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    Builders FirstSource

    4.2 (16 reviews)
    Open 6:30 am - 5:00 pm

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    Ask the Community - Builders FirstSource

    Review Highlights - Builders FirstSource

    These guys - Russ in particular and the older gentleman who helped me out - they were kind, courteous and helpful.

    Mentioned in 2 reviews

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    Miner's Ace Hardware - Outside

    Miner's Ace Hardware

    (29 reviews)

    $$

    I've been going to this Ace for 20 years. Have spent a lot of money there doing ms y renovations. I…read morewas always helped beautiful. But what has happened to this place ? I've had to complain to management both of the last two times I've been there. Just now I asked for help getting a furnace filter off an unreachable shelf. The employee I found d to help me lectured me on ho I should have gotten it myself with the grab stick that was leaning in the aisle. I am a 68 year old woman with injuries. I shouldn't have to lose a grab stick at Ace with a bunch of male employees hanging around the aisles. When I complained to the manager he took no responsibility and said that other manager with the grab stick just fine. Well they are 25 year old male handymen working for other people I said. He didn't seem to get it. Well good thing I don't fall backward getting my own furnace filter or Ace would have a big lawsuit on their hands. Is local Ojai going the way of big box stores in big cities?

    The city of Santa Paula is beyond lucky to have a hardware store!…read more I think the outside of the store is misleading as it may seem a very small store. But, it's actually quite large inside! I come in here often; have had keys made, bought some yard signs and locks that were needed. And, huge huge shout out to one of their employees a few months ago. Wish I had gotten his name! I came in as my keyfob remote had crapped out. There was a young man who went over and above to try to help me figure out the issue! He came outside to my car with me, had some technical electrical thing that he used to try to help determine if my car was "reading" the fob or not. We even checked a new battery just in case. Come to find out, it didn't need a new battery: my keyfob no longer works in my 15 year old car. :( But big thanks to the employee who helped me *finally determine it was not a battery issue. Staff is pretty good which is so nice to experience. Of course, during the covid, they all have masks on. I didn't notice if they offered sanitizer at the front door, but they do have a "one way door IN and another door OUT", which is per usual at most businesses now it seems. I just recently found out that they carry Ginger Chews. Who would have known!? I would recommend this Ace Hardware and I know that Santa Paula could sure use the support, too.

    Lowe's Home Improvement

    Lowe's Home Improvement

    (326 reviews)

    $$

    Oh my goodness this place is like garden Disneyland! We came in to get a lot of plants, flowers, a…read moretree, dirt... so easy! Love the flat carts! Plenty of room to load it all up! And the customer service here is great! Their associates are very helpful!

    Yeah, here's another review I resisted updating because my original was just about perfect. And as…read moreanyone with a lick of sense knows, if it ain't broke, don't fix it. But the customer service I received today was so excellent I knew I had to share the experience on Yelp. I buy Salt Pellets for my Water Softener here. They come in 40 pound bags. I like buying them here at Lowe's because the price is low (last time I checked, it was lower than Costco's price) and they will help you load it into your car if you pull up to the Exit doors. The only hang up is sometimes it takes a couple minutes for someone to arrive after they call for help. Sometimes it takes a lot longer than a couple minutes because they get hella busy. Sometimes they have to call repeatedly before anyone shows up. So today, this happened. I ask for help loading six bags into my car. Instead of calling someone and making me wait, the Clerk on duty in the Self Checkout area did it herself. Granted, it wasn't super busy at the time, but there were other customers. She finished helping the customer before me, then darted over to the Salt and quickly loaded 240 lbs onto my cart. Then she turned and answered a question for someone at the register, pivoted back to my cart, followed it out the door and expertly loaded all six bags into my trunk. It was super impressive. She didn't just toss the bags in like they do most of the time. She took the time to place them in carefully, like she was putting them in her own trunk. I thought I had cleared enough room for them to all fit, but I didn't quite. No big deal. When she saw there wasn't enough room she carefully moved the items in her way and finished the job. I told her I was really impressed with her Customer Service skills and she thanked me. I told her I was so pleased I was going home and writing a Yelp review about how excellent she was . I asked her what her name was. Claudia, she replied. Claudia G So there you go, Lowe's. When it's time to pick Employee of the Month, I think you should give it to Claudia G. I've been a customer since the store opened and this is the best Customer Service I've ever experienced at Lowe's. And that's saying a lot, because y'all have really good customer service every day. Mikey C says: thank you Claudia G! You are the best worker I've seen anywhere in a long time.

    Contractors' Warehouse - Milwaukee tools

    Contractors' Warehouse

    (41 reviews)

    $

    So if you're getting lumber it's in the back and you load your car with it. There should be a few…read morepeople in the back on a busy day. When you're done with the wood, someone is usually watching you and they know when you're done usually. Or you can just let them know you're done and you want your form with the wood you got counted. Then you drive back out and park your car to pay inside. Then when you leave that parking lot, you give the guy in the shack your form and the receipt. Then he recounts your wood again. Then the little arm lifts up and you're out. You can rent a lot of tools inside but it's a bit expensive if you rent it for a long time. Might as well buy the tool and resell it on marketplace at that point. There's some drop in showers you can buy here. Also some sink options. There's a bathroom inside if you need to go.

    They're very knowledgeable. I hadn't been there before. I didn't realize wood or lumbar yard is in…read moreback. You take 1st driveway on right on Crescent, off Johnson. Drive in back and tell Guys what you're looking for. You park right next to shelves of wood. Everyone was very helpful. I was given directions by clerk inside store. Then Employee walking into work, explained to me on his way in, that I needed to get in car, drive over to first driveway and then drive in back. 3 different Guys in back helped me. One even walked in front of my car to direct me from 2x2 wood in front to redwood 2x2. He was also one that directed me to other lumbar yard that does milling. You can't get that kind of attention and help at Big Box Stores! I need the board I'm replacing mitered on one end. They don't do that but directed me to, Builder's First Source. on Thompson l. They sell wood and do milling, so can cut it for me. But they're only open Monday to Sunday.

    Builders FirstSource - buildingsupplies - Updated May 2026

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