We had a great experience with Greg Rents Services in Ventura! Roland Stone, the manager, was…read moreextremely helpful, professional, and knowledgeable. He took the time to help us and gave us some great recommendations that made the whole experience easy and enjoyable. We really appreciate the excellent customer service and would definitely recommend Greg Rents Services to anyone looking for a reliable rental business. We will absolutely be telling all of our friends and family about this business! Thank you, Roland, for all your help! We'll definitely be back!

I needed a 72" skid steer for grading and setting 100 tons of road base. They delivered on time,…read morewere flexible and the machine ran with no issues. It got the job done! Thank you! Would rent again from them over the big box stores that make it difficult to reserve online when you have a tight timeline. Call Greg Rents for friendly live human customer service.

I ordered a stove and hood. The wrong size hood was ordered twice! I had to find the correct size…read moreand then badger WDC to get it installed!! They were rude to say the least- that's when they bothered to call me back!! As regards the stove, they delivered one that was slightly damaged and offered to replace the damaged part. The replacement was warped and the grates were chipping!! So I had to wait yet again for another replacement!!! WDC is by far the worst store I have ever dealt with and will never be returning there again. They are completely unprofessional and useless once they have made a sale. By the way, a note for the person who writes the apology notes- don't bother, I'm not at all interested.

Terrible customer service. No one bothered to tell me that my order was gonna take longer to…read morereceive. No one went out of their way to help. I had to keep calling a bugging them. Originally my order was to take 1 week. It took 2 and was incomplete. The balance of my order will take a month and a half to get. No one told me. No one called. I had to keep asking and bugging. How do they stay open?

EXCELLENT customer service from BEN and would also like to thank Scotty and Christine. Every…read moreperson that I meet here over the last few weeks has been beyond friendly and unique. I have a had many questions this week about product and installation. The entire and staff is helpful and really know their stuff. Once again thank you for the experience and one more extra shout out to BEN for going the extra mile for me. WOW !!!! IMPRESSIVE !!!

Great customer service! Great product options and the perfect size showroom. Options are great yet…read morenot overbearing!

This place is a life safer! For the last 2 years, we've been struggling to find the right LED bulb…read more for our ceiling kitchen cans which originally had floursents. We've gone to BULBS on Victoria, went to Lamps Plus even ordered online and that was a struggle in itself. The issue was that we would buy the bulbs at these other places on their recommendation but the bulbs will heat up and blow or just turn off. We switched the ballast and hired a electrician and nothing. We stopped using our kitchen lights for over a year. Than we found this gem. We walked in showed Ron rhe ballast and he knew exactly what bulb we needed. We ordered the special order bulbs and they worked but our bad we ordered them too long so they stuck out the can. I called Kendra and they told me that special orders are non refundable but she offered us a solution to swap them out. Kendra went above and beyond with assisting us and was the most pleasant person throughout the entire process. Thank you for lighting up our kitchen once again and providing the best customer service I've received by far! I highly recommend this lighting company.

Recently, I wanted to return a couple of boxes of lighting trim that were left over from a job my…read morehandyman did for me...He had bought the trim from this company. I did not have the receipt so I called them and the owner, Randy, said I could bring them in to get credit. I traveled 25 miles from my home in Santa Barbara to the shop. When I got there, Randy, told me to stuff it...he would not credit me as he had told me he would. When a man says one thing and does another, I believe all is suspect. You decide.

We love this store and so happy it's nearby. We prefer going here rather than Lowe's because...well…read moreit's more of a family store and they always have everything we need. Only complaint is the music on Sunday is HORRENDOUS. I won't go on Sunday because I can't think or hear myself think because it's so awful. I guess the manager listens to this very unflattering music every Sunday. I feel sorry for all the super nice employees

This is a new location and the store is very big. They pretty much have most household DIY tools…read moreand material here. They have some stain options and metal paint here. There's a garden section out back and the staff is always helpful. They have cable extensions here.

Not your typical reason why we stopped by this business. We were on the hunt for some rocks for our…read moreson's bearded dragon cage, we stepped in the office to ask if we could purchase some smaller individual stones, and the lady at the front desk was so friendly and accommodating. She let us chose from so many sample pieces they had to take free of charge. Thank you again!

Great. I was able to see the displays and make an informed choice about my driveway pavers. They…read morealso gave me samples to take home. Thanks.

I prefer this Harbor frieght store over the other ones nearby. Mainly because there's more options…read moreof the same product. They have a lot of tools on display here and a lot of gardening tools.

Wide selection of tools this is like target for diyers! Cheap- high end tools are a plus sometimes…read morei dont want to spend 30+ dollars on a one time use tool so their low end brands get the job done for me! Highly recommend to anyone

A hidden gem for fair pricing, patient service, and knowledgeable key cutting!…read more After searching around Ventura County for someone I could trust, I visited Franklin's Ace Hardware at 7838 Telegraph Road in Ventura to have two customer-supplied aftermarket key blanks cut for my 2011 Toyota RAV4 Sport V6. Jerry and another helpful gentleman were honest from the beginning that outside blanks can sometimes be difficult to duplicate and that a perfect result could not be guaranteed. I appreciated their transparency. Rather than immediately cutting both keys, we carefully experimented with the first blank and tested it. Once we confirmed that it worked, I decided to have the second one cut as an additional emergency backup. The second key needed some extra adjustment, but Jerry remained patient and worked on it until it functioned properly. He was kind, careful, knowledgeable, and never made me feel rushed. Both employees provided the type of sincere, hands-on customer service that can be difficult to find. My particular key-cutting service was only $7.99. Franklin's has different pricing tiers depending on the key and the work involved, so not every key will necessarily cost the same. However, their pricing was extremely reasonable compared with the $70-$75 quotes I received from other mobile and storefront key duplicators merely to cut a blank that I already owned. I understand that programmed transponder keys, remotes, and specialized automotive services can cost significantly more. For someone who needs a basic mechanical backup key for emergency access, however, Franklin's Ace provided an honest, sensible, and affordable solution. A spare key may seem like a small thing until someone is locked out of a vehicle. I am very grateful to Jerry and his colleague for taking my concerns seriously and helping me leave with two useful backup keys. I highly recommend this Franklin's Ace Hardware location to customers in Ventura, Oxnard, Port Hueneme, and the Naval Base Ventura County area who are looking for friendly, knowledgeable, and fairly priced key-cutting assistance. This store is a true hidden gem, and the staff genuinely lives up to the Ace Hardware promise of being "The Helpful Place."

I just can't say enough about this place, I continually come back to make a review and see that I…read morejust did one ‍ Reason being is, every time, and I MEAN, 100% of the time problems arise, at my house, I am quick to tell my husband "let's go to Ace Hardware first!!!" he's always wanting to go to straight to Lowe's or Home Depot, claiming there's no way Ace Hardware has "this piece". I always say, "let's go to first and rule them out, [as if that's the case, but it never is, as they always have what we need], & if they don't have it, we can go to the bigger places, but Ace NEVER DISAPPOINTS‼ I say that with great certainty. One time it was a vacuum cleaner belt, (I mean, seriously, this was a longshot, but there it was), another, was a certain paint, this time it was a hot water hose for my washing machine and the Good Lord knows, a mom cannot go without her washing machine for long I mean, the list goes on and on. They even had a variety of lengths. My husband was quick to say, "I knew they wouldn't have the right length...", and THERE it was!!! We also had to get a fixture, for the hose and the employee would not let us leave without testing at first on his own products. The variety is unmatched. I cannot tell you how many times I've been able to just run next-door to my neighbor, Franklin's Ace Hardware, and get what I need. No travel needed. The prices are unbelievable, I always figure they're going to be a little bit more because it's a smaller business, but that is just NOT THE CASE. I am more pleased, every time I'm there. So to break it down, no travel and no wallet, busting. Please neighbors, let's keep this place in business as they are game changers and NEVER let me down Recap; *in the neighborhood, *inventory and variety; unmatched, *employees; knowledgeable, and most importantly, *prices; wallet, friendly!!! Lets go Franklin's Ace Hardware‼