The Very Best Service! Quality Carpet and a good selection.... They do exactly what they say they will do and are professional

Over the course of 2 weeks, my wife and I went to 8 different flooring stores trying to find a good price on LVP. We learned a lot and thought we had found the right brand at the right store at a decent price. Then she wanted to go to one more store, and I was reluctant but went...and boy was she right (this is not normal for her). Norvand was working with some other customers at first, but then showed us the brand we thought we'd settled on, then he compared it to a higher quality brand and gave us a remarkable price that almost felt too good to be true. He came off a bit blunt at first, but after working with him for a bit now, he is honest, genuine, and kind. His wife is also very nice, she works at the store as well. We did not have his team install the flooring as we already had a contractor, but he was very communicative throughout the whole process (even after we needed to order 3 extra boxes after coming up short) and he was straightforward. We got LVP, moisture barrier plastic, and MDF base boards, all at prices that were great. He even stored my dolly over night when I forgot it there during the pick-up. Big fan. A must stop when looking at flooring!! read more

The service was outstanding with great communication.. This was just what I was looking for and the quality was beyond my expectations. The price was in my budget. Thank you and for my future needs I will be checking them out first.. read more

We had a very disappointing experience with Norv at Carpeteria. He initially said he would come out to measure our property for new carpet, but never showed up--and we only found out he wasn't coming after we called him ourselves. When we followed up, he told us we needed to pick out a carpet material before he would even come measure, which was never mentioned before. On top of that, he was rude and dismissive over the phone. Overall, the customer service was terrible, and we would not recommend working with Norv or this location. read more

They had a great selection of flooring in their store and were extremely helpful in guiding me to select the correct type of wood floor to install in our large home taking into consideration that we have an active dog in residence! When they installed the floor, they worked quickly and efficiently. The result was a beautiful wood floor throughout the entire first floor of our home. Their attention to detail was especially appreciated. What was outstanding was they came up with a solution to how to handle heavy furniture so that it didn't scuff or damage the new floor. They even put extra pieces of wood under the refrigerator, piano, and heavy sofas! We were delighted with their professionalism and their desire to please us in every possible way! read more

My parents had new wool carpeting in installed in their house and they are so happy with it. They also really enjoyed the professionalism and friendliness of the staff. read more

Carpeteria - an empty living room with sliding glass doors - Carpeting Near Me - Ventura, California

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Carpeteria is the best flooring store around. Happy to see they're still thriving after the pandemic. The owners are very hands-on and willing to go the extra mile to teach the customer about the different options of flooring and when/why you might want to choose 1 style over another. They really know what they're talking about, and advice from experienced owners goes a long way for someone like me who doesn't have much of that industry knowledge when it comes to choosing flooring for any reason other than what looks pretty! Their pricing is competitive, and they had the largest selection of inventory that I've seen, by far. read more

We have bought from Carpeteria twice now and have been impressed each time. Norvan always helps us select good quality within our budget and was willing to accommodate our schedule and move up the installation date. The installation crew is also fantastic, professional and helpful. Would highly recommend. read more

Carpeteria - New carpet - Carpeting Near Me - Ventura, California

Working with Norvan at the Carpeteria store on Main St. Ventura was a very pleasant experience. He was very patient and kind as I took my time to make a selection. He was well informed with each of the products. He was never late for any appointments. He measured my floors proficiently, had them installed professionally and I'm totally satisfied and in awe of how beautiful my wood floors and carpet look. I'd highly recommend him to anyone who seeks a high end result. My sister had her floors installed by him as well. Regards, Diana Lopez read more

The owner of this store, Norv, is a pathological liar and will do anything, say anything to make a sale. Once he makes the sale, he tells different lies than he told to make the sale and starts negotiating the job and its parameters without regard to the terms of the sale. It was THE WORST experience we have had with a vendor. We ultimately canceled the job and got a refund although we are waiting for our credit card to show that the refund has been made. We went to this store to replace all flooring in our 1294 square foot vacation condo on the beach in Ventura. We don't live in Ventura and are here only occasionally. We picked out some very high end Berber carpet and some vinyl flooring for the kitchen and bathrooms. (We can't have wood throughout because of HOA regulations). Also we bought baseboards to be installed throughout the unit. We told Norm we wanted his people to remove the old flooring, dispose of the used materials and then install the new flooring and baseboards. We told Norm that the condo is furnished. He said that was no problem. We told Norm that the job could be done only on two specific days. He confirmed with one of his employees in front of us that the job could be done in two days and that the employee would have his crew working those days. We told Norm that our son had an appointment with his oncologist in our home City to monitor his recovery from cancer and that we couldn't be back on any other days to let his crew into the building. It was therefore crucial that he assured us that he could do the job in those specific two days. He did assure us. We made a deposit and left the store. Total cost of the job would approach $7k. Norm sent a man to measure the condo precisely. He did so and left. Norm contacted my wife by text and asked for authority to order the materials later that day. My wife immediately responded by text that he should order the materials. Norm called my wife later and rudely asked her why she had not responded. My wife told Norm that she responded immediately and had authorized the ordering of the materials. Norm rudely stated that he might not have the materials in time. I called Norm back. He lied several times in the discussion. He said "I don't take texts as confirmation. I need verbal confirmation." I explained to him that a text uses words which is verbal and that texts can be binding contracts (I've been a litigator for 30 years). I told him that he needed to confirm for me that the job would be completed and finished within the two day time frame. He said it couldn't be done for various reasons. He said it would help for us to arrange for someone else to remove the flooring. He said he would give us a $800 break. We agreed. He said that he was 99% sure the job would be done in two days. With the job scheduled to start on August 17, Norm asked to come by and inspect the floors. We met with him. He said the job could not be done in two days. He went from saying that there was a 100% chance that the job WOULD be done to saying there was a 100% chance the job could NOT be done in two days. He lied over and over about the scope of the job. He kept saying we changed the scope. (We actually did change the scope - we made the job smaller by doing the demo and removal work). He was rude and patronizing to my wife who is a lawyer and Duke educated engineer. He is without doubt the most dishonest man I've dealt with in any vendor capacity. Use this guy at your own risk. Below are screenshots of our text conversations. UPDATE: Norv just called me and threatened to give me a bad Yelp review unless I agreed to be his friend and to "let it go." So in addition to being an awful con man grifter who lies reflexively, he's a 12 year old bully. Dope. read more

Second trip back to Carpeteria to have wood flooring installed in our living room. Again, we are very satisfied with the service from Norvan and Jose's crew on the installation. The wood flooring is beautiful. Jose's crew was on time, efficient and took the time to go over the installation so we were very happy with the end product. Very satisfied and we will continue to give them future business! read more

Update:Carpeteria Ventura, CA. Spent 5k for what Norv stated was a nylon & silk fiber carpet. Had it tested and it's not! Some kind of cheap poly blend. owner absolutely downright lied to me! One year old carpet is matted down and worse they pieced. in right in front of couch! Spoke to owner Norv several times sent pics and he does NOTHING! He will come in and RIP out to put in laminate wood however, I will be charged for it! How is this helping? Please save yourself from this crooked carpet man who does not care who he lies and takes advantage of. Very ripped off!! read more

Carpeteria - Never buy from Carpeteria! 5000.00 carpet SCAM!! - Carpeting Near Me - Ventura, California

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Update on my previous Carpeteria reviews... Norv did ultimately reach out and apologized for my client's experience. Additionally, he offered to pay my client's deductible for the work that had to be done after the flooding. Check was received and very much appreciated! read more

Knowledgeable staff good prices great selection quality installation at a great price

Just had our entire house (yes...bathrooms and kitchen too) done in wood laminate from Carpeteria. We are very pleased with the floor and love it. Martin and his crew (son, brother, cousin) worked harder then I have ever seen anyone work and got the job done in 2 days instead of 3. They did the demo of our tile (lots of it) and carpet too. They were neat, didn't ding up one wall, polite and boy do they know their business. The floor where it goes under the door moldings is perfect and the only two pieces where we needed trim (sliding glass doors) is in itself a work of art. They even did their own staining of the quarter round for the kitchen and it matches perfectly. There is not one thing I can say that isn't good about this crew. I would highly recommend them. Thanks Carpeteria. Thanks Norv! read more

We moved to Ventura 2 1/2 years ago and updated the carpeting when we moved in. We went to Carpeteria and met Humberto, who is a gem! We could not have asked for a more knowledgeable, patient person. Three months ago we decided to update our bathroom area and changed to a wood floor from a tile and carpeted area, and without a thought went back to Humberto. Humberto worked with us on a difficult change in floor heights between two rooms and made sure things came out perfect. He made two separate trips out to measure and discuss all of our options. So happy we met Humberto, we recommend him to everyone! read more

This is my third time using Mike Stein at Carpeteria on Main Street in Ventura. I go back because every experience has been great! First had some carpet installed, then they did my entire two story condo with laminate and tile. Now we moved again to a single family home and got gorgeous Maple flooring and some new carpet for a couple bedrooms. The installers are excellent, my new paint is unharmed even after the extensive demo needed. They put everything back and took care to clean everything up. Mike came by to check on the job and really took care of us. I am extremely happy, so if we move again I'll be back!!! read more

Carpeteria - California classics Hollywood - Carpeting Near Me - Ventura, California

We came to Carpeteria after having trouble with Empire Today for carpet, and I'm so happy we did! Ask for Mike Stein, he is fantastic and gave us great service and advice. We went in on a Saturday and got to browse the huge showroom. Mike gave us a great recommendation and came out to personally measure our three bedrooms that same day. The price quoted was per square foot and includes everything. They were able to install by Tuesday and it was done in only a few hours! It looks fantastic and the carpet is so soft! We will be back when we are ready to redo our wood floors! read more

Carpeteria - 'Heavenly' carpet from Carpeteria - Carpeting Near Me - Ventura, California

While remodeling our kitchen, we reconfigured where our appliances were going and needed a few more tiles. I emailed Carpeteria and received a call within an hour about the tile. While the tile is no longer manufactured we were able to go to the store and purchase old stock tile no longer used that was a close match. We are so appreciative and impressed with the quality of service and personnel that when we need flooring we will be using this Carpeteria will be our go to place. I will be recommending them to family and friends. read more

Great owners who care about their clients! They have an amazing selection and will find you something you like within your budget.

Great service! Got our entire downstairs done in less than 4 days. Went in to pick flooring and two days later the guys arrived and floor was done within two days. Guys were very professional. read more

They are the guys you cannot go wrong with. I got a carpet replaced about 410-ft2 for my rental unit on living space and bed room with them seamlessly from estimate to installation. This is my first time carpet work ever, and I went straight to them per yelp reviews. I don't know other places, but they know the products and trade inside out. They also offer odds-and-ends and sale items for you to save. You pay what you get on them, but I would say their pricing is very reasonable. If you want to get it right first time, they will do it for you. read more

WOW is all i can say... from the great experience in the showroom, to the constant communication and outstanding attention to detail by the group of Martin and family that installed so quickly and so perfectly... i couldn't rave more about how amazing my new condo looks !!! so excited and pleased. Thank you Norvan and carpeteria fast amazing and just the experience we needed we will refer and rave about you guys Thank You!!! read more

I just had carpeting and flooring installed thia past weekend and couldn't be happier with the service! They did a wonderful job at reasonable prices. Best of all, they have a room where there is carpet and flooring at discounted prices for anyone on a budget, yet they still install with the same professionalism as any other customer. I will be returning to them this summer to get flooring for my bedroom. read more

Home Depot did a lousy job selling and installing counters in my home, so I was full of trepidation when looking for carpet and linoleum for my home. The salesman at Carpeteria immediately put me at ease with his obvious long experience in the business. He took his time to explain things well. I had very uneven floors, and Mike explained the processes for overcoming that. I love the fact that Carpeteria's pricing includes installation and pad. HD nickels and dimes you, including a per-room charge for moving furniture. Carpeteria's own installers were considerate, smart and did an excellent job. read more

Whenever I see a 5 star review on yelp, I am always skeptical but willing to give the business a try. Prior to coming to this store, my husband and I made calls to other stores for pricing and services and made a decision that we will keep on shopping till we decide on the right one. The store owner Norvan not only provided impeccable service, he gave us many reasons to make it our first and last stop. Not only was pricing well below what we expected to pay, the contractors he sent over to do the job showed up on time, finished earlier than planned, were very professional and did a phenomenal job. They did most of our home flooring, leaving only the bathroom behind (project pending on next year's tax return). I highly recommend to anyone looking to upgrade their home flooring. read more

Carpeteria - This is the 'after' picture. We had cream carpeting prior to this. We have a brand new house after this work was done. - Carpeting Near Me - Ventura, California

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Excellent service from Norvan and Mike Stein. I came to Carpeteria due to the other excellent Yelp reviews and I was glad I did. Price was excellent, product looks great, service and friendliness a pleasure! read more

Honestly no need to check anywhere else. Best deals and service around!!! Loved Hyco's suggestions for my new home.

About 4 years ago we had a small laminate flooring job that Mike Stein took care of for us. Even though it was a very small job, Mr. Stein treated us, and the job, with respect and a level of service that ordinarily would be reserved for only the best customers. As a result we sought Mr. Stein for another larger job in our home. Again, Mr. Stein and his installers exceeded expectations. Finally, we had a substantial job in a two story rental that Mr. Stein managed for us. This job was complicated in that there was a very tight time line to accommodate the renters' move in date. As expected, Mr. Stein and his Carpeteria crew got it done. It has been a pleasure doing business with Carpeteria and Mr. Stein. read more

HUGE, beautiful showroom. Great selection of products. The owner and staff couldn't be nicer. They work to give customers the best flooring value and most for their money while offering great quality. read more

Mike was amazing to work with. We bought carpet for two rooms a hallway and stairs. He helped us choose the perfect carpet for our condo. He showed up on time to measure everything and we got really close to our original estimate. It was actually $100 less than expected. He was professional and honest. His crew showed up on time and completed the install faster than we expected. Overall we had a great experience with Mike and Carpeteria and will use them again. Our carpets looks so good that we changed our mind on selling our condo. :) read more

Norv & Hyco were extremely professional through & through. They assisted in selection and went above & beyond. We were attempting to schedule installation after another trade "One Week Bath". Norv showed NO irritation that we had to reschedule 3xs due to OWB's constant delays. Our carpet selection was Mama Mia, a THICK shag that the installer brilliantly handled..going over & around stairs, an entry closet, along the wall & tightly around oval cut outs. It seemed an impossible task! Carpeteria has been THE ONLY trade that delivered the "what, when & how" that was promised. A great experience all around, worth taking the time to write about! read more

I purchased wood laminate and marmoleum flooring for my mother's new manufactured home in Ojai. I got quotes from 3 different flooring companies, and Carpeteria came in at about $1,000 or more lower than the other two. Mike Stein was the rep. who helped me with the entire process. He reassured me that I would love the craftsmanship of their flooring installers. He was right. Mike has been in the flooring business for decades and he really knows his stuff. He and Carpeteria came through 100% with their word. They were fast, reasonably priced and the work crew was highly professional and skilled. I'm so glad we went with them, and will definitely use them again in the future. read more

Carpeteria is truly the best! The sales culture is fantastic. They are educated about their products, they provide many different options and they are not "pushy" sales guys at all. They also met every single installation deliverable. Their installer Ramon is terrific! He was on time, prepared, polite and did excellent work. It has been my experience that home improvement can be stressful and sometimes disappointing but not in this case. I highly recommend this team for all your flooring needs. read more

I am not a fan of writing reviews....but this is an instance in which I feel it's more than deserved and I needed to put my two cents in. I worked with Norv from the beginning and he was outstanding. Knowledgeable, calm and patient. The selection of materials, the costs and especially the workmanship of installation were excellent. The installers were clean (in their work and personal appearance) and efficient. No BS, just hard work and on time delivery of services. Absolutely no problems or complaints. Plus the prices are much less than many other quotes I received for the same products....My house looks incredible...and new! A great experience overall and I would highly recommend these folks to anyone. read more

I ordered carpet/installation from Carpeteria just this past week, and I could not possibly be more pleased. Working with Humberto was a pleasant experience - he was very professional, knowledgeable, and friendly. The carpet installers did such an amazing job, moved my furniture with care, and the overall results are phenomenal. I would definitely recommend to anyone looking to replace their carpets!! read more

From in-store sales assistance, to competitive pricing and excellence in installation, the overall experience I had with Carpeteria was exceptional. Romon and Roberto represent a hard working installation team that are passionate about doing a great job. Their attention to detail and care was much appreciated when dismantling furniture to reassembly and the removal of all the old carpet and prep-work required to clean before new carpet installation. I would recommend Carpeteria for anyone looking locally for carpet. read more

My wife and I recently purchased new flooring from the Ventura Carpeteria on Main Street. We were extremely pleased with the entire experience! First of all, the price was by far the best we were quoted on a particular flooring we had decided upon after shopping many places. Secondly, they were willing to be competitive with the installation prices we had previously been quoted. We also were given a great quality padding for a much better price than their competitors. The customer service was outstanding! On top of everything else, the installation went quickly and smoothly...... and the results were perfect! We could not be any happier with the overall experience and with our new flooring! We would highly recommend this business to anyone who is looking for new flooring!!! read more

Mike Stein at Carpeteria of Ventura was the best to deal with. He has very easy to deal with and gave us a Great Price and did not keep adding extras on. It took us 3 years to pick the correct carpet for our house and he kept the paperwork the whole time. I would highly recommend Carpeteria of Ventura. read more