I had such a fantastic experience with Flooring 101, and I especially want to recognize Manny Torres for going above and beyond. From the very beginning, Manny was knowledgeable, patient, and genuinely invested in helping me find the right flooring for my home. He took the time to explain my options clearly, answered all of my questions, and never made me feel rushed or pressured. The entire process--from selection to installation--was smooth and professional. The quality of the flooring is outstanding, and the finished result completely transformed my space. I couldn't be happier with how everything turned out. What really stood out to me was Manny's attention to detail and his commitment to making sure everything was done right. That level of care is rare and truly appreciated. If you're considering new flooring, I highly recommend Flooring 101--and definitely ask for Manny Torres. You'll be in great hands!-- read more

Flooring 101 - Oxnard - Flooring Near Me - Oxnard, California

I came by looking for a T moulding and they didn't have any in stock in the color I wanted so they tried finding a color that came close and they did a great job at finding one ! they spent 20 min looking for one and I'm grateful they didn't just tell me no and went on with there day . amazing service! read more

Flooring 101 - Oxnard - T moulding - Flooring Near Me - Oxnard, California

Manny at Flooring101 helped us pick a bunch of different flooring samples for a few weeks and finally narrowed down to a LUX Flooring - Honeysuckle. It took about 5 days to install for a 2,100 square foot house with ALOT of stuff inside. We are so pleased with the outcome and the service! The workers were super friendly, the quality of work is great, and our house looks amazing now!! Thank you! read more

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James McPherson (Oxnard office) saw our flooring project through to the end. He was available by phone for any questions and handled our concerns. The installers, Nestor and Alex, were prompt, prepared, polite and professional. They completed our whole-house project with as little disruption to our lives as possible and were cheerful right to the end. Thank you, James, for coordinating our project through to the end. Job well-done! read more

Large residential carpet install. We were connected to Flooring101 through costco. James was on time and very efficient. Much better than previous flooring companies who came out. We had everything set in about 1 hour. Thank you! read more

I called several flooring companies in the area for a quote and Flooring 101 was the only company that 1. responded promptly and 2. understood the type of flooring I needed. Josh came out, provided a great quote, and was able to source the material within a few days. I can't say enough good things for Jesus, the installer. We originally thought it would take 2-3 days to install the floor--he did it in one day. The install was immaculate, and he took the care to align the pattern perfectly. read more

Flooring 101 - Oxnard - The exquisite new checkerboard Armstrong laminate. - Flooring Near Me - Oxnard, California

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Pablo from Flooring 101 in Oxnard did a great job installing carpet in our condo. He was sensitive to the concerns of the HOA about keeping the elevator clean and free of damage, the carpet looks perfect, and he even fixed a sliding closet door that had been sticking. And he explained what he was doing as he went along. read more

I've used this company twice and would do again in a heartbeat! Their salesperson, Saul, couldn't have been more accommodating and a pleasure to work with. The installers were so professional, polite and very respectful. I highly recommend this company. read more

I was very satisfied by my recent carpet install installation by Fooring101 in Oxnard, especially by Manny Torres who helped me with the initial consultation, the selection process and gave me great customer service. Manny was very responsive to any questions we had about either of the carpet or the installation. The installation was done on time and the installation crew were very professional. read more

I highly recommend this company. ( ask for Roman Manzo.). Their service is second to none. I needed a 1400 square-foot mobile home flooring/carpet replaced. We had to make 3 different changes from the original plan, and they were superb at adjusting the contract each time. Very reasonable also ! And they have in-house financing! read more

Got a great service from every worker a 101 flooring. And Manny made sure every small detail was done great! Thank you

I cannot say enough wonderful things about Flooring 101 in Oxnard. I have had them put new flooring in three of my homes, as recently as just last month, and each and every time I have been thrilled with the results. This last time was seamless. From Jimmy & Manny coming out to measure, to the demo team coming in and completely removed my existing flooring in record time, to Manny being beyond patient with my indecisiveness over which flooring I wanted, and then to Ricardo and his team doing such a beautiful job on the installation, everything was perfect! If I could give 10 stars to this wonderful company, I surely would! read more

Flooring 101 - Oxnard - Flooring Near Me - Oxnard, California

I am a Property Manager, Real Estate Broker, and I handle/supervise many rental and property renovations. I am in the process right now of one. The contractor that I use chose Flooring 101 to order the new vinyl flooring and he asked me for a check last week. I wrote a check for the full amount on Aug 7. Yesterday Flooring 101 said the material was ready for pick up, but when he got there, they would not release the material as they said the check had not cleared. My guy called me and told me they wanted me to come in and pay with a credit card and stop payment on the check. I said ok, but I called the bank and they said the check had cleared on Aug 8. I went to Flooring 101 and told them what my bank said, and they said it didn't matter, as they had not received the money yet. I asked them to call their bank and check and they refused. I then went to my bank and asked if I could get any kind of proof the check had cleared, and they gave me a copy of the cancelled check and the back of the check showing the money was received by their bank. The banker wrote on the copy of the checks verifying this statement. I took it back to Flooring 101 and they still refused to release the material. We had 4 guys hired for that day to do the work. This is outrageous! I, personally, will never do business with them again, I don't care if the stuff is free. Competition is the name of the game, and to treat loyal customers like this is insane and absurd. BAD company!!! This is NO WAY to do business! They should have notified us when we gave them the check there may be a hold, and a credit card would be better. We thought we were doing them the favor of a check, saving the card fee. They had many opportunities to make us aware of this, what they called, "a transitional period" in their business, which took place between when we paid for the material and the day they called us for pick up...5 days later. I am so mad at them!!! Now they have caused a delay which may lose us a months rent as the rental will not be ready, due to them. read more

I just recently contracted with Flooring 101 to do my carpeting and hard floors. I had worked with Manny who was the utmost professional. He responded to all my texts and emails. He responded even when I had dumb questions associated to the process. He was kind and informative and so very helpful. They set the completion time between 2 - 3 days. The job was done in 2 days. The carpet and the hard surface installers were fantastic. They were meticulous and professional. You can tell they were proud of their work. I'm very happy with the work they did and highly recommend them to anyone who might need their floors done. read more

FIVE GOLDEN STARS!!! we were recommended by a friend who found Flooring 101 and was thrilled with his floors. From the time I called and met with Saul, the beautiful carpet was installed in about a week! So easy, so enjoyable, the process was a breeze. I followed Saul to the showroom, picked out one of his recommendations paid a deposit and Baam!!! One week later Bruno and boys were here. Professional And awesome. Once they were finished I could not believe all the benefits of new carpet. The squeaky floor got better, the house looks amazing and he left me the extra pieces to use a floor mats. Oh, the fellas even liked my dogs.... Buying lunch for them was the very least I could do..... Thank you Saul, thank you Bruno, thank you Flooring 101 Oxnard!!!!!!! read more

Flooring 101 - Oxnard - My fabulous new carpeted stairs - Flooring Near Me - Oxnard, California

What was I thinking? After getting the run around researching new carpet options and installation cost at two home improvement stores, I bailed and reverted to tried and true Flooring101. Perhaps not the most extensive selection but more than offset by customer service, product quality, exceptional prices and total A-Z professionalism. Manny Torres guided me through several viable options and performed a same day in-home measurement and next day estimate. One week from start to finish to install 1,300+ square ft. of new carpet. Added bonus, the installation team are their employees and not sub-contractors, and the difference is apparent. Start and end your flooring search here. read more

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Wanted to leave a review of appreciation for the Flooring 101 team. We had few spots where the boards were separating for our luxury vinyl. Even though we were 1.5 years after install, Flooring 101 came and fixed it for free. 4 stars because original install was a headache, but they guarantee their work. read more

I purchased through Costco to replace the floors throughout the house in two separate occasions. First job (bottom floor): I was satisfied with the customer service as well as the removal and installation. Second job (upstairs): Poor customer service and terrible job. The job was scheduled to start on a Wednesday between 8am-10am, the time and date were confirmed with Jessica. On the day of the install I waited until 11am before calling Flooring 101 to ask for the ETA of the crew. I had to call several times to follow up (instead of Flooring 101 calling to provide a status) and was told by Johnny the crew was coming. Turns out the crew doesn't show up. I receive a call late in the afternoon from Jessica to apologize and am told a crew will come Thursday morning. To make a long story short crew (Axel and 2 other males) comes and begins work. During the demo, tiles are flying and hitting my brand new TV. During the install the crew has issues with the stairs - it takes 1 person 3.5 days to finish. After the install They didn't want to put my toilets back (their arugument was that they weren't plumbers) There was adhesive tracked through out the house Uneven areas in the hallway My front garden is trashed with saw dust and pieces of the flooring/ stair noses The stairs are inconsistent. The bottom step was shaped like a 90 degree angle, but other steps are curved Stair faces are not glued in and their are gaps between the wall and the edge of the material Tons of nail holes on the stair noses I complained and Flooring 101 sent 2 different people back. The first person was shocked at the pure shit job and took pictures. The second crew came (Jose), saw the work that was done and also thought it was a shit job. Jose and his crew did a good job, however he was only able to correct a portion of the steps due to not having enough material available so there's still a handful of areas to fix. The correction would require redoing the entire top floor according to Jose. Overall highly dissatisfied with the amount of money spent on poor workmanship. read more

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Wow. I am shocked by the negative reviews. Either those people attract negativity or they got REALLY unlucky. Our experience with Flooring 101 was exceptional. James was our rep and he was helpful and engaging. He offered excellent advice, showed us their handy online tool so you get an idea of what the floors will look like in your home, and got us a package and program we could afford through Costco. Octavio and Guerrmo were our project leads. They kept us up to speed on everything. They were on time, professional, and detailed. Our floors are stunning. I would recommend everyone involved for a very FAST, painless, and rewarding experience. read more

Flooring 101 - Oxnard - Bedroom floors. - Flooring Near Me - Oxnard, California

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Met Saul and he was very informative of the product I wanted (vinyl flooring). He set up an install date within a week. The crew came out led by Guillermo and his brothers. They were done in 2 days, including base boards. The work was flawless. I can not speak highly enough of my experience with flooring 101 in Oxnard. read more

This is where to go for flooring. Great service and everything you need. Nice to know their here. Great selection.

Here we are, another month, another month of no calls back. Do NOT use this company! Floors are falling apart, chipping, peeling and separating. Zero help from FLOORING 101. read more

We moved to a new home in Oxnard and bought our flooring at the local store here in town. Our rep was Saul and he was informative with regard to the product and all advice with the project. They delivered 100% as we had a time deadline to remove the carpets and install the floors and stairs before our scheduled move in date. Bottom line they were fast, efficient and price competitive. The workmanship of the installers was excellent. A great find and highly recommended read more

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Hi, Everybody knows me by Yola or Yolie Lopez. My mom told me about Flooring 101 because she has used their services in the past. I had visited flooring 101 in Oxnard about a year ago, but didn't have time to have them come into my home and do the upstairs floors due to working. Now with the COVID-19 & no work. It was the perfect time. So I went and meet with Saul Munoz. I asked a ton of questions and he answered every single one. I made an appointment to do the measurements and he gave me a price. Ricardo and his crew came in explained all the work they were going to do. They got to work!!! They are supper fast & clean. My family and I are SUPER SATISFIED with the service & work. I recommend FLOORING 101 to everyone. Thank you Saul Munoz!!!! read more

Flooring 101 - Oxnard - This is my BEAUTIFUL FLOOR!!! - Flooring Near Me - Oxnard, California

Attention to detail for the hard to please homeowner. Yes, that is who we are. Whenever you start a remodel you hope that you did your due diligence. That you checked all the reviews and had a few companies come for interviews. You start out with a budget, get some estimates but in the end doing it right the first time is also a priority. Though you don't know us, we can honestly say we have no problem in referring this company to anyone who asks. From the very beginning of our job the companies Flooring 101 and Serrano's Flooring and their staff guidance through the process of selecting the finish we were looking for. From deciding on the type of wood flooring we needed, the color, the design of the baseboards and the finishing of the thresholds. We were removing 20 year old marble floors and 10 year old carpet. Most of the furniture was moved to the garage and the furniture left in our home were covered with plastic and placed on risers. The cabinets and pantry were covered with plastic. Though r The work began on time and with a crew of 6 the house was transformed quickly. As I checked on their work periodically they were never daunted by my questions. They gave me full explanations as to the best way to handle the finishing touches. If something had to be done over (which was rare) they did it quickly without complaint. They take pride in their work and treat each job as if it was their own home. read more

I went to get an appraisal and they did come to my house, but they never gave me an estimate..!! Never again!!! One star just because I can't give a 0 star!! read more

101 Flooring exceeded our expectations! Excellent service from start to finish. The crew was amazing, organized, CLEAN and so nice to work with. Our floors bring new life to our home. read more

Flooring 101 - Oxnard - Flooring Near Me - Oxnard, California

Flooring 101 did an amazing job from the beginning of my transaction to completion. Customer Service representative Manny and the installers did an amazing job, they were on time and very professional. The new laundry room floor is beautiful! Thank you, Kristie Elzinga read more

I'm writing to revise my previous review. I wrote that I hadn't received a quote after waiting 20 days. Correction, I was e-mailed a quote on 21 April--16 days after the estimate. I've since received multiple phone calls and apologies from the Flooring Specialist who came out to measure. I appreciate his follow up and accept his apologies. I was a repeat customer with Flooring 101, because they'd installed flooring in my rental home January of 2020 and did a great job in a timely manner. Based upon Flooring 101's follow up with me I would recommend them and do business with them again. As a matter of fact I got (and accepted) a quote from COSTCO (flooring), who apparently subcontract with Flooring 101! read more

While doing a home remodel my wife and I were told of Flooring 101 by friends and we couldn't be happier with there service. We were greeted by Roman at Flooring 101 and he was more than helpful in helping us pick out laminate flooring he was very informative and had all the time needed to find the exact laminate. Their prices are more than competitive and selection is second to none with 100s of choices. When we picked a laminate we asked who they would recommend as an installer both Roman and another customer said at the same time Cesar Bernal of CB Flooring we couldn't be happier with Cesar's service he installed 1520 sq' of flooring and did our staircase witch came out better than we ever imagined just gorgeous. We highly recommend Flooring 101 and Cesar Bernal, thanks again Roman and Cesar for your great service Dan and Irene read more

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Got carpet a few years back and it needed constant repair, hard to get people out to come re stretch, thought we would give them another chance & put in waterproof floors throughout house, the installers who put in were amazing but missed a few spots, & had some touch up repair areas.....we called, called, nobody would call back, my husband called the manager at the Oxnard store and he promised they would fix and get this handled asap. Nope over 2 weeks nothing but they charged our credit card the the rest of my bill without authorization & floor still has missing areas, and not to mention left us with no left over flooring incase we need repair in the future.....we saw 2 packages left over.......won't ever call them back. read more

No one should pick Roman as their sales person. He helped me with order and it was hard to have him communicate with me. Finally I got my stuff but he was to suppost to give me credit back to my account but he never did. I guess they work on comiission so no wonder they want to give credit back he may have fewer dollars in his pocket. read more

* Worst customer experience ever Oxnard location, Saul sales does not follow thru, Jeramy very shady , Billy installer (20 yrs exp) to bull shit you. Ask for the owner Mgr they will not give his name. ask for youself youll see what I mean. will not give us fllooring square footage in writting, Jeramy said its praprioity info? install delays two day job took 9 days one person installer when they say a crew, leaves site work not completed, had to pay another company to complete install $450. Still waiting for the stairs to be redone & reimbursement if $450, The stairs I can feel the wood under my feet and see thru holes on the edges.and I paid for the thickest padding they had... Paid over $7k upfront bad mistake,. No one should experince this. I recently mailed a certified letter it came back refused to sign. It's a circus behind the seens You can call me better yet use this info to go elsewhere. In February I was recently acknowledged by not only the owner but by Johnny of flooring 101 both have taken corrective steps to make my home remodeling a positive experience they will be not only refunding me $450 for another contractor extra expenses but will be sending a crew " more than one person " this week March 9 to redo my stairs They will also touch up on the hard wood flooring and throwing in a box or two at no cost... Johnny was able to represent 101 flooring in a positive way that made it clear and transparent . I got to give them a thumbs up for meeting my expectations a one star moves up to 4 stars looking foreword to giving them a 5 star after work is completed read more

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A special commendation to Andrea and James MacPherson for working collaboratively on ordering my new flooring and maintaining effective communication along each step of the way. Both Andrea and James are highly professional, organized, and follow through. Thank you for making this huge and complicated job very easy! read more

This has been and ongoing nightmare. The install crew buried my tv cable under the floor, then when I said to the inspector that this had happened he sent me a letter telling me that noway was it under the floor. I know that it is and the gentleman that sold me the flooring knows that it is.This whole install has been a mess. The crew damaged a cabinet drawer front. I asked them to replace it they agreed. I had to buy and install it myself. I called Andrea everyday sometimes twice a day as she was the letter writer and was told that she would call back NEVER happened. I finally got hold of Saul and said that I want a break on the price as this has been going on since mid Sept. 2021.. THIS IS THE WORST CUSTOMER SERVICE EVER. NEVER NEVER WILL I RECOMMEND FLOORING 101 TOTAL NIGHTMARE read more

Me and my wife purchase some vinyl plank for our investment property price was wonderful !!!!! and they had it in stock. It was worth the drive. Saul was informative and professional. read more

I had one of the worst in-home sales experiences I have ever had with this company for any home-improvement and I've owned a home since 1998. Employees and sales people are the face of the brand. James came to our house. It was bad enough that he had a very uncomfortable way about him. He literally just stared at me blankly when introducing himself. It felt very uncomfortable. He asked literally no questions about what we were looking for in terms of color, style, price, or the range of other questions I might ask to gauge a potential customer's interest. Instead, he simply slapped down a number of sample swatches on the floor. All of which were way darker than I would ever consider. He kept going out to his vehicle to bring in more. Hmmmm. Should I trust someone that encourages me to simply lay wood down over my existing flooring? Why would I want to do that? He stressed how much money it would save. He didn't ask enough questions because saving three dollars a square foot was not really concerning to me. I want to job done right. He measured and then quoted a price that was literally two times the amount I was previously quoted for high-end wood flooring for a laminate flooring. Why would I pay two times retail for laminate when I can have wood? This isn't the worst part. James asked if he could use the restroom. He did. About a half hour after he left our home, I heard water running and couldn't figure out where it was coming from. More time passed...... finally I go into the bathroom and it's so steamed up in there it's like a sauna. I couldn't figure out ---was it the toilet? what was it? Well it wasn't the toilet, he left the hot water on full blast. In fact it was on for so long the mirror was steamed over.....In a drought. To make matters worse the restroom smelled terribly. I'm not sure what happened there???? In fact at least 30 to 60 minutes later it still smelled----that way. By the way, in the "interaction" he kept stressing that certain choices were in stock and those were less money. Is this not a store that can order what a customer wants? And maybe next time you should find out how much price is a factor in a customers decision? Saving two dollars a square foot because it's not in stock in your store is not really a driver in this decision. His card says consultant. We received absolutely no advice or consultation from him. Nothing on the advantages or disadvantages of different choices. Even if he was giving me flooring at a dollar a square foot I would not have bought from this guy. So in the end James must have concluded that shelling out over $20,000 would be a problem for us and started suggesting the financing program. He even made a special trip to the car to get the application. I'm prepared to pay cash for this, so again, poor needs assessment. At this point I was so ready for this interaction to be over I told him we would think about it. Now I'm not only really put off by this experience with 101 flooring, I am disappointed with Costco. The reason I got hooked up with this outfit In the first place is that I called Costco - why? I anticipated they would align themselves with the Premier company in the area. Boy was I wrong. My advice for 101 flooring: If you're going to represent Costco you better send somebody out that presents well, knows what they're doing, and can connect with people, ask questions and recommend product. My feeling on this... it's not James. But I'm guessing you send out your best people to handle the Glen-Garry leads- If that's true -warning to all. read more

Fantastic flooring company. They brought samples and measured the entire house within a hour. Approximately 6 weeks later, our new flooring was installed. We had old tile removed and carpeting as well. The renovation took two days. They were professional and fast. Thank you Arturo and crew for doing an amazing job. read more

These guy are great. Everything from the estimate to the install. The installers are very professional and did an excellent job! My floors look amazing. You wouldn't even know they've been at your house when they leave as they do a thorough clean up. I've used them 3 times, carpet and then laminate. read more

After posting the below review, the company contacted me to check on my satisfaction. We used Flooring 101 August 2017 to redo an entire house, through Costco flooding. The pricing was ok, the install was ok, the communication was so-so . We prepared the house by removing all old carpet ourselves, and floor was ready for install. There was some strange communication problem between us, Johnny and the install crew. We had a date set and we were ready, Johnny called the night before saying he couldn't get a full crew to do the work on install day and wanted to change to Saturday (which wasn't ideal for us) but we accommodated. After the install crew were finished the lead worker said he was disappointed that we canceled on Friday because the crew doesn't like working weekends! Johnny told THEM that we had canceled! Strange and unappreciated by me. Also we never heard a peep back from the company after the install to even check to see if we were happy with the work! Lacking customer service after the sale, for sure. Still haven't heard back in 1/2018. The flooring is mid grade vinyl plank. Some cuts are iffy and some seams not tight... but we will see over time if they get worse. I just expected a stellar install for $7500. And it's very average. The crew was courteous andtime and cleaned up nicely. read more