We recently had Timeless Floors come to our home for a quote on kitchen backsplash. Initially, Jackie, an owner was pleasant to deal with. We picked out the tile, an order was placed, and waited for an install date. When the workers arrived, they were friendly and quick. One day install. Then came the issues. When I tried to reinstall the plugs and face plates, it became obvious they would not fit flush as the tile created a gap between outlet and outlet box. An employee offered a solution that did not work. When I called Timeless, they quoted me up to $450 to fix the issue. An issue they created with the install. After multiple 'heated' calls and a lot of finger pointing, they sent someone from the office to fix the problem. I actually had to research a solution and purchase the necessary parts myself! I understand construction projects can and will have issues. What sets a good company apart from a bad or mediocre company is how the problems are resolved. When I brought up our issues to Timeless, I got nothing but pushback and a condescending attitude from Felipe, a co owner. In the end, they sent someone that fixed the issues. Had they initially accepted responsibility and sent someone out, this review would not have been posted. Curious as to why Felipe, an owner, inspected the kitchen to give us a quote and never once mentioned that this may be a problem! So after the job Timeless Floors did with our backsplash, I'm rating them mediocre at best. Read all their reviews! Note after owners comment: Jackie, there was never any extra electrical work needed! The installers removed the outlets without disconnecting any wires. They were not electricians! We only asked that they be installed back as they were before the backsplash was installed. After some research, it turned out to a fairly straightforward fix but did require a specialized tool that I did not have to enlarge the opening around the outlet area. Total time Joey spent fixing it - less than an hour! And again, nothing Joey did to reinstall the outlets correctly required an electrician!! read more

Timeless Floor Company installed several linoleum floors for me. They have consistently proven to have a wide selection of materials, great service, reasonable prices, and skilled installers. read more

We are so happy how our newly remodeled bathroom turned out. Timeless Floors did all the tile work on the floors, walls and building out the new shower with the pony wall. Jackie & Phillipe were so wonderful to work with and they made sure we were very happy with their work at the end of this major project. This was our 2nd time using Timeless Floors (1st time was replacing our kitchen floor) and we'll for sure be using them again for future flooring projects! read more

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From start to finish everyone at Timeless Flooring was amazing. They helped us pick out the right carpet for our house and never rushed us or pressured us. Their selection is extensive and they helped explain all the pros and cons to everything. They helped us get our floors done so quickly so that we could move into our new home. Everyone was so friendly and helpful, we cant wait to use them for flooring again. They hauled away all the old carpet and left the new carpet vacuumed and looking perfect. read more

From start to finish carpet installation took 4 weeks when it should have been 1-2 days at most. Project was 25% more than what was quoted because of they "missed a room" when we walked the entire property during the day of the estimate. There is also a lack of communication on the companies part. We were told 3 different days they would come and do the install only for them to reschedule last minute. This caused my family a lot of unnecessary work as we had prepared and moved things out of the way a total of 3 times. We are not happy with how this project was handled and all of the extra work that was generated. On top of the lack of project management skills, there was damaged tile and protruding nails on the install. While the nails were addressed finally on the second visit, they didn't address the damaged tile in the master bed room. I really wanted to support a local business and had trusted they were going to do a proper job in a timely manner. I can not recommend this company at all. Ill give them credit as a small discount was given, but that doesn't change the fact that I feel like we were misled and poor quality work. read more

Timeless Flooring replaced our engineered wood floor that had been damaged by a water leak. After getting competitive bids from other local flooring companies, we decided to work with Timeless. They were the only company that checked back with us on several occasions to answer any concerns we had as we were waiting for our insurance settlement. Felipe, the owner, always returned our calls in a timely manner. Our floor was installed on schedule. Christian, the project manager and his crew were at our home first thing in the morning. They demoed our old floor and replaced it with the new one ahead of schedule. We expected the job to take a week but they completed it in three days. Our furniture and appliances were carefully moved at the start of the job and replaced when the job was completed. Everything was left spotlessly clean. We were impressed by their courtesy and professionalism. Thank you Timeless for getting us through a stressful time. Jeff and Sylvia R read more

They are cheaper for sure but you definitely get what you pay for with this company. Completely unprofessional and when they make a mistake they are SO defensive rather than offering solutions to fix the problem. There's so much to say but the bottom line is that they bailed on us without finishing the job and our house has been in disarray for months. Thankfully we found very reputable, professional, and amazing craftsmanship companies to complete the job. Blessing in disguise!! read more

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It was an absolute pleasure working with Timeless Floor Company. Both Felipe and Jackie demonstrate professionalism throughout their work. In 2020, I was in desperate need of new carpet for my room. I knew I needed a carpet durable enough for three pets (2 cats and a dog) but of great quality for myself. Not only were they overly patient with my indecisiveness but they also provided great suggestions and recommendations. I'll be honest, without their knowledge and assistance, I would have never found the perfect carpet for my home. This carpet is not only stain resistant, but it is high quality as well (may I also include, it is TIMELESS). Jackie has also gone above and beyond to share her expertise in interior design. I promise you, Timeless Floor Company provides quality service to their lovely customers. If I could give more than 5 stars, you bet I would !! Can't wait to work with them again in the future. Thank you Felipe and Jackie! read more

Timeless Floor Company - My little friend Boots enjoying the new carpet. Good thing it's stain resistant! - Flooring Near Me - Ventura, California

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From the depths of my heart I can not praise Timeless Floor Company enough for their kindness and patience in executing a flawless installation for my elderly parents. They also recently completed an installation for my friend's rental and it too went perfectly. Their staff and installers take care and time to listen and address concerns with kindness. They knocked it out of the ballpark. read more

Sales rep in store was great. Knew her product. I will be buying my flooring here and having them install. Super friendly

We absolutely love our flooring we got at Timeless. The whole experience was amazing! I was not sure what I was looking for but had an idea. Lucky for me I was in the great hands of Jackie. She helped me find the perfect type and best color that went beautifully with our home. The installation was very quick and beautiful work. read more

When we remodeled our house 11 years ago, we decided to leave a cement floor in one room in order to use large gym equipment in the room as well as using the room as a workshop. Big mistake! We thought we had enough flooring to complete the room down the road but we only had half the amount necessary to complete the job. The flooring was no longer manufactured and we were unable to find anything close when we searched flooring companies. Enters Timeless Floor Company. We worked with Filipe at the store. We brought in a sample of the wood we had originally installed. Luckily we weren't trying to blend our wood with new wood. Filipe tried an extensive variety of samples to come as close as we could to the color and grain of the floors in our other rooms. There isn't another floor company that we visited that worked so hard trying to make a match. We ended up purchasing from Timeless Floor Company. We also had Timeless Floor Company install our new flooring. Joshua was our installer and he is a master at leveling and laying floors, as well as meeting and grouting floors from room to room. He also did a great job filling the outside entry door threshold and he rehung the entry door so that it would no longer stick. The prices of flooring at Timeless Floor Company were very comparable to the other companies that we visited; however, the service at Timeless Floors was by far the best we experienced. read more

We recently had hardwood floors installed in our home by Timeless Floor Company. The crew came in, moved furniture, removed carpeting on the stairs and two rooms, hauled away the carpeting, cleaned up afterwards and moved all the furniture back in a timely manner. We highly recommend this company, as the work and customer service were both at the highest level. read more

They are awesome from guiding us from our floor replacement choices even to fixing our unlevelled floors. They have been very helpful.

Working with Timeless Floor Company was a fantastic experience. Felipe & Jackie treated us like friends from the very beginning. They offer an amazing price, showed up exactly when they said they would and the end result is beautiful - we couldn't be happier! Plus they connected us with a cabinet maker who ended up remodeling our entire kitchen. Professional etiquette and excellent work. We can't recommend Timeless Floor Company highly enough! read more

Timeless Floor Company - a hardwood floor in an empty room - Flooring Near Me - Ventura, California

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We used Timeless to replace all the flooring in our house. The process couldn't have gone better, and the result was great. Felipe was very helpful consulting on options and guiding us to the choice that made most sense. He clearly knows his stuff, and carries many options so he can recommend the right choice for your needs. I walked in thinking I wanted engineered hardwood, and his advice steered me to laminate which has been the right choice. His transparency and communication was great too. He's easy to reach, always returns calls promptly and always met his deadlines. Finally, the install was the best part. It was an extensive and trick job, and the Timeless crew never cut corners, adjusted to unexpected problems with our house, and were very professional, friendly and hardworking throughout. We couldn't be happier with their expertise, attention to detail, knowledge, resourcefulness and the end result. Thank you! read more

Timeless Floor Company is amazing. Our first installer from another company never showed up and Timeless Floor was recommended to us. Felipe came out the next day measured and within a few days had his installers ready to go. His installers, Josh and Tristan, were professional, trustworthy and did a great job. The price was reasonable and my new floors look fantastic. I plan to use them again for our next project. read more

It all starts with their friendly staff (all related to each other so local family) and their HUGE showroom! We purchased new laminate type flooring and carpet. James, the installer, was the best! Always on time with a positive attitude! This is a man who enjoys his job! He made sure everything was clean when he left each day even though we offered as he had to be super tired! Great experience working with Timeless!! read more

Requested quote. Representative came out. After 10 days, no response. Sent email. Still no response. It's been 17 days. Didn't realize companies now ghost people. Not a great way to run a business! read more

We have used Timeless Floor Company twice at different times for replacing different areas of our flooring. Felipe helped solve a stair problem and James was very careful in installing our flooring the second time. Jackie was so helpful each time in helping us with our choices. They have a good selection of products and they will get things done right. Timeless Floor Company is a friendly and welcoming place! read more

Jackie and Felipe at Timeless Flooring are amazing! I went in with ideas of what I wanted but needed to stay on budget and needed some expert design advice. They both took the time to show me samples and move them around on the showroom floor so I could see them in different lighting. They spent hours with me matching everything and making great recommendations. They are truly experts! I appreciated that they encouraged me to take my favorites home to test them out before making my decision. They have a great showroom and a huge selection. We used them for all of our tile work in bathrooms, fireplace, kitchen, bedrooms and flooring throughout the house. We were a total loss in the Thomas Fire and they made the entire process so much easier ! They are communicating from start to finish, they are honest, reliable and so kind. The new flooring and tile is looking great and making our new house a home again. I am so happy with my purchases and would definitely recommend Timeless Flooring! read more

We recently worked with Felipe and Jackie on a project on our kitchen and flooring on our new home. First of all they were super easy to deal with, very nice people and the quality of the work is excellent! Jackie has a great Eye for design and Felipe does what he says he's going to do. I give them five stars gladly. read more

Felipe and Jackie are friendly and helpful. Even though some of the woods and carpet were on back order but they tried really hard to finish everything on time. read more

Talk about options... They have every kind of flooring that can fit your budget. I am please with the service I received.