Reid's Appliances was such a great find for appliances! Our refrigerator went out a week before…read moreour children and grandchildren were coming. I tried all the big name stores thinking I would be able to have a new refrigerator in time. Because I needed a black refrigerator to match the other appliances in our home, the eariliest they could have a new appliance was too late by 2 weeks. So, I checked appliance stores near me and that is when I discovered Reid's. It was 4th of July weekend, so first thing Monday, I reached out and spoke with Maria. Maira was fantastic and a great help! They did not have a black refrigerator, however, they did have a dark green that I could make work. So I bought the refrigerator and It was delivered Friday. Unfortunatley the refrigerator did not work properly and never cooled down and the freezer never produced any ice. So, Saturday I contacted Reid's and spoke with Omar the manager form Santa Barbara store. Omar and Maria worked with the owner and together they all came up with the PERFECT solution. They offered to come back out to pick up the refrigerator and deliver a loaner refrigerator. On my drive to the store, Maria called and told my husband they had a black refrigerator come in and they could deliver it that day. When I got to the store, Maria showed me several options that could be delivered that same day. I chose the black refrigerator, and Alex delivered it the same day and it's working perfectly! For inconvenience, the owner was very generous and we appreciate him very much! We could not be any more pleased ! If I could have given them 10 stars I would have! Thank you so mucy Reid's team! I will be recommending you to everyone I know in the area!!!

I should have paid closer attention to the Yelp reviews before purchasing from Reid's Appliances…read more I had a choice between Reid's and another retailer for an approximately $11,000 Miele range. After visiting the store and reading positive reviews elsewhere, I chose Reid's. I regret that decision. The red flags started in the showroom. I came prepared knowing which range I wanted, but there was little effort to explain or demonstrate its features. I was simply told the appliances weren't hooked up. Because this range required special accommodations, I spent nearly $3,000 on electrical and plumbing work. A week before installation, Reid's asked me to send photos of the outlet and installation area. I did, and I was told everything was good to go. On installation day, however, the installer initially told me my electrical type was incorrect, I told him it was 240v and Reid's had already reviewed and approved it. The installer tells me has to check. He returned and suddenly told me my gas valve was also incorrect and the range would have to sit about an inch away from the wall. Why wasn't this identified during the first visit or when Reid's reviewed my photos beforehand? So got my plumber correct the gas valve. My plumber showed the me the anti tilte bracket was installed on the dry wall with no anchors, he literally pulled it off the wall. They didn't even install that correctly. I called Reid's because both the installer and salesperson had previously told me the range might need to be re-leveled. Now I was told it "probably" didn't need it. When I asked how to determine whether an $11,000 range was properly leveled, the salesperson's advice was essentially: you can tell if the range looks tilted. No useful guidance, no offer to help, and no concern. The final straw was asking about the anti-tip bracket. I explained that I could not easily move this extremely heavy range myself if I ever needed emergency access to the gas shutoff behind it. The salesperson asked why I would ever need to move it and suggested I could "call a technician." If I smell gas, I'm supposed to call a technician and wait for an appointment? I finally called Miele directly. The difference in customer service was remarkable. Miele listened to my concerns, explained how the range could be disengaged and moved if necessary, and offered to send a Miele technician FREE OF CHARGE to make sure the range was properly leveled. Problems can happen during an installation. That isn't my main complaint. My complaint is that I spent nearly $3,000 preparing for this installation, provided Reid's with photos in advance, was told everything was ready, and then encountered problems that should have been identified beforehand. What made it worse was the complete lack of empathy, ownership, and useful support after the sale. For an approximately $11,000 appliance, I expected much better. I will never purchase from or recommend Reid's Appliances again. Thankfully, Miele provided the customer service that their authorized dealer did not. My advice: pay attention to the negative reviews. I wish I had. Run, don't walk, away from Reid's Appliances.

I would recommend Levi and SGR Appliance Repair without hesitation. This young man is a veteran and…read morevery good at his job. During Thanksgiving Week, I called SGR and spoke with Levi about a problem with our older Maytag gas dryer. He thought he knew the repair part he would need and would order it to get things moving. He also gave me a fair estimate of what the repair would cost assuming his telephone diagnosis was correct. I explained that I wanted to speak with my wife about the job before approval. He said he would immediately order the part while waiting to hear back from me. He said he'll deal with the return should we decide against repairing the dryer. I called back with an approval and he arrived bright and early Black Friday morning to complete the repair. His telephone diagnosis was correct and his estimate more than covered the final repair price. Levi has experience on many household appliances and has a good handle on what should be repaired and what shouldn't. A great guy.

Excellent service from Levi! Levi was very polite and…read moreprofessional. He quickly found the issue with my dryer, ordered the part, and had it repaired as soon as it arrived. Great communication, reasonable cost, and overall excellent service -- I highly recommend!

Winklers has been the best appliance repair service based in Ventura for many years. There may be…read moreothers but Winklers is the best. We have worked with them for a long time and are grateful for their skills. They are our first choice everytime.

Top-notch customer service and quality repairs! We've had Winkler's out to our home twice now, and…read moreboth times were excellent experiences. The repair technician is not only highly skilled, but also incredibly respectful and kind. This is a family-owned business, and you can feel it--from the warm way his wife answers the phone to the integrity in their work. Having worked in property management, we've dealt with many appliance repair companies over the years, and I can honestly say Winkler's stands far above the rest. They're absolutely worth the wait, and we recommend them without hesitation. They also sell speed queens!!

Service was excellent. Value is very good if you are open to used appliances. We arranged to have…read morewhat we bought to be delivered at a later date.

Decent selection of refurbished appliances... I purchased a refrigerator to replace my garage one…read moreand they delivered it and took my old one. Thank you... it's working great!

Frank came out and repaired my fridge a few years ago. So, when my dryer developed problems we…read morecalled Frank & Sons again. Scheduling was easy and they edit us in within just a day or two. This time it was his son, who I believe has now taken over the business, who came out. He was polite and friendly. He took apart the dryer and found the problem quickly. He had the parts that were needed to repair and had my dryer back together in less than an hour. The cost of the repair was very reasonable. I had a concern a couple of days later and they scheduled a follow up appointment for later the same week. The same man came out, took the dryer back apart and made sure everything was ok, which it was. He was in and out in about 30 minutes. He didn't charge me anything and would not accept a tip. I will recommend this company to any of my friends or family who need their service. If you have an appliance issue this is the company you should call.

We have a Fisher & Paykel dishwasher, it starting making a loud noise during wash cycle. After…read morereading reviews we chose Frank & Sons. I immediately received a message back on my service request. They confirmed they were familiar with my brand and setup a day to come out. They reached out to make sure my info was correct as the tech was on his way. The technician arrived and was definitely someone that knew what he was doing. He was familiar with not only my appliance, but had seen the issue previously and knew how to quickly resolve the issue. He explained what he did and had us back to normal very quickly. Will definitely call them for any future needs and highly recommend them.

We were having issues with both washer and dryer. He helped diagnose the dryer and advise different…read moresettings. Replaced a belt in the washer and we're all set! Quick, easy, and fairly priced for labor and parts. Definitely recommend.

My dryer did not give heat, only spin. The guy that came over tried to convince me that the gas…read moreline to the dryer was not on or that the dryer's gas valve was not working. Then quoted me $450 to replace the gas valve. It was too expensive! Then I called someone else (word of mouth) and fixed it in no time for $180. Hint: it was not the dryer's gas valve and gas line was perfectly fine. Do NOT call this place, it's a rip off. They aim for the most expensive repair possible. The business owner himself is the one who came over. Very disappointed.

Excellent service-fit me in same day. My front load washer…read morewas back up and running in 45 minutes.

Oren found issue with my washer, came back as scheduled with new part. Problem solved. Friendly,…read moreprofessional and I highly recommend him. Thank you Oren!

I have been using WDC Kitchen and Bath Center for years now and have had a great experience in…read moreoutfitting two kitchens and and laundry rooms with wonderful service and reasonable prices. But I really want to give a positive shout out to a recent experience I had with WDC last month. I live at the beach, and my Miele dishwasher that's about 5 years old hasn't had any issues whatsoever, except, from being at the beach, and a second home (not used everyday) over time a couple of the racks have deterriorated with some rusting issues. I ordered two new racks online from Miele before Christmas- they were pretty pricy. But they arrived in what I would call 'funky' condition, there were a couple of loose pieces that both myself, and my super handy husband could NOT figure out. I was sure Miele had sent us defective racks... but before I called them, I decided to take them into WDC hoping that someone there would tell me what was going on. I showed up at WDC on a slow weekday afternoon, because I knew this might take some time, and both Martez Houffen (Sales/Order Fulfillment) and Robert MacDowell (Store Manager/Sales) were a little perplexed with the racks well. At first. But, with EXCELLENT customer service, they took the time to see that the racks were assembled perfectly. Problem solved. WDC is my go to for all of my applicance needs! Thanks Robert and Martez, you made my day!

I ordered a stove and hood. The wrong size hood was ordered twice! I had to find the correct size…read moreand then badger WDC to get it installed!! They were rude to say the least- that's when they bothered to call me back!! As regards the stove, they delivered one that was slightly damaged and offered to replace the damaged part. The replacement was warped and the grates were chipping!! So I had to wait yet again for another replacement!!! WDC is by far the worst store I have ever dealt with and will never be returning there again. They are completely unprofessional and useless once they have made a sale. By the way, a note for the person who writes the apology notes- don't bother, I'm not at all interested.

I"I have been coming to MARS for my random shopping needs for over 15 years, and I have never left…read moreempty-handed! From dog beds and outdoor living items to rugs, toys, and more, they have an incredible selection. They can get pretty busy, so make sure to bring some patience and a smile. The more you buy, the more you can save. Just be sure to verify that everything functions properly before making your final transaction. Also, keep in mind that items still in their original packaging will cost a bit more than open-box items. The best part is, if you don't like a price, you can always walk away or discuss it with an employee. If you ever run into an issue or find something that isn't working right, go talk to Art. He is incredibly fair, listens well, and is great at problem-solving to ensure you leave as a satisfied customer. Don't forget to check back often since they get tons of new arrivals weekly--some are amazing finds, and some are not!

This place used to be so good when they're smaller and in Saticoy. They grew and then moved here…read more There is one lady who has worked There since the beginning I believe that is always so rude. I think she's family to them. Now in Oxnard they are so organized but yet so overpriced for returned items for sale. They always look it up on their phones and compare it to new. It's not new! I gave this place after years of shopping with them another try and reminded myself why I won't be back. I am looking for a bargain not to spend close to retail for a used item.

Ventura sone did countertops in our kitchen and master bath. We had been to numerous places and…read morefelt very comfortable as soon as we walked. Mick helped us and I mean really helped us!! Every step of the way even through some bumps on our end. His whole team, every single person we dealt with was fantastic. All very friendly, knowledgeable and so helpful. Highly recommend them.

Enjoyed working with Mich and his team. Everyone is very professional and helpful…read more Nice selection of materials to choose from. Our choice, Dekton Lucid 2cm Polished Stone. The two gents that came to the condo, did a terrific job and were detailed oriented with all the pieces that needed to be installed. My only feedback is that, it would have been helpful for me to know what to expect with the dry stone dust created during the install. Had I known, I would have covered and protected more of the area the team had set up. It just meant I needed to spend half a day power washing the area. We have and do recommended Ventura Stone to others. Mahalo!