I ordered a stove and hood. The wrong size hood was ordered twice! I had to find the correct size…read moreand then badger WDC to get it installed!! They were rude to say the least- that's when they bothered to call me back!! As regards the stove, they delivered one that was slightly damaged and offered to replace the damaged part. The replacement was warped and the grates were chipping!! So I had to wait yet again for another replacement!!! WDC is by far the worst store I have ever dealt with and will never be returning there again. They are completely unprofessional and useless once they have made a sale. By the way, a note for the person who writes the apology notes- don't bother, I'm not at all interested.

Terrible customer service. No one bothered to tell me that my order was gonna take longer to…read morereceive. No one went out of their way to help. I had to keep calling a bugging them. Originally my order was to take 1 week. It took 2 and was incomplete. The balance of my order will take a month and a half to get. No one told me. No one called. I had to keep asking and bugging. How do they stay open?

Thank you Neena for outstanding customer service. I truly appreciate you walking me through some…read moreoptions. Your follow up is always very timely and you have a wonderful approach. I felt smarter after meeting you ;) I look forward to sharing more ideas with you and the staff very soon. Cheers !!!

It is a pleasure to be able to share my gratitude for, Nicole Concepcion, of ProSource in Oxnard,…read moreCA. A contractor referred me to this store to pick out my wood flooring and he specifically recommended that we work with Nicole. I definitely wasn't looking forward to a sudden remodeling project but from the moment my daughter and I walked into the business, and met Nicole, we felt like we had won the lottery! I went from dread to delight in a matter of minutes. Her personality and professional demeanor was refreshing. "Nothing" was hard with Nicole by our sides! Choosing from innumerable samples is my worst nightmare. Nicole easily guided us in the decision making process for our wood flooring, then our tile and finally our cabinets! We actually enjoyed the process! Most importantly, when there were glitches or issues, because that's how life is, Nicole was at her best. She was always available by phone and quickly jumped into action multiple times. We felt extremely confident in her skills and knowledge. The contractors that she recommended for us were proven professionals that she had longtime working relationships with, another huge plus! Remodeling in a hurry is not an ideal project but we had an excellent experience and happily recommend Nicole, and ProSource, to our friends.

First off I had an original 1960 very small kitchen for 27 years. My husband and I are newbies to…read moreremodeling a home and were unsure of process and what to expect. We were finally able to get our kitchen updated. My husband and I received a few bids. We selected California Kitchen Creations, they were within 5k of other bids, we selected them over others for a few reasons. 1. Our first encounter with Emily was wonderful. She eased our nerves and she knew exactly what I was looking for, rustic minimalist with a Mediterranean touch. She walked us through the process, how they work and we put a tiny fee, which gets credited to project amount, for a quote and mock up of our design. 2. The quote was very specific and laid out costs for everything and had no hidden charges. There was a definite timeline. This made us relaxed in knowing so we could plan ahead. We also liked the pay as you go process. 3. The design was beautiful and Emily met me at the tile store and was always available for our questions. We rented a pod, which I suggest because the team was able to store their equipment at the end of the work day. Each day they came at the scheduled time and worked until 4:30 pm. No erratic hours. The team cleaned up and put what they could away each day. They were polite to us and my doggies, even though they barked at them. We had a total gutted kitchen so of course there is noise and dust. And there was a plumbing surprise, which really was not a surprise. The supervisors were always one phone call away for issues or answers. I can't say enough. They created a beautiful kitchen for us that we could never imagined. The square footage of our kitchen has not changed, but it feels and looks so much larger now. Our house is so beautiful now. Shout outs to: Kress, Cody, Alfredo, Josh, Lacey, Kurt and everyone else who were great, respectful and polite.

I highly recommend California Kitchen Creations! I couldn't be happier with the work performed at…read moremy house and my mom's house. Bill, Peggy, and the entire team have been fabulous to work with. In 2019, Bill and team completed a full kitchen remodel at my home in Oxnard. I was so impressed with their work that I contracted with them again in 2022 for a full remodel of both bathrooms. They also replaced the old worn builder-grade linen closet, cabinets in the laundry room, and in the home office. The results are amazing (see pictures attached). Everyone who comes into my home, comments about the beautiful kitchen and bathrooms. The team just completed the kitchen in my mom's Ventura mobile home, and she loves it! She noted at the very beginning of the project how everyone is so professional and friendly. She had a great experience. I always have appreciated that Bill walked me through the layout and the timing of each stage of each project and helped me make design choices based on his years of experience. I was handed a calendar for each project just before they were set to began, and they always stuck to the calendar. In some cases, they were ahead of schedule. I so appreciate the expertise, skill, and professionalism that Bill and team brought to each of my projects. I highly, highly recommend California Kitchen Creations!

I am so frustrated with Best Buy right now. We bought a refrigerator 3 weeks ago. We have had 4…read moredelivery attempts and not one was successful. First, they brought the wrong refrigerator. 2nd time: Right refrigerator but damaged. 3rd time: right refrigerator but still damaged. 4th time: Right refrigerator but guys said they couldn't bring it upstairs. I said the other 3 times people came they all saw where it was going to go as our home is designed with the kitchen on the second floor. Not sure if I want a 5th try. The incompetence is breathtaking. Every time they say you have to prepare so I have to empty the refrigerator and move furniture, etc. How they deal with such incompetent delivery people, I don't know.

Ask for Jonny and you'll get the best customer service from an appliance company EVER!…read more I walked in knowing the models and discounted prices that I wanted. It's really nice knowing that you can get either the Best Buy discount and/or Pacific Sales discount. Plus, you can't beat their 10 year service plans. Compared to Best Buy, there's no question which one logical people would choose. I had issues with delivery out to Temecula, but Jonny was there each step of the way to get everything to work out. I bought a Frigidaire all-fridge and LG steam washer & dryer. The fridge was the easy one. But with the small space in my home's laundry closet, had multiple issues installing the LG. After two plumbers and alterations to the gas line and the water lines, the LG is ready and running. If you want personalized care even when you least expect it, then ask for Jonny (manager). Otherwise, I'm pretty sure the delivery division would've talked me out of LG steam and into a different model. Just remember, appliances go in your home. And if you're a true homeowner, then you want it to last throughout the years. Get what you want!

Long story short, out 2nd bathroom had been gutted to replace a main drain line. What a nightmare…read more But Pacific ReBath made it easy. From the original consultation with Dustin who understood what we were looking for, provided lots of options and some very good advice, and helped us maximize our savings, to the scheduling of the work and updates with Jonathan, we were ready when the crew showed up on Monday. Victor and Pablo were terrific! I could not ask for better work or attitude. We went over everything before they started, and they worked their butts off while consulting us, keeping us informed, and generally being the nicest pair of guys you'd invite into your house. They got the job done right with a high-quality result that we're confident will stand the test of time. I wouldn't hesitate to recommend them.

Looks like my review was deleted so I'm going to rewrite it…read more They were hired through Home Depot to have a shower and a bathtub redone. While the workers did their best (overworked and underpaid), the end result was horrible. The actual product they sell is cheap, hard to clean, and visibly low budget compared to what they sell you on. Customer service and management is horrible. Inspections failed 4 or 5 times. The inspector said if they have to come out one more time to a failed inspection, they would have to start charging. What ended up being a 6 week project turned into over 4 months. I understand that some projects take a long time but this wasn't a full bathroom makeover. They were ONLY doing a 1 person shower and tub which was all drop in and not custom built. Not to mention we had to patch a hole and repaint the walls outside the bathrooms because they were sloppy with handling. We also had to re-caulk a lot of it as it was lumpy and peeling after a few weeks. I think what really set me off was their follow ups. I spoke to them when I noticed things started going down hill. Then complained when it looked like nothing was getting better. Even complained to Home Depot in hopes they could do something as we went through them. Afterwards, they followed up acting like the previous conversations never happened and everything was perfect. And then today I get a text asking about us an inquiry we sent in like they haven't already done the work. I don't know what CRM they use but they need a new one or need to train their staff better . I wish I still had my photos of the initial work as this was before Covid. Stop reaching out to me. Side note: the only positive thing about the whole experience was they left us a rubber duck. Most expensive and headache inducing rubber duck.

Amazing experience - didn't have what I was looking for the first time - but I came back again a…read morefew weeks later and got exactly what I was looking for and the best prices too - it's no fluff but knowledgeable

I could not recommend them enough. They are a 5 out of 5 and one of the vendors that we enjoyed…read moreworking with the best! Susan is so helpful and went the extra mile to procure the exact slabs that I dreamt of for my kitchen remodel. I had decided I wanted Silestone by Cosentino Calacatta Gold quartz but jumbo slab size and I needed 3 of them to complete the project. Her warmth (a fellow Southerner who has relocated out West), her professionalism and her ability to beat the other prices we had received made it a no brainer to buy from her. She kept me informed the entire time with the order and she had them deliver the slabs to our fabricator in sun valley. When we are ready to renovate the bathrooms or if we decide to upgrade and buy a different house in the future - I know that I have my vendor for stones.

Overall, we had a good experience. We originally got a quote for our project in October and was…read moretold that work would start and finish between late February to mid March. As mid February came around, we had no word from Rebath on the status of the materials. After repeated weekly followups via email and text message, we were told multiple times that the materials had shipped and that Rebath would reach out to us to confirm installation dates and times once the materials have arrived and been verified. This back-and-forth went on for close to two months, and due to the lack of transparency or consistency of information, we began to worry that we had been scammed, and that the large sum of money we had provided up-front in good-faith for the project would be gone. Fortunately, after emailing an ultimatum to Rebath, 1 week later the materials were confirmed delivered and installation was scheduled shortly thereafter. Our installer, Tyler, was awesome - super communicative, transparent, and efficient. While the install took a few days longer than anticipated due to a few unexpected delays, he made sure to explain the situation to us all along the way. The final product result that Rebath installed was great. Without the contractor and his final result, I would have rated them as a zero, as their initial expectations-management was completely off which led us to worry we had been scammed. We strongly feel that Rebath really needs to work on their project timeline management during the quoting process, as well as customer expectations management in the areas of transparency, clarity, and information accuracy during the material manufacturing and transport phase.

You will be sorry hiring this company to remodel your bathroom. They are quick, to be sure, and if…read morethat is your only consideration by all means, hire them. If you want any kind of quality, you need to look elsewhere. I am stating this from personal experience.

I did not know this store existed until I looked for tile designs and it popped up in my Google…read moresearch. It's in the same shopping area where Fry's used to be. The store is spacious, bright, and clean. Staff asked me several times if I needed help. Floor & Decor offers a vast collection of tiles, mosaics, laminate flooring, natural stone, and more. The prices are actually very competitive, and I like the display of flooring, etc., that you can see and touch. Ultimately, I bought nothing here because I found cheaper tile I liked elsewhere, but this store still has an impressive collection, and I'd come here again to look for more ideas if I decide to do another home improvement project.

Stopped in this morning at Floor & Decor to get some ideas on shower products and tile as well as…read morevanities for a potential bath remodel. The selection of items is fantastic with top quality products at competitive pricing. We found some very nice products that may work well in our proposed remodel. Great stock and inventory. The store personnel were also very friendly and professional. Highly recommended.

The whole team was courteous, efficient, responsive and professional…read more Their price was fair, their communication regarding time frames was adhered to and the job was completed in a timely manner. The installers were professional and communicative about certain steps that needed to be taken. We could not be happier with the finished product, as well as our entire experience with West Coast Granite and Marble.

West Coast Marble & Granite installed my bath vanity counter top a year ago. From the minute I…read morewalked in, Ashur was helpful and his top to bottom knowledge was crystal clear. I selected a granite remnant in the yard and in less than 2 weeks the job was completed. The workers were impeccable; the installation was done beautifully and with integrity, from the wood base to cutting of the top and side splashes to the final caulking. I absolutely would recommend West Coast Marble and Granite and hope to use them again.

I'm afraid I will have to join the chorus of Lowes dissatisfied customers. I have spent the…read moreentire day waiting for an associate to come to the house to measure for window and skylight coverings. I was scheduled to have the measurement done today, August 8 in the "morning", but was given a time slot of 8am-8pm. I never heard from anyone, and I called both the store and the Install Company, MTS Shutter & Blind (see attached photo). MTS answering machine indicated they were closed today. I called Lowes several times and the annoying automated phone answerer had me on hold and hung up on me. I regret considering giving them my business, since I had paid $45 for the measuring appointment. I should have gotten a clue of the quality of service when I had to wait half an hour for any associate to show up in the window covering department to see the products in person. We heard 3 pages requesting help in that department, and finally were helped by Juan after walking to the front of the store to see about getting my $45 refunded. Are they understaffed? What is going on? (Written at 8pm on August 8, 2026)

DO NOT PURCHASE GENERATOR FROM LOWES. Two day return policy even if doesn't work. I purchased…read moregenerator on a Wednesday, used it on Saturday and it didn't work. I brought it back following Monday and got stuck with generator that doesn't work. Spent over $1,100 and I'm stuck with it. I will reach out to manufacturer for assistance. Unfortunately what Lowes doesn't understand is that policies like this cause customers to NEVER EVER shop at their stores again. I spent literally THOUSANDS of dollars at Lowes and I guarantee you I will drive the extra mile if I have to HOME DEPOT from now on.