So if you're getting lumber it's in the back and you load your car with it. There should be a few…read morepeople in the back on a busy day. When you're done with the wood, someone is usually watching you and they know when you're done usually. Or you can just let them know you're done and you want your form with the wood you got counted. Then you drive back out and park your car to pay inside. Then when you leave that parking lot, you give the guy in the shack your form and the receipt. Then he recounts your wood again. Then the little arm lifts up and you're out. You can rent a lot of tools inside but it's a bit expensive if you rent it for a long time. Might as well buy the tool and resell it on marketplace at that point. There's some drop in showers you can buy here. Also some sink options. There's a bathroom inside if you need to go.

They're very knowledgeable. I hadn't been there before. I didn't realize wood or lumbar yard is in…read moreback. You take 1st driveway on right on Crescent, off Johnson. Drive in back and tell Guys what you're looking for. You park right next to shelves of wood. Everyone was very helpful. I was given directions by clerk inside store. Then Employee walking into work, explained to me on his way in, that I needed to get in car, drive over to first driveway and then drive in back. 3 different Guys in back helped me. One even walked in front of my car to direct me from 2x2 wood in front to redwood 2x2. He was also one that directed me to other lumbar yard that does milling. You can't get that kind of attention and help at Big Box Stores! I need the board I'm replacing mitered on one end. They don't do that but directed me to, Builder's First Source. on Thompson l. They sell wood and do milling, so can cut it for me. But they're only open Monday to Sunday.

Bernie was extremely knowledgeable and friendly. He was able to find the perfect size board to…read morereplace my termite damaged trim pieces. The cashier was able to direct me nails, wood putty, spackle for filling in cracks, along with proper tools to use and small piece of sandpaper.

I have to say I'm here on a Saturday morning. It's not very crowded so they were able to spend more…read moretime with me and help me. I want to shout out to Giovanni who loaded my truck and was very patient when I picked out my stones and Armando in the office who was just really nice. It was nice to come to a place where everybody's not standing around talking to each other and they come out and help you. What a concept. Thank you very much for your help at site one

Not your typical reason why we stopped by this business. We were on the hunt for some rocks for our…read moreson's bearded dragon cage, we stepped in the office to ask if we could purchase some smaller individual stones, and the lady at the front desk was so friendly and accommodating. She let us chose from so many sample pieces they had to take free of charge. Thank you again!

Great. I was able to see the displays and make an informed choice about my driveway pavers. They…read morealso gave me samples to take home. Thanks.

The people at the counter provide good service and knowledgeable. They were also very attentive and…read morehelpful when I needed to load my purchases.

Rude employees!! They do more talking on there radios, and to the other employees and you just…read morestand there waiting. Not one person ask if you need help and when you ask they snap back you'll need to wait. WTH

I purchased bags of rocks for my yard today. The man who helped me was delightful. He was…read moreinformative, patient and helpful. They have lots of great products. In addition, the man who loaded everything in my jeep was also friendly and helpful. I will definitely be returning there for my masonry needs.

Bottom Line: You can not trust anything Prime Stone tells you…read more I completed a major rebuild of a house and out of the dozens of vendors I dealt with Prime Stone was by far the worst. Their prices and delivery times would change every time I talked to them. If I came close to an order the "price" would increase per the owner. If I wanted to discuss things directly with him, he would be impossible to get a hold of. Also they made me purchase material samples, which I needed to coordinate with my designer- I worked with vendors from SLO to Reseda, and they were the only ones to do that- and they would overcharge for that, supposedly because "customers would take advantage of that privilege" (yeah- makes no sense). They repeatedly guaranteed a full refund when I returned the unused samples. Of course when I returned the samples they would not honor that promise. They said they were mislabeled(?), used(?) , not theirs(?) and were too old (?). Total BS. Worse- when I politely asked to get my money back I was insulted (called stupid and a poor businessperson), asked to leave. When I then asked to talk to the owner I was told they would call the police. I have been a Ventura resident for forty years and this is was my worst ever experience with a local business. Avoid. They charged me over $100 for this.

The Best rental company! They had the equipment I needed that day! Cool friendly staff and helped…read moreme load the equipment. The equipment was perfect (used) worked awesome. Definitely recommend and will return for my next project.

If there was an option for 0 stars, I would choose it…read more I recently made a bad decision by choosing to rent a forklift from this company. The forklift broke down 3 days into using it, but that is not the reason for my dissatisfaction. I tried to call the day it broke down, but I'm sure they were closed since it was after 5 PM on a Friday so no one answered. We attempted to use a different forklift of ours, but that one broke down too. When we called to either have someone from their team bring us another forklift or repair the broken one, Steve was extremely unprofessional. He first began by accusing us of lying by asking why we didn't report it as soon as it broke down. Then, he becomes adamant that it wasn't running correctly because it was out of propane, which wasn't the case. Then, he starts to threaten me on what it's going to cost to get someone to come and assess needed repairs. The whole time he was being very accusatory, unprofessional, and rude. Eventually, I told him to just arrange for someone to come pick up the forklift. If he's a "manager" for this company (as he stated), they are in very bad shape. I am going to STRONGLY recommend people to never rent anything from this business and will personally NEVER rent anything from them again.

Jen their main showroom rep worked with my wife to organize an amazing bathroom. It's stunning…read more During the process a box of tile arrived broken, which buena promptly replaced. Also last minute our tile contractor made an error in cutting which lead to us needing an additional box of special order tile. Jen orchestrated getting a box same day (I did some driving) but ultimately saved the day. Thanks Jen!

We have had incredible success working with Buena Tile and Jen Walker on our remodel and ADU…read moreproject. Her design expertise, while listening to our interests and style preferences, met all our needs and was of high quality but with cost-efficiency considerations. We are only partway, but we wanted to share some initial photos of our ADU bathroom, French tile and shower with subway tile, and accent tiles.