1. Jim Gill Flooring

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Ventura, CA

Jim Gill Flooring

5.0 (6 reviews)
Closed • 9:00 am - 3:00 pm

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Timeless Floor Company - Completed bathroom.

Timeless Floor Company

(25 reviews)

I am writing to share a positive review on behalf of my 76-year-old mother, who recently had her…read morethree-bedroom home in Oxnard re-carpeted by Timeless Floor Company. She is extremely happy with the results. After shopping around for several months at various stores in the Oxnard/Ventura area and dealing with salespeople who were either overly expensive or dishonest, I decided to do some research online and called Timeless Floor Company. James answered my call, listened to the situation, and offered to come out for a free estimate. He visited my mother's home, took measurements, and invited us to the showroom. James was knowledgeable and professional, helping my mother pick out a style she loved at a very fair price. On the day of installation, Felipe and his crew arrived promptly, explained the process, worked efficiently, and hauled away the old carpet and padding. They left the house looking wonderful. We highly recommend James, Felipe, and the team at Timeless Floor Company.

We recently had Timeless Floors come to our home for a quote on kitchen backsplash. Initially,…read moreJackie, an owner was pleasant to deal with. We picked out the tile, an order was placed, and waited for an install date. When the workers arrived, they were friendly and quick. One day install. Then came the issues. When I tried to reinstall the plugs and face plates, it became obvious they would not fit flush as the tile created a gap between outlet and outlet box. An employee offered a solution that did not work. When I called Timeless, they quoted me up to $450 to fix the issue. An issue they created with the install. After multiple 'heated' calls and a lot of finger pointing, they sent someone from the office to fix the problem. I actually had to research a solution and purchase the necessary parts myself! I understand construction projects can and will have issues. What sets a good company apart from a bad or mediocre company is how the problems are resolved. When I brought up our issues to Timeless, I got nothing but pushback and a condescending attitude from Felipe, a co owner. In the end, they sent someone that fixed the issues. Had they initially accepted responsibility and sent someone out, this review would not have been posted. Curious as to why Felipe, an owner, inspected the kitchen to give us a quote and never once mentioned that this may be a problem! So after the job Timeless Floors did with our backsplash, I'm rating them mediocre at best. Read all their reviews! Note after owners comment: Jackie, there was never any extra electrical work needed! The installers removed the outlets without disconnecting any wires. They were not electricians! We only asked that they be installed back as they were before the backsplash was installed. After some research, it turned out to a fairly straightforward fix but did require a specialized tool that I did not have to enlarge the opening around the outlet area. Total time Joey spent fixing it - less than an hour! And again, nothing Joey did to reinstall the outlets correctly required an electrician!!

Jim Gill Flooring - flooring - Updated October 2026

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