My historic home is nearly all wood floors, so I did a great deal of research when I wanted them…read morerefinished. I got five bids, all from companies with great reviews. I did not choose the lowest bid, but the one that included moving heavy furniture. My husband and I are older, not capable of taking that on. Hiring Eugene with Image Hardwood Flooring is the best decision I could have made! Eugene is professional, reasonably priced, honest, and knows hardwood floors. He is also very nice and made the process easy. His focus is to do the best job possible, and he did! We are thrilled with the results! HIGHLY RECOMMENDED!!!! I am attaching 2 before/after pics of places that we did not think could be fixed as well as some pics of the results.

Image Hardwood Flooring did an amazing job on our recent installation. Eugene is professional,…read morepersonable and trustworthy. He and his crew were always punctual, respectful and diligent with their work. Can't recommend them enough!

Hector and his crew were absolutely amazing. Honestly I have had a lot of work done through my life…read moreand hector was the best person I have ever worked with. Honest, reliable, and comminicative. His crew showed up everyday and hector came almost everyday to check on everything. Really can't say more good things about them honestly sad project is completed but we will use hector for more things we need done around the house.

Dan, Hector, and the whole crew could not have been nicer. They were all very friendly, helpful,…read moreprofessional, and thorough--no detail or request was too small. I had all of the floors replaced in my house as well as the downstairs counters, so it was a big job. I will likely have them back out to do the bathrooms next.

We recently purchased a house in Ventura and desperately needed new carpets so trying to keep it…read morelocal I found Wassi on Yelp and went in to take a look. This place is amazing not only are they friendly and super helpful, they have a great selection and good pricing. They were extremely accommodating to the deadlines we were trying to meet and very quick in getting things done for me. Wassi always responded quickly to calls and truly cares about your happiness as a customer which isn't always the case. Additionally the crews he has for actual installation really take pride in their work and are true craftsman in their industry. I am super happy with my carpets and I would up also getting a great laminate as well. If I ever need to redo flooring this will be my first and only call.

Have used Wassi multiple times. Always very communicative and informative. Pricing is fair and…read moreinstallations are clean. Looking forward to using him again

Erik Teagarden was most helpful and I was able to find a good wood flooring for my townhome. One…read morethat fit the already existing cabinets and wainscoting. The installation was grueling as the ceramic tile had to be removed before the manufactured wood could be installed. The crew did a great job! I get a happy feeling whenever I come downstairs.

We recently took on a long-overdue carpeting project in a large area of our house, which included…read moretwo bedrooms, a laundry room and stairs. With the help of Josh at the Ventura store, we were able to find exactly what we needed, at a reasonable price. Josh was responsive and professional through the whole process, and patiently accommodated our changing installation dates. The carpet was installed yesterday by Bruno and his crew, and I can't say enough about what a wonderful job they did! We had lots of odd angles and several spots that required seams--they did such beautiful work that we honestly can't see where things were pieced together. They worked tirelessly and efficiently and were pleasant and professional. These guys are the best, and we're thrilled with the results!

Joel is a miracle worker. I sent a project request through Yelp to evaluate repair or replacement…read moreof a badly scarred section of engineered hardwood flooring. He prompted scheduled an appointment, accessed the damage and proposed a possible solution. He later reached out to ask if he could stop by again and pick up a section of extra flooring to test a solution. A day later he confirmed his test was successful we confirmed a repair date. The work was completed in short order, and I couldn't be happier with the end result. He is one of the most honest and conscientious contractors I've ever employed. I highly recommend his services.

Joel hands down save our engineered hardwood floors!!! We would give him 10 stars if we could!!!…read more After 9 years of above average wear and tear in our rental townhouse, we were moving back in and our three stories of engineered hardwood floors that came with the unit were looking pretty rough. Complete replacement with luxury vinyl was cost prohibitive and we knew that we couldn't truly sand/refinish them like actual hardwood floors, but we were looking for at least spot repairs to make them look halfway decent. Other vendors had already told us that they couldn't do anything due to the distressed texture of the floor and it being engineered hardwood but Joel's response to our Yelp quote request gave us some hope. Joel came out immediately and took a look at our floors himself. After some on-the-spot experimentation with supplies he had brought over, he recommended spot sanding repairs along with whole-floor light abasing followed by custom staining and some protective poly coats. With very reasonable prices, he was done within 5 working days and the results are amazing!!! It even looks like the floor has a little character now in the spots that were repaired/touched up! When we move out in the future, we will use him again in the future between every renter to take good care of our floors and make them last!

Tony and his flooring team completely transformed both of my homes in…read moreSunland, CA truly a zero to hero experience. I dealt with many different contractors during the remodel and anyone who's remodeled knows how exhausting that can be), but Tony was by far the best to work with. The entire process was stress-free, smooth nd professional am start to finish The craftsmanship is outstanding. My floors look absolutely amazing flawless color, perfect flow with the molding, and top-tier quality throughout. Everything was done with great attention to detail. I'll admit, I'm very Type-A and particular, so that says a lot. Tony exceeded my expectations in every way. On top of all that, the pricing was very fair for the level of work Delivered.

I requested a quote via Yelp for carpet stretching in bedrooms and stairs. Tony responded…read moreprofessionally at first via text, asking for photos to assess and estimate costs. I sent 9 photos as requested. The immediate reply was to stop Yelp messages and text him instead, mentioning a colleague (Zack) was unavailable due to a family matter, then insisting I call his cell (805-888-8005) with no mention of the photos. When I called this approach rude, his tone turned defensive--mirroring "extremely rude" back at me, questioning my view, citing Yelp app issues with loading images, and claiming no one else would help for under $600 minimum while promising better pricing directly. He never addressed the photos or job. Frustrated by the pressure and lack of progress--all via text-- Unprofessional; wouldn't recommend.

We recently hired Sequoia Flooring to replace approximately 2,400 sq. ft. of LVP with engineered…read morehardwood throughout our two-story home, and we couldn't be happier with the results. Our project manager, Eder, was fantastic to work with from start to finish. He was extremely communicative and stayed on top of every detail. Choosing the right flooring is a big decision, and Eder was incredibly patient while we weighed our options, even providing full sample boxes so we could see how the wood looked in our own light. One thing we really appreciated was Eder's transparency. Before the installation began, he walked the house with us and highlighted specific areas that needed extra attention. Being aligned on the solutions beforehand saved us a lot of stress and ensured there were no surprises mid-project. The crew was efficient and actually finished the entire job ahead of the original schedule. During the final walkthrough, we identified a few minor items that needed touching up. Eder handled these immediately and was more than happy to ensure every detail met our expectations. If you are looking for a professional team that prioritizes communication and quality finishes, I highly recommend Sequoia Flooring. Ask for Eder!

Working with Sequoia Flooring was such a great experience! I found them here on Yelp with the other…read moregreat reviews they've received and they fully delivered. The quote process was quick and easy, the communication was smooth and supportive -- Kevin is the best! I refinished the floors in approx 70% of my house so this was a big investment and I am so grateful I went with Sequoia. The whole process was made so simple and seamless and was complete within 2.5 weeks (from quote date to completion of the process). My floors look AMAZING and I'm really happy with how they turned out! Thank you to Kevin and the team for everything they did!

The Very Best Service! Quality Carpet and a good selection.... They do exactly what they say they…read morewill do and are professional

The service was outstanding with great communication.. This was just what I was looking for and the…read morequality was beyond my expectations. The price was in my budget. Thank you and for my future needs I will be checking them out first..

We recently had Timeless Floors come to our home for a quote on kitchen backsplash. Initially,…read moreJackie, an owner was pleasant to deal with. We picked out the tile, an order was placed, and waited for an install date. When the workers arrived, they were friendly and quick. One day install. Then came the issues. When I tried to reinstall the plugs and face plates, it became obvious they would not fit flush as the tile created a gap between outlet and outlet box. An employee offered a solution that did not work. When I called Timeless, they quoted me up to $450 to fix the issue. An issue they created with the install. After multiple 'heated' calls and a lot of finger pointing, they sent someone from the office to fix the problem. I actually had to research a solution and purchase the necessary parts myself! I understand construction projects can and will have issues. What sets a good company apart from a bad or mediocre company is how the problems are resolved. When I brought up our issues to Timeless, I got nothing but pushback and a condescending attitude from Felipe, a co owner. In the end, they sent someone that fixed the issues. Had they initially accepted responsibility and sent someone out, this review would not have been posted. Curious as to why Felipe, an owner, inspected the kitchen to give us a quote and never once mentioned that this may be a problem! So after the job Timeless Floors did with our backsplash, I'm rating them mediocre at best. Read all their reviews! Note after owners comment: Jackie, there was never any extra electrical work needed! The installers removed the outlets without disconnecting any wires. They were not electricians! We only asked that they be installed back as they were before the backsplash was installed. After some research, it turned out to a fairly straightforward fix but did require a specialized tool that I did not have to enlarge the opening around the outlet area. Total time Joey spent fixing it - less than an hour! And again, nothing Joey did to reinstall the outlets correctly required an electrician!!

Timeless Floor Company installed several linoleum floors for me. They have consistently proven to…read morehave a wide selection of materials, great service, reasonable prices, and skilled installers.

Funny name, but great service. My 20 year old limestone counters were pitted, stained and always…read morelooked dirty. They came in, honed/ polished to a high matte finish, sealed cracks and sealed the surface. Limestone is porus and subject to etching from acid foods (lemons!) so a high polish would not last long term. The counters look like new with a very, very even finish. They took care to drape off all my appliances and cabinets, polished for about 5 hours, then cleaned up well. Polishing is wet, messy process but they know what they are doing and didn't leave a mess at all. Super happy with the response and service.

0 stars for Grout Geek…read more I called on Grout Geek and whom I assume was the owner arrived at my place, gave me an estimate for the work to be done, and an appointment time. Everything was great. Well, he totally flaked and was a no show. I did call to try to confirm the appointment and it was sent directly to voicemail--just so not cool. My advice to the Grout Geek: if you don't want to take on a job for whatever reason, have the common decency to let the customer know so they don't sit around waiting for your arrival.