fix the hole in the wall or some type of wood. Almost every time I come here to get someone to make a key, the person needs to be paged and takes forever to show up. Or if I ask a person for help, it's not in their section, and they have to page that person for help, which takes that person forever to show up. My favorite story about Home Depot is how they have custom-made doors you can buy. We wanted a fiberglass door, but our front door is smaller than average because the house was built in the 1950s. Well, they could not fulfill our custom-made request because they come in pre-made sizes. We had someone out to our home to measure and everything. They said they could do custom wood doors, but it's fiberglass or bust! Some termite is just waiting to sink its teeth into the wood! Where was I? Oh yeah. Suppose you see a lost-looking woman wandering around in Home Depot alone. In that case, I'm looking for my husband/friends or someone to tell me where I should go in extreme detail, cause I'm not exactly doing well in the directions department either. read more

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DO NOT BUY AIR CONDITIONING UNITS FROM THIS PLACE!!! just spent over 400 bucks for a DEFECTIVE PRODUCT!!! I will NEVER BUY A SINGLE THING FROM this place EVER AGAIN!!! they have a 7 day return policy in the fine print and I went to go return my DEFECTIVE air conditioner that dumped water EVERYWHERE and they said there was nothing they can do....im sorry what the fuck? I even asked if I could EXCHANGE it and they told me no!! They finally agreed to give me store credit AFTER I threatened to call corporate!! Never spending another dime here EVER!! Buyer beware!! read more

I needed to do some wall patching as we had some water damage in our garage. Went in and picked up items needed for repair. Never encountered a worker, read the signs and picked materials needed. Checked out using self check out. Not expensive . In and out within minutes. read more

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Absolute incompetence. I purchased $27000 in cabinets and countertops with my card... then Home Depot turned me down on an $11000 order using the same card! I had to stand around for 45 minutes while they tried to figure out how to process a check. I specifically ordered IN STOCK product... and here I am 2 weeks later still waiting on it!!! It has screwed up my entire remodel. They repeatedly lied to me and then cancel my install without telling me. Now they cancelled my veteran discount!!! Clownishly managed store. Stay away. read more

When you order online for an order to be delivered to a residential address and the delivery service says they couldn't deliver the items because the business was not open. So then you contact the delivery service and Ai says they will contact me in 48hr. So I call Home Depot to cancel order and they connect me to the online order dept. and the man that answered asked me if I would like to file a complaint and when I said yes he said he would go get the person so zzI could file a complaint. I waited on the phone for over 20 minutes and he never returned so I left the phone on and 15 minutes later someone without saying anything just hung up the phone. read more

Today I went shopping as always at HOME DEPOT but the cashier attended me with a face that almost hit me with her eyes and when I asked her something about the card her attitude ended up being rude insolent grumpy and very bad attitude I know that sometimes we have bad days but customer service is primarily the cover letter anywhere the person's name is LEILA I HOPE YOU TALK TO HER OR THAT SHE LOOKS FOR HELP FOR HER ATTITUDE PROBLEM WITH THE PEOPLE WE GET TO CONSUME AND HELP WHAT SHE HAS WORK read more

They have what I need. They have 16 ft baseboards, and you saw it yourself. They had two tables with the hand saw (not the electric one) out on the aisle. I did ask for help to cutting the 16 ft into 8 ft pieces. I am not sure on the rules for the do it yourself for the baseboards such as asking an employee. I got the help I needed from an employee though since I never used a saw before. I needed to pick up some last minute materials for the contractor who was working at my parents house. I was not experienced with this at all but i got the help I needed. Be prepared to wait if it is a busy day. I also think if you buy a lot of pieces and you need them cut, they will probably have a cutting charge. I would not expect precise cuts either. The lumber section operates differently where they use the electric saw. I believe they do a certain number of cuts for free and then charge after X number of cuts. I think it kind of depends on what you want and how labor/time intensive the cuts are. I attached some prices from August 2024 if it helps anyone. I know some people like the photos with prices and items they have available. When I pulled up my car in front of the store to pick up my items, I noticed one area for improvement. It would be helpful if employees asked customers if they need assistance with carrying items to their cars or if they would like the option to pull up closer for loading if you have heavy items. Additionally, offering a shopping cart to customers walking around carrying heavy items would enhance the shopping experience. I did appreciate that one employee approached me and offered a shopping cart. Overall, I appreciated the help I recieved at this store. I am thankful for the employee who helped me cut the baseboard in half and the two folks who helped load my car out front. The two paint section employees were very nice and helpful too. read more

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Had everything I needed. Power tools and the fruit trees I was looking for. I'd recommend this location.

Appointment made for 6am. Tool rental late to open, by over a half hour. "The guy is late" but I see over a dozen employees standing around. Terrible experience as always. read more

The Home Depot - Tool rental, 6:19am - Hardware Stores Near Me - Oxnard, California

DO NOT GET DOORS FROM HOME DEPOT!!! My husband ordered doors from Home Depot. The quality was fine and installation was good, the reason for the two stars instead of one. However, we just received a notice that the installer has put a lien on our house because he was subcontracted and was not paid for the installation by his contractor. The contractor that is Pablo Mota. We have tried contacting him several times to get this sorted out and have had no luck. We will now be contacting the corporate office of Home Depot. If you do not want to have to deal with this mess then DO NOT GET YOUR DOORS FROM HOME DEPOT!!!!! Should've gone to Lowe's. read more

Always a pleasure coming to shop at any Home Depot really. They always have what I'm looking for and the hours are great. I don't have to ask questions because there's the Home Depot app on my phone and it tells me exactly where items are. Check out is easy, I don't even need to scan items in the self checkout because they have employees do that for you. read more

Compre madera y algunas otras cosas mas entre ellas una ventana,todo lo entregaron pero falto la ventana,el problema es que cambiaron 3 veces la fecha de entrega y ahora por querer hacer las cosas mas practicas tengo que estar pidiendo dias de dezcanzo para recivir la ventana pero como no cumplen el dia de entrega,tengo que solicitar otro dia de dezcanzo en el trabajo, la verdad no recomiendo este servicio! Lastima,tenia muchos proyectos! read more

I needed filters for my LG Refrigerator. A young lady, Jennifer was so helpful. She went out of her way to help me. Explained how to change the filter and made sure I got exactly what I needed Jennifer is a KEEPER!! read more

We come to Home Depot often, they always have what we are looking for. Wish staff could be more helpful but other than that it's where I get things to get stuff done around the house. read more

10/6 2025 at torrance home depot ,i was accused of over labeling two item that i was going to purchase by a supervisor. she told me that customer do it all the time. i asked to speak to a manager and she said that she was on a conference call? 12;03 sunday, come back in an hour! mhm. Oct.26 not the 6th. read more

My husband and I are in the process of remodeling our very first home. We've been coming to Home Depot a lot more lately and before this one incident have had great service and pleasant experiences. We were shopping for tile for a kitchen backsplash we were between colors for an antique white & bright white tile. They had a lot of bright white but no antique white in stock for us to purchase. So we ended up ordering the antique white online for in store pick up. So we can take it home and look at it with our cabinets and decide which one we wanted. We got an email saying that some of the tile we order for in store pick up was damaged during the process and to either call or come into the store to inspect the product and discuss our options. We went into the store, and she showed us one box. We told her since we already know we're just going to stick with the bright white we wanted to cancel this order. She informed us that we couldn't cancel until the whole order was complete (this means I'd have to wait until the rest of the four boxes to come) We waited for the email or someone to contact us about the rest of the order. We decide to call after awhile to check on it to which they said we've already picked up the order. To my surprise. This wasn't true. We never got any email/notification that the order was completed and ready for pick up. I double checked on the app and to my surprise it said "order canceled" . She transferred us over to the manager and we explained to her what happened. She let us know that she could review footage and get back to us in 72 hours. She never got back to us. So we called again and went through everything all over again with explaining how we never got the refund, we never picked up the completed order. She replied with yes I see you on camera opening the box and taking 3 boxes home on June 29. Complete shock! I asked if we could see the footage which she said no we do not show customer footage. How can she see us on a day we didn't come in? Also, why 3 boxes when we order 5. Got charged for five boxes? I asked if we should just come in to the store to figure it out (since I have all the info on my phone on the app. Plus emails) which she said no don't come into the store I will have a second party review this and get back to you in 72 hours. I replied, will we really get a call back in 72 hours? She said yes sweetheart you will. But from her tone it was sarcastic. We never got any calls back or resolution. I messaged the corporate chat and they just referred me back to the store and was no help what so ever. I'm literally in shock about this whole situation. I wish she would've review this issue with a new set of eyes and not right off the bat treat us like we're some kind of scammers or something. We've spend hundreds if not thousands of dollars here and never had any issues. I'm only writing this review to warn customers about their in store pick up I hope this never happens to anyone else. It's been super stressful and disappointing that we never got our refund or call back. But most importantly I feel like I lost trust in Home Depot it's such a shame. So now we are stuck with losing 327 dollars. Which might sound petty to some, but for first time home owners who work hard everyday to provide for our family this was just a bigger hit on reality, and others will not do the right thing . Home Depot manager who spoke down to us and won't give us the time of day shame on you. I pray for you. Be careful shopping here! read more

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zero stars. ordered ge refrig, defective. replaced ge refrig, defective. returned ge refrig. replaced with lg refrig. had to pay upfront for 2 refrigerators while waiting for refund for defective refrig that i still haven't been reimbursed for. had to go in to store multiple times, one because they would not accept my card over the phone due to their it issue. spent 2 hrs in store placing order for new refrig because people on the delivery assistance line don't communicate with the store. now i'm being told i have to go to store to get refund when i already have been told 3x that my refund will hit my card in 7-10 days. now they want me to drive to store so they can mail me a check. i have spent months buying returning waiting for delivery people, on phone for hours, on hold for hours, hung up on, in store for hours. unacceptable and ridiculous read more

Shout out Dallas! Thanks for the information you provided to my wife on generators. She listened and did the right thing. You helped her with the knowledge you had on generators so she could make the right choice. read more

I am very upset with Home Depot - in particular with their credit card dept. and late fees. There is no room for human situations. I was assisting my family in evacuation and did not think about my bills when I was able to stop and pay them this morning. They charged me a late fee which they would not take off. I have been a customerfor many many years and Home Depot was my go to Store. I guess I'm going to have to go change to Loews. read more

My husband and I spent 20 mins trying to call with no answer other than an automated system that you cannot get out of. We were just trying to find out the hours of the tool rental, which are different from store hours, yet not published. Not a huge deal, but what if we really needed to speak to someone? The store stocks a lot of great products and if you can find someone to help you they are nice, but they are hard to find (in store as well as in the phone). read more

Rented a piece of equipment that was in need of service and didn't perform as at par. Store manager was very cooperative and resolved issue with total satisfaction. I'll be going back for sure. read more

The gentleman in the garden center is a gem! Sadly I didn't catch his name, but he really put forth the effort today to find the information I needed to buy fresh sod. Another great human interaction for the record books. He knew I wasn't happy with the dried up selection of sod in the front, so he looked up when they'll receive their next shipment so I could obtain the good stuff. Even when a line formed behind me, he never rushed me or gave up his search. Thank you good sir. Home Depot has a great selection of plants and hardscape varieties, but best of all their team is top-notch. read more

Que personal tan grosero, es la segunda vez que visitamos esta sucursal de Oxnard y fue exactamente los mismo, fueron tan groseros especialmente la chica de hoy. Le pedimos de una manera amable que nos diera dos herramientas que estaban bajo candado y con una actitud molesta nos dijo cuales, le mostramos, tomo una y se fue sin decirnos nada, estuvimos ahí parados esperando a que regresara pensando que regresaría con las dos y no fue así. Después de esperar decidimos ir a preguntar en la parte donde se pagan las cosas y nos dimos cuenta que las dos herramientas ya estaban ahí pero la persona no nos dijo absolutamente nada y no regreso. read more

Shawn in tool rentals was a lifesaver! In all my years going to Home Dept, the wood cutter is either out of order or for one reason or another, not able to cut wood. This time it was out again and I ended up needing to rent a truckbed for a few pieces of wood. When I expressed my frustration, Shawn heard me out, asked how many pieces and it was 10 pieces. He made a call, got permission to just cut the pieces. I APPRECIATED so much his efforts and assistance because we were done in 5 minutes and I was able to go about my day. It's people like that keeping me coming back to Home Depot every time. read more

I went into the store in search of a shop vac. As anyone who has been into a Home Depot can tell you, it can be daunting to find what you need or to get any help. Today was different. I walked around for a bit in search of my shop vac, when I had the good fitting of being greeted by Ryan. Ryan didn't just say, "Isle 13", he took the time to walk with me across the store to where the shop vacs were located. When we got there, Ryan offered to help locate the best shop vac for me. He asked about my needs and how much I wanted to spend. He was clearly knowledgeable and took the time to share his knowledge with me. We found the perfect vac at the perfect price point. Ryan had changed my opinion of Home Depot in a positive way! read more

Home Depot is our stop when we need any cleaning supplies, gardening items or lumber.

Asked two workers for help and we waited over 20 minutes for no one to come. We constantly see workers walking around when we come here. Never feels like anyone wants to help. read more

Employees here have the worst attitude, it's crazy. I have never seen a group of employees that give customers the worst looks but so happy and jolly with each other. Is anyone screening during the hiring process because it shows ANYONE gets hired here. Cheap labor is always easy to hire. read more

Today the Home Depot completely screwed up a delivery. They said because it was from a 3rd party delivery service there was nothing they could do for me. Shame on you Home Depot. You suck! read more

I'm a regular at the Oxnard Home Depot. I'm able to find everything I need. When I have questions I can usually find an employee who knows a lot more than me. Great selection of power tools and accessories. Competitve pricing. The garden area is well stocked. Easy access on the side gate to purchase and load trees and plants. Flooring section is good. Self check out is easy and well managed. I am happy with the Customer Service at the Oxnard Home Depot. They are next to an In N Out Burger. read more

The Home Depot - Tesla Powerwall back up battery system. - Hardware Stores Near Me - Oxnard, California

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I ordered 7 items on the app for curbside not delivery ,checked cart for review placed order now it says gonna deliver two items to my daughters home even after I checked curbside for all items they make an extra $1 per item delivered do not use app its rip off read more

It's best to disguise yourself as a shopping cart, or sneak in quietly. This way, if you have a question where to find something, you can blindside the employees and they won't have a chance to run and hide before having to do their jobs. Also, don't even think about having a piece of plywood cut. You'll be told "No I can't cut wood." ( they can, they're just busy uploading a new TikTok video) read more

This rating is for their garden department ONLY. They have hired some great gardeners who truly understand indoor and outdoor gardening. I've had a great experience with all of their employees. Great place for organic soil, rocks and good priced terra cotta pots. Found some amazing deals in their indoor plant area. read more

Went into this Home Depot because Lowe's sucks and I was taking care of immediately in the electrical area. The service is great here people get right on it. The value is fair. I would shop this store before any other stores in the area as they have people in areas where they can service you quick. Everything here is great value. read more

The Home Depot - Home Depot - Hardware Stores Near Me - Oxnard, California

I'll never understand how a CSR is able to disrespect a customer and suffer no direct consequence. When a 20-year old kid wrongly accuses a 50-year business man, business is lost. I don't care for Lowes, but I despise disrespect - especially from my vendors - so back I go. Get your act together HD. Nothing worse than giving a full refund and then losing the customer in the same visit. Now today I go and return everything eligible to HD. It's all I can do. What a waste of time for everyone but I'll feel a little better... Camarillo store crushes Oxnard. Worth the drive to be treated with respect imo. read more

We've been RE investors for decades... and recently we were reminded why we don't deal with the home depot in Oxnard... From the top down of management you get the vibe that they are one or two cuts below their competition or other Home depots. In any other city or state where we had substant ive renovations or construction Home Depot is just fine. We use a variety of sources for construction supplies and each location ... In Oxnard we have avoided their Home Depot in past years... And recently we had reason to go in and be reminded how crappy it is. This includes stored management where we had direct contact... Assistant management... Their pro desk plus customer service. I guess on the floor it's about average... Or rather it's just slightly below average compared to other Home depots. I actually feel pretty sorry for the local residents who use Home Depot here. They probably have no idea how bad it is compared to other locations for Home Depot... And I wonder if they bother with going to Lowe's or ACE in Oxnard. At any rate you can just take a glance at my Yelp history as an elite. So why is it one store here at Oxnard Home Depot? That's because zero stars is not an option. read more

Employees are always rude. They also reek of alcohol by the self check out. It is never a good experience. You see their employees drinking in their cars or outside the store. There are a couple of good employees but the majority of them are rude either high or drunk. I don't think the managers care about their customers there. If I could leave 0 stars I would. read more

I was completely impressed with the customer service here!!!! I've been here plenty of other times but one of the employees here this last visit was so amazing. (Unfortunately I didn't get his name) I came here to get a round piece of board, but the one I wanted was from online only so he helped me fine a piece of plywood & told me how to cut it with a jigsaw. He also helped me by cutting a round sphere in half. I just had back surgery & I wanted to make my own BAPS board (used in physical therapy to help ankle strengthening) Thank you! read more