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Prime Masonry Materials

2.8 (24 reviews)
Closed • 7:00 am - 3:00 pm

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The old bait and switch.
Man D.

I purchased four scoops of rock from this place on four separate occasions. The first was good. The second was very light as in not giving the promised amount. The third was full of sand and the forth was about 60% rock and 40% dirt. That is definitely a rip off. I called to complain and they said, "Oh yeah people always complain about that." Wow how encouraging. I knew they would not give me a refund. Shame on this place for giving dirt to their customers. Definitely fraud. Like adding water to beer to make it look like you are receiving the full mug. Will never shop here again and I do not recommend this place. I had to work double just to clean out the dirt from the rocks. I included some pictures to see for yourself. Would have been better off going to Home Depot and purchasing bags of stone. At least they would not be filled with 40% dirt.

Donald M.

Bralio was amazing and the main reason we had a great 5-Star experience. He helped pick out the perfect type of rock for our yard, with his best estimate of the amount of rock needed for our project. His estimate ended up being the perfect amount! He was honest and presented many options depending on the cost. The prices were fair. The office workers are not as helpful at all so just skip straight to the back and have to workers help you who are amazing.

Receipt indicating restocking fee on block.

Customer service could benefit from a class on professionalism. ***BUYER BEWARE*** When we purchased bags of sand, we were told we should buy extra and just return any unopened/unused bags. When we went to return the unopened/unused bags, we were told there is a 25% restocking fee. However, their receipt only states there is a restocking fee on blocks. After speaking with the manager (Manny) he pointed to a small inconspicuous sign on the far wall that says 25% restocking fee on all materials. He had zero interest in hearing our concern about the miscommunication from his employee, and laughed when we suggested the staff should inform buyers of the policy noted on the sign.

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9 months ago

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1 year ago

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7 months ago

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4 years ago

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2 years ago

Great customer service, great prices, and great products. This will be my go to place in the future if I need any more products like this.

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4 years ago

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6 years ago

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5 years ago

Awesome store. Great friendly staff and a large selection! I highly recommend shopping here. Ill definitely be back.

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5 years ago

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5 years ago

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5 years ago

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7 years ago

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8 years ago

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10 years ago

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11 years ago

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10 years ago

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6 years ago

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8 years ago

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11 years ago

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Contractors' Warehouse - Milwaukee tools

Contractors' Warehouse

(41 reviews)

$

So if you're getting lumber it's in the back and you load your car with it. There should be a few…read morepeople in the back on a busy day. When you're done with the wood, someone is usually watching you and they know when you're done usually. Or you can just let them know you're done and you want your form with the wood you got counted. Then you drive back out and park your car to pay inside. Then when you leave that parking lot, you give the guy in the shack your form and the receipt. Then he recounts your wood again. Then the little arm lifts up and you're out. You can rent a lot of tools inside but it's a bit expensive if you rent it for a long time. Might as well buy the tool and resell it on marketplace at that point. There's some drop in showers you can buy here. Also some sink options. There's a bathroom inside if you need to go.

They're very knowledgeable. I hadn't been there before. I didn't realize wood or lumbar yard is in…read moreback. You take 1st driveway on right on Crescent, off Johnson. Drive in back and tell Guys what you're looking for. You park right next to shelves of wood. Everyone was very helpful. I was given directions by clerk inside store. Then Employee walking into work, explained to me on his way in, that I needed to get in car, drive over to first driveway and then drive in back. 3 different Guys in back helped me. One even walked in front of my car to direct me from 2x2 wood in front to redwood 2x2. He was also one that directed me to other lumbar yard that does milling. You can't get that kind of attention and help at Big Box Stores! I need the board I'm replacing mitered on one end. They don't do that but directed me to, Builder's First Source. on Thompson l. They sell wood and do milling, so can cut it for me. But they're only open Monday to Sunday.

Builders FirstSource - Bright sitting area with two wooden accent chairs featuring woven backs and colorful patterned pillows, positioned in front o...

Builders FirstSource

(16 reviews)

$$

Received our $20,000 MARVIN doors and windows yesterday and all 3 of the doors that were delivered…read moreopen the wrong direction from our building plans. I called my Builders First Source sales rep Mike and told him and he didn't ask any questions or offer to review anything with me or explain anything--he just said, "bummer, hopefully you can find a guy to fix the doors around so they hang the way you want them to." I don't want to drill out my expensive new doors, I want nice new doors as specified on our plans. This is the reason I sent our building plans via email to Mike and reviewed everything with him. I'm not a building professional, and there is a lot of trust ordering $20,000 worth of windows and doors, and I had hoped Mike would be able to read plans correctly and I trusted him to order the correct doors as specified on my plans. Apparently it is not possible for Mike to read plans and order correct doors--something that I wish I would have known BEFORE I paid for the wrong doors. So far I am very disappointed and would 100% recommend homeowners AVOID Builders First Source as they seem to be geared more toward building professionals. I am currently trying to resolve this issue and was told this morning that a manager would call me. I will update this review if I hear back from someone.

My house flooded on Christmas, five days of rain expected this week, called builders first source…read moreask them to set aside 20 sandbags, came in, loaded up and at the front desk, they donated all 20 bags with no charge, amazing grace, saving me money to put toward repairing the damage, thank you, thank you thank you

Prime Masonry Materials - buildingsupplies - Updated May 2026

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