A hidden gem for fair pricing, patient service, and knowledgeable key cutting!…read more After searching around Ventura County for someone I could trust, I visited Franklin's Ace Hardware at 7838 Telegraph Road in Ventura to have two customer-supplied aftermarket key blanks cut for my 2011 Toyota RAV4 Sport V6. Jerry and another helpful gentleman were honest from the beginning that outside blanks can sometimes be difficult to duplicate and that a perfect result could not be guaranteed. I appreciated their transparency. Rather than immediately cutting both keys, we carefully experimented with the first blank and tested it. Once we confirmed that it worked, I decided to have the second one cut as an additional emergency backup. The second key needed some extra adjustment, but Jerry remained patient and worked on it until it functioned properly. He was kind, careful, knowledgeable, and never made me feel rushed. Both employees provided the type of sincere, hands-on customer service that can be difficult to find. My particular key-cutting service was only $7.99. Franklin's has different pricing tiers depending on the key and the work involved, so not every key will necessarily cost the same. However, their pricing was extremely reasonable compared with the $70-$75 quotes I received from other mobile and storefront key duplicators merely to cut a blank that I already owned. I understand that programmed transponder keys, remotes, and specialized automotive services can cost significantly more. For someone who needs a basic mechanical backup key for emergency access, however, Franklin's Ace provided an honest, sensible, and affordable solution. A spare key may seem like a small thing until someone is locked out of a vehicle. I am very grateful to Jerry and his colleague for taking my concerns seriously and helping me leave with two useful backup keys. I highly recommend this Franklin's Ace Hardware location to customers in Ventura, Oxnard, Port Hueneme, and the Naval Base Ventura County area who are looking for friendly, knowledgeable, and fairly priced key-cutting assistance. This store is a true hidden gem, and the staff genuinely lives up to the Ace Hardware promise of being "The Helpful Place."

I just can't say enough about this place, I continually come back to make a review and see that I…read morejust did one ‍ Reason being is, every time, and I MEAN, 100% of the time problems arise, at my house, I am quick to tell my husband "let's go to Ace Hardware first!!!" he's always wanting to go to straight to Lowe's or Home Depot, claiming there's no way Ace Hardware has "this piece". I always say, "let's go to first and rule them out, [as if that's the case, but it never is, as they always have what we need], & if they don't have it, we can go to the bigger places, but Ace NEVER DISAPPOINTS‼ I say that with great certainty. One time it was a vacuum cleaner belt, (I mean, seriously, this was a longshot, but there it was), another, was a certain paint, this time it was a hot water hose for my washing machine and the Good Lord knows, a mom cannot go without her washing machine for long I mean, the list goes on and on. They even had a variety of lengths. My husband was quick to say, "I knew they wouldn't have the right length...", and THERE it was!!! We also had to get a fixture, for the hose and the employee would not let us leave without testing at first on his own products. The variety is unmatched. I cannot tell you how many times I've been able to just run next-door to my neighbor, Franklin's Ace Hardware, and get what I need. No travel needed. The prices are unbelievable, I always figure they're going to be a little bit more because it's a smaller business, but that is just NOT THE CASE. I am more pleased, every time I'm there. So to break it down, no travel and no wallet, busting. Please neighbors, let's keep this place in business as they are game changers and NEVER let me down Recap; *in the neighborhood, *inventory and variety; unmatched, *employees; knowledgeable, and most importantly, *prices; wallet, friendly!!! Lets go Franklin's Ace Hardware‼

Buy there only if you want terrible customer service and high cost. Custom doors are modified at…read moresome third party undisclosed locations and not by the door manufacturer. No warranty by original manufacturer.

I used California Door and Hardware recently when I needed new doors installed at my home in the…read moreVentura Keys. Pricing was competitive, delivery was on time, and the quality was excellent. I will definitely be using CA Door and Hardware in the future, they're the best door company in Ventura. I am a real estate agent and will be referring this company to my clients! -Grant Leichtfuss, Real Estate Agent

I find ACE stores in general have the absolute best customer service and this one is no exception…read more The employees and owners of this establishment are incredibly helpful, knowledgeable, and exceptional.

Update: The following week, Benjamin Moore contacted Matt, the manager, regarding the issue, and…read moreMatt provided me with a full refund for the paint. I appreciated that he ultimately resolved the financial aspect of the problem. I still believe the situation could have been handled much earlier and without escalating to that point, but I do want to acknowledge that the refund was provided and that I appreciated the resolution.

The older woman feels like she's watching to see if I'll steal every-time I come in. I'll be…read morelooking around and I'll be asked by her what I need help with and I'll tell her but then she'll so really quickly "we don't have that." I just went in today to get an air filter and she was rude, I hadn't even looked yet. Next time please just show me where it is and I can look myself, you make people feel like they don't belong in the store. I don't know if she is the manager but she is rude.

Great store for home goods, hardware, tools, sporting goods, etc. Good people that are right thee…read moreto help.

Replacement Window Screens. I just wanted to give a shout…read moreout to Ace Hardware on Channel Islands Boulevard in Port hueneme. This store and their employees are awesome. I just had Kameron, the owner's son, come to my house, remove my old corroded, Window Screens and brought back my brand new ones and installed them! It was great service and so reasonably priced. I highly highly highly recommend you check Ace Hardware in Port Hueneme for replacement Window Screens. It was an excellent experience. I'll be going there for all of my Hardware needs in the future. (I didn't want to remove and install myself, so paid a small service charge for this personal service)

Stopped in for the first time to have a couple keys made…read more Super friendly staff. I was in and out in two minutes. It was nice having staff greet me and direct me at the door.

I needed some help with a nursery item. I was placed on terminal hold. Obviously, they do not care…read moreabout their customers. After reading other reviews for this place, I cannot recommend this place to anyone.

The city of Santa Paula is beyond lucky to have a hardware store!…read more I think the outside of the store is misleading as it may seem a very small store. But, it's actually quite large inside! I come in here often; have had keys made, bought some yard signs and locks that were needed. And, huge huge shout out to one of their employees a few months ago. Wish I had gotten his name! I came in as my keyfob remote had crapped out. There was a young man who went over and above to try to help me figure out the issue! He came outside to my car with me, had some technical electrical thing that he used to try to help determine if my car was "reading" the fob or not. We even checked a new battery just in case. Come to find out, it didn't need a new battery: my keyfob no longer works in my 15 year old car. :( But big thanks to the employee who helped me *finally determine it was not a battery issue. Staff is pretty good which is so nice to experience. Of course, during the covid, they all have masks on. I didn't notice if they offered sanitizer at the front door, but they do have a "one way door IN and another door OUT", which is per usual at most businesses now it seems. I just recently found out that they carry Ginger Chews. Who would have known!? I would recommend this Ace Hardware and I know that Santa Paula could sure use the support, too.

G & S Building Supplies is a family run supply yard that is a Ventura tradition. I've been going…read morethere as long as I can remember. My grandfather used to take me with him when I was a kid. The staff are friendly, knowledgeable, attentive and helpful. They almost always seem to be able to find the items that I need, or suggest an alternative! Great inventory and great service.

This place always has what you need when you're in a pinch. The owner is super knowledgeable and is…read moreable to direct you to the right tools for the job.

Steve's remains my go-to place when I need odd items to finish up a job and I don't want to wade…read morethrough the masses at Lowes. Steve's is also an excellent source for all types of plumbing paraphernalia. They seem to always have the parts I need. Their prices are amazingly close to the big box stores, and the personalized service can't be beat!

Sadly this awesome plumbing Store closed. So sad, they were my go to place with the best service…read moreand information for the DIY person

I love Lowe's Looking at refrigerators today, sales going…read moreon now for Father's day. I really appreciate having so many options on the sales floor so I can touch & feel. Well behaved dogs allowed Really enjoy the app too because it tells me what aisles the things I'm looking for are on.

DO NOT PURCHASE GENERATOR FROM LOWES. Two day return policy even if doesn't work. I purchased…read moregenerator on a Wednesday, used it on Saturday and it didn't work. I brought it back following Monday and got stuck with generator that doesn't work. Spent over $1,100 and I'm stuck with it. I will reach out to manufacturer for assistance. Unfortunately what Lowes doesn't understand is that policies like this cause customers to NEVER EVER shop at their stores again. I spent literally THOUSANDS of dollars at Lowes and I guarantee you I will drive the extra mile if I have to HOME DEPOT from now on.

So if you're getting lumber it's in the back and you load your car with it. There should be a few…read morepeople in the back on a busy day. When you're done with the wood, someone is usually watching you and they know when you're done usually. Or you can just let them know you're done and you want your form with the wood you got counted. Then you drive back out and park your car to pay inside. Then when you leave that parking lot, you give the guy in the shack your form and the receipt. Then he recounts your wood again. Then the little arm lifts up and you're out. You can rent a lot of tools inside but it's a bit expensive if you rent it for a long time. Might as well buy the tool and resell it on marketplace at that point. There's some drop in showers you can buy here. Also some sink options. There's a bathroom inside if you need to go.

They're very knowledgeable. I hadn't been there before. I didn't realize wood or lumbar yard is in…read moreback. You take 1st driveway on right on Crescent, off Johnson. Drive in back and tell Guys what you're looking for. You park right next to shelves of wood. Everyone was very helpful. I was given directions by clerk inside store. Then Employee walking into work, explained to me on his way in, that I needed to get in car, drive over to first driveway and then drive in back. 3 different Guys in back helped me. One even walked in front of my car to direct me from 2x2 wood in front to redwood 2x2. He was also one that directed me to other lumbar yard that does milling. You can't get that kind of attention and help at Big Box Stores! I need the board I'm replacing mitered on one end. They don't do that but directed me to, Builder's First Source. on Thompson l. They sell wood and do milling, so can cut it for me. But they're only open Monday to Sunday.